Windows 8.1 - Can't Install Updates After System Reset
Jun 22, 2014
I was running windows 8.1 back in January and it crashed during an update. After that, the system wouldn't start and just kept on going round in circles trying to fix itself. (See thread 'Solved: Can't fix windows 8.1, PC locked. Last post 28-2-2014.)
Under diagnostic tests at a local PC repair shop, a hard drive failure seemed to be the problem. Since it was under warranty, it went back to PC World who sent it back to Lenovo. I got it back in March but all they did was a system reset, putting it back on windows 8.
Everything is now working fine apart from one fact. It won't update. I just get the 'failure configuring updates, reverting changes' message. My metro tiles stopped working yesterday as well. I presume this is also an update issue. Under investigation it appears updates have never been installed. I came across a message saying the place where windows stores updates has been moved. How do I repair this, since the windows update troubleshooter doesn't work? I am fairly conversant in DOS, but it's been a while.
I'm using a Lenovo Ideacentre B340 running windows 8 with the following spec:
Intel Pentium CPU G645 @ 2.90GHz
DDR3 SDRAM
Lenovo Mahobay motherboard
440GB Hard Drive
I have enabled safemode startup on the F8 key and everything of importance is backed up.
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May 24, 2014
After a BSOD and utter failure to boot (presumably a critical OS file damaged) I ran the recovery tools for a total factory reset.
Connected to the internet and worked for an hour or two, then tried a reboot. Windows update had 104 updates to process. It did them, then "Failure configuring Windows updates. Reverting changes. Do not turn off your computer"
This should take half an hour. After 90 minutes it has rebooted 5 or 6 times. It keeps reverting to the same "Failure configuring Windows updates. Reverting changes. Do not turn off your computer" message. Looks like it might want to reboot through each of those 104 updates.
I'm going to repeat the factory reset and the FIRST thing I will do is disable updates. I'm going to see how long I can work without any updates.
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Feb 16, 2014
So some background. I had issues with being able to install ANYTHING from an MSI file. Then I wasn't able to install any updates from Windows Update. I then reinstalled Windows, and am now facing the same issue after a few days. I would rather not reinstall yet again.
I tried doing System Restore, but it just hangs. Windows Installer hangs on "preparing to install".
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Aug 19, 2013
I have had to system restore 3 or 4 times in the last week or so as Windows 8 refuses to boot after installing the latest updates discovered from the last couple of weeks (though some are from December 2012)
I have unchecked all the current updates and have decided against installing them as they seem to be preventing Windows from booting.
Pattern - "Restart to install updates"
Restart locks on the start screen - Restart again and locks again (repeat this process 3x)
"Windows is automatically repairing..." - Fails
"Windows must restore settings to a previous time..." - Usually succeeds, sometimes fails.
Then I can get back into Windows.
As soon as I install these updates, I won't get back into Windows until I system restore since before the updates and my build won't remain stable unless I prevent Windows from installing these updates.What could be going on?
They are quite big updates (totalling ~740mb and have all been discovered in the last week or so though some date back to late last year)
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Jan 17, 2014
I'm constantly trying to update my Windows 8 but I'm unable to do so, because everytime I try to update it, it fails to install because of an errors. To be specific, its two updates with different errors 8007371B and 80073712.
Those two updates are the only one showing up. Their id is KB2856373 (Update for Windows 8 on x64 CPU's) and KB2781197 (Security update for Windows 8 on x64 CPU's).
I have already tried sfc, chkdisk, Windows update diagnostics from Microsoft website, resetting the services, Windows build-in tool to fix Windows update errors and nothing worked.
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Nov 7, 2013
I recently built my own computer, and have been using it problem free for a while up to now. I realised the lack of computer restarts for updates, and I noticed that I have updates that need to be download. When I tried to download the updates, The progress seemed to stop. Thinking this was normal, I left the download to be. When I came back to it, It said that windows could not install the updates. want to try windows 8.1
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Dec 1, 2013
I need to perform a System Refresh against once of my computers. However, when I try to launch the System Refresh option, it claims Windows is missing some files to do so and to insert a Windows installation media or recovery media to claim those files.
