Audio :: Razer Megalodon USB Headphones - (Device Descriptor Request Failed)
Mar 2, 2014
I have 1 pair of Razer Megalodon USB headphones, on the start up of Windows 8.1 these headphones are not detected correctly. The only proof I have of this is in the device manager displays:
Universal Serial Bus Controllers -
Unknown USB Device (Device Descriptor Request Failed).
(Please see attached screenshots)
Once the device is disconnected and reconnected device manager then displays:
Universal Serial Bus Controllers - USB Composite Device
The device then shows in "Audio inputs and outputs".
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Feb 8, 2014
Last part of the message, (Device Descriptor Request Failed). I get this, in Device Manager, and I have searched for an answer on the net. Also it is a Code 43. I went through my laptop, with an HP Technician this morning, I might add at a cost of 5p/minute, for 30 odd minutes. He has said that because I had gone over to Windows 8.1 and the recovery discs I made will not load, to put back in Windows 8. I have to send the laptop back for re-installing the OS, because Windows 8.1 do not have the update for my problem. Also the R.H. USB socket has a failure ID:0GAPTK-6T7716-MFPWWK-8D1Q03. I personally think that this is all what the problem is. a duff USB. Is this a cop-out???
Does Windows 8.1 having driver WHQL problems?
I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.
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Sep 15, 2014
(Unknown USB Device - A request for the USB device descriptor failed)
Massive problem I have encountered since buying a new laptop pre-installed with Windows 8.1
I have 3 external USB storage devices - 1x Corsair "Slider" 64GB, 1x HiTachi Touro 750GB, & 1x HiTachi 4TB external drive. ALL drives are coming up with the same error message and are not being recognized by Windows 8.1
The strange thing is, I also have another 2 PCs - one with Win7 and one with WinXP and the drives work without issue.
Why ALL of these drives do not work on this new laptop pre-installed with Windows 8.1?
Even stranger still is I have other thumb drives, a cheap Transcend 32GB (which is USB3.0) and a few cheapo (USB2.0) drives of various sizes by Strontium, Lexar and so on which work perfectly.
But the one that has me o.O is an expensive 64GB thumb drive called the Mach Extreme which also works perfectly with this laptop???
So all up 2x HiTachi drives & 1x Corsair thumb drive are not working and its driving me bonkers!
If no drives worked at all, then I would be seeking the manufacturer for maybe a faulty component. Dodgy USB ports, or maybe a motherboard problem. But having a handfull of drives, of various makes, sizes and both USB3.0 - 2.0 fully working leaves me scratching the old chrome dome as to what could be the issue
The HiTachi 4TB drive is my main storage device, I'm preety much stuffed if I can't get this drive working with this laptop. The same goes with the 750GB too. I REALLY need these 2 drives functional with this laptop.
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Apr 30, 2014
I have a flash drive that I previously used in public computer lab (where many viruses linger) the other day to do my work. As I got home, the flash drive isn't working anymore, saying "USB Device not Recognized". I also noticed that it really took me a while to finally, safely remove it from the computer lab's PC. So I actually wonder if it actually removed my flash drive properly.
On Device Manager, it says "Unknown USB Device (Device Descriptor Request Failed)".On the Properties, the device status says "Windows has stopped this device because it has reported problems. (Code 43) -- A request for the USB device descriptor failed."
My flash drive is a Kingston Flash Drive DataTraveler (DT100) 16GB, and my PC is running on Windows 8.1.
Things I have tried:
- Shut down my PC, unplugged power and removed battery, waited for a while, booted my PC and try plugging in again.
- On Device Manager, uninstalled it and scanned for hardware changes, it still returns as "Unknown USB Device".
- On Device Manager, I clicked "Update Driver Software..." and it returns me a message saying "The best driver software for your device is already installed".
- Unfortunately, when I visited Kingston's website to check if there is driver for this specific flash drive, there isn't any... "There are no downloads or drivers available for this product".
- Used Windows 8's Troubleshooting tool. It only detected my problem, but was unable to fix it.
- I also tried plugging it to other devices that are running on Windows XP, Vista and 7, none does any better.
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May 15, 2014
I keep getting this error in device manager:
Driver Management has concluded the process to add Service HdAudAddService for Device Instance ID HDAUDIOFUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101&REV_10004&36B8CB0&0&0301 with the following status: 0.
