Setup Installation :: Windows 8 Password Recovery - Can't Boot From DVD
Oct 4, 2013
It's too late for me to return the computer so I want to be able to use it, unfortunately I don't know his password and there's no chance he will tell me. I can't reset the password because it's linked to his email that I don't have access to.
So doing some research online I found some programs to recover the password that I could burn onto a disc and then boot from the disc. The problem is despite changing the boot order in the BIOS to but from CD/DVD (in my case I'm using a DVD), it doesn't boot from it and eventually just goes to the password login for Windows.
I disabled Secure Boot, I didn't have anything called Legacy Boot to enable, but I did disable something called Boot Quiet Mode, and once I did that when I first start the computer instead of getting a Gateway logo I get the Windows logo. I've searched the BIOS and can't find any other type of boot option.
I figure if I could get the darn thing to boot from disc I could try one of the many programs for password recovery but I can't get that far.
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Mar 24, 2014
I have a Lenovo G580 laptop 2gb RAM, i5, and 500gb HDD. It had windows 8 RTM 32 bit installed on its C drive. It had come with DOS preinstalled so I had to do a fresh install of windows 8 via bootable usb. It worked well for few months but now it refuses to boot and goes into "automatic recovery mode" and then it says that your pc needs to be repaired with a recovery disc.
I did not made any recovery disc when it was working so I tried to do a fresh install of win 8 and then win 7 via bootable usb, but both have failed. The screen freezes after blue logo of windows appears and then it restarts saying it has encountered an error and needs to be restarted.
I have tried booting it in safe mode along with all other options on start-up menu but it doesn't work.
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Dec 17, 2013
I lost my restore link to the recovery partition after i installed another version of windows.
This is a ASUS x550L with a pre-installed Windows 8 inside. What i need to do is set my recovery partition as active, boot from there, use that to reformat/re-install windows on drive C. I just dont know how to do it.
Booting Asus recovery partition.
Set boot partition as Active partition.
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Jan 14, 2014
These are the steps I've taken-- OS Win 8, pre-installed by Acer.
1) Make recovery USB using the Acer recovery wizard, with the laptop in stock configuration.
2) Install msata as secondary drive
3) Go to Computer management and initialize the msata and format with GPT style. Format the drive, assign a drive letter. (I only see 1 partition). I did this as NTFS/default allocation size. Is this where I went wrong?
4) Remove the factory HDD (listed as HDD0 in BIOS)
5) Boot to BIOS
5a) in BIOS, disable secure boot.
5b) Go to legacy mode
5c) Set msata (HDD1 in BIOS) as #1 in boot order
6) boot to USB recovery drive, follow steps to restore from USB (clean install, make partitions as it wants)
7) remove USB, reboot.
Error message-- no bootable device. I can basically load the USB again or the BIOS.
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Aug 31, 2013
I had a computer with windows 7 home premium x64. A while ago I decided that I wanted to up grade to windows 8 and so I partitioned my os drive and installed (OEM) windows 8 Pro on the new partition. During the set up I was able to set up a duel boot system with windows 8 and windows 7. When I look at the drive structure I noticed that there isn't a system recovery partition for windows 7 or windows 8.
I would like to generate a system recovery partition for windows 8 and remove windows 7 but I am not sure how to go about doing this.
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Jun 20, 2014
If you have a recovery drive - that includes the recovery partition - made on one computer, but have a toshiba laptop with a bad drive (but the recovery partition is ok), can you replace/copy the partition on the recovery drive with the recovery partition from the bad laptop HD?
My friend's laptop would not boot, and would not factory recover, reset, or refresh. I tried to clone the hard drive before I started messing with the disc. It would not clone, but I was able to copy the recovery partition to a USB drive.
He never make recovery discs, so could not re-install, but I can borrow the recovery drive that my aunt made for her laptop.
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Jan 28, 2013
Is it possible not to have the partition "recovery"?
Because if you look at the two tutorials:
- UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with - Windows 7 Forums
- UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
In the tutorial to install Windows 7 in UEFI, there is not that damn partition recovery, while in the tutorial for Windows 8, we can see it.
When I install Windows 7 (MBR mode), I avoid this partition "recovery" by creating a partition with a name before installation. I install the OS on it and everything is fine, no partition "recovery" But here, since one must delete all partitions, If I create a GPT disk with a partitioning tool before installing, is that it might be appropriate?