Here's the trip-up: I created recovery media on another Windows 8.1 computer and that STILL didn't work (said something about the media not being valid, despite being generated in the same OS). How do I get this to work?
I did do my homework on this issue and apparently having done the Windows 8.1 upgrade through the Windows Store strips out its ability to do a Refresh/Reset unless an ISO is present (of which you don't have one of course because of how you did the upgrade; chicken and egg problem right there). Two of my computers were done as Windows Store upgrades but my Ultrabook was not (for that I did a complicated jig that allowed me to keep all my installed Windows 8.1 Preview software while still moving to the Windows 8.1 final build). However it doesn't seem to matter as even the Ultrabook, despite its unique upgrade path, still fails to start a Refresh (should I want to do one there) so the problem is all over my Windows 8.1 machines.
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Feb 8, 2014
Got a mates computer that would not boot normally, so button mashed f8 to bring up safe mode, uninstalled the crap, ran an antivirus and checked for registry errors with an outdated reg cleaner, there were heaps of errors which I could do nothing about as I had no internet at the time, so I decided to do a complete reset of the PC through the f8 boot menu.
It went fine until I woke up the next morning to find that when it boots all I get is the error message at the toshiba boot screen saying "Windows could not complete the installation. To install windows on this computer, restart the installation" there is no mouse pointer so I smash enter, it restarts and does exactly the same thing on next startup. I can't seem to get f8 to work after the reset and I'm stuck!
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Sep 9, 2013
Factory reset on windows 8.
My son decided to reset his windows 8 laptop to original factory settings, during the reset process his mom decided it was taking to long and turned off the laptop.
Now when its turned on it shows the message "restoring your computer", this message will then change to "diagnosing your computer", the screen will then go blank and it start all over again.
I can boot it from a USB drive, but when I click on "repair" i get an error message that it cant repair the computer. When i try to run restore from the USB I get a similar message.
is there anyway to run the system restore from the DOS prompt?
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Oct 28, 2012
I upgraded my dv6 to Windows 8 and wasn't completely happy with the way it was running so I decided to do a full reset including all of my files. Its been going for a few hours now and only up to 32%.
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Feb 12, 2014
My System is not getting shut down. When i click Shut down it will get restarted after few minutes. no external storage is been detecting by the pc like hdd ,pendrives etc.and also i cant even reset the pc.. for more than 1 hour i sit still.. it just shows the below pic.
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Mar 14, 2014
About this topic [URL]...
What I need to know is that: Is that possible to integrate a loader onto Windows 8 boot loader to reset the activation to trial period and then activate the system with an offline key (activate as offline only)?
This way we could make somekind of loader to set activation status as OK as far as online is not intented. And we can continue to have an trial adventure for life with Windows 8. Is that possible or no one tried it yet?
One more question, does the dev who made that topic has the tool for his method so we can try it on any win8 machine? If so, download link?
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Sep 13, 2013
Let's say someone wants to make clean install of windows, which method is cleaner? I tried reset PC briefly, it worked fairly well but I didn't really test it thoroughly...Will Reset PC preserve for example installed features, like WMC Add On, .NET Framework; and activation; or anything else?
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Aug 5, 2014
I recently purchased a Acer Desktop PC, well recently was in Feb/March of this year.
I tried to refresh the system. All worked fine until I rebooted the system. After I input my log on password in it a screen comes on saying that windows cannot be activated at this time. Please try later or input the product key.Also I cannot download any updates, I presume because of the activation.
The Pc was purchased New and had windows 8.1 installed with no installation disks or product keys in sight. After much searching I managed to get the product key, manually input it and Nada, Nothing! It would not accept it.