All Audio devices that I use regularly are all working fine I just don't like seeing any kind of error
The device status on main page says: This device cannot start. (Code 10)
{Operation Failed}
The requested operation was unsuccessful.
Tried reinstalling drivers but nothing seems to work
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Jul 7, 2013
When my Turtlebeach x12 is plugged into my computer (runs Windows 8) and I try to launch some steam games the audio plays through the built-in speakers rather than my headset. I've played around with default devices and disabling/enabling different devices, but nothing has worked. In some games like Planetside 2, the in-game option to set the output device to the headphones works perfectly, but in most other games (e.g. Left for Dead), audio still plays out of my speakers. When I disable the speakers there is no game sound at all. This also wasn't an issue on my old laptop that runs Windows 7. Is there any way to here the game audio from my headset?
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Jun 18, 2013
I need to use StereoMix and my headphones built in mic at the same time. The problem is IF StereoMix is enabled, only the PC's internal Mic is activated. I cannot activate my headphones mic unless i disable the StereoMix device first.
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Feb 24, 2014
I have a pair of headphones, with a microphone, and a headset that I use for my PS4, both with 3.5mm jacks, that I want to use as a microphone for my laptop, as opposed to the garbage built in webcam one.
However, having tried both of them in the microphone jack on my laptop, I can't record any sound. Yes I am plugging them into the correct jack, and yes they are recognized by the computer and sound menu of the control panel as microphones.
However, they will not record ANY sound, even with the recording level turned up all the way. I have even acquired a 3.5mm to USB converter, and tried plugging them in, but I get the same results.
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Sep 15, 2014
I went to BIOS and enabled sound, but, when i turned on computer there was sound, but it was show as headphones, and speakers aren't plugged in. Actually is opposite, headphones aren't plugged in, but just like they are, and speakers are plugged in, but they don't work.
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May 20, 2013
I have the asus s400ca it has the microphone and headphone in the same jack. My headphones are fine in any other laptop but when I plug them into my new asus I hear very loud static even when playing music. It came with via hd audio and I can specify any other information if necessary.
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Sep 15, 2014
Whenever I unplug the speakers jack and plug in the headphones, the sound stops! I have to restart the application or run another one and then the sound is back. This is really silly and takes time especially when you need to restart some game.
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Dec 16, 2012
HP Pavilion dv6-6110us Entertainment Notebook PC laptop running windows 8 upgraded alright. Left the computer on overnight now the sound will not play through the computer speakers unless something is plugged into the headphone or microphone jack. But will play through external speakers... but not the headphones. Its IDT codec and for sound options i have Speakers and Headphones (IDT high definition audio codec) and Communication Headphones (IDT high definition audio codec). Im wondering if there is a driver missing yet using driver pack Solutions and Driver reviver nothing shows up missing. For my Playing options i only get options that are for plugging into the left side of the pc (mic and 2 headphone jacks) but when i plug in and leave the setting on speakers and heaphones it plays out the pc speakers and not the headphones unless i change to the other audio setting for headphone communications set. It has no options for just speakers or playing out of speakers without the headphones needing to be plugged in....
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Jan 16, 2014
I was watching a TV show in my headphones, plugged it out for about an hour, plugged it back in during which time my Dell Inspiron 15 would have gone to sleep about 4 times.. I plug it back in after an hour and the music plays through the speakers and I looked up all solutions. None of them work. Checked my audio drives, disabled the speakers and enabled them back.. It is just a week old, my laptop.
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Feb 5, 2014
...for SELECT programs? For example, I like to game with headphones on, I listen to music with headphones on and more. I don't like to unplug them every time I'm done, that's too confusing and more importantly, I FORGET ALL THE TIME. play my "Free Alarm Clock" through the speakers despite having headphones plugged in. I use it not only to wake up but also to remind me of other daily things.
I'm not looking for something to play sound through headphones and speakers simultaneously. That would defeat the purpose.
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Jul 17, 2013
I have a HCL laptop with Windows 8 Pro x86 installed. Whenever I connect my headphones I don't get any sound from it. I have gone to my "Playback Devices" and selected "Show Disabled Devices" and the headphones are not listed there. What can I do to work around this problem ? I need my headphones to play sound. Should I update my audio driver? I upgraded my laptop from Windows 7 to Windows 8 with migrating all my settings. I am using VIA HD Audio Deck as my default sound driver.
