Maintenance :: Can't Boot From CD (windows 8.1) Missing Logon Password
Dec 1, 2013
Have a Gateway Desktop. Upgraded from 8 to 8.1.
Somehow I disabled the disabled Password Logon and its back asking for a password at boot.
Owner doesn't remember original password when setup.
I have a password blanking cd that I've used on both 8 and 8.1 pc's.
The problem is I can't boot from the CD and I can't, obviously, use that wonderful new setting, "Update", "Update and Recovery" and the option to boot with USB, CD etc. since I can't access the OS.
I have the BIOS set for the CD/DVD drive for first boot however boot options only show the "UEFI: ST....." drive.So I can't boot from within or without.
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Jul 17, 2013
I right click on the .exe file in the file manager and select Pin to Start Menu. The Tile appears and works. However, the next time I log on that tile has disappeared. What's happening?
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Jun 27, 2013
I've previously set my Windows 8 machine to auto logon without entering my password.
But since then, I've changed the password for the account via hotmail, and now, whenever I turn on my machine it fails to logon with an error that my password is incorrect.
How do I change the stored password to my new password so that it will auto logon again?
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Feb 25, 2014
I cannot get the touch keyboard or picture password to come up consistently at logon screen. I had to go to services to make the touch-service work with desktop and logon (it was unchecked). Now, at fresh start-up or restart I can get the keyboard by touch but will not get it again if I log off and log back on. And under no conditions do I get the picture password option although I have a picture set up for it.
Fujitsu Lifebook T732
i5, 8Gb, 500Gb
12.5 touch/pen input
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Jul 31, 2014
I had a new Windows 8.1 Pro system installed. Was able to logon to it with no problem. The computer name was OWNER. Changed it to what my previous computer was named. Now during startup the Admin logon gives the following message:
The user name or password is incorrect. Try again.
When I click on 'OK' I'm presented with a signon screen with Admin as the user name. No password that I enter works. When I lookup the signon accounts Admin is NOT one of them.
Listed the user accounts and found the following item for Admin:
AccountType=512
Description=
Disabled=FALSE
Domain=JAMESGATEWAY-PC
FullName=JAMES FLETCHER
InstallDate=
LocalAccount=TRUE
Lockout=FALSE
Name=Admin
PasswordChangeable=TRUE
PasswordExpires=FALSE
PasswordRequired=FALSE
SID=S-1-5-21-1214041905-3759206490-3728594358-1001
SIDType=1
Status=OK
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Nov 2, 2013
I do a shutdown from the Windows Logon screen which I believe is a full power off rather than a hybrid shutdown:
(The process C:WINDOWSsystem32winlogon.exe (XXXXX) has initiated the power off of computer XXXX on behalf of user NT AUTHORITYSYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff Shut-down Type: power off)
However when I restart the computer it then goes into a black screen with a pointer and never completes reboot.
The only way to fix this is to reboot again which I am guessing is using the "Hybrid Boot" profile:
"The last shutdown's success status was false. The last boot's success status was true."
This did not occur in Windows 8.
How to diagnose the shutdown culprit?
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Sep 15, 2014
Earlier, about an hour ago, I left to go job searching, and left my computer in hibernate mode so I could bring it back up as soon as I got back. When I tapped keys on the keyboard, the computer powered up as usual, but it brought up the BSoD, stating it was missing files.
Prior to receiving this error, everything was working fine. I even set it to hibernate mode during the night, and it powered on this morning without any problems. I dunno if it's the multimedia keyboard I'm using or what that caused it.
I don't have an installation disc (since I bought it from Fry's Electronics about a year ago with 8 pre-installed), and neither do I have a recovery disc (since I didn't know how to make one.
Computer info: Windows 8 x64
Manufacturer: ASUS
how to fix the missing boot files, and how to do it without causing any data loss from either of my hard drives.
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Jul 23, 2013
I just bought a lenovo laptop, which came with preinstalled Windows 8.