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Aug 5, 2014
I want to get started with WP8/8.1 dev and I decided to dual boot on my work laptop (Mac Book).
The problem is I don't want to use my Dreamspark (OEM as far as I know) license on my work PC since it's an academic license if I'm not mistaking and this might cause some problems at work, and I also don't want to activate it on my 6 years old PC since I have some projects still going on and I'm planning on upgrading sometime next year.
So my question(s) is simple: Can I install the 90 days trial of Windows 8.1 Enterprise and reinstall again, on same PC after the trial is over?
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Aug 23, 2014
I need to install the .Net framework 3.5 sp1 on Windows 8.1 for Autodesk 3ds Max for work. I initially noticed this in the Max installer...just quit installing and says I need to connect to the internet. Of course I am connected just fine.
Tried Windows update, gave me this error: 0x800F0906
Tried enabling .net 3.5 from the features menu, but got the same Windows Update "connect to the internet" error.
I tried using command prompt to do this command: Dism /online /enable-feature /featurename:NetFx3 /All /Source:E:sourcessxs /LimitAccess
That did not work, even with the installation media inserted, CMD gave me error 0x800f081f saying it could not locate the files on the Windows 8 installation disc (YES I DID INSERT THE CORRECT DRIVE LETTER)
I even copied the sxs folder directly to my C directory, directed the command to the folder itself and it still gave me the same error. The only thing I can think of to actually make that command work is if I had a Windows 8.1 disc instead of 8.
I've tried downloading multiple "offline" installers for it, but they all do the Windows Update crap that got me into this in the first place.
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Apr 9, 2014
Ive installed Update 1 on two of my three desktop PCs but on my main PC, it's not showing up in the MS Update window. I tried installing it manually via: Download Windows 8.1 Update for x64-based Systems (KB2919355) from Official Microsoft Download Center But it says this cant be installed on that PC.
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Sep 15, 2014
I wonder whether one or more of 13 recent Windows Updates has caused an issue. I can use System Restore to take my PC back to September 7th, three days before the Windows Updates were installed (there is just a Java update that has taken place since that I would have to carry out again). Alternatively, I can uninstall the Windows Updates one at a time or all together to see whether that rectifies the situation. Is there a preference? Should I uninstall from the highest KB number downwards if I uninstall the Updates one at a time?
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Oct 17, 2013
I'm running Windows 8 at the moment and I am trying to get 8.1 installed.
I go into the Windows Store......and I get no option at all to download and install 8.1. Windows updates are on, not sure if that even matters though. Windows Store is just not giving me any option to install it, or even tell me that its available to download.
Now, I'm in the UK, but as I understood it, Microsoft's release of 8.1 was global. I have also done several reboots of the PC, no change.
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Sep 26, 2013
After updating windows 8 when I try to launch system properties, explorer hangs and restarts itself but I noticed that it gives me activation section Product ID:Not Available.
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Nov 5, 2013
I have a Toshiba laptop (Portege R835-P56X). I was running Windows 8 upgraded from Win 7. I successfully upgraded to Windows 8.1 but was having some problems with the Wifi. I followed the instructions to reset the TCP/IP Autotuning. When I restarted, Windows failed to start, and all repair & recovery options failed, so I cannot even access System Restore.
Windows attempts Automatic Repair then shows options to "Restart" or "Advanced Options" but I am unable to click either one--the keyboard and keypad are both completely non-responsive.
Unfortunately, I do not even have a Win 8 disk to use for a repair. I do have a disk image from just before I upgraded to Win 8.1. The problem is: how to access it?
I did a legitimate upgrade from Windows 7 and have a license for Win 8 with Media Center, but unfortunately cannot locate my original email, so Windows won't send me a Windows 8 DVD.
I'm tempted to simply restore to factory settings and Windows 7, which I'm running on my other PC without all these hellish problems. I hate Windows 8 anyway.