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Jan 12, 2013
When i try to install 2. OS on my PC , I deleted to win 8 and recovery partitions. How can i install new win 8 ?
I couldn't install because serial problem happen. Although i have a serial i can't enter. Win 8 use embedded serial and so I can't enter another serial. What can I do ?
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Oct 18, 2013
I run 3 HDS. 1 SSD, and 2 normal drives.
I just clean formatted my SSD and installed Windows 8 on it, which I always put on that drive.
However I am seeing a bunch of partitions, 4 recovery partitions. Are these normal? If not, how would I get rid of them?
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Nov 10, 2013
After upgrading from 8.0 Pro to 8.1 Pro, the "Windows 7 Recovery" desktop app had disappeared. How can I recreate the "Windows 7 Recovery" in 8.1 Pro?
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Feb 6, 2014
I am using an HP Laptop and have just upgraded from Windows 8 to Windows 8.1. When I turn the computer on it has a welcome with my name then asks me for my password. This does this every time I turn it on.
How can I put my password in so that every time I turn the computer on, I will not have to put the password in.
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Aug 6, 2014
I have some problems with my laptop ASUS K55VD. I had windows 8, but with the store of windows I have updated to windows 8.1.
I have tried to use the recovery partition, but every time I try appears a message. Failed to reset your computer. A partition of unity necessary is missing.
For that reason I have looking for some information, and with CMD commands like "diskpart". I have noticed that I have 8 volumen.
And in Computer Management appears this.
Then googling recommend to use EaseUS Partition, and some many things change. In the beginning, I had the same 3 partions in red and I don't know what happened.
But in diskpart change too, and I only have 4 volume, and it have dissapeared the recovery partition, and I don't know why?
Before to use EaseUS partition I have created a USB booteable with 9.79gb, and I had this:
But, in this days I have tried to create the USB booteable again, but I can't. And everytime I have tried to run the usb, appears to select the language, the keyboard, and then appears the same windows with troubleshoting and turn off (it returns at the previous windows in blue)
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Aug 22, 2014
All of a sudden I can't reliably play any video media on my Win 8 64bit computer -- was working fine yesterday and AFAIK nothing (other than perhaps Windows automatic updates) changed. My first thought was to try and restore but even though I'm sure I created a restore point it tells me there isn't one. Sigh.
Okay, so then I try to perform a reset (but keeping all my files) and it tells me some files are missing and to insert my recovery media. All well and good, I actually have that (and know where it is) but when I insert the disk it tells me it is NOT a recovery disk.
It is, of course, precisely that -- a Windows 8 Recovery Media for Windows 8 Products 64 bit. I am running an official copy of Win 8 (well, 8.1, but I have no media for that since it was a free update). Yes, it's OEM (Dell) but that shouldn't make a difference. And, more importantly, what I am to do now?
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Mar 25, 2014
it goes thru all 3 disks and then says failed...I have reset EUFI and CSM & formatted drive...it is maddening....I have 3 HP 2000 doing the SAME THING!!! what is going on with simple wipe and reinstall FROM THEIR recovery media...the other 2 are Toshiba using USB...
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Jul 16, 2014
My Acer Aspire A7600U-UR24 came with windows 8. I made a recovery drive by choosing "create recovery drive" in windows 8. After making the drive i installed windows 8.1 from DVD. Some time later I tried to restore it back to factory with my recovery usb. Every time I try I get "windows cannot find a system image on this computer" even though my flash drive is plugged in. I tried booting from the drive, doesn't seem to work. Not sure if my windows 8.1 version not being activated has anything to do with it (I installed 8.1 on 2 computers from the same dvd didn't realize i couldn't do that) . but I think I should still be able to boot from the drive.
I was thinking if the problem is my flash drive, can I somehow transfer the system image from one flash drive to another?
Here's the screens: at this point there should be an option for windows 8 but there's not.
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Mar 24, 2014
After creating a UEFI bootable USB thumb drive with Rufus (using Windows 8.1 Enterprise ISO x64), for a Dell Optiplex 3010 (configured as UEFI only, no CSM, latest firmware version, Windows 8 installed), I didn't see a USB boot option, so I tried to add one manually. Unfortunately I erased the existing boot option (boot manager) by mistake. Although there were two boot options for PXE booting, the machine will not start anymore, even when there is an active WDS server on the network.