When I turn it on the first thing I see is:
EFI network 0 for IPv4 (20-89-84-23-c3-45) boot failed
Checking media (Fail)
EFI network 0 for IPv6 (20-89-84-23-c3-45) boot failed
And then a blue screen:
Default Boot Device Missing or boot failed
Insert recovery media and hit any key
Then select boot manager to choose a new boot device or to boot recovery media
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Apr 24, 2013
I bought a new laptop 350gb HDD with Windows 8 64bit preinstalled (no disc came with it) however I needed win7 32bit for my job since the softwares used are only compatible with old win version. I managed to back up my Windows 8 before I partitioned my HDD into 3 drives and installed win7 ultimate 32 bit on a different partition. I remember that my Windows 8 was installed in Drive C (100GB) while I have 80+GB for Shared files on Drive E and the rest of the memory are for Drive D where I installed win 7 and I labeled each drives accordingly. At first everything was working fine on both O.S, it was giving me the dual boot option at start up but I forgot if I really have tested running both O.S. before I gave my laptop to my supervisor and asked him a favor to intall the softwares for work purposes.
My supervisor then approached me and said that there might be some incompatibility issue with the updates I have on my win7 coz some applications don't install so he asked me if its ok if he reinstalls a new win7 so I said yes since Im confident that its will work fine and I have backed up my Windows 8 anyway, in short, I left everything into his hands. Later, he then got back to me and told me every job related softwares now work except that my Windows 8 now doesnt show and yes, dual boot option is not there anymore and it boots automatically to win7 like Windows 8 is not there.
I've read some forums how to check if your O.S are still there and it could just be a boot up issue and use of Easy BCD might work. I have attached images below for your reference. Now what I'm confused of is that my Windows 8 appears to be in Drive D and win7 could be in Drive C, which I'm thinking if they were exchanged when my sup reinstalled win7 or he may have overlapped my Windows 8. Im pretty sure he knows which drive is for which O.S since I labeled them. Now Im afraid to use EasyBCD on the wrong drive and I cant approach my supervisor anymore to bother him again since he worked on my laptop for almost the whole day at work.
- if both o.s. are still intact and recognized
- why the Drive letters got mixed up and how to check which drive has which o.s coz it seems like both drives has a part of my work related applications (didn't put personal files yet on win 8 when I had both o.s installed)
- is Drive D really is my Windows 8 now?
- does Easy BCD really work
- how to use Easy BCD to get my Windows 8 to boot up to or both of them to show at start up without corrupting my work related softwares
Attachment 20900
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Jul 6, 2014
I have a new laptop with Win8 on it and because of where I take it to I would like to protect it with a password in case it gets stolen. How do I set it up so when I turn it on I need to enter a password to allow it to boot up or get into it once it's booted up?
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Nov 27, 2013
I have got the recovery page that loads up first
currently using windows 8.1 OS
File:BCD
Error Code: 0xc0000034
I dont have a recovery CD or USB, so im pretty stuck at what to do now.
Currently using an Asus U32v
i5 2.5ghx
6gb Ram
500gb hd
Geforce gt 635m 2GB
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Jan 28, 2013
I've installed windows 8 on 64GB SSD disk, it shows 59GB available on "my computer", however only 8GB available. And I thought that was a bit much eaten up considering its close to a completely fresh install, so I went in to check around, when selecting properties on all folders, including hidden ones, and waiting for it to count up I find the sum of 21GB space taken. So that's 28GB that's missing, how can that be?
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Oct 4, 2013
It's too late for me to return the computer so I want to be able to use it, unfortunately I don't know his password and there's no chance he will tell me. I can't reset the password because it's linked to his email that I don't have access to.
So doing some research online I found some programs to recover the password that I could burn onto a disc and then boot from the disc. The problem is despite changing the boot order in the BIOS to but from CD/DVD (in my case I'm using a DVD), it doesn't boot from it and eventually just goes to the password login for Windows.
I disabled Secure Boot, I didn't have anything called Legacy Boot to enable, but I did disable something called Boot Quiet Mode, and once I did that when I first start the computer instead of getting a Gateway logo I get the Windows logo. I've searched the BIOS and can't find any other type of boot option.
I figure if I could get the darn thing to boot from disc I could try one of the many programs for password recovery but I can't get that far.
