Hardware Drivers :: Windows 8 Only Installing 1 Of 2 Drivers Automatically
Jun 18, 2013
I am trying to troubleshoot a problem I am having with a non-typical HID device. The device in question is called a NEO2, manufactured by a company called Renaissance Learning. This device is used in schools for students to test 'smartapplets' on. These smartapplets teach things like keyboarding and math, etc. The device looks like a keyboard with 2x8 inch LCD screen on it. Typically you are able to connect this device to a computer and it will transfer the information to an application that can manage it all.
The problem that I am having with it is that when I connect this device to a computer, it should install 2 drivers back to back. This is how it had previously worked on all Windows operating systems in the past. You connect it, it installs a standard HID driver for allowing the device to be used as a secondary keyboard, then another driver to allow the device to connect to the NEO Manager software. Windows 8 will install the HID driver automatically, but not the second driver.
When I view the device in Device Manager, I can see it there with an asterisk by it, as if it knows that drivers were not installed properly. Right click the device, choose to update drivers and choose the search option. It will find the drivers locally (I know this since fiddler did not report any communication http wise) and then install them and everything is fine. So, this is my question. What has changed in Windows 8 that now does not install both drivers automatically as other versions have in the past? The drivers are signed properly, and I see no events in any section of the event viewer that would denote an issue. I also tested turning off the strict driver enforcement or whatever that was called, and it did the same thing. This happens on both the 32 and 64 bit versions of Windows 8. It works on all other versions from Windows XP to Windows 7.
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May 10, 2014
You can prevent Windows from downloading the latest drivers for whichever device, BUT you can't prevent it from auto-installing drivers that it already has for whichever device. Meaning, the below trick, does nothing and Windows still installs drivers for several devices after you uninstall them and restart:
hQBU6.jpg
How can I prevent it from auto-installing drivers completely??
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Jan 17, 2014
I am unsure whether I should enable "Automatically get device drivers, apps, and info for new devices" when installing Windows 8 Pro?
What exactly will it do?
If I enable this, will Windows then automatically install software packages/drivers from the manufacturer, like for example the Logitech Setpoint software for their keyboards and mouse and similar software for other devices? I don't want or need that. Or will it behave like in Windows 7?
On my other PC with Windows 7 I see in Windows Update that there are a couple of optional updates, including that Logitech stuff, as well as some driver for a BenQ monitor I have and also nvidia video drivers. This kind of stuff I don't want or need installed automatically as important updates in Windows Update - so I am worried if enabling this automatic driver stuff in Windows 8 is different than Windows 7? Meaning that it will get installed secretly/automatically?
However, it's fine that Windows finds them so I can manually go and check if I want to install any of it.
The key is that the updates are optional in Windows 7, but I have seen a few people complain about Windows 8 installing stuff like video drivers and mouse drivers automatically.
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Sep 15, 2014
I'm running a custom build PC on which I clean installed a (legal) copy of Windows 8.1
My system works fine except it can not install drivers for ANYTHING non-standard. Keyboard, mouse, memory sticks, HDDs all work fine, however when I plug in my phone/tablet/camera etc via USB, it fails to install drivers and I can't use my device.
Here's what device manager looks like with my (android) phone plugged in
And when I select Update driver software, I get this error:
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Jan 13, 2014
on Acer Aspire Windows 8 - All the drivers I have to instal, do not include an installation program and I have to instal the drivers manually. I don't know if I am doing it right or if there is an easier way of doing it but I have to right click the downloaded Zip file for Bluetooth, extract all files, search for the Bluetooth folder in Device Manager to instal the driver. I have got six drivers (not all Bluetooth) to instal and just want it get it right. before I upgrade to Windows 8.1 again.
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Sep 10, 2012
I've been trying to install xperia play drivers in windows 8 (drivers from flashtool). but it always fails... how to install flashtool drivers in windows 8?
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Jan 5, 2013
I have installed window 8 pro 32 bit.
I have HP 630 laptop ( 2GB RAM , 320 GB HDD , intel i3 processor ) after that my blue tooth is not working ....
Few more drivers of intel are not working (not getting installed ) ( error is : The installer can not run this platform . Please select package for your operating system)
Its atheros driver . Previously it was working fine with window 7 32 bit. A friend of mine told me that window 8 does not require drivers to be installed provided by laptop vendor.
But again as i told above my blue tooth not working. Intel Management Engine Interface (MEI) is also not getting installed.