I also see Led's 2 and 3 lighting up, meaning according to the manual 'hardware ok but bios possibly damaged/corrupt'.
I understand I cannot start the machine from a bios boot disk because of GPT partitioning, and the UEFI USB boot disk I made might be corrupt (as it didn't show up as a boot option), however I don't understand why it won't boot from the PXE network card, as these boot options are still there.
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Oct 27, 2013
I purchased a Lenovo laptop with Windows 8 Pro preinstalled. It came with 500 GB HDD. I changed the DVD Rom with SSD/HDD tray to use for additional drive. I put an SSD in there and installed Windows 8 on it using a USB Recovery Drive, which I don't have anymore. So my current setup looks like this:
After upgrading to Windows 8.1, the license of some software I'm using got messed up and I couldn't manage fixing it, so the only option I've got left is to reinstall/reset Windows. But since the Recovery partition is on another drive, when I go about creating a Recovery Drive, the option "Copy the recovery partition from the PC to the recovery drive" is greyed out. I've got stuff on my HDD, which I can't currently backup so I don't wan't to format that drive. I'm perfectly fine with formatting the SSD, that's what I want.
How can I reinstall/reset my Windows? The only option I see is to install Windows on the Hard Drive (by doing a backup and formatting it first), and then create a usb recovery drive and reinstall again on the SSD, but that's a lot of hassle and I'd need to find an external hard drive for the backup.
I intentionally left the Hard Drive in the original bay (as Disk 0) because of the better protection against falling compared to the added bay in place of the DVD drive.
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Dec 2, 2013
I built up a new PC featuring a brand new SSD (i.e fully unallocated). Then, I made a clean install of Windows 8.1 pro (64bits) using an ISO DVD. Using Windows disk management tool after the install, I can see that only two partitions have been created: one System partition in NTFS (350MB) and the remaining of the SSD is the C: partition while I was expecting a third one : a recovery partition. Of course, I do not remember a prompt during the install to ask whether I want a recovery parttion or not.
Is it normal ? Is a recovery partition useful knowing I have the install DVD ? If the recovery partition has some advantages, is there a way to create it after the install is completed ?
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Jul 13, 2013
I will need to do a complete system recovery. My computer originally came with windows 7 and then downloaded and installed windows 8. I have my product key. When I downloaded windows 8 it gave me the option of burning a copy of windows 8 to a dvd, however I did not do that. Whenever I do a system recovery will I be able to get windows 8 back without having to pay for another download?
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Jan 27, 2014
I recently decided to buy an ultrabook and I got me this one: LG Z360-7416, with a ssd and windows 8 (x64). As usual, it came with a lot of garbage installed which was using almost half of the ssd storage (128GB), so I decided to do a clean install. I got me a msdnaa copy of the windows 8.1 pro (x64). So, i used a pendrive to boot up on UEFI mode and selected custom install and when i get to the select partition, it shows everything fine, i select a partition and when a click on install, it returns an error saying it cannot install on my partition (i dont remember exactly what it says), and when i click on refresh, all my partitions vanishes, even going into the prompt and using diskpart doesnt show my partitions anymore. I tried to load some drivers, but it didnt work.
I was only able to install windows 7(x64), where nothing of these things happens, it installs realy easy. I tried to install windows 8 from windows 7, like an upgrade, but after it restarts, it gets stuck also. My disk is formatted on GPT, as im using EUFI on my windows 7 installation.
Tried almost a hundred times using all solutions i found online, but always the same result. And to get even more weird, some rare times it gets to the installation part, where it says the progress, but stays on 0% of unpacking files...
Its seens to be missing some especific driver to windows 8 be able to work with my ssd, but i cant get it right, but if it came installed with windows 8, it must be a way to make then work together.
Unfortunately i deleted the recovery partitions, so im stuck on windows 7.
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Jan 15, 2013
just upgraded to 8 from XP. I have a recovery drive for XP. Can I reformat this recovery drive so I can use it to install & recover Windows 8 instead if I have a problem in the future?
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Aug 5, 2014
Brand new laptop. HP. 17e UEFI +GPT etc. Upgraded to 8.1 from 8, first thing. Then clicked on the MS, create recovery. (in blind hope of a clean 8.1 restore). Inserted (32gb stick) (later found out is illegal windows 8 version, that is not removable.) SD-extreme, 32gb. list on toms HW, as winner of all, (and is useless for this app).