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Dec 15, 2013
Dumb question - if I panic and have to do a system restore or system reset using the install DVD for Windows 8 what will happen to the Windows 8.1 version I just downloaded and installed?
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Jul 19, 2013
By default the time for my laptop to restart after installing updates is 2 days! Can I reduce this time so that my laptop will restart when the update is done whilst I am out?
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Jun 23, 2014
When I search for updates with windows update it finds the drivers I want but it gives me an error message whenever I try to install them.
I already tried downloading the latest windows update (when I install it, it says the update was succesful and asks me to restart, but when I search again after restarting the update shows up again and lets me install it again).
I also tried deleting and renaming my software distribution folder and using the windows troubleshooting program.
Overall I'm not really too fussed about most of the things it's trying to install apart from the drivers for the wireless reciever for my xbox controller as it won't work without them. When I try to install the driver files through device manager it gives me this error message
my main reason for mentioning the windows update problem is that I assume the problems are linked as the wireless reciever works perfectly on my laptop. Up to about a week ago it also worked perfectly on this computer using the same usb port that it uses now.
As you can see, on the 19th, it suddenly began to say "NULL DRIVER". I checked my system restore and it tells me that I installed a windows update on that day just before it suddenly stopped working. I tried reverting back to this restore point (before the update) and nothing had changed, the device still would not work.
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Aug 13, 2014
I have two PCs..a Dell desktop and a Sony laptop(Purchased last June) yesterday I received the windows 8.1 updates so I installed them on my Dell desktop, no problems, it installed it and shut down the PC just fine and I am on it right now..but with the Sony laptop its nothing but problems..I installed the updates, it reboots just fine, but when I try shutting down the laptop it just goes back to a loop like it keeps on booting up then crashes then I have to restore it to August 9th and then it shuts down fine..so I am not sure what is going on..is there a particular update that is causing this I wont install it I just cant figure it out and I have done the system restore 3 times already..it will say I have 32 updates to install(including 1 optional one) so I just installed 30 of them to see if it would work and then I shut down the computer and same issue so something Im installing is causing this problem
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Oct 16, 2013
I have a Windows 8 Pro Upgrade, and I know I can activate it after doing a clean install using regedit, but will this "trick" work if I use an ISO with included updates?
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Apr 29, 2014
I am trying to update my system to the new Windows 8. I am already operating on the old one, so the update should be free. My computer will not load the store to allow me to update my software.
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Aug 18, 2014
So I had to do a System Repair thing where Windows would repair itself and removing all my apps but keep my documents, photos and music etc. So I was reinstalling every program again and also wanted to install the updates.
But I ran into 0x800f0922 error code and I couldnt install them. (I run Windows 8.1 Pro) I was trying to install Adobe Photoshop but couldnt continue cuz .NET framework 3.5 was required. But after trying to manually download + install I got the same error (0x800f0922). I've tried almost every cmd command but couldnt fix it.
I just reinstalled Windows and tried installing the updates again, but same thing. I cannot install any update at all.
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May 17, 2014
I can't even install KB2965065, I installed others given by Update Center, but can't install this 400 kb update, it fails everytime & boots computer 2-3 times.
I can give any type of Logs here.
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Sep 13, 2013
When I'm installing Win 8.1 Pro, it starts automatically "Checking for Updates" near the end of install process. That is before getting to Windows Start screen/Desktop.
I'm using a autounattend.xml file, but didn't find a way to skip "Checking for Updates" yet. It is the only answer I could not automate. Trying to do that without user intervention. Just by means of autounattend.xml file.
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Sep 15, 2014
I have windows 8.1 on a lenovo laptop. A week ago there was an update and I installed it. But after that I first noticed that there was no sound. The volume control has always a red cross and I can't adjust it. Whenever I go to control panel the window freezes. Same goes windows update/recovery/system restore and other pc settings. I think something went wrong with installing the update so i want to go back to a point before that update. But how do i do that when i cant go to control panel/windows update etc.?
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