Is there an problem with system performance if all drivers are not getting installed due to error
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Mar 26, 2014
Moved from windows 7 to 8.1 Now not able to install driver for the HP deskjet 6980.
followed the wizard (add printer) and used windows update, showing the printer, but refuses to install.
The msg: windows can not find suitable driver, despite the driver was on the windows update list, and the cmd screen flashes for two seconds, hence not able to see what is says.
how to install this driver?
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Jan 1, 2014
Trying to install a Canon MF5750 Printer on windows 8.1. Canon has a driver for this printer and windows 8.1 64.
My primary problem is that when I get to the point of selecting a port, I am unsure of what to do. My choices are LPT 1-4, COM 1-4, FILE, and PORTPROMPT, none of which would seem to represent a usb port. By crawling through the Device Manager listings, I should have plenty of usb 2 and 3 ports. So my question is what happened to my usb ports. An additional observation is that while the printer and fax functions are installed (though not working) the scan function is not installed.
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May 20, 2013
Since installing Windows 8 to my laptop, I can no longer display to my Samsung USB hub monitor.
When I try to duplicate or extend, the hub says 'Connecting to PC...' but then nothing happens. Something is working as my mouse and keyboard are plugged into the hub and they work. I just cant get the display. I think all my drivers are up to date.
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Jan 20, 2014
Ok after recently installing 8.1 and installing Kies 3 for my S3 Ive been checking my event viewer and seeing the below error consistantly , googled it but no real joy.
The device GT-I9300 (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times in its own process. Please contact the device manufacturer for more information about this problem.
Ive checked the drivers uninstalled and reinstalled removed kies 3 and reinstalled but still showing.
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Aug 8, 2014
I am getting a BSOD when I try intalling the drivers for my graphic card, the version to try install is a Geforce 340.52 Driver, each time it was unsuccessful install, in the middle of the install it totally crashes. So I am totally lost in what is happening . I am getting in BSOD as error: SYSTEM_THREAD_EXCEPTION_NOD_HANDLED (nvlddmkm.sys) while is installing drivers and from system restart is error: SYSTEM_SERVICE_EXCEPTION (nvlddmkm.sys).
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Oct 29, 2012
After the upgrade to Win 8 Pro from win 7 64, I tried the LifeCam Cinema ...nothing happens. I uninstalled and reinstalled and the exe file is said to be the wrong file. When i clik the tray icon nothing happens. When
The camera connects under windows but essentially useless with very dark image.
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Mar 6, 2012
When I turn my HP LaserJet CP1215 on, on a fresh install of Win 8 Preview the Printer Driver loading icon appears on the taskbar and the green shade goes across as if it's installing correctly. Looking in Control Panel/Printers and devices shows the printer installed and the properties shows the device is working correctly.
However when I try to print in any application no printer is shown, and trying to add a printer runs through the search and finds nothing.
The printer works fine in win 7.
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Aug 13, 2014
I was updating my drivers, and had wanted to update my Synaptics driver. I had removed the older version of Synaptics driver (because I was required to) and wanted to restart. My computer restarts, and I try to install the latest version of the Synaptics driver, it doesn't work. It says "install failed." I have tried multiple times.
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Aug 15, 2014
I've had my computer for about four years with an Asus motherboard, and I recently (like two days ago) had it changed to a Digilite motherboard. I'm also a regular user of VMware or VirtualBox, whichever is feeling fancy to me.
About six months ago, my Seagate hard disk started clicking regularly at about 10 seconds interval, which quickly came down to 1-2 second interval, causing the hard drive to click furiously. Due to this, my Windows 8 would get stuck and won't even give a BSOD. Same thing would happen at restart. Automatic Repair didn't work, but chkdsk would find some corrupted sectors and fix the issue. On the next restart, after running smoothly for 5 minutes, the clicking and stucking would start again. I finally narrowed down the problem to VMware and removed it and ran chkdsk again. This seemed to solve the problem.
After getting my new motherboard, I thought the results might be different, so I installed VMware and ran it for a long time. There was no clicking of HDD until the next startup. As soon as I logged in, desktop became slow and stucky, and finally I heard the horrific sound of that clicking again. (Now whenever I hear ANYthing click ANYwhere, I freeze for a second.) I knew what the problem was and applied the same solution I applied months ago.
