Hardware Drivers :: Request For USB Device Descriptor Failed (Error 43)

Sep 15, 2014

(Unknown USB Device - A request for the USB device descriptor failed)

Massive problem I have encountered since buying a new laptop pre-installed with Windows 8.1

I have 3 external USB storage devices - 1x Corsair "Slider" 64GB, 1x HiTachi Touro 750GB, & 1x HiTachi 4TB external drive. ALL drives are coming up with the same error message and are not being recognized by Windows 8.1

The strange thing is, I also have another 2 PCs - one with Win7 and one with WinXP and the drives work without issue.

Why ALL of these drives do not work on this new laptop pre-installed with Windows 8.1?

Even stranger still is I have other thumb drives, a cheap Transcend 32GB (which is USB3.0) and a few cheapo (USB2.0) drives of various sizes by Strontium, Lexar and so on which work perfectly.

But the one that has me o.O is an expensive 64GB thumb drive called the Mach Extreme which also works perfectly with this laptop???

So all up 2x HiTachi drives & 1x Corsair thumb drive are not working and its driving me bonkers!

If no drives worked at all, then I would be seeking the manufacturer for maybe a faulty component. Dodgy USB ports, or maybe a motherboard problem. But having a handfull of drives, of various makes, sizes and both USB3.0 - 2.0 fully working leaves me scratching the old chrome dome as to what could be the issue

The HiTachi 4TB drive is my main storage device, I'm preety much stuffed if I can't get this drive working with this laptop. The same goes with the 750GB too. I REALLY need these 2 drives functional with this laptop.

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Hardware Drivers :: Unknown USB Device (Device Descriptor Request Failed)

Feb 8, 2014

Last part of the message, (Device Descriptor Request Failed). I get this, in Device Manager, and I have searched for an answer on the net. Also it is a Code 43. I went through my laptop, with an HP Technician this morning, I might add at a cost of 5p/minute, for 30 odd minutes. He has said that because I had gone over to Windows 8.1 and the recovery discs I made will not load, to put back in Windows 8. I have to send the laptop back for re-installing the OS, because Windows 8.1 do not have the update for my problem. Also the R.H. USB socket has a failure ID:0GAPTK-6T7716-MFPWWK-8D1Q03. I personally think that this is all what the problem is. a duff USB. Is this a cop-out???

Does Windows 8.1 having driver WHQL problems?

I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.

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Hardware Drivers :: USB Not Recognized (Device Descriptor Request Failed)

Apr 30, 2014

I have a flash drive that I previously used in public computer lab (where many viruses linger) the other day to do my work. As I got home, the flash drive isn't working anymore, saying "USB Device not Recognized". I also noticed that it really took me a while to finally, safely remove it from the computer lab's PC. So I actually wonder if it actually removed my flash drive properly.

On Device Manager, it says "Unknown USB Device (Device Descriptor Request Failed)".On the Properties, the device status says "Windows has stopped this device because it has reported problems. (Code 43) -- A request for the USB device descriptor failed."

My flash drive is a Kingston Flash Drive DataTraveler (DT100) 16GB, and my PC is running on Windows 8.1.

Things I have tried:

- Shut down my PC, unplugged power and removed battery, waited for a while, booted my PC and try plugging in again.

- On Device Manager, uninstalled it and scanned for hardware changes, it still returns as "Unknown USB Device".

- On Device Manager, I clicked "Update Driver Software..." and it returns me a message saying "The best driver software for your device is already installed".

- Unfortunately, when I visited Kingston's website to check if there is driver for this specific flash drive, there isn't any... "There are no downloads or drivers available for this product".

- Used Windows 8's Troubleshooting tool. It only detected my problem, but was unable to fix it.

- I also tried plugging it to other devices that are running on Windows XP, Vista and 7, none does any better.

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Mar 2, 2014

I have 1 pair of Razer Megalodon USB headphones, on the start up of Windows 8.1 these headphones are not detected correctly. The only proof I have of this is in the device manager displays:

Universal Serial Bus Controllers -
Unknown USB Device (Device Descriptor Request Failed).

(Please see attached screenshots)

Once the device is disconnected and reconnected device manager then displays:

Universal Serial Bus Controllers - USB Composite Device

The device then shows in "Audio inputs and outputs".

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May 13, 2014

I have a Seagate GoFlex 1 Tb USB 3.0 drive. All worked good until a week or two ago. Now the drive will not be recognized when plugged into a USB 3.0 port, the error given is "Unknown USB Device (Device Failed Enumeration).

If I plug the GoFlex drive into a a USB 2.0 port, it works. I can plug USB 2.0 devices into the USB 3.0 port and they work. I just can't plug my USB 3.0 drive into a USB 3.0 port and get it to work.

I have tried uninstalling the Unknown USB Device in Device Manager. I've also uninstalled all other instances of it failing to be recognized.

My motherboard has a VIA VL805 USB controller. I've used the drivers on Gigabyte's site and I've used VIA's drivers, no difference. I have the latest BIOS for my motherboard.