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Aug 1, 2014
I am using Windows 8.I am facing an issue with my sound all on a sudden. The volume icon on the task bar has a red cross on it. When I hover on that it says 'No speakers or headphones plugged in' (attachment-1).
When I click on the icon I get a screen like attachment-2 which says 'The peripheral does not appear to be plugged in'.
I checked in the Device Manager to see only 'Bluetooth Headset' listed under 'Sound,video and game controllers'. Also I tried to re-install audio drivers (Real Tech High Definition Audio Driver) which is provided with the laptop to no avail. I don't know whether this is just a driver/windows problem or a hardware problem.
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Aug 20, 2014
I was in a skype call and I plugged in my 3.5m iphone headphones for the first time (using an asus notebook). I got audio but my friend could not hear me. I then plugged in regular 3.5mm headphones and it seemed to be fine.
On my other laptop (HP, Win7) I never had this problem. Is there any way to remedy this? I suspect it's because the iphone headphones have a built-in mic. All I want to do is have the audio running through the headphones and the mic working normally from the laptop.
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Sep 15, 2014
I bought the plantronics .Audio 335 studio headphones, but when I plugged them in, it screwed up my sound. My compute'rs sound is now playing through both the headphones AND the laptop speakers. After unplugging it and trying again a couple times, I gave up and decided to just use my old headphones.
Except for the sound still played through both the headphones and laptop speakers.
Distraught, I restarted my computer. When that didn't work, I restored my system to a point I made yesterday. Still no luck. I've been scrounging google for a few hours now, and nothing is working. I REFUSE to refresh my system and reinstall all of my programs again.
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May 26, 2013
I recently upgraded to windows 8 pro 32 bit. For a month there were no problems.
But one sunday afternoon i was watching some movie on my laptop and suddenly the speakers stopped working.
I restarted it, but to no avail. However my headphones still work, and so do external speakers work.
I tried reinstalling audio drivers frm the mfg's website-Didn't work.
I tried System restore to a point where i knew my speakers were working-Didn't work.
I even tried refreshing windows 8-Didn't work.
After almost a week now my speakers still do not work and only my headphones work.
I recently updated Nvidia Graphics Drivers in order to play COD BO2
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Jul 7, 2014
A couple of days ago, I decided to move my tower from my desk to the floor. Everything was working beautifully up until then. I opened it up and removed some dust. After putting it back together, the monitor wouldn't register anything. I left it for a day, came back, and the monitor magically worked again. The wifi card stopped working, but importantly, the sound was working. After leaving it for a night, I came back, reseated the wifi card, and magically, the card worked again. But now, the sound won't work! It's been several days, and this is the situation:
* The sound is not muted. When I press the speaker icon in the tray, the green volume bar moves up and down, as though sound is playing
* If I troubleshoot the 'playing audio', it says that no peripherals are plugged in. I found that if I went into Realtek HD Audio Manager and disabled 'front panel jack detection' in the connection settings, the computer suddenly apparently realises that I do have speakers connected, and when I troubleshoot audio again, it doesn't find any errors. I have to do this every time I restart, but the sound still doesn't work.
* I've downloaded and reinstalled the Realtek HD Codecs twice.
* In Device Manager, it recognises the integrated sound card:
(the PCI Simple Communications Controller device is Intel Management Engine Interface)
* I've disabled and enabled the devices many times, but no dice.
* I've reinstalled the chipset drivers from the motherboard manufacturer
* I've gone into my computer and unplugged and re-plugged any wires that may have come loose.
It's the holidays, and I want to immerse myself in video games. But that's pretty much impossible with no sound .
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Jul 26, 2014
when i connect my headphones they work OK, but i can also hear trow my laptops speakers and they are not disabling themselves like they use to.
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May 2, 2013
I have a Toshiba Laptop c660 with windows 8 professional installed. I can`t make the jack for headphones to work. The jack is not broken because it works on Ubuntu.
I installed the driver for my soundboard. Didn`t worked. I unistalled it and i let windows chose the best option for me but still didn`t worked.
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Aug 16, 2014
I have an interesting problem: On my laptop (Lenovo Y510p) I can hear a buzzing/whistling/noise sound while my headphones are plugged in. The problem goes away when I mute my sound, but this buzzing can be heard while booting as well.