I need to be able to run VMware or VirtualBox to go through a few Linux and python books I'm reading. My brain just cannot grasp how a software could affect the hardware this badly! I'll try a few other things to narrow down the problem while I wait for responses. At this point, where changing the HDD seems to be the only option
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Sep 30, 2013
I have a Brother HL 2270DW printer in one room of my house. Each of my two Win7 machines, all in different rooms, print to this printer wirelessly with no problems. However, my new Dell One 2020 detects the the printer as a wireless printer but reports something like 'Driver Unavailable' in Settings/Devices. How do I go about making a driver available? I have the latest Brother drivers on my HD but can't seem to figure out how to install them under Win 8. The CD that came with the printer has only very old, out of date drivers.
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Jun 3, 2013
Today I just found my 2 ram modules hidden in my drawers, since these 2 are the same as the 2 I am using along with 2 other modules, I decided to install the 4 identical ram modules(GEIL 1D DDR2 800mhz). Initially, I had 2 ramaxel 1g 667mhz and 2 GEIL 1G DDR2 800mhz. When I did this, there were several beeps, I couldn't define how many because the beeps sounded weird and not in sequence. Some pauses were longer than the other. When I hear it longer, I think it's 2 or 3 beeps. I have never seen any problems with installing identical rams as its the optimal thing to do and most users do it. Here's my computer manual [URL] .....
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May 22, 2014
when i try to install a driver for the serial port PCI i get this error message : " Windows found a driver for your device but encountered an error while trying to install, installation of this device is forbidden by system policy. contact your system administrator . " knowing that i am the administrator!!
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Nov 14, 2013
I have a Dell Inspiron 1545, the screen is broke so I use an external monitor which doesn't project BIOS or Boot up so I cannot see anything. I found a thread on here that adds the Intel Graphics Driver for Mobile 4 Series for Windows 8 which I supposed would work on 8.1.
The link I installed:
Mobile Intel Series 4 and Intel HD Graphics 1st Generation. I installed it and restarted the laptop for the GUI to start.
But as I restarted, the screen was blank. I tried cycling through projection modes as I usually do, but this time It didn't work.
I have no clue of how to remove the driver to as I cannot see anything on the external monitor as I've tried it on 2.
I've tried booting into Safe Mode but as I've said, I cannot see anything on the screen so I'm not sure where I am.
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Oct 30, 2012
My Acer V5-571G has an awesome trackpad, but acer only provides Elantech drivers, which aren't as great.
This, is great: Synaptic Gesture Suite
but it refers you to your manufacturer for drivers.
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Jan 5, 2014
My model is HP Pavilion Slimline s3760in Desktop PC
HP Pavilion Slimline s3760in Desktop PC Product Specifications -- In product specifications you can notice that my OS was shipped with Windows Vista Home Premium with Windows Media Center (32-bit) with Vista Service Pack 1
In NVidia website it has mentioned that all the oem model should download from manufacture like hp, dell website only.
IF you check driver update for this model for windows vista 32bit you will notice original driver like keyboard, nvidia, etc.
Driver - Original (5)
Original Hauppauge WinTV HVR-1200 TV Tuner Driver 2008-11-18 , Version1.31.26252.0, 5.87M
Original driver for the Hauppauge WinTV HVR-1200 TV tuner solutions.
Original HP Multimedia Keyboard Driver 2008-11-14 , Version1.0.7.1, 6.09M
Original driver for the HP multimedia keyboard solutions.
[Code] ......
So my queries is that i have recently installed windows 8.1 and i wanted these original files to be installed but dont know which one to pick from vista drivers or windows 7 drivers? but windows 7 drivers are latest when compare with vista. Or should I download nvidia drivers from nvidia website? and also same goes with realtek audio driver from realtek website?
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Jan 4, 2014
I just upgraded to Windows 8.1 from Windows 7, and I cannot get a wireless connection. I have a Linksys Wireless G Card v4.1, and I've attempted to use multiple different drivers, but none of them work. At one point I was able to get a "Network Controller" to show up, but after rebooting my computer, it went away (and I was unable to get it again). Is it possible to get an internet connection with my card and Windows 8.1? Or will I have to stick with Windows 7?
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Jan 15, 2014
How can I find express cache drivers for Windows 8.1 ? I've been searching for long time but cannot find any. I assume it's already installed with Windows or what? I just want to use my SSD(24GB) as an express cache. I have an Ideapad y410p.
Sometimes my SSD disappears like unplugged from the system or shutdown itself, why this is happening?
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Mar 30, 2014
I needed to ask as i've come from XP, when i installed 8.1 it installed drivers for my mobo so i had sound/net etc... and for my gpu aswell. Should i install the drivers from the manufacturer? Such as the realtek audio/lan/etc... and also my amd gpu?
