Hardware Drivers :: Windows 8.1 Not Installing Any Drivers - Cannot Use Device
Sep 15, 2014
I'm running a custom build PC on which I clean installed a (legal) copy of Windows 8.1
My system works fine except it can not install drivers for ANYTHING non-standard. Keyboard, mouse, memory sticks, HDDs all work fine, however when I plug in my phone/tablet/camera etc via USB, it fails to install drivers and I can't use my device.
Here's what device manager looks like with my (android) phone plugged in
And when I select Update driver software, I get this error:
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Jun 18, 2013
I am trying to troubleshoot a problem I am having with a non-typical HID device. The device in question is called a NEO2, manufactured by a company called Renaissance Learning. This device is used in schools for students to test 'smartapplets' on. These smartapplets teach things like keyboarding and math, etc. The device looks like a keyboard with 2x8 inch LCD screen on it. Typically you are able to connect this device to a computer and it will transfer the information to an application that can manage it all.
The problem that I am having with it is that when I connect this device to a computer, it should install 2 drivers back to back. This is how it had previously worked on all Windows operating systems in the past. You connect it, it installs a standard HID driver for allowing the device to be used as a secondary keyboard, then another driver to allow the device to connect to the NEO Manager software. Windows 8 will install the HID driver automatically, but not the second driver.
When I view the device in Device Manager, I can see it there with an asterisk by it, as if it knows that drivers were not installed properly. Right click the device, choose to update drivers and choose the search option. It will find the drivers locally (I know this since fiddler did not report any communication http wise) and then install them and everything is fine. So, this is my question. What has changed in Windows 8 that now does not install both drivers automatically as other versions have in the past? The drivers are signed properly, and I see no events in any section of the event viewer that would denote an issue. I also tested turning off the strict driver enforcement or whatever that was called, and it did the same thing. This happens on both the 32 and 64 bit versions of Windows 8. It works on all other versions from Windows XP to Windows 7.
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Jan 17, 2014
I am unsure whether I should enable "Automatically get device drivers, apps, and info for new devices" when installing Windows 8 Pro?
What exactly will it do?
If I enable this, will Windows then automatically install software packages/drivers from the manufacturer, like for example the Logitech Setpoint software for their keyboards and mouse and similar software for other devices? I don't want or need that. Or will it behave like in Windows 7?
On my other PC with Windows 7 I see in Windows Update that there are a couple of optional updates, including that Logitech stuff, as well as some driver for a BenQ monitor I have and also nvidia video drivers. This kind of stuff I don't want or need installed automatically as important updates in Windows Update - so I am worried if enabling this automatic driver stuff in Windows 8 is different than Windows 7? Meaning that it will get installed secretly/automatically?
However, it's fine that Windows finds them so I can manually go and check if I want to install any of it.
The key is that the updates are optional in Windows 7, but I have seen a few people complain about Windows 8 installing stuff like video drivers and mouse drivers automatically.
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Jul 22, 2014
I've installed Microsoft Windows 8.1 Version 6.3.9600 Build 9600 on my HP 430 Notebook PC with 1 GB RAM and Pentium CPU @ 2GHz 2 Cores.
Display drivers are not working properly (i.e., everything appears bigger and unclear), earlier I'd successfully updated the display drivers and made it work using Device Manager. making a backup of the drivers (may be in .inf format) from the installed drivers so that I don't have to update it every time I re-install it.
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Apr 17, 2014
when look in the device manager i get this:
[URL]
and PCI Device above this to unknown device ( i took this photo from google)
when i try to delete it back after restart or Scan hardware change
lenovo ThinkPad Edge E540 20C6006JIV win 8.1
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Jan 13, 2014
on Acer Aspire Windows 8 - All the drivers I have to instal, do not include an installation program and I have to instal the drivers manually. I don't know if I am doing it right or if there is an easier way of doing it but I have to right click the downloaded Zip file for Bluetooth, extract all files, search for the Bluetooth folder in Device Manager to instal the driver. I have got six drivers (not all Bluetooth) to instal and just want it get it right. before I upgrade to Windows 8.1 again.
