Hardware Drivers :: Request For USB Device Descriptor Failed (Error 43)
Sep 15, 2014
(Unknown USB Device - A request for the USB device descriptor failed)
Massive problem I have encountered since buying a new laptop pre-installed with Windows 8.1
I have 3 external USB storage devices - 1x Corsair "Slider" 64GB, 1x HiTachi Touro 750GB, & 1x HiTachi 4TB external drive. ALL drives are coming up with the same error message and are not being recognized by Windows 8.1
The strange thing is, I also have another 2 PCs - one with Win7 and one with WinXP and the drives work without issue.
Why ALL of these drives do not work on this new laptop pre-installed with Windows 8.1?
Even stranger still is I have other thumb drives, a cheap Transcend 32GB (which is USB3.0) and a few cheapo (USB2.0) drives of various sizes by Strontium, Lexar and so on which work perfectly.
But the one that has me o.O is an expensive 64GB thumb drive called the Mach Extreme which also works perfectly with this laptop???
So all up 2x HiTachi drives & 1x Corsair thumb drive are not working and its driving me bonkers!
If no drives worked at all, then I would be seeking the manufacturer for maybe a faulty component. Dodgy USB ports, or maybe a motherboard problem. But having a handfull of drives, of various makes, sizes and both USB3.0 - 2.0 fully working leaves me scratching the old chrome dome as to what could be the issue
The HiTachi 4TB drive is my main storage device, I'm preety much stuffed if I can't get this drive working with this laptop. The same goes with the 750GB too. I REALLY need these 2 drives functional with this laptop.
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Feb 8, 2014
Last part of the message, (Device Descriptor Request Failed). I get this, in Device Manager, and I have searched for an answer on the net. Also it is a Code 43. I went through my laptop, with an HP Technician this morning, I might add at a cost of 5p/minute, for 30 odd minutes. He has said that because I had gone over to Windows 8.1 and the recovery discs I made will not load, to put back in Windows 8. I have to send the laptop back for re-installing the OS, because Windows 8.1 do not have the update for my problem. Also the R.H. USB socket has a failure ID:0GAPTK-6T7716-MFPWWK-8D1Q03. I personally think that this is all what the problem is. a duff USB. Is this a cop-out???
Does Windows 8.1 having driver WHQL problems?
I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.
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Apr 30, 2014
I have a flash drive that I previously used in public computer lab (where many viruses linger) the other day to do my work. As I got home, the flash drive isn't working anymore, saying "USB Device not Recognized". I also noticed that it really took me a while to finally, safely remove it from the computer lab's PC. So I actually wonder if it actually removed my flash drive properly.
On Device Manager, it says "Unknown USB Device (Device Descriptor Request Failed)".On the Properties, the device status says "Windows has stopped this device because it has reported problems. (Code 43) -- A request for the USB device descriptor failed."
My flash drive is a Kingston Flash Drive DataTraveler (DT100) 16GB, and my PC is running on Windows 8.1.
Things I have tried:
- Shut down my PC, unplugged power and removed battery, waited for a while, booted my PC and try plugging in again.
- On Device Manager, uninstalled it and scanned for hardware changes, it still returns as "Unknown USB Device".
- On Device Manager, I clicked "Update Driver Software..." and it returns me a message saying "The best driver software for your device is already installed".
- Unfortunately, when I visited Kingston's website to check if there is driver for this specific flash drive, there isn't any... "There are no downloads or drivers available for this product".
- Used Windows 8's Troubleshooting tool. It only detected my problem, but was unable to fix it.
- I also tried plugging it to other devices that are running on Windows XP, Vista and 7, none does any better.
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Mar 2, 2014
I have 1 pair of Razer Megalodon USB headphones, on the start up of Windows 8.1 these headphones are not detected correctly. The only proof I have of this is in the device manager displays:
Universal Serial Bus Controllers -
Unknown USB Device (Device Descriptor Request Failed).