So I pull out my very old SD cruiser glide, 32gb (old , slow and not win 8 cert (a good thing). Yes all 32gb extremes are mapped as HDD not removable media and is doomed. (known on all forums) but same error.
The cruiser shows up i device manager under removable media....btw i want to find out why the missing files error. I have a HDD and SSD, with latter mirrored. both the orig, HDD fails and SSD fails. same way. I parked the HDD , and run only SSD. but both fail... (my guess is , upgrades 8.0 to windows 8.1 is cause).
now the screen,
attached
How can i find the log of these errors, it's not in event viewer.. oddly. sfc/ scannow works. as does chkdsk, and restore (create) works,. and system is Fast a lightning. All HP apps works, cept there version of create disk for same reasons.
My HP create recovery now works on the GLIDE. (old very old 32gb stick i had laying about). So now I am thinking HP? blocks the MS create so you will use theirs? But I'd lilke to know this, what files are missing....
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Feb 2, 2014
I've had Win 7 Pro on my laptop for over a year. I installed a 2nd hard drive to it recently and today I installed Windows 8 Pro on the 2nd hard drive. It's been a roller coaster of good & bad luck.
The first install went fine, until I tried to install the Windows 8.1 upgrade from the Windows store, then things went bad and I had to go into Windows 7 and eventually delete the Windows 8 volume and change it from MBR to GPT because of UEFI (no secure boot enabled). What a stretch of error messages telling me I can't install Windows 8 on the blank hard drive because it was or wasn't MBR or GPT, or the automagically made partitions weren't in the right order.
After spending over 7 hours twice in a row installing Windows 8, I finally find out that there's no boot option for Windows 7 anymore.
The only clue I have is to use a Windows 7 repair disk and use diskpart.exe and make the Win 7 drive "active" but that's a little foreign to me at this point.
I'm looking in Computer Management / Disk Management from within Windows 8.
Disk 0: SYSTEM D: 438 MB NTFS (lengthened from 199 MB with EaseUS because Acronis 2014 thought it too small while crashing), Healthy (Active, Primary Partition); Win 7 E: 930.98 GB NTFS Healthy (Primary Partition); HP_TOOLS F: 102 MB FAT 32 Healthy (Primary Partition)
Disk 1: 300 MB Healthy (Recovery Partition) {no letter}; 100 MB Healthy (EFI System Partition) {no letter}; C: 931.00 GB NTFS Healthy (Boot, Page File, Crash Dump, Primary Partition)
And several other external disks which don't deserve mention today.
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Feb 21, 2014
I was playing around with my OS dual booting them from Windows 8, W7 and XP but I accidentally erased my recovery partition. The bios i have is different from anything I've seen before. To boot from a cd/dvd i had to enable launch csm and secure boot control. Its the asus Q500a laptop. I just wanna know if i can download the recovery partition from somewhere and put it in my hdd.
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Jan 14, 2013
Windows 8 creates its own hidden recovery partition during the install. In my case, it's 450MB.
I know not to touch this partition, and I'd like to know what's in that partition and how it's used.
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Nov 28, 2013
I recently did an update of my machine from Windows 8 to Windows 8.1. The update process did not show any errors or warnings and by the time it finished I was under the impression that everything went smooth.
After the update I was testing the environment and discovered that one of my desktop applications stopped working, I went to the developer's website and indeed I found there is a known issue with their software on 8.1 and to solve it, I had to completely uninstall the software and then install it once more. So I went to Programs and Features in order to do so and to my surprise the Uninstall button was missing from the interface. Right-clicking an item and selecting uninstall from the menu gives a warning message suggesting that the application might have already been uninstalled and asks if I wanted to remove the application from the Programs list. However, clicking OK or Cancel just closes the message box and nothing happens.
So I went and tried to Refresh My PC; Once I clicked Refresh My PC the verification process started and indeed it told my that some system files are missing and that it should take care of it provided I insert my Windows disc. Now since its an OTA update from Win 8 to 8.1 I thought that MS knows that some people will not have a physical copy of 8.1 and so I inserted my Windows 8 Pro System Builder disc hoping it would work, but sadly as you might have guessed, it did not. It told me that I needed the 8.1 recovery disc.
