Setup Installation :: Fail To Update To Windows 8.1
Oct 21, 2013
I'm trying to update my windows 8 to windows 8.1 on a HP Pavilion g7-2261sb.
However, after numerous trials, every time, the installation stops and says "failed to install. error code 0xc0000374". EDIT: I checked again and it comes after the "collecting data" part.
I've ran the update checker (compatibility), and that gave no problems or errors.
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Dec 13, 2013
i have a problem switching from windows 7 home premium to window 8.1.
what to do?
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Nov 17, 2013
I just install windows 8 using BIOS , but now i want to change it to UEFI boot. so i followed steps below
1.create and format a new FAT32 partition K:
2.my windows8 is in I: so , i use this command bcdboot i:windows /f all /s k: and succeeded.
3.i checked with the bootice about the BCD in my K: and found it indeed point to i:windows just like the picture below [URL]
4. and i restart, choose uefi boot in BIOS configuration and it showed like this: [URL]
5. i checked my k:/windows/system32/ , there is a winload.efi file... [URL]
The most strange thing is that i've copyed my winload.efi to other computer which is already in UEFI mode , and also i've copyed it in my virtual machine, it works fine! So my winload.efi should be OK.
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Jun 7, 2014
My PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows. When i try to refresh or reset alway get msg " there is a problem resetting your pc, no changes are made" My PC is preinstalled so no I don't have recovery CD/DVD Here pics
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Jan 21, 2014
Toshiba c50-a428
windows 8.1
i updated it on Saturday all my usb isnt working
unknown usb device (device descriptor request failed)
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
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Feb 16, 2014
The past week or so I have had a problem with updates for windows defender in win 8.1 failing to work. Is it from any of the last updates on patch Tuesday? or another problem. I can get the update from a windows site and install it from that but not from defender its self or windows update.
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Apr 10, 2014
I have tried updating my Windows 8.1 Pro (64-bit, upgraded from Windows 8 Pro) with the new "Update 1" (KB2919355) but it always fails with ERROR code 8007005 (or 80073712).
What I have tried do to fix:
Run WindowsUpdateDiagnostic (that e.g. removes files from C:WindowsSoftwareDistributionDownload and cleans Windows update history metadata info)DISM.exe /Online /Cleanup-image /ScanhealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.EXE /online /cleanup-image /startcomponentcleanup
After all of this, still the update (KB2919355) fails
There must be something that Microsoft needs to fix, there are xxxxxxxxxxxx amount of similar complains and reports out there...
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Aug 21, 2014
My Toshiba laptop after auto updates is not booting. I used windows 8 backup dvd but still not booting. I tried automatic repair using the dvd but it failed. How to set it right without loss of data on the laptop?
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Apr 20, 2014
I have been trying to update to windows 8.1 but keep failing. It tells me that I need to install the latest updates however I can't seem to do this. These are the updates required
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Oct 18, 2013
I am currently on Windows 8. I am trying ti update to 8.1. I went to the store and hit download. The download started and got to 50% then a message said 'installing preparing your pc'. About 15 seconds after that it starts all over downloading. This has repeatedly happened for the last 14 hours. I have restarted and shutdown my pc and when I go back to the store and hit download it says it is downloading. I tried to cancel the download without success. I then went back to download again and it tells me app has been installed.
P.S. Are there any other ways to do the update besides from the store?
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Oct 18, 2013
Machine is an Acer Aspire laptop, i5 processor, 4GBRAM. Shipped with Windows 7, have been running Windows 8 on it for over 6 months now.
Certain updates from Windows Update simply will not install, it says "Failure configuring Windows updates. Reverting changes". These updates are the ones that will allow me to update to 8.1 via the store.
Upon scouring the internet, I have tried many fixes, including a slui.exe activation, running a DISM cleanup, running sfc / scannow, disabling all non-Microsoft services from msconfig, running the SURT tool.....
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Apr 14, 2014
I created a setup USB with the ISO of Win 8.1 and its now out of date after the Spring Update 1. With XP you could slip stream service packs and updates. How I can incorporate Update 1 into Win 8.1 Setup USB stick?