(Please see attached screenshots)
Once the device is disconnected and reconnected device manager then displays:
Universal Serial Bus Controllers - USB Composite Device
The device then shows in "Audio inputs and outputs".
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May 13, 2014
I have a Seagate GoFlex 1 Tb USB 3.0 drive. All worked good until a week or two ago. Now the drive will not be recognized when plugged into a USB 3.0 port, the error given is "Unknown USB Device (Device Failed Enumeration).
If I plug the GoFlex drive into a a USB 2.0 port, it works. I can plug USB 2.0 devices into the USB 3.0 port and they work. I just can't plug my USB 3.0 drive into a USB 3.0 port and get it to work.
I have tried uninstalling the Unknown USB Device in Device Manager. I've also uninstalled all other instances of it failing to be recognized.
My motherboard has a VIA VL805 USB controller. I've used the drivers on Gigabyte's site and I've used VIA's drivers, no difference. I have the latest BIOS for my motherboard.
The drive does not show up in Disk Management when plugged into a USB 3.0 port. This shouldn't be a surprise since the device is unknown in the Device Manager.
I thought the problem might be with the USB 3.0 cable or the GoFlex drive's USB interface. So I bought a new USB 3.0 docking station and...same problem. The new docking station also fails enumeration. Basically what it boils down to is a USB 3.0 storage device will not be recognized in a USB 3.0 port. But they work when plugged into a USB 2.0 port.
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May 13, 2014
I have got a problem with bluetooth device. I tried removing my bluetooth device but it failed to remove. It is displayed as "removing device" on the screen as shown in the picture. Now I cannot add the device again. I don't find the device when I search by clicking on "add a device" as shown in the picture. When I try to add from my mobile device it fails to add by showing a message as shown in the next picture.
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Sep 8, 2013
I have been experiencing problems trying to back up to external hard drive this week and keep getting an I/O Error with various error messages including 0x8007045D My Hard Drive is "G" and I can see it through my computer no problem and I also have my ITunes library on it and the ITunes music is working fine.
I am getting a message in Action Centre saying my Back Up did not complete successfully and then I have the option of Try to Run Again or change back up settings. If I select Try to Run again windows cannot find the disk or network location and if I change settings "G" does not appear. It seems Back Up has detected an error on my "G" which is preventing it from running the back up.
Also in Disk Management I am prompted to initialise a disc before logical disc manager can access it so I select MBR and I get I/O device error and disk 1/G is unknown/not initialised.I have tried powering the external drive off/on and also disconnecting it from the computer but no difference and at present I cannot save anything to the external hard drive. There is a previous back up already on the hard drive but this is not accessible at present.clearing this error so I can back up again without loosing what is stored on the hard drive in particular my ITunes library.
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May 11, 2013
I just reinstalled my PC, obviously with windows 8. And I can't seem to play games, i mostly play COD4 and whenever I join a game, I get an Dirextx error, or my PC just reboots..
I don't know if it has something to do with my LPC INTERFACE controller.
LPC One:
on Intel(R) ICH8/ICH8R Family LPC Interface Controller - 2810
The drivers for this device are not installed. (Code 28)
To find a driver for this device, click Update Driver.
Games one:
directx unrecoverable error
And I used to get 'AMD Driver timed out, and succesfully rebooted" something like that.
This is my setup:
OS: Windows 8
MOBO: FOXXCONN p9657aa-8ks2h
CPU: Intel Core2Quad Q6600
RAM: 2GB ddr2
GPU: Club3D Radeon HD 6970 Coolstream Edition
HDD: dont know really, 300gb
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Feb 4, 2013
an error message in Device Manager when installing the network attached storage drives like MyBook Live, the drives themselves seem to work fine and i have access to them (most of the time) on my home netwok, however i keep getting that little yellow triangle telling me that something is wrong, specifically:
the device manager error code is This device cannot start. (Code 10)
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May 15, 2014
I keep getting this error in device manager:
Driver Management has concluded the process to add Service HdAudAddService for Device Instance ID HDAUDIOFUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101&REV_10004&36B8CB0&0&0301 with the following status: 0.
