Updates :: Cannot Install Updates - Error 8007371B And 80073712
Jan 17, 2014
I'm constantly trying to update my Windows 8 but I'm unable to do so, because everytime I try to update it, it fails to install because of an errors. To be specific, its two updates with different errors 8007371B and 80073712.
Those two updates are the only one showing up. Their id is KB2856373 (Update for Windows 8 on x64 CPU's) and KB2781197 (Security update for Windows 8 on x64 CPU's).
I have already tried sfc, chkdisk, Windows update diagnostics from Microsoft website, resetting the services, Windows build-in tool to fix Windows update errors and nothing worked.
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May 11, 2014
I just reinstalled 8 on a ssd and tried to install 8.1 from the store but it says i need to update windows first. I tried running windows update but i get an error saying "Windows could not search for new updates" error code 80240440. I tried everything I could find online and nothing seems to work. I tried restarting windows update, i tried turning off firewall, I tried reinstalling windows again and selecting "check for updates online" before installing from the cd, i tried running a check disk, and there is absolutely no program installed on the drive other than windows.
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Jul 15, 2013
I just tried to integrate MSU updates to W8 Install.wim by DISM. I executed (after other commands):
Code:
DISM /image:C:mount /Add-Package /PackagePath:C:MSU
In C:MSU I have:
Code:
96 File(s) 797˙689˙211 bytes
20. 06. 2013 03:08 9˙602˙439 AMD64_ARM_X86-all-windows8-rt-kb2840632-x86_5a2074567fbc6cb4e7339dfb8adbeadfaa58b766.msu
24. 10. 2012 01:35 8˙215˙009 AMD64_IA64_X86-all-windows8-rt-kb2729462-x86_3a6f7896b3481f266299544594f1e7bcbb07701a.msu
[Code] .....
Error: 0x800f082f
Package XXXXXXXXXXXXXX may have failed due to pending updates to servicing components in the image. Try the command again.
dism.jpg
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May 24, 2014
After a BSOD and utter failure to boot (presumably a critical OS file damaged) I ran the recovery tools for a total factory reset.
Connected to the internet and worked for an hour or two, then tried a reboot. Windows update had 104 updates to process. It did them, then "Failure configuring Windows updates. Reverting changes. Do not turn off your computer"
This should take half an hour. After 90 minutes it has rebooted 5 or 6 times. It keeps reverting to the same "Failure configuring Windows updates. Reverting changes. Do not turn off your computer" message. Looks like it might want to reboot through each of those 104 updates.
I'm going to repeat the factory reset and the FIRST thing I will do is disable updates. I'm going to see how long I can work without any updates.
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Mar 13, 2014
I was reviewing my windows updates and saw two optional updates that were pending. First one was for MS office and it went through fine. Second one was some update to AMD vision control center. During that update screen flashed couple of times and went for re-start. After that I am unable to get into the system. I tried safe mode/debugging/low resolution mode etc.. But all resulted in the same blue screen with the 0xc000021a error message.
I am able to go only to command prompt. Nothing else (fortunately I am able to backup my photos by connecting external hard drive and using command prompt). I checked the SRT log file but it doesn't say any issue. All passed.
I tried refresh PC but it came back and said "There was a problem refreshing your PC. No changes made".
I tried using win ISO image bootable flash drive. It couldn't get through me in (I just tried with PC repair option when I booted with ISO image).
Is there a way I can get over it without re-installing?
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Feb 16, 2014
So some background. I had issues with being able to install ANYTHING from an MSI file. Then I wasn't able to install any updates from Windows Update. I then reinstalled Windows, and am now facing the same issue after a few days. I would rather not reinstall yet again.
I tried doing System Restore, but it just hangs. Windows Installer hangs on "preparing to install".
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Nov 16, 2012
I can't install .NET Framework 3.5 no matter what I do. I tried downloading it and in the midway get the error 0x800f0906. I tried installing through DISM but that didn't work either. It always stops at 65.8 %.
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Jun 23, 2014
When I search for updates with windows update it finds the drivers I want but it gives me an error message whenever I try to install them.
I already tried downloading the latest windows update (when I install it, it says the update was succesful and asks me to restart, but when I search again after restarting the update shows up again and lets me install it again).
I also tried deleting and renaming my software distribution folder and using the windows troubleshooting program.
Overall I'm not really too fussed about most of the things it's trying to install apart from the drivers for the wireless reciever for my xbox controller as it won't work without them. When I try to install the driver files through device manager it gives me this error message
my main reason for mentioning the windows update problem is that I assume the problems are linked as the wireless reciever works perfectly on my laptop. Up to about a week ago it also worked perfectly on this computer using the same usb port that it uses now.
As you can see, on the 19th, it suddenly began to say "NULL DRIVER". I checked my system restore and it tells me that I installed a windows update on that day just before it suddenly stopped working. I tried reverting back to this restore point (before the update) and nothing had changed, the device still would not work.