This led me to believe that my problem is simply a hardware issue, but I have a dual-boot setup with Ubuntu Linux on another partition where the sound works perfectly (i.e. no buzzing/whistling sound), which is interesting because it is using the exact same hardware.
I've tried: Reinstalling the audio driver and using different headphones. Neither gets rid of the problem.
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Aug 2, 2013
I upgraded to Windows 8 and now I noticed that the headphones won't work. First I followed some troubleshooting that concluded on uninstalling the audio drivers including some Intel version of the driver and then when I rebooted then the sound worked.
Now it happened again and I really don't want to be uninstalling the driver every time I want to use the headphones.
I downloaded the latest driver on Intel site and updated but no results.
I checked on sound settings and there are no headphones detected. Maybe there is some way of forcing the detection.
Name of the Intel to driver: AUD_Win8_Win7_6.0.1.6914_PV.exe
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Sep 15, 2013
I wonder if there's a way to make my own voice audible in the speakers/headphones when using a microphone?
I also have RealTek HD Audiomanager installed, since I have an ASUS board.
Could this be done in Windows?
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Jul 1, 2014
I recently got a new desktop and that is the only problem that I have. I like to go on Skype and then play music/game sounds through the speakers, but on my audio devices list, it only shows up Speakers/Headphones. I know that the Realtek HD Audio Manager would let me split them up, but when I download that, all I get is some worthless Dell Audio thing (picture at the bottom) that barely has any options. So, is there anything I can do about this? I don't know how specific to be, so if you need more information, just say so.
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May 13, 2014
I have a Seagate GoFlex 1 Tb USB 3.0 drive. All worked good until a week or two ago. Now the drive will not be recognized when plugged into a USB 3.0 port, the error given is "Unknown USB Device (Device Failed Enumeration).
If I plug the GoFlex drive into a a USB 2.0 port, it works. I can plug USB 2.0 devices into the USB 3.0 port and they work. I just can't plug my USB 3.0 drive into a USB 3.0 port and get it to work.
I have tried uninstalling the Unknown USB Device in Device Manager. I've also uninstalled all other instances of it failing to be recognized.
My motherboard has a VIA VL805 USB controller. I've used the drivers on Gigabyte's site and I've used VIA's drivers, no difference. I have the latest BIOS for my motherboard.
The drive does not show up in Disk Management when plugged into a USB 3.0 port. This shouldn't be a surprise since the device is unknown in the Device Manager.
I thought the problem might be with the USB 3.0 cable or the GoFlex drive's USB interface. So I bought a new USB 3.0 docking station and...same problem. The new docking station also fails enumeration. Basically what it boils down to is a USB 3.0 storage device will not be recognized in a USB 3.0 port. But they work when plugged into a USB 2.0 port.
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May 13, 2014
I have got a problem with bluetooth device. I tried removing my bluetooth device but it failed to remove. It is displayed as "removing device" on the screen as shown in the picture. Now I cannot add the device again. I don't find the device when I search by clicking on "add a device" as shown in the picture. When I try to add from my mobile device it fails to add by showing a message as shown in the next picture.
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Dec 18, 2012
Recently upgraded my Dell Latitude E6420 to Windows 8.
When I attempt to use my Sony TV as a second monitor via HDMI cable, I no longer get audio. Cable is fine and worked previous to upgrade.
Video comes up fine. In "Playback Devices" (with both "Show Disabled" and "Show Disconnected" devices checked), Digital Audio is greyed out and unable to be selected as a default device - simply says "Not plugged in".
I've tried updating various drivers, but to no avail.
Display adapters:
Intel(R) HD Graphics 3000NVIDIA NVS-4200M
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Jul 17, 2014
why my audio goes every time I plug in my mouse or external hard drive into one of the usb ports. The only way I can get audio back is by restarting the computer.
I'm running Windows 8 on ASUS UX32VD.
I've gone into Sound settings, Communications tab, and selected Do Nothing.
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Sep 28, 2013
Last night I restarted my computer and for some reason when I booted it back up I was not able to use my headsets sound. I went through the settings disabling audio drivers and nothing worked, I also tried to change the default audio device but that wouldn't work either. For some reason I can't change any audio settings when i press OK and open back up the windows the settings are the same.
The thing that puzzles me that everything was working fine until I restarted my computer. I am also confused why windows won't let me change my default audio device under the playback devices menu.
Details: Headset: Turtlebeach P11's
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