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Jul 20, 2014
I'm getting ready to re-install Windows 8 on a laptop. I have a Windows 8 OEM disc that I'd like to slipstream Windows 8.1 Update 1 into so I don't have to spend extra time downloading Windows 8 updates before having to download Windows 8.1 and then all those updates. I'd like to be able to just install Windows 8.1 with all the current updates included.
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Jun 21, 2013
I installed windows 8 pro and here are the issues I am having.
Every time I install (Pro Disk) when it finishes and restats, it goes right back to the beginning of the install Once I can get it installed, once the first screen spins, it stays black, but if I sleep and wake it, it goes right to the sign in screen-weird.
Then, it says no updates have been searched or ever installed, when I search I get the Error Code 80248007 cannot update.
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Jul 10, 2014
I am having a hard time upgrading from windows 8 to 8.1, I have tried installing through the store, installing using the files downloaded by the store (copied them before they were deleted) and they all give me an error. The errors are as follows:
installer using key: This key does not work with this version of windows 8 (using Professional 64-bit, tried 8 and 8.1 key but neither work).
Installer using ei.cfg file: Setup failed to authenticate the product key (or similar, it is set to professional so this should not be an issue).
Store: just says setup failed.
The first time I tried updating, the installer froze and did not complete so I had to re-start, could this have something to do with the issue I am experiencing? My specs are as follows:
Windows 8 Professional 64-bit
2TB HDD
16GB DDR3 RAM
Nvidia Geforce GT545 with 3GB VRAM
Realtek AC97 onboard audio
Intel core I7 3.2ghz quad-core multi-thread processor
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Aug 10, 2014
I did a refresh on my laptop, HP PRO BOOK 440 G0.
It was running on windows 8.1, refreshed to windows 8, but now its not updating.
I did download the and run WIndowsupdatediagnostic tool, its showing all errors fixed but still the issue is persisting.
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Apr 17, 2014
After Windows 8.1 downloaded and installed an update and also SQL Server 2012 SP1, I restarted it and then it no longer booted. The BIOS splash screen would pop up, then the screen went black and nothing else happened. Even the hard drive activity stopped.
I booted from the Windows 8 DVD and chose Troubleshooting and tried Automatic Repair and System Restore, neither of which worked. I then chose Refresh Your PC. However, it then said the drive was locked and I should unlock it before continuing. I used Diskpart to clear the attributes of the volume but that didn't work.
In the end, I did a reinstall without formatting the disk. Once I booted it up properly, I had a look in the Windows.old folder and all of my documents, pictures and other work are missing.
Firstly, is there any way I can roll back to the original install so I don't have to spend a full day installing everything again, and if not, how do I recover all my files?
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Oct 20, 2013
my hp laptop is running 8 pro right now and i cannot find the 8.1 update in store even though all the updates are installed... i have included a screenshot of store.
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Oct 21, 2013
When i goto the Windows 8 Store to update to 8.1 I cannot find the Update at all
I am not the only one who cannot and would like to update.
Has the update been removed or simply no longer there?
Or am i doing something wrong? I have Windows 8 Pro 32bit
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Jan 10, 2014
I bought a legitimate copy of Windows 8 Pro Upgrade version about a month ago. While doing a clean install on my desktop computer, I found out that you cannot do a clean install from an upgrade version of Windows. I figured out how to do a clean install of Windows by following the steps on this website: [URL] .....
When I open the Windows Store App, I can't find the option that lets me update to Windows 8.1. Is there anyway I can legitimately update my copy of Windows to Windows 8.1?
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Oct 20, 2013
Been trying to update to Windows 8.1. I have Windows 8 Pro installed. The download gives an error of 0x80070083.
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Apr 19, 2014
i have recently installed windows 8.1 on a new extended partition while keeping my windows 8 in previous partition. do i need to install the store windows 8.1 update ? as shown in another thread this looks like it has the update
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Apr 11, 2014
I continue to get this error code everytime I try to install the update. I have verified I am logged in as and administer and have checked for spyware etc... I am running Windows 8.1 Pro with Media Center and my computer is 64-bit
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Oct 30, 2013
All I seem to see with Win 8.1 is a full install with a 2x or 3X GB install. Is there just a standalone update that can be downloaded and added to an already existing Win 8 install?
