Debugging :: Windows 8 Boot Config Data File Missing?
Nov 27, 2013
I have got the recovery page that loads up first
currently using windows 8.1 OS
File:BCD
Error Code: 0xc0000034
I dont have a recovery CD or USB, so im pretty stuck at what to do now.
Currently using an Asus U32v
i5 2.5ghx
6gb Ram
500gb hd
Geforce gt 635m 2GB
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Dec 27, 2013
I have windows 8.1 and Lenovo y510. After upgrading from 8.0 to 8.1 a have several problems with my PC. Right now suddenly I cant start my PC.
I have BSOD
Recovery
Your PC needs to be repaired.
The boot configuration data file is missing some required information.
FileBSD
Error Code:0x0000034
Need to use recovery tools on your instalation media. If you dont have any contact your system administrator or PC manufacturer.
ESC for UEFI firmware setting.
I try different setting in setting utility (after pressing ESC) and nothing changed.
I dont have any USB or Disc with windows. (but i do have legal copy - it was already installed in my PC) so i cant restore pc from installation media.
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Jan 31, 2014
My brother brought his PC to me with the above error.
The rest of it is File: BCD and error code 0xc0000034. And of course being my brother he did not make a recovery CD. There is also no windows twenty five digit serial number sticker on the case.
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Aug 31, 2013
The computer is an ACER Aspire 3. 4Gb RAM. 500Gb memory.
I've been using the computer for a month and a half more or less and everything went OK only few small problems but 2 days ago. It did not Boot.When starting the PC the following appeared:
Recovery
Your PC needs to be repaired
The boot configuration data file is missing some required information.
File:BCD
Error code: 0x000000d
You'll need to use the recovery tools on your.....
The first thing I did was creating a bootable USB with Windows 8 software, it did not work. SO i used Rufus, it worked and launched the Windows 8 installation and recovery but when I tried to recover, refresh, anything it told me the disk was locked... or anything the only thing I'm able to access is Command Prompt.
I've been trying some commands that I've seen online but no luck so far. Some commands tell me "OK, successfully something" But when reboot and I change to default the boot order and UEFI then the same error appears.
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Feb 16, 2014
Today when I played my favorite game ( entropia universe), I got a message from my game saying that I have low ram, I checked on the Ctrl alt del thing and I was shocked that only 3.8 gb ram was usable when i have 8 gb ram and using 64 bit system. So here comes to my first question... Why would this happen?
So I happened to follow a tutorial and turned on the maximum ram checkbox in the advanced settings in boot tab in msconfig. However when I first reboot I got the session 3 initialisation failed BSOD. The second time and third time and so on and so forth I got bad system config info, which turned my computer into a reboot loop. Second question, why would this happen?
My experience similar to this unlucky fellow : Win 8 BSOD : BAD_SYSTEM_CONFIG_INFO (Details available)SOS
so I followed the guide in the thread and tried to recreate my BCD. I successfully got into the advanced setup options ( I think it is called this ?) by pressing shift +f8.
However I still failed as I was locked there. Every option including opening the command prompt is blocked because it said that operating these options needed administrative rights which I have in my hands. However the ASO said that it can't find any administrative accounts in my computer. Third question , why would this happen?
So now my computer fell into another loop. Whenever I started my computer it went into the ASO and wouldn't get away from it. And can't even see the lovely face in BSOD.
I am am using windows 8.1 in amd fx 8150 and 8 gb ram, computer was somehow normal with occasional freezing ( 1-2 times a month ).
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Nov 23, 2013
My daughters Windows 8 laptop is now displaying "The Boot Configuration Data for your PC is missing or contain errors".
File:BootBCD
Error code: 0xc00000001
I can get access onto F2 but that's all.
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Aug 7, 2013
Last night I set Acronis Disk Director to merge two partitions on my C drive. I had an unnallocated 100mb that used to be partitioned as system reserved, but I deleted that partition as it was not needed. So I made a new partition out of that unallocated space and set it to merge with my primary partition on my c drive. It restarted my computer and 40% through, showed an error and restarted quickly. Now I get the following message when attempting to boot my computer:
File: BootBCD
Status: 0xc0000225
Info: The Boot Configuration Data for your PC is missing or contains errors.
