Win 8.1 - Reboots Like Installing New Windows After Update
May 15, 2014
Win 8.1
Every time after a major automatic update through Windows Updater, after rebooting, the computer starts the same process as the last steps when you install a fresh version of Windows 8, that is, you see the multicolor screens one after the other with the message that it's installing your apps, then don't turn off the computer etc. After the sequence is over, I'm taken to a blank screen and I have to log out and in to my profile. It seems, that after the update I'm being logged out.
I only have one user with the computer and I turned off the guest account. Also and It may be related,Can't create a new user account. I created a new user account with administrator privileges as usual, but the new account does not show when I log off and then in or try change accounts. It also isn't listed on the upper right corner of the start page.
Basically even though I see it in other accounts, I can't switch to it. I turned on Guest Account and also I can't choose it.
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Jul 15, 2014
My Windows 8 Update didn't install yesterday & now seems stuck on 'preparing to install',
maybe the same problem it had when trying the free update to 8.1 that didn't work,
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Apr 29, 2014
I windows 8.1 installed an update on its own and when it restarted I can see only a black screen with a cursor flashin time to time, and I get black screen in safe mode as well ..here is what a tried and didn't work :
-safe mode(giving black screen too)
-Restore point(saying impossible to restore)
-fix with a windows 8 cd (some error )
-running cmd through the recovery tools and tried different commands but nothing worked (sfc/scannow, bcdedit /delete value safeboot)
-run through vga card too but same probleme,
My pc is hp probook 470 with switchable graphic cards intel 4000 and amd hd 8750
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Jun 28, 2013
When I download some windows 8 updates - not store updates - and restart the PC. After windows boots to desktop it shows me that they are all installed, but after a few minutes they come back as uninstalled and when I install them again the problem continues. What should i do?
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Jun 11, 2014
I just bought my computer 2 weeks ago .. I filled in my specs and also uploaded my system info information as an attachment. Last night, I tried to download the windows 8.1 update. I let it run over night, but this morning when I woke, I had a blue screen that said windows could not fix my problem .. and gave me options to try. I ended up having to wipe my computer to factory conditions. After the restore .. the only thing I installed before downloading updates was my driver for my NVIDIA Geforce750 Ti card, and my wireless network adapter ..
I then downloaded 91 updates .. all failed .. and didn't install .. error 800F0922.
sfc /scannow .. got to 51% .. then ..
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log windirlogscbscbs.log. For example C:windowslogscbscbs.log. Note that logging is currently not supported in offline servicing scenarios.
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Dec 26, 2013
I would like to stop a specific update from installing, but am having trouble doing that. I can stop all updates from being downloaded by making a registry alteration, but this keeps me from downloading any updates.
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Jan 28, 2014
Today I received a prompt to install 4 important updates. These seemed to download OK (total 32MB). I don't know what exactly was included in these updates, I just clicked on Install and carried on with other tasks and operations.
After a little while I got the usual prompt to restart my computer to finish installing updates. I did this, the shutting down message appeared followed by 'Keep your PC plugged in until this is done. Installing update 3 of 4'.
This was at 1536GMT. It's now 2223GMT in my timezone and I've still got thie same message displayed with no sign of any further progress. Should I disconnect the main power supply regardless of the message, or is there another step to take? I vaguely recall this happening when I had Vista, which I eventually abandoned.
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Jun 1, 2014
I bought an upgrade version of 8.1 Pro from my university, so I need to have an os installed before upgrading. However, I want to install it on my new PC, which means I have to install Win7 before upgrading. I wanted to know if I can install win7 and immediately install the upgrade, or is it better to go to windows update and install all the updates before upgrading?
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Feb 22, 2014
My new HP ultrabook was doing updates ... And it came up with the screen saying Failure installing updates reverting changes do not power off however its been saying this for 4 hours and i can not get out of this i even attempted to power it off and upon powering it on it comes straight back to this screen!
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Apr 13, 2014
My brother just emailed me, he's just installed update 1 from Windows Update correctly and it's rebooted to a black screen and cursor only - nothing works, safe mode is no different - can't open CMD or Task manager
Can't seem to get Advanced options > System restore, PC keeps only giving F8 safemode options, none of them work
He doesn't have any 8.1 Media either. How to get him back into Windows ?
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Apr 4, 2014
I've got an issue with Windows 8.1 x64 where sometimes (not always), if I Shut Down the computer, it'll shut down as normal, even displaying the "Shutting Down..." message, but rather than powering the machine off, it'll reboot just as if I had initiated a Restart instead of a Shut Down.
I definitely know I haven't accidentally told the computer to Restart as it's happened more than once, I know I've selected the Shut Down button and Windows 8.1 even states it's Shutting Down and not Restarting. If I restart the computer instead of shutting it down, it'll restart just as it should, nothing wrong there.
There is no