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Feb 8, 2014
Last part of the message, (Device Descriptor Request Failed). I get this, in Device Manager, and I have searched for an answer on the net. Also it is a Code 43. I went through my laptop, with an HP Technician this morning, I might add at a cost of 5p/minute, for 30 odd minutes. He has said that because I had gone over to Windows 8.1 and the recovery discs I made will not load, to put back in Windows 8. I have to send the laptop back for re-installing the OS, because Windows 8.1 do not have the update for my problem. Also the R.H. USB socket has a failure ID:0GAPTK-6T7716-MFPWWK-8D1Q03. I personally think that this is all what the problem is. a duff USB. Is this a cop-out???
Does Windows 8.1 having driver WHQL problems?
I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.
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May 14, 2013
First my computer when bought came pre installed with Windows 7. As soon as Windows 8 came out I upgraded to Windows 8. My system is BIOS not UEFI. I have about 3gb ram and 500gb hdd drive 2.20 ghz processor. Windows 8 runs really smoothly. So recently 2-3 days ago I decided to dual boot Ubuntu with Windows 8. Before when I had Windows 7 I dual booted it with Windows 8. So now I thought about dual booting with Ubuntu 12.04 LTS. The Installation process was fine until I take out the installation usb with Ubuntu and whenever I try to restart it the PC would hang on the oem screen for a while which is ridiculously long.
Then when I would boot into Windows 8 and sign in I would get a notification message saying the last storage device you plugged in isn't found. I went to the device manager in Windows and it would say an unknown device has been found and even if I tried to Uninstall it would come back again. I tried searching for updates but nothing came up. I googled it and got no results. What annoys me the most is the PC hanging on the oem screen. Right now I fresh installed Windows 8 so it's the only OS running at the moment. But I want Ubuntu 12.04 LTS because of git, ssh and all the server side stuff. I have also posted the error screenshot for more info.
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Jun 27, 2014
What this below message means on connecting usb3.0 custom device ?
Host controller used in Fresco Logic USB3.0 host controller
This below message is seen on Device Manager window.
" This device cannot start. (Code 10)
{Device Timeout}
The specified I/O operation on %hs was not completed before the time-out period expired."
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Oct 25, 2013
I have a sony vaio pro laptop, originally running windows 8 but just updated to windows 8.1. However, this problem was the same when I had windows 8 so updating to 8.1 has not changed anything. I cannot add my xbox 360 wirelessly as a device to my vaio laptop. I want to be able to stream videos etc from laptop to xbox. When I go to Change PC settings>Devices>Add device the computer searches but will not find the xbox, despite it being switched on and connected to the wireless network.
The really frustrating thing is that I have another laptop running windows 8, now updated to 8.1, and it connects with the xbox with no problems whatsoever. As soon as I click 'add a device' on this laptop the xbox is found and I can connect to it/stream content with no problems.
I have tried disabling the firewall on my vaio laptop, still didn't work. I have ensured sharing etc is turned on on both the laptop and the xbox.
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Sep 10, 2012
I've been trying to install xperia play drivers in windows 8 (drivers from flashtool). but it always fails... how to install flashtool drivers in windows 8?
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Mar 1, 2014
I installed my fresh Windows 8.1 Enterprise 64 bits (build 9600), on my Acer V3-571G laptop.
When I go to device manager, and I want uninstall this driver.
--> Imaging devices
--> and Bluetooth,
When I Disable and Uninstall them, then, it's seems te drivers are gone! But when I restarts mine Laptop, the Imaging devices and bluetooth, comes back?
How I can complete remove that? In the standard Windows 8 (not 8.1) that was possible? But 8.1?
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Dec 12, 2012
I am wanting to transfer videotapes from a digital camcorder to my new laptop that runs windows 8. Any video capture devices that are compatible with windows 8.
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Feb 24, 2013
Bluetooth worked once. Now the device does not show in device manager under network adapters. What can I do? Is the adapter broken?