The second partition, that I attempted to merge, now has 1mb of space on it. Whenever I try to run chkdsk on the primary partition, it says that the disk structure is corrupt and unreadable. I need my c drive recovered.
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Apr 25, 2014
I'm not sure what I did, miss be when I was installing activclient but now I have a boot error asking for the windows installation disk. Also says
File: BootBCD
Status: 0xc000000f
Info: The Boot Configuration Data for your PC is missing or contains errors
I booted in recovery mode but I can't make a system recovery drive on a USB because it says the boot files are missing. And I don't have a recovery disk because SAMSUNG ATIV 6 doesn't have a disc drive. I've been searching the web for a recovery disc download to no avail.
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Jul 12, 2014
I have an Aspire S3 laptop Windows 8 to 8.1 - that now has a BCD error blue screen upon start up that is error OXCOOOO0D - boot configuration data Recovery
Blue screen reads:
Your PC needs to be repaired.
The BCD is missing some required info.
File:BCD
you'll need to use recovery tools...
I don't have an install/repair cd/dvd, and I don't have my product key - since its on the BIOS and is unretrievable. I want to save ALL my files ... All I tried so far is to get into the BOOT by pressing F2 and switched it from UEFI to Legacy only it asks for BOOT disk...
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Mar 12, 2014
I've got a windows 8 laptop which gives me this error message when i try to switch it on:
"Your PC needs to be repaired The boot configuration data file is missing some required information.
File:BCD Error Code : 0xc000000d ............................" I'm sure you are all familiar with the rest of this dreaded error code.
I've tried all the repair options, recovery disks to a windows 8 bootable flash disk, the command prompt fix boot commands as well but still I get the same error message whenever i try to boot windows.
Now I'd like to know, can't i just copy the boot folders from another similar windows 8 pc and paste them into my harddrive to fix this?
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Jul 21, 2014
Alright, so after restarting my Toshiba Satellite L50A16H Laptop (Windows 8.1) it gave me a blue recovery screen,
it stated:
The Boot Configuration Data file is missing some required information.
File: BCD
Error Code: 0xc0000034
Unfortunatly I haven't made a backup or recovery file to boot my computer from so I'm stuck with the issue of finding a windows 8 iso file that matches my system, i tried getting the windows 8 iso from microsofts website but it asks for a product key before it lets you download the file, the problem is that my product key is built into the laptop and Toshiba has not provided me with the key on a sticker on the bottom or through any other method. apparently its built into the BIOS. i have a 16gb USB stick that i can boot from. using a key finder is obviously not an option because i cant start up the laptop. I was also wondering if i manage to find a windows 8 iso file to boot from, will my toshiba laptop automatically fill in the product key for windows 8 as i dont have it.
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Mar 15, 2013
I got this msg tryng to refresh my pc . because my vaio gate app wasnt working right . so after the restar i just got the blue screen with this error the boot configutating data file dosent have valid infomation of an operating system.
Error code 0xc000098 /BCD
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Feb 27, 2013
I am having a problem with a new Dell Inspiron 15 3520 that came with Windows 8 installed and that I had been using for only a month when it went bad.
The problems started when I turned it off about ten days ago, and went I turned it back on a couple days later, and it was stuck in the apparently famous Windows 8 "Automatic repair couldn't repair your pc"/BSOD loop. I was not able to boot into safe mode. System restores made no difference. Somewhere along the line I found something that said that I had an "inaccessible_boot_device error".
From the repair menu maze, I was able to get to a command prompt. I used this to copy almost all of my files off of computer.
Chkdsk showed no bad sectors, no bad partition records, or other irregularities. sfc returned "Windows Resource Protection did not find any integrity violations". Some test (I do not remember which) showed that the boot record and BCD were fine. The Dell hardware diagnostic test showed everything working fine.
I am thinking that it is possible that the source of this was a virus or mechanical problem (I saw no evidence for either). If I had to guess, however, I would imagine that the computer stopped working after an automatic update pushed a corrupted/incompatible driver. I have seen discussions online about people having problems with NVIDIA video and/or SATA AHCI Controller drivers, and Windows 8 getting corrupted and stuck in the BSOD loop from that. At some point I saw a Windows Update Log (I am not sure where), that showed that, as Windows shut down the last time it was functional, automatic updates installed a new AHCI driver.