If i were to install the Gpu driver would i just download it and install it with microsofts one there? And with the motherboard? Should i leave them there as i have sound/net etc... (haven't tried gaming yet)
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Jul 18, 2014
I was wondering if there is a way to force Windows 8.1 to use older drivers, for example, force a generic Bluetooth adapter driver to use version 6.2.9200 instead of 6.3.9600.
I am just trying to troubleshoot a problem and was curious, and wanted to try if its possible.
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Dec 2, 2013
I own a XPS L702X laptop purchased in 2011. Laptop has driver support from Dell for Win 7 and Win 8. But windows 8 drivers aren't working with windows 8.1 and i don't think Dell is in the mood to provide drivers for a laptop which is already 2+ years old.
So i had to collect drivers by myself. I have already got most of the native drivers from Intel/nVidia/Realtek websites.But not able to find the Quickset software. Currently using the one which was released for windows 8, and it gives error when i open the windows mobility center. And after installing, it doesn't remove the "Unknown Device" icon from device manager like it used to do in windows 8 .
Also need "ST Micro Screen Detection Sensor" driver. If i install the old windows 8 driver, it says incompatible with this version of windows.
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May 5, 2013
i am currently using windows 7 .i m planning on installing windows 8.I have a i3 machine with intel DH55PJ board.when i went ti intel website i didn't see any network graphics or audio drivers for windows 8. is their any way i can use windows 7 drivers in windows 8.
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Feb 2, 2014
I've tried both with soundblaster sound card and NVidia graphics card. It just don't want to install the 64 bit drivers ...
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Nov 16, 2013
I'm using Windows 8. When I'm trying to update my Qualcomm Atheros AR9287 driver, it just tells me that the newest driver is already installed, which is not true. I downloaded and unpacked the driver, but even if I navigate there, Windows 8 will not recognize that driver and just tell me that the newest is installed, effectivly blocking any driver update.
I tried to delete the old drivers manually from system32, but he still won't recognize the new one. If I deinstall the drivers via manager, the whole adapter disappears; when checking for changed hardware, he will reappear and instantly reinstall the old driver, even if it has been deleted from system32 (no idea where he gets the old file from).
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Mar 12, 2014
I'm having a problem with system file corruption on two computers with ASUS Sabertooth 990FX Rev 2 motherboards and some resulting issues after upgrading from Windows 8.0 to 8.1. ASUS still doesn't have 8.1 chipset drivers available for their AMD motherboards but they have 8.1 for their Intel boards, which is interesting. I have been told by a third level MS Support person that the corruption is caused by a hardware issue and he refuses to troubleshoot the computer until the corruption is resolved. He said that in the 8.0 to 8.1 upgrade, Microsoft made some significant changes so he thinks that 8.1 chipset drivers should be installed.
Every few days, when I run sfc /scannow, it finds corruption. If sfc can't fix it, then I run the dism /online /cleanup-image /restorehealth command and eventually it gets fixed. In the meantime, some strange things happen with Window's operation but I don't get BSODs and other major things but the computer can hang for a while.
I have contacted ASUS but I get conflicting information from them. I see that here: ASUS Windows 8.1 - Ready Motherboard : Get you Onboard, that many AMD boards have passed the WHQL test (only very recently--the Intel boards had already passed some time ago) but when you click on any link to an AMD board, there are no 8.1 drivers available, even where it says they have some. I have been told by ASUS's Customer Care Manager that AMD provides the chipset drivers. I have spoken to AMD Support and they say that they do NOT provide motherboard drivers--the motherboard manufacturer does. I then told the ASUS Customer Care Manager this--then he said:
"ASUS would have to work with AMD in the development of such drivers, and since our testing of Windows 8.1 with the current 8 drivers has worked without further issues there is no word of further development of a Windows 8.1 chipset driver set for that motherboard. It isn't deemed necessary as of now. This is also due to the fact that AMD is working with ASUS to develop other products with their FM2+ socket and APU processors such as the board in the link [URL] .....
As far as the appropriate chipset driver for the Crosshair V Formula-Z, it is already available but it the same driver that is used for 8, and the only driver that needs to be updated further after that should be the USB 3.0 driver. The webpage you described is just dated and isn't meant to be used for continued reference. Our product page just hasn't been updated to reflect the information I am providing."
I wonder how much in depth testing ASUS did with the AMD boards which supposedly work fine running Windows 8.1 on a motherboard using 8.0 chipset drivers?
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