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Apr 9, 2013
Firstly I created a partition of 1 GB on my 128GB OCZ Agility 3
Then I used bitlocker to encrypt it, and then for some reason when I tried to reboot the computer after doing the aforementioned, I get the message that windows cant boot, because the boot configuration is missing or conatins errors
I dont see how BitLocker and Disk Management can screw something up so much so that they either deleted or encrypted my boot config rendering me unable to boot up the computer.
What I did was shrinking the c:drive by 1000mb then formatted and partitioned those 1000 mb into a new drive. Secondly I encrypted the 1gig with Bitlocker with a short 12-character password.
I am now unable to boot up my laptop.
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May 26, 2014
I have tried to start up my PC recently and I get the message that my boot system has failed due to the fact it's missing the file "BCD".
I have contacted the microsoft company to report this issue, no support without my product code, or a disc/USB with the windows 8 system on it.
I have none of these and yet my issue still remains. My PC has worked perfectly the day before I shut it down. I'm trying very hard to restore my system but all I can find of the ways to restore it is by clicking control panel, etc...
I cannot access my laptop's desktop all I get is this error message and options to enter the setup utilities, firmware and boot options.
In all I'm asking for is, is there a way to restore my system from any of these options or is this another toss away laptop because windows 8 has failed to find this missing file?
I cannot get a replacement because I do not have the key with me that was used to install the operating system. This is all very frustrating and not to mention my job relies on this computer so it's putting everything to risk with my situation right now.
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Jan 31, 2014
My brother brought his PC to me with the above error.
The rest of it is File: BCD and error code 0xc0000034. And of course being my brother he did not make a recovery CD. There is also no windows twenty five digit serial number sticker on the case.
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Nov 23, 2013
My daughters Windows 8 laptop is now displaying "The Boot Configuration Data for your PC is missing or contain errors".
File:BootBCD
Error code: 0xc00000001
I can get access onto F2 but that's all.
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Aug 7, 2013
Last night I set Acronis Disk Director to merge two partitions on my C drive. I had an unnallocated 100mb that used to be partitioned as system reserved, but I deleted that partition as it was not needed. So I made a new partition out of that unallocated space and set it to merge with my primary partition on my c drive. It restarted my computer and 40% through, showed an error and restarted quickly. Now I get the following message when attempting to boot my computer:
File: BootBCD
Status: 0xc0000225
Info: The Boot Configuration Data for your PC is missing or contains errors.
The second partition, that I attempted to merge, now has 1mb of space on it. Whenever I try to run chkdsk on the primary partition, it says that the disk structure is corrupt and unreadable. I need my c drive recovered.
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Jun 22, 2013
I have looked around a bit and all solutions to this problem require me to get into the startup screen when booting from the installation disk upon startup. The problem is I cannot get to that screen!!
I am a uni student and can download windows 8 OS for free at msdnaa, I have done that and made an image file on a dvd and usb stick. I then put both of those into my dell N5010 (which is running win 7 now) and try to access them upon startup, (I go into the boot menu and try booting from booth DVD and USB) and both times I just get the error "boot manager is missing press ctr, alt, del to restart) so I cannot even get into the installation screen to do the repair that is says I need to do on all the other solutions I have seen.
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Mar 12, 2014
I've got a windows 8 laptop which gives me this error message when i try to switch it on:
"Your PC needs to be repaired The boot configuration data file is missing some required information.
File:BCD Error Code : 0xc000000d ............................" I'm sure you are all familiar with the rest of this dreaded error code.
I've tried all the repair options, recovery disks to a windows 8 bootable flash disk, the command prompt fix boot commands as well but still I get the same error message whenever i try to boot windows.
Now I'd like to know, can't i just copy the boot folders from another similar windows 8 pc and paste them into my harddrive to fix this?
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Mar 16, 2012
How to remove login password from windows 8 logon and login automatically without entering it
Netplwiz in Metro search will get you to the User Account screen that lets you uncheck a box that requires a password to be typed on boot. You need to type in your password in the two following boxes for this to work.
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Jun 2, 2013
I activated Bitlocker for my Operating system drive on a Windows 8 machine. But when starting the process I only can back up the recovery key. I have no dialog to choose how to unlock the drive. Thus even though Bitlocker is running, the PC can be turned and windows can be accessed by common user authentication. No password prompt appears at an early instant of the boot-process.