I tried downloading some new drivers for the 3520 from the Dell web site and installing them on the dead computer through a thumb drive and the command prompt. The downloads are all executables, however, and when I tried to run them, I get the message, "the subsystem needed to support the image type is not present". I believe that this message means that the driver executables are 32bit apps and won't run from a 64 bit command prompt. I also tried to use the "Drivers and Utilities" disk that came with my PC to do some driver rollbacks, but, I can't understand the file names or folder structure on the disk, and, when I try some to run some of the exe files ("setup.exe", for example) to get a gui interface, I get the "the subsystem needed to support the image type is not present" message.
After working on the problem for a while, I borrowed a friend's Windows 8 installation disk set. The computer will boot to the repair options off of the 64bit disk, but not the 32bit one. I did attempt a System Refresh off of the 64bit disk, and got back the message, "The drive where Windows in installed is locked. Unlock the drive and try again."
Around the time that I was messing with the BIOS settings to get the computer to boot off of the Windows 8 disk, I started getting a message "Your PC needs to be repaired - Boot Configuration Data file is missing some required information -- File:BCD -- error code 0xc0000034" at the start of my boot ups. I am not sure if I deleted a file somewhere during my repair efforts, or if I am getting this message because the computer is confused in efforts trying to boot off of the DVD. I get this message even with the DVD removed and the BIOS set to boot off of the Windows Boot Manager, however, so I am guessing that a file is now missing. And the message stops me from getting into the repair menus/command prompt any other way except through the installation disk.
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Aug 31, 2013
I have the flash drive made properly, but whenever I try to boot it, I get a 0xC000000D (Unreadable Boot Config) error.
The system is a brand new ASUS F55C with 8GB ram and a 120GB Samsung 840 SSD.
I get the same error when I try on other F55C's I have...
I don't usually need to downgrade, but my client will not use 8 so I'm stuck.
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Jan 2, 2014
A little while ago i opened up one of my wordpad documents that was 7 pages long and to my great surprise all the data i had previously saved in this document was missing! I swear i did not delete the 7 pages of data myself. Today i opened up another wordpad document and guess what all the data i had saved in this doc was no longer there too! Is there any way of retrieving the lost data or is it lost for good? I repeat i definitely did not delete the data knowingly myself.
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Feb 27, 2013
I have Adodbe Photoshop Elements installed on my Windows 8 PC. I am trying to upload some new actions to PSE and am being told to copy them into the Adobe file in the Programdata file. I cant find it anywhere.
I have clicked on the view/show hidden folders and still no luck.
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Nov 27, 2012
I recently installed Windows 8. I noticed that at some point the media tags stopped displaying in Windows Explorer for media files such as mp3 and m4b. I am talking about such tags as "title" , "bitrate" and "length" for audio files, for example. Previously this data always displayed for the same files.
This affects my collection of Music and Audio books which I am doing some housekeeping with. I can't sort mp3 and m4b them according to the tags that had been set in iTunes or mp3 tagger.
This has always worked previously and the tags have displayed fine.
I am using the "Detailed" viewing mode in Windows Explorer, but it is just empty in the columns where the tag should be, even for files which I know are tagged, and where the tag displayed previously, in Windows Explorer.
Here is what I found :
I ran sfc /scannow, but this did not solve the problem. I tried installing a shell extension called AudioShell135.exe which supposedly fixes problems with this, but it does not work for 64 bit OS. I read that a DLL called shmedia.dll is responsible for this functionality. Apparently some people re-registered this wisuccess when they had this problem. I did that, but it did not work either.
Could this be a regression in Win 8 or can others see the tag data for their mp3 files?
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Sep 15, 2014
Earlier, about an hour ago, I left to go job searching, and left my computer in hibernate mode so I could bring it back up as soon as I got back. When I tapped keys on the keyboard, the computer powered up as usual, but it brought up the BSoD, stating it was missing files.