The drive does not show up in Disk Management when plugged into a USB 3.0 port. This shouldn't be a surprise since the device is unknown in the Device Manager.

I thought the problem might be with the USB 3.0 cable or the GoFlex drive's USB interface. So I bought a new USB 3.0 docking station and...same problem. The new docking station also fails enumeration. Basically what it boils down to is a USB 3.0 storage device will not be recognized in a USB 3.0 port. But they work when plugged into a USB 2.0 port.

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May 13, 2014

I have got a problem with bluetooth device. I tried removing my bluetooth device but it failed to remove. It is displayed as "removing device" on the screen as shown in the picture. Now I cannot add the device again. I don't find the device when I search by clicking on "add a device" as shown in the picture. When I try to add from my mobile device it fails to add by showing a message as shown in the next picture.

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Sep 8, 2013

I have been experiencing problems trying to back up to external hard drive this week and keep getting an I/O Error with various error messages including 0x8007045D My Hard Drive is "G" and I can see it through my computer no problem and I also have my ITunes library on it and the ITunes music is working fine.

I am getting a message in Action Centre saying my Back Up did not complete successfully and then I have the option of Try to Run Again or change back up settings. If I select Try to Run again windows cannot find the disk or network location and if I change settings "G" does not appear. It seems Back Up has detected an error on my "G" which is preventing it from running the back up.

Also in Disk Management I am prompted to initialise a disc before logical disc manager can access it so I select MBR and I get I/O device error and disk 1/G is unknown/not initialised.I have tried powering the external drive off/on and also disconnecting it from the computer but no difference and at present I cannot save anything to the external hard drive. There is a previous back up already on the hard drive but this is not accessible at present.clearing this error so I can back up again without loosing what is stored on the hard drive in particular my ITunes library.

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May 11, 2013

I just reinstalled my PC, obviously with windows 8. And I can't seem to play games, i mostly play COD4 and whenever I join a game, I get an Dirextx error, or my PC just reboots..

I don't know if it has something to do with my LPC INTERFACE controller.

LPC One:

on Intel(R) ICH8/ICH8R Family LPC Interface Controller - 2810

The drivers for this device are not installed. (Code 28)

To find a driver for this device, click Update Driver.

Games one:

directx unrecoverable error

And I used to get 'AMD Driver timed out, and succesfully rebooted" something like that.

This is my setup:

OS: Windows 8
MOBO: FOXXCONN p9657aa-8ks2h
CPU: Intel Core2Quad Q6600
RAM: 2GB ddr2
GPU: Club3D Radeon HD 6970 Coolstream Edition
HDD: dont know really, 300gb

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an error message in Device Manager when installing the network attached storage drives like MyBook Live, the drives themselves seem to work fine and i have access to them (most of the time) on my home netwok, however i keep getting that little yellow triangle telling me that something is wrong, specifically:

the device manager error code is This device cannot start. (Code 10)

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I keep getting this error in device manager:

Driver Management has concluded the process to add Service HdAudAddService for Device Instance ID HDAUDIOFUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101&REV_10004&36B8CB0&0&0301 with the following status: 0.

All Audio devices that I use regularly are all working fine I just don't like seeing any kind of error

The device status on main page says: This device cannot start. (Code 10)
{Operation Failed}
The requested operation was unsuccessful.

Tried reinstalling drivers but nothing seems to work

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Apr 17, 2014

when look in the device manager i get this:

[URL]

and PCI Device above this to unknown device ( i took this photo from google)

when i try to delete it back after restart or Scan hardware change

lenovo ThinkPad Edge E540 20C6006JIV win 8.1

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Checking media (Fail)
EFI network 0 for IPv6 (20-89-84-23-c3-45) boot failed

And then a blue screen:
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Insert recovery media and hit any key
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Jan 17, 2014

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What exactly will it do?

If I enable this, will Windows then automatically install software packages/drivers from the manufacturer, like for example the Logitech Setpoint software for their keyboards and mouse and similar software for other devices? I don't want or need that. Or will it behave like in Windows 7?

On my other PC with Windows 7 I see in Windows Update that there are a couple of optional updates, including that Logitech stuff, as well as some driver for a BenQ monitor I have and also nvidia video drivers. This kind of stuff I don't want or need installed automatically as important updates in Windows Update - so I am worried if enabling this automatic driver stuff in Windows 8 is different than Windows 7? Meaning that it will get installed secretly/automatically?

However, it's fine that Windows finds them so I can manually go and check if I want to install any of it.

The key is that the updates are optional in Windows 7, but I have seen a few people complain about Windows 8 installing stuff like video drivers and mouse drivers automatically.

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Sep 15, 2014

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Is there a way to make it work on my PC? Alternatively you can suggest me some other programs like uICE to remote control multimedia applications like WMP, VLC player, Winamp etc?

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So,
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Jul 12, 2014

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Faulting module name: devmgr.dll, version: 6.3.9600.16384, time stamp: 0x5215ebc8
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[Code] ......

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