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Mar 17, 2014
Usually, Windows 8.1 advanced startup options -> troubleshoot menu should be .....
But my troubleshoot->advanced options only have UEFI Firmware and Startup Settings ....
I have to use command prompt ....
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Jul 21, 2014
Alright, so after restarting my Toshiba Satellite L50A16H Laptop (Windows 8.1) it gave me a blue recovery screen,
it stated:
The Boot Configuration Data file is missing some required information.
File: BCD
Error Code: 0xc0000034
Unfortunatly I haven't made a backup or recovery file to boot my computer from so I'm stuck with the issue of finding a windows 8 iso file that matches my system, i tried getting the windows 8 iso from microsofts website but it asks for a product key before it lets you download the file, the problem is that my product key is built into the laptop and Toshiba has not provided me with the key on a sticker on the bottom or through any other method. apparently its built into the BIOS. i have a 16gb USB stick that i can boot from. using a key finder is obviously not an option because i cant start up the laptop. I was also wondering if i manage to find a windows 8 iso file to boot from, will my toshiba laptop automatically fill in the product key for windows 8 as i dont have it.
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Aug 31, 2013
The computer is an ACER Aspire 3. 4Gb RAM. 500Gb memory.
I've been using the computer for a month and a half more or less and everything went OK only few small problems but 2 days ago. It did not Boot.When starting the PC the following appeared:
Recovery
Your PC needs to be repaired
The boot configuration data file is missing some required information.
File:BCD
Error code: 0x000000d
You'll need to use the recovery tools on your.....
The first thing I did was creating a bootable USB with Windows 8 software, it did not work. SO i used Rufus, it worked and launched the Windows 8 installation and recovery but when I tried to recover, refresh, anything it told me the disk was locked... or anything the only thing I'm able to access is Command Prompt.
I've been trying some commands that I've seen online but no luck so far. Some commands tell me "OK, successfully something" But when reboot and I change to default the boot order and UEFI then the same error appears.
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Dec 27, 2013
I have windows 8.1 and Lenovo y510. After upgrading from 8.0 to 8.1 a have several problems with my PC. Right now suddenly I cant start my PC.
I have BSOD
Recovery
Your PC needs to be repaired.
The boot configuration data file is missing some required information.
FileBSD
Error Code:0x0000034
Need to use recovery tools on your instalation media. If you dont have any contact your system administrator or PC manufacturer.
ESC for UEFI firmware setting.
I try different setting in setting utility (after pressing ESC) and nothing changed.
I dont have any USB or Disc with windows. (but i do have legal copy - it was already installed in my PC) so i cant restore pc from installation media.
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Feb 27, 2013
I am having a problem with a new Dell Inspiron 15 3520 that came with Windows 8 installed and that I had been using for only a month when it went bad.
The problems started when I turned it off about ten days ago, and went I turned it back on a couple days later, and it was stuck in the apparently famous Windows 8 "Automatic repair couldn't repair your pc"/BSOD loop. I was not able to boot into safe mode. System restores made no difference. Somewhere along the line I found something that said that I had an "inaccessible_boot_device error".
From the repair menu maze, I was able to get to a command prompt. I used this to copy almost all of my files off of computer.
Chkdsk showed no bad sectors, no bad partition records, or other irregularities. sfc returned "Windows Resource Protection did not find any integrity violations". Some test (I do not remember which) showed that the boot record and BCD were fine. The Dell hardware diagnostic test showed everything working fine.
I am thinking that it is possible that the source of this was a virus or mechanical problem (I saw no evidence for either). If I had to guess, however, I would imagine that the computer stopped working after an automatic update pushed a corrupted/incompatible driver. I have seen discussions online about people having problems with NVIDIA video and/or SATA AHCI Controller drivers, and Windows 8 getting corrupted and stuck in the BSOD loop from that. At some point I saw a Windows Update Log (I am not sure where), that showed that, as Windows shut down the last time it was functional, automatic updates installed a new AHCI driver.