Prior to receiving this error, everything was working fine. I even set it to hibernate mode during the night, and it powered on this morning without any problems. I dunno if it's the multimedia keyboard I'm using or what that caused it.
I don't have an installation disc (since I bought it from Fry's Electronics about a year ago with 8 pre-installed), and neither do I have a recovery disc (since I didn't know how to make one.
Computer info: Windows 8 x64
Manufacturer: ASUS
how to fix the missing boot files, and how to do it without causing any data loss from either of my hard drives.
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Jul 23, 2013
I just bought a lenovo laptop, which came with preinstalled Windows 8.
When I turn it on the first thing I see is:
EFI network 0 for IPv4 (20-89-84-23-c3-45) boot failed
Checking media (Fail)
EFI network 0 for IPv6 (20-89-84-23-c3-45) boot failed
And then a blue screen:
Default Boot Device Missing or boot failed
Insert recovery media and hit any key
Then select boot manager to choose a new boot device or to boot recovery media
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Mar 26, 2014
I have purchased a notebook(ASUS) in which Windows 8 had already installed . So no key or backup or no cd/dvd was provided and i did'not make any recovery/backup.But few day's ago the BootBCD (code:0xc000000d) is missing so that windows is not opening and a blue screen with this issue open.
So, what could i do to save my geniune window, i have only concerned with that geniune issue, it's is not important to recover my data . how can i save my geniune window.
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Sep 15, 2014
Asus Zenbook UX51VZ / Windows 8 OEMUpgraded to Win 8.1 around three weeks agoFaced no problems (surfing, media programs, games worked fine)Last Friday during startup I received an error message telling me that something isn't correct and that windows will try to find the problemGot “directed” to the following menu Refreshing doesn't work as my hard drive seems to be blockedCan't select any restorable system images (as there aren’t any)I really don't want to format my hard drive! Tried to safe my data by looking everything up, managed to gain access to my second partition on which I had only media files. Still, I urgently need to get the files on my C: drive back.
How I recovered my data on D: :
Ubuntu Live CDBoot Ubuntu instead of windows (which can’t be booted anyways)Nautilus, selected D:/ (called DATA)Received following error message: "Error mounting /dev/dm-6 at /media/ubuntu/DATA: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=999,gid=999,dmas k=0077,fmask=0177" "/dev/dm-6"
[Code]....
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Mar 15, 2014
On my new Asus PC I am trying to transfer Docs, Contacts, Pictures, & Music from a flash drive to the Library in File Explorer. I 'Copy' e.g. Documents from the flash drive, & when I right click in the Library on Documents, the box that opens does not show a 'Paste'. I tried to drag the items across but that won't work either. I do not have the same problem on my other notebook.
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Nov 11, 2012
I downloaded and directly installed windows 8 on my laptop's E drive, while I already had windows 7 on C drive, on the same HDD.
Now it directly boots to windows 8. How to dual boot windows 7 & windows 8, or any other way to use windows 7 in my laptop without losing my C drive's data.
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May 26, 2014
I have tried to start up my PC recently and I get the message that my boot system has failed due to the fact it's missing the file "BCD".
I have contacted the microsoft company to report this issue, no support without my product code, or a disc/USB with the windows 8 system on it.
I have none of these and yet my issue still remains. My PC has worked perfectly the day before I shut it down. I'm trying very hard to restore my system but all I can find of the ways to restore it is by clicking control panel, etc...
I cannot access my laptop's desktop all I get is this error message and options to enter the setup utilities, firmware and boot options.
In all I'm asking for is, is there a way to restore my system from any of these options or is this another toss away laptop because windows 8 has failed to find this missing file?
I cannot get a replacement because I do not have the key with me that was used to install the operating system. This is all very frustrating and not to mention my job relies on this computer so it's putting everything to risk with my situation right now.
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May 31, 2013
I enabled File History, and when I returned to my computer this morning I found that it had created copies of 1.14TB of my 1.19TB of data on the backup drive I had specified. However, it seems like the process has stopped, as every time I click the "Run Now" button, no new data is copied. The file size of the folder on my backup drive is still 1.14TB. Is there anything I can do to ensure that File History backs up / copies all my data?