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Jul 2, 2013
I tried to update the latest windows 8.1. I got the installation package but when it started saying looking for updates on this computer it said that it was not applicatable on this computer.
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Oct 19, 2013
Just sharing in case people have been having the same problem following a Store update to 8.1.
After downloading and installing via the store, a restart shows a bluescreen displaying:
"Recovery
Your PC needs to be repaired
There isn't enough memory available to create a ramdisk device
Error Code: 0xc0000017
You'll need to use the recovery tools on your installation media... blah blah blah"
However, after getting that message, I was able to select F9 and it rebooted back into Windows 8 with a message stating:
We couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC
0xC1900101-0x20017
After a lot of digging, I decided that a system refresh was the way forward.
After I did this, I installed one update - KB2871389. This made the 8.1 update visible in the store
Applied the store update and it worked perfectly.
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Jul 25, 2014
I have been reading about tricks for downloading Windows 8.1 ISOs to perform clean installs on OEM machines.
I also happen now to be in the same situation since the manufacturer did not package any media with the OS.
But my question now is:
- How to get Windows 8.1 with Update 1 already included in ISO from an official source like MSDN?
Additional doubts:
- In this tutorial, does the process already gives you the latest Windows 8.1 ISO with Update 1 slipstreamed?
Windows 8 and Windows 8.1 ISO - Download or Create
- If this ISO can be get with torrents, what would be the source to check for file integrity and SHA from MSDN ?
- Can Windows 8.1 Update 1 ISO be installed with a regular 8.1 Pro product key?
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Nov 11, 2013
I have a Sony Vaio 32 bit machine 4gb RAM.
It gets stuck at about 80-84% when updating then it says "Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"
I haven't ever been able to find decent info on the actual microsoft site. I have no devices plugged in, no partitions, etc. Why is this happening! Any work arounds? Would it be better to just burn the ISO and try it that way? But isn't that supposed to be the beauty of the "store" so I don't have to do that?
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Apr 24, 2014
I just found out that some of space in one of my partition is occupied by NO file after I updated my Windows 8 to Windows 8.1 via MS Store. There is no file hidden in the partition but the computer shows me that 3GB of a partition in my second hard drive are being used.
What I did on my computer before I updated Windows 8 were:
1. Recovered my PC to the factory state
2. Formatted all partitions in both hard drives (the primary one has 3 partitions, not including those Windows hidden partitions, and the second one has 4 partitions).
3. Updated my Windows 8
4. Went through the setup screens
Then I found that 3GB of a partition in the second drive is being used, but there is no file or hidden file there. Do you know what behind this usage???
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Oct 20, 2013
I am trying to download the windows 8.1 on a windows 8.0 Toshiba S855D-S5120Laptop. Laptop specs 2.3 APU A10 Quad Core, 700 Giga HDD, 8 Giga RAM, and graphic ATI 2 giga memory 1200 x 800 screen . The OS is the first edition of windows 8.0 and I had widows preview 8.1 on it downloaded from the windows store. When I download the windows 8.1 from the store, I get this error code 80240031 ( I looked up the error coded and it mean invalid file) at 50% file download. I have used the windows restore function to restore the laptop to windows 8.0 and still the windows update does not work. I have tried resetting setting to default factory settings and same thing happens with the download. I have also bought the window pro 8.1 pack and the same thing with the windows 8.1 it stops at 50% and same error code comes up. I have also done the WSReset.exe and no improvement. I have all of windows updates and still nothing I do is working.
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Oct 23, 2013
I have a fairly new PC running Windows 8 and I can't seem to upgrade to Windows 8.1--There are a bunch of issues-
1. Can't connect to the Windows Store--tried everything here save the refresh, which I do NOT want to do.
2. Downloaded the 8.1 ISO and burned it to a disc--get the error message that 8.1 could not be installed--0x101-0x20017 error--tried installing with a clean boot, turned off antivirus suite, etc
3.sfc /scannow does not work.
So currently I'd like to forget about the store for the moment and continue updating from the downloaded ISO. I really do not wish to restore the computer and I have a lot of software I'd need to reinstall and this would take a long time.
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