All Audio devices that I use regularly are all working fine I just don't like seeing any kind of error
The device status on main page says: This device cannot start. (Code 10)
{Operation Failed}
The requested operation was unsuccessful.
Tried reinstalling drivers but nothing seems to work
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Apr 17, 2014
when look in the device manager i get this:
[URL]
and PCI Device above this to unknown device ( i took this photo from google)
when i try to delete it back after restart or Scan hardware change
lenovo ThinkPad Edge E540 20C6006JIV win 8.1
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May 31, 2014
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Jul 23, 2013
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When I turn it on the first thing I see is:
EFI network 0 for IPv4 (20-89-84-23-c3-45) boot failed
Checking media (Fail)
EFI network 0 for IPv6 (20-89-84-23-c3-45) boot failed
And then a blue screen:
Default Boot Device Missing or boot failed
Insert recovery media and hit any key
Then select boot manager to choose a new boot device or to boot recovery media
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Oct 30, 2013
I have two operatings systems. Windows 7 on one drive and Windows 8 on the other. I have a program called PowerDirector 11 installed on the Windows 7 drive. I went to install the said program on the Windows 8 drive, (to be able to access it from either drive) and when I try to open or run the .exe, I get the error "The application has failed to start because the side-by-side configuration is incorrect.
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Jan 17, 2014
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On my other PC with Windows 7 I see in Windows Update that there are a couple of optional updates, including that Logitech stuff, as well as some driver for a BenQ monitor I have and also nvidia video drivers. This kind of stuff I don't want or need installed automatically as important updates in Windows Update - so I am worried if enabling this automatic driver stuff in Windows 8 is different than Windows 7? Meaning that it will get installed secretly/automatically?
However, it's fine that Windows finds them so I can manually go and check if I want to install any of it.
The key is that the updates are optional in Windows 7, but I have seen a few people complain about Windows 8 installing stuff like video drivers and mouse drivers automatically.
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Jul 22, 2014
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Display drivers are not working properly (i.e., everything appears bigger and unclear), earlier I'd successfully updated the display drivers and made it work using Device Manager. making a backup of the drivers (may be in .inf format) from the installed drivers so that I don't have to update it every time I re-install it.
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Sep 15, 2013
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May 23, 2013
I Im getting an error when trying to add a components it says visual basic 6.0 object library not registered and underneath that it shows cwindowsyswow64mscomctil.ocx, how can i fixes this I have tried a lot of programs to fix the registry error fixes , but it still dose not work. What can I do to make my visual basic 6.0 work, I have installed and uninstalled the software and i still get this error.
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Apr 21, 2013
I have Windows 8 64 bit installed on a new Hp h8 1360t . On each restart I get this error.
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Jan 23, 2014
While trying to restore from an image, I get an error:
The system image restore failed.
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Sep 15, 2014
I'm running a custom build PC on which I clean installed a (legal) copy of Windows 8.1
My system works fine except it can not install drivers for ANYTHING non-standard. Keyboard, mouse, memory sticks, HDDs all work fine, however when I plug in my phone/tablet/camera etc via USB, it fails to install drivers and I can't use my device.
Here's what device manager looks like with my (android) phone plugged in
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Jun 16, 2013
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Reinstalling did not work. Nor did compatibility mode installation. Basically uICE declined to start in my Win 8 64 bit. Please note that this program worked fine on my previous 32 bit version of Win 8.
Is there a way to make it work on my PC? Alternatively you can suggest me some other programs like uICE to remote control multimedia applications like WMP, VLC player, Winamp etc?
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Mar 24, 2013
I have been using Windows 8 Pro for about five months and running the backup utility for about four months with no major issues. I have used it to create a system image and scheduled to back up my data files weekly.