Now I have been looking everywhere for a recovery image to download and use to fix my problem, everywhere I go it suggests that I make my own copy. But how am I supposed to do that if my Windows is faulty and has missing files. I really don't wanna go back to Windows 8 and re-upgrade to 8.1. I have a monitored internet bandwidth and I cannot go and download the 3 GB 8.1 update once more.
How can I repair my 8.1 machine?
I came across this article describing how to get an ISO image for 8.1 with a Windows 8 product Key. However, entering my Windows 8 Pro System Builder (OEM) key in the box fails and tells me that the key I entered is not for this product.
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Jul 1, 2014
My Asus laptop does not give me an option to make recovery CD's it only shows USB as the only option. The laptop has no built in CD-DVD but I have external drive..... Can I make recovery CD's.... I did make a recovery USB but would like CD'S also,
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Jun 29, 2014
I recently picked up an Asus laptop, a SDD to replace the the laptop's HDD, and a HDD caddy to hold the HDD in place of the CD/DVD drive. After a fresh Win 8.1 install on the SDD, I made system images of both the SDD and the HDD with the Win 8 OEM install (both stored on external drive). I also created a USB recovery drive and then formatted the HDD.
Fast forward a few weeks... It's last Friday. I'm about to leave for a business trip. I boot up my laptop and a screen comes up telling me to "reboot and select proper boot device". I pull the SDD out, hook it up to my desktop, and see that the drive shows up, but it's blank. A little googling turned up a few reviews from other people with the same issue. On rare occasion, it will wipe itself. Using the USB recovery drive and the Win 8.1 system image, I got things up and running again.
Now for my question, instead of constantly carrying around the 2 USB drives holding the recovery and system image, can I create a recovery partition on my HDD that I can boot too if my SDD wipes again? (Could I copy or clone my Recovery USB to a partition on my HDD?) Then I could just keep the SSD system image on the HDD in case I need to restore it, right?
Disk 0: SDD disk that wiped itself
Disk 1: HDD that I'd like to have a recovery partition and system image on
I also have: Win 8 OEM system imageWin 8.1 system imageRecovery USB drive (8.1)Win 8.1 USB Install drive
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Jan 6, 2013
I bought a new PC the other day, and it has Windows 8. It advised me to make recovery disks, so I started the Setup Wizard. However, when it tried to actually burn the first disk there was an error, and it didn't complete.
Now, when I try to do the recovery disks again, right after it has prepared the files, the following error comes up: "Unhandled Exception: cannot create a file when that file already exists.".
So i'm a bit stuck. Is there a way to get my recovery disks done?
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Jun 15, 2014
One of the first things I did when I had my new PC last year was to make a set of recovery discs. Now having used the free upgrade to Windows 8.1 I would like to make a set of backup discs for this version, however, my pc say that a set has already been made and I can only make the one set.
If things stay like this, when I want to do a recovery using either the hdd partition or the discs I made, it installs Windows 8 and then I have to install what seems like a million updates before I then have to go back to the store and do the upgrade to 8.1.
Is there a way I can make a recovery dvd's for the 8.1 version ?
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Nov 15, 2013
OK, my company has a licensing agreement with MS with Software Assurance, so i downloaded the US English Win 8.1 Pro ISO.
Details on the ISO below:
MD5 (SW_DVD5_Win_Pro_8.1_64BIT_English_MLF_X18-96634.ISO) = ae933ae02925d6ece7f325ca93dcb118
First I tried installing on a late 2013 27" iMac running Mavericks. I ran the Boot Camp Assistant and tried installing multiple times, both options: 1) with a DVD (which was verified when burned) and USB drive for the Apple drivers, & 2) with a USB drive only, that Apple extracts the ISO to and loads its drivers on. Each time I got the following message:
RECOVERY
Your PC needs to be repaired
The operating system couldn't be loaded because a critical system driver is missing or contains errors.
File:windowsSystem32DriversNtfs.sys
You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer.
Press Enter to try again
Press F8 for Startup Settings
If I simply power off the iMac and boot it back up, it goes straight into OS X. If I run Boot Camp Assistant again, it prompts me to remove Windows & resizes the disk back to all OS X.
So I decided to try on an old DELL that uses a BIOS and is already running Windows 8.1 Pro. It fails if I try to run setup.exe from within Windows, & if I boot with the DVD I get the exact same message I get on the iMac.
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