I tried downloading some new drivers for the 3520 from the Dell web site and installing them on the dead computer through a thumb drive and the command prompt. The downloads are all executables, however, and when I tried to run them, I get the message, "the subsystem needed to support the image type is not present". I believe that this message means that the driver executables are 32bit apps and won't run from a 64 bit command prompt. I also tried to use the "Drivers and Utilities" disk that came with my PC to do some driver rollbacks, but, I can't understand the file names or folder structure on the disk, and, when I try some to run some of the exe files ("setup.exe", for example) to get a gui interface, I get the "the subsystem needed to support the image type is not present" message.
After working on the problem for a while, I borrowed a friend's Windows 8 installation disk set. The computer will boot to the repair options off of the 64bit disk, but not the 32bit one. I did attempt a System Refresh off of the 64bit disk, and got back the message, "The drive where Windows in installed is locked. Unlock the drive and try again."
Around the time that I was messing with the BIOS settings to get the computer to boot off of the Windows 8 disk, I started getting a message "Your PC needs to be repaired - Boot Configuration Data file is missing some required information -- File:BCD -- error code 0xc0000034" at the start of my boot ups. I am not sure if I deleted a file somewhere during my repair efforts, or if I am getting this message because the computer is confused in efforts trying to boot off of the DVD. I get this message even with the DVD removed and the BIOS set to boot off of the Windows Boot Manager, however, so I am guessing that a file is now missing. And the message stops me from getting into the repair menus/command prompt any other way except through the installation disk.
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Sep 29, 2013
I have a Dell 755 dual core, I loaded win 7 had a problem was with my CD rom, on boot up it was there, in devices it was there name and model, but as soon as I put CD in and opened the CD it would disappear off the machine sometime it would read what was on the disc and then disappear, I asked many question nobody gave me an answer. I installed it on a Dell 270 it works great.
Now on Win 8, the problem I have is if I have my mobile modem in the usb when I boot up my CD rom doesn't appear, if I take the modem out and boot up my CD rom is there with the drive letter G, when I put the modem in the CD remains and works correctly.
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Sep 15, 2014
Seemingly out of nowhere this has occurred, date installed has disappeared and by that I mean the dates of installation have all vanished.
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Dec 2, 2012
I have switched on file history to an external drive and it seemed to be working however changes doesnt seem to be saved. As an example, if I click on restore personal files I get yesterdays date i.e. 1st December, but when I click on the Desktop icon it takes me back to the 17th November. My desktop has changed since the 17th November I have added some files to the desktop but they are not showing up in file history.
There is plenty of space on the backup drive and it is set to back-up every hour. Also it states on the main file history screen that files were last copied 17/11/2012 17:33 and this doesnt change even if I click run now?
Another example, I scanned some documents in a couple of days ago but they are not in the My Scans folder in the file history. If I click on restore I get yesterdays date 1st December (today is the 2nd December) and then if I click on the Documents Icon it takes me back to the 28th November and the My Scans folder doesnt have the latest documents in it?
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Nov 30, 2013
While I was messing around with my laptop, I decided to add on a fourth operating system, Arch Linux. I suppose I was pushing my luck a bit . Anyways, during the installation, I accidentally deleted the EFI system partition from my laptop, which contained the Windows Boot Manager and necessary files to boot. Great. I only made things worse by trying to troubleshoot, and broke grub as well.
I have a Windows 8 repair disk I made using the Windows 8 built in utility, but it does not boot: the computer turns on, and just hangs at the Toshiba splash screen.
I also can obviously not access the Toshiba recovery partitions, as they are booted into just like Windows itself.
I found a bootx64.efi file on one of my system's recovery partitions (Toshiba seems to have some really complex system going on) and placed it in EFIootootx64.efi. According to this site, FGA: The EFI boot process., I need to place the bkpbootmgfw.efi (on my system, that was what it was called, but I suspect boot-repair (ubuntu tool) messed something up when I was first setting up grub and the ESP and the bkp stands for backup) back onto the EFI System Partition.
Where to look for in the various Windows Imaging Format .wim and .swm files I have laying around my recovery partition(s) in order to extract the necessary EFI files. Any Windows Repair iso that works.
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