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Feb 12, 2013
I wanted to have File History backup data that is not contained in the "standard" libraries so I set up a library for each volume that I wanted backed up. I just included the root of the volume as the only folder in the library. But File History just seems to ignore those libraries.
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Aug 15, 2014
I recently installed some updates on my laptop (running windows 8.1) which required a restart. Upon restarting however I received the following error message: wheauncorrectableerror. I tried to start up in safe mode, but to no avail, I still got the same message. I tried to restore the system to before the update, but that failed. I ran command prompt with chkdsk and it failed stage 3, with the following error: "7 data files processed. Errors detected in the uppercase file." I'm not sure what that means. Is the problem with the hardrive?
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Apr 24, 2013
I bought a new laptop 350gb HDD with Windows 8 64bit preinstalled (no disc came with it) however I needed win7 32bit for my job since the softwares used are only compatible with old win version. I managed to back up my Windows 8 before I partitioned my HDD into 3 drives and installed win7 ultimate 32 bit on a different partition. I remember that my Windows 8 was installed in Drive C (100GB) while I have 80+GB for Shared files on Drive E and the rest of the memory are for Drive D where I installed win 7 and I labeled each drives accordingly. At first everything was working fine on both O.S, it was giving me the dual boot option at start up but I forgot if I really have tested running both O.S. before I gave my laptop to my supervisor and asked him a favor to intall the softwares for work purposes.
My supervisor then approached me and said that there might be some incompatibility issue with the updates I have on my win7 coz some applications don't install so he asked me if its ok if he reinstalls a new win7 so I said yes since Im confident that its will work fine and I have backed up my Windows 8 anyway, in short, I left everything into his hands. Later, he then got back to me and told me every job related softwares now work except that my Windows 8 now doesnt show and yes, dual boot option is not there anymore and it boots automatically to win7 like Windows 8 is not there.
I've read some forums how to check if your O.S are still there and it could just be a boot up issue and use of Easy BCD might work. I have attached images below for your reference. Now what I'm confused of is that my Windows 8 appears to be in Drive D and win7 could be in Drive C, which I'm thinking if they were exchanged when my sup reinstalled win7 or he may have overlapped my Windows 8. Im pretty sure he knows which drive is for which O.S since I labeled them. Now Im afraid to use EasyBCD on the wrong drive and I cant approach my supervisor anymore to bother him again since he worked on my laptop for almost the whole day at work.
- if both o.s. are still intact and recognized
- why the Drive letters got mixed up and how to check which drive has which o.s coz it seems like both drives has a part of my work related applications (didn't put personal files yet on win 8 when I had both o.s installed)
- is Drive D really is my Windows 8 now?
- does Easy BCD really work
- how to use Easy BCD to get my Windows 8 to boot up to or both of them to show at start up without corrupting my work related softwares
Attachment 20900
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Mar 9, 2014
I recently built a new PC and I'm having trouble figuring out if the cause of the crash is the mobo, the ram, or the SSD, or the pagefile. I ran memtest and one of the sticks of ram came back with errors so I've taken that out but I don't know if it was the stick or the port the stick was in, I plan on checking that soon.
I don't know how to check to see if the SSD is faulty.
When the crash occurs the audio cuts out and all of the USB devices turn off, Windows 8 then says an audio device was unplugged. Then it cuts to the BSoD. Windows doesn't create a memory dump, I followed the guide in the sticky.
Motherboard: Sabertooth 990fx
CPU: AMD FX-8350
GPU: GTX 770
RAM: G-Skill F3-12800CL9D-8GBXL
SSD: Samsung 840 Pro
All my drivers are up to date.
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Oct 13, 2013
Just curious ... do PC-to-PC file transfers count towards cable Internet service usage? For instance, if I move 10 GB of data from one PC to another in my Homegroup, is that 10 GB counted as part of the 100GB+ of cable data that I've used?
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Jan 4, 2014
I don't know how long it's been missing, if it ever was there, but I thought it would be handy to have File Explorer on the Task Bar.
I found it on the Applications page of the start menu, right clicked on it, and saw that File Explorer was already pinned to the task bar. I tried unpinning it, then repinning it, but is just doesn't show up.
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