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Aug 18, 2014
So I had to do a System Repair thing where Windows would repair itself and removing all my apps but keep my documents, photos and music etc. So I was reinstalling every program again and also wanted to install the updates.
But I ran into 0x800f0922 error code and I couldnt install them. (I run Windows 8.1 Pro) I was trying to install Adobe Photoshop but couldnt continue cuz .NET framework 3.5 was required. But after trying to manually download + install I got the same error (0x800f0922). I've tried almost every cmd command but couldnt fix it.
I just reinstalled Windows and tried installing the updates again, but same thing. I cannot install any update at all.
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Nov 7, 2013
I recently built my own computer, and have been using it problem free for a while up to now. I realised the lack of computer restarts for updates, and I noticed that I have updates that need to be download. When I tried to download the updates, The progress seemed to stop. Thinking this was normal, I left the download to be. When I came back to it, It said that windows could not install the updates. want to try windows 8.1
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Jun 10, 2014
I purchased a new ASUS LAPTOP which came with windows 8 installed. When i tried to restart after installing Gtalk i got this message.
"Failure configuring windows updates. reverting changes. do not turn off your computer ".
I got this on last friday i.e the 6th of june, ever since i am not able to do anything with my laptop. I don't have windows 8 dvd as well. How do I reboot it?
Model number : Asus 15634 Laptop Intel Core i3 .
I also tried pressing the power button for 15 secs , still no luck. Tried f8 f9 and windows + r and windows+ X keys no luck.
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Aug 19, 2013
I have had to system restore 3 or 4 times in the last week or so as Windows 8 refuses to boot after installing the latest updates discovered from the last couple of weeks (though some are from December 2012)
I have unchecked all the current updates and have decided against installing them as they seem to be preventing Windows from booting.
Pattern - "Restart to install updates"
Restart locks on the start screen - Restart again and locks again (repeat this process 3x)
"Windows is automatically repairing..." - Fails
"Windows must restore settings to a previous time..." - Usually succeeds, sometimes fails.
Then I can get back into Windows.
As soon as I install these updates, I won't get back into Windows until I system restore since before the updates and my build won't remain stable unless I prevent Windows from installing these updates.What could be going on?
They are quite big updates (totalling ~740mb and have all been discovered in the last week or so though some date back to late last year)
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Dec 19, 2012
My laptop started installing updates when I powered down for four hours I have had this message on the screen - keep your PC plugged in until this is done. Installing update 17 of 24.....
How long do I leave this or can I power off and try and restart?
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Jul 13, 2013
Why are some of the "Important" Windows 8 updates not automatically selected for installation?
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Sep 15, 2014
I am currently having an issue on my laptop at the moment where it's stuck in an infinite loop of 'reverting changes' after having tried to update and failed at 30%, I have done some reading at ways to boot into safe mode however it would appear windows 8 doesn't give me the chance.
I do not have a copy of my original windows 8 disc and am at a loss!
I have tried spamming F4, F8, F10 buttons and none are allowing me to enter boot mode.
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Jul 15, 2014
So I restored my system because I had no other choice from it not booting before and it was working for a day, then when I restarted it said 'installing XX / 93 updates' so I let that run, and when It finally finished, it restarted said 'configuring windows updates XX% complete...' and then it suddenly said "Failed to configure updates. Reverting Changes." and then it looped this by restarting, trying to configure them, and then saying "Failed to configure updates. Reverting Changes." again...
I've got back into safe mode, what should I do to make it update properly again?
Someone suggested toggling "Secure Boot" in the BIOS, is that worth a try?
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Dec 25, 2013
After I installed Windows 8 I started having the "0 KB Total, 0% Downloaded" issue while attempting to update, sometimes it does work, but most of the time it doesn't
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Jun 21, 2014
I just bought new Asus Vivotab Smart Windows 8 tablet, after the very first windows update it failed to install some of the updates, and then after the reboot I am now stuck with the message "Failure configuring Windows updates, reverting changes".
It never gets any further than this, it never reverts, I have left it running for an entire day and have restarted several times.
This is a tablet, so there is no keyboard so I cannot press any F keys to get into recovery mode, and no CD to boot from etc.
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Mar 22, 2014
When I run Check for Updates it just hangs. It says it is checking for updates and green progress bar is repeatedly running across, but nothing happens.
Before this problem arose I had just run disk clean-up including remove installation files and windows updates. The disk clean-up process removed about 59 GB including a large Windows.old folder.
I upgraded to Windows 8 from XP about 10 days ago. Windows update was working fine until the disk clean-up. I ran Check for Updates frequently after the upgrade to make sure I got all the updates, it worked perfectly well for both update and install.
I have tried Checking for Updates several times since running disk clean-up.