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May 10, 2014
You can prevent Windows from downloading the latest drivers for whichever device, BUT you can't prevent it from auto-installing drivers that it already has for whichever device. Meaning, the below trick, does nothing and Windows still installs drivers for several devices after you uninstall them and restart:
hQBU6.jpg
How can I prevent it from auto-installing drivers completely??
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May 14, 2013
Sometimes this message window appear and disappear as attached.
My motherboard is p6x58d premium and I installed every possible drivers. However this window is still coming.
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Jun 10, 2014
I recently bought a cheap USB Hub off eBay. I plugged it in and connected my devices and it always works.
However, about 75% of the time when Win 8 boots, I get about a dozen "USB connect/disconnect" sounds and a window that says "USB Device not recognized". (sometimes 3 or 4 of these windows)
I've searched for this issue but every post that I find provides a recommendation for a USB device that is not working. None of these suggestions applies because after all the boot noise, the hub and it's devices work. It just seems like Win 8 is having trouble recognizing the Hub but keeps trying and eventually succeeds.
The Hub is plugged into a USB 2 port with a scroll wheel mouse and a Dymo LabelWriter 400 connected to the hub.
Win 8.1 Pro X64
Asus CM3870
Intel Core i7-3770
16GB RAM
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Sep 9, 2013
No USB device seems to be getting detected on my machine when I plug in a flash drive or an external hdd I get the distinctive sound from my speakers that an USB device is plugged in but nothing is showing up in "My Computer". I went through the event logs and found that Windows is failing to load the USB device (check image in attachment logs.jpeg). Recently I installed iTunes, so I though it might be causing this problem but I uninstalled it even then the problem persists. I don't want to format my machine just because of this small problem. Is this a driver conflict ? How do I find out why windows is all of a sudden failing to load the USB devices ? I have uploaded a copy of the saved logs detailing this failure(logs.zip).
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Jan 5, 2013
I have installed window 8 pro 32 bit.
I have HP 630 laptop ( 2GB RAM , 320 GB HDD , intel i3 processor ) after that my blue tooth is not working ....
Few more drivers of intel are not working (not getting installed ) ( error is : The installer can not run this platform . Please select package for your operating system)
Its atheros driver . Previously it was working fine with window 7 32 bit. A friend of mine told me that window 8 does not require drivers to be installed provided by laptop vendor.
But again as i told above my blue tooth not working. Intel Management Engine Interface (MEI) is also not getting installed.
Is there an problem with system performance if all drivers are not getting installed due to error
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Sep 15, 2014
When I plug in my iPhone, iPad or iPod into my Windows 8.1 Pro PC it launches Windows File Explorer instead of iTunes. There's no option in Autoplay for iTunes.
If I launch iTunes manually the iPhone, iPad or iPod can be seen and used in iTunes.
How do I get iTunes to show as an option in Autoplay
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May 13, 2014
I have a Seagate GoFlex 1 Tb USB 3.0 drive. All worked good until a week or two ago. Now the drive will not be recognized when plugged into a USB 3.0 port, the error given is "Unknown USB Device (Device Failed Enumeration).
If I plug the GoFlex drive into a a USB 2.0 port, it works. I can plug USB 2.0 devices into the USB 3.0 port and they work. I just can't plug my USB 3.0 drive into a USB 3.0 port and get it to work.
I have tried uninstalling the Unknown USB Device in Device Manager. I've also uninstalled all other instances of it failing to be recognized.
My motherboard has a VIA VL805 USB controller. I've used the drivers on Gigabyte's site and I've used VIA's drivers, no difference. I have the latest BIOS for my motherboard.
The drive does not show up in Disk Management when plugged into a USB 3.0 port. This shouldn't be a surprise since the device is unknown in the Device Manager.
I thought the problem might be with the USB 3.0 cable or the GoFlex drive's USB interface. So I bought a new USB 3.0 docking station and...same problem. The new docking station also fails enumeration. Basically what it boils down to is a USB 3.0 storage device will not be recognized in a USB 3.0 port. But they work when plugged into a USB 2.0 port.