For the past two weeks I have been getting an error message "error code 0x80780049" along with a message that my files did not backup.
My backup is via esata to an external drive and as mentioned above this was working fine (I even tried a restore of a couple of files to prove it) but now it will not complete the backup. I even deleted the entire backup and started again from scratch but backup fails at about 50% completion. I have checked with windows defender and no viruses exist.
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May 9, 2014
I am currently working on a desktop and ended up formatting the HDD it was in RAID, but removed the other and switched connection to SATA...
Wiped everything off of it and loaded Windows onto it,
On EVERY boot I get the same error message
"Fatal Error - failed to locate memory table(s) to make adjustments, press any key to continue"
I press any key and it continues to boot into the windows..
I have done some research on other forums, and end up finding the same issue "reload windows there are some file issues" but that's not my issue, because i CHANGED the RAM 2 times with different ram AND installed windows 4 different times.
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Apr 30, 2014
I dualboot Windows 8 & XP, this morning Windows 8 did not boot normally but, in a very restrictaed way reminisent of the XP "Safe Mode", with the error icon saying
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Asus P5K Premium WiFiiFi Intel Core 2 Quad Pro 2.4GHz, OCZ Vendetta Cpu Cooler, 2x2GB, DDR2 800 PC2-6400, GeForce 9800 GTX (PCI-E), sata 500gb Seagate Barraguta HD , Corsair 750M Psu, X45, Dual boot Windows 8 64 & XPhome sp3.
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Apr 5, 2014
I am using Y410p, running Windows 8.1. I was downloading files using P2P, then I get some error related to disk.
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First, I got the 'Automatic Repair' during boot, then it reboots. This time, with BSOD stating UNMOUNTABLE BOOT VOLUME. Then it reboots again. Just black screen. nothing more.
what I do;
1. shut down
2. edit BIOS to boot using 'Legacy'
3. I boot using Windows 7 USB
4. I choose 'Custom Install'
5. I formatted the 'D' drive
6. reboot
7. manage to boot into Windows 8.1
I tried to re-do these steps, no avail, stuck at 'Setup is starting' screen (waiting for 2 hours and nothing happens)
I tried using the OneKey Recovery, no avail. The screen just turn black and nothing happens.
So,
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- What is actually happening to my laptop? impending disk failure?
- If this is benign, it is preventable?
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Jul 12, 2014
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2. UEFI Onboard LAN IPv6
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My BIOS Version is AO( or 0 )7
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Feb 3, 2014
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Aug 17, 2014
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Sep 24, 2013
I have had Win 8 Pro up and running for about a month and I am having a continuing printing problem. I have 2 printers that I am trying to print to. An HP 4250 and a Ricoh C821DN. Both are on the network and I access them through the local IP address. They both installed fine, but half the time I cannot print to them. When I print, the print command finishes, but nothing prints and nothing is in the que.
I try printing a test page and I get an error box saying that "Test Page Failed to Print". Running through the troubleshooter only makes the printer the default printer and that has no effect. I can see the printer through my browser by typing in the IP address and everything is fine. I also have my laptop running windows 7 right next to me on the network and it prints to both printers just fine.
Sometimes Win 8 will print and sometimes it wont, often for hours at a time.
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Jun 24, 2014
I can open device manager, but whenever I try any function, search for new hardware, update drivers, disable device, etc, device manager crashes with the error "Microsoft Management Console Has Stopped Working." Other Management console programs work fine (event viewer, performance monitor).
I've run sfc /scannow half a dozen times. I've run it from a clean boot, I've run it 3 times in a row, I've run it, restarted, and then run it again. No errors found.
Faulting application name: mmc.exe, version: 6.3.9600.16384, time stamp: 0x5215ef8f
Faulting module name: devmgr.dll, version: 6.3.9600.16384, time stamp: 0x5215ebc8
Exception code: 0xc00000fd
Fault offset: 0x000000000000e3a2
Faulting process id: 0x1a8c
[Code] ......
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