First time I ran it I had this error message: Windows Update error 0x8024a000 (only seen that one time)
I ran the Update Troubleshooter after that and it found/fixed the following:
Potential windows update database error detected 0x80070490 -Fixed
Windows update components must be fixed - fixed
The troubleshooter did not resolve the issue. I have run Check for Updates many times since with no more error messages, but it just hangs. When I run the Update troubleshhooter it fixes the same two issues as above.
Since the disk clean, Windows Update shows:
Most recent check for updates - Never
Updates were installed - Never.
As my Windows Updates were previously all succesfully installed, the history must have been cleared.
No error messages have been seen since that first one which has not repeated.
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Sep 15, 2014
When I was having problems with KB2975719, and going thru solutions, it drove me nuts trying to find if I had certain updates installed from the Installed List in Windows 8.1 since they are not in numerical order. (Contol Panel >Uninstall A Program > View Installed Updates)
I finally figured out where to find a numerical list which I could check much easier in determining if the updates required in some solutions were installed on my pc.
1. Install Belarc Advisor
2. Run and open Belarc Advisor
3. At the bottom of the opening page of BA, click on "click here to see all installed hotfixes" - a numeric order list.
4. Just to be sure all were there, I printed this list and manually compared it to my Control Panel Installed Updates one time.
I then had a numerical list to compare to all the KB's required for installation of KB2975719. Much easier for this simple brain than remembering a number and looking for it jumbled list.
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Dec 10, 2013
I am trying to get things going with my Dell Venue 8 Pro, and I go through the initial setup fine. However, when I do Windows Update the network fails to connect after the following reboot.
When I look at the device/driver, it says it is working, but when I do a network troubleshooting it claims it must be a bad driver.
The driver doesn't seem to have been updated, based on the fact that the button to roll back is grayed out.
When I do a restore of my system, it works again until I do the Windows Update.
I have done this a couple of times, once with all updates, including the optional updates, and once downloading only the critical and important updates.
Other than doing each update individually, is there a reasonable way to figure out what is causing my issue?
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Sep 15, 2014
Is it normal for Windows 8.1 to show "Applying Updates" after a BSOD crash? I saw this happen on my desktop earlier this week and now on my laptop. I checked the update log and there was no update applied immediately after the crash.
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Dec 22, 2013
I don't see any option to hide the updates which you don't want to install. In windows 7, one can simply right click and choose hide the update, but no such thing in windows 8.1.
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Oct 24, 2013
Windows Update says it's Downloading Updates. It has said that more than 30 minutes ago. And it's still 0 KB total, 0% complete.
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Feb 4, 2014
My update history does not show any updates after 1/22/14. I know for sure that I have successfully installed at least a few dozen updates since then (almost all of them involving Windows Defender).
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Jan 6, 2014
On Win 8 (not 8.1) will be first -time user soon - How do i do the updates for Win 8 once new computer is set up and 'running' ? Because it's been sitting on a store shelf i'm sure there are Win. updates required ..not familiar how to find 'that' section inorder to do the updates ! Guess i want to do that before signing onto internet - right ? this will be a whole new world to me - been using XP for eons
PS any other 'hints' as a newby to '8' even if i haven't thought to ask ! PPS: do you recomment i just set options to ''automatic' updates? with XP i know how to find Control Panel to set that but how do i find Control Panel (if that's where i do it ) on Win 8 ... boy am i 'green' !
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Nov 22, 2012
I have installed the updates for the above, both with automatic updates on and off.
It gets to 15% then fails
How do i get them to configure
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Oct 6, 2013
It seems that Windows 8 will only install some updates after a restart. No surprises here. However, since the Windows 8 "user" shutdown is not a real shutdown, but a hibernation (hence it will not be followed by a restart, and will not install updates), Windows 8 forces us to an extra restart/reboot. Is there a a way to simulate the logical behaviour of all previous Windows editions? That is, when updates that require a restart are installed, if the user shuts down, the updates get installed and the pc shuts down...Currently, my only away around this, is to select restart, wait... then enter the BIOS and turn off the pc there... Not intuitive.
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Dec 21, 2013
PC is an AMD A4 processor with 8 gb RAM, 32 bit operating system, x64 processor with win 8 pro installed. When attempting to upgrade to win 8.1 pro 64-bit iso, by clicking Mount> double click Settup, I am getting the following message: "This app cannot run on your PC. To find a version for your PC, check with the software publisher". If I installed the 32bit iso it works fine.
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May 17, 2014
I can't even install KB2965065, I installed others given by Update Center, but can't install this 400 kb update, it fails everytime & boots computer 2-3 times.
I can give any type of Logs here.
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Sep 14, 2013
Because of a virus that i caught, and after several attempts at remove virus, without success, I decided to recover the system from my laptop asus g75vx.
But now when I go to Control Panel -> System and Security -> Action Center appears that my windows is not activated, i click on "enable" and gives me an error:
"Could not activate windows, error code: 0x8007232B, Error description:" The DNS name does not exist. "
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