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Jan 28, 2014
I have a strange problem: connecting a Canon Powershot G10 digital camera via USB 2.0 to my Win 8.1 laptop presents no problem (info pops up).
But: Using the same cable connected to my desktop PC, there is no reaction whatsoever. No device manager listing, no error message. The USB ports are all working perfectly with other devices (sticks, external hard drive, wireless mouse & keyboard). Moreover, until some weeks ago, the Canon camera was recognized normally.
Short of re-installing the whole USB controller
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Sep 15, 2014
When I connect my DualShock 3 controller to my Windows 8.1 laptop it does not charge. I hear a beep, as in something was connected to the PC, then it seems to charge for a couple of seconds (lights flash on the controller) and then it stops. I am able to charge my phone and tablet so, it's just the DS3. It works fine on my Windows 7 computer, so it's not the controller.
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May 11, 2014
Bluetooth device is not working
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Sep 13, 2013
I want to change OWN Bluetooth device name. I am using windows 8 which comes with my new laptop Dell Inspiron 15z. The company has set my default bluetooth name as "User". However I want it to be changed but how.
I have tried going to Device manager, Devices and printers etc.
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Apr 5, 2013
i Am trying to build my first PC with a Asus P8Z68M motherboard I have managed to get it all going but when I start it up its says - Using PCIE Gen 2 - cant find any device. What does this mean? Also, why does the PC beep at me whilst booting up?
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Jun 15, 2014
So i purchased a Bluetooth portable speaker from a china it was very cheap and works great the website i got from is *REMOVED* and the model is the bv200 the only issue is that it has some annoying greetings and they are in chinese.
I want to know how can I access this device and delete or replace this greeting, it has a micro usb connection but when i plug it in to my computer it dosent show up in the device list.
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Sep 15, 2014
A couple days ago, somehow, I turned on 'scanning your device' and now I get a black screen every time I plug my phone into the USB port to charge it. how to disable this 'feature'. It's really annoying because the connection is a bit worn, and it keeps connecting and disconnecting...connecting and disconnecting...connecting and disconnecting...connecting and disconnecting...connecting and disconnecting...connecting and disconnecting...connecting and disconnecting...connecting and disconnecting...connecting and disconnecting...
I don't want anything to happen when I plug the phone into the USB port.
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Sep 15, 2014
I'm running Windows 8.1 on a SDD with a second HDD along side it. Inside the Device Manager I disabled my second HDD and rebooted my system.
Windows started as normal, but a few key windows programs have stopped working:
- Task Manager
- Device Manager (basically all control panel functions)
- Powershell (Command Prompt Works, but can't be opened with administrative rights)
The main problem is that I now can't enable my second HDD. Why the HDD is needed for these programs and how I can re-enable my HDD?
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Mar 27, 2014
Recently my "PS to PC Converter" USB device, as shown in image was not recognized by my laptop. It was working fine as of yesterday, where I was playing FIFA with my friend. Then today when I plug it in, it says USB device not recognized even though I can still on the analog but the controller is not detected by the game. Other games that I use to play with controllers are also not detecting the device. I kept reinstalling the driver but still the same message. Restarting computer, turning it off for a few minutes did not solve my problem too. I'm pretty sure my USB ports are fine as my mouse, keyboard and hard drives are working in all of the USB ports.
EDIT: I check the Device Manager and found a yellow exclamation mark on Other Devices named "Unknown device", I check the properties and says Code 43 on the status. I Enable/Disable it, still the same message.
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May 30, 2014
I made a bit of an error, I bought a new joystick to play MS flight Sim X and installed it etc .
I went to uninstall the old driver before installing the new one, and made the error. I really don't know why I did it but I went into view devices, right clicked on the icon for the Joystick and removed it
Is there any way to get it back, I have tried to reinstall the driver but it still does not show on the devices panel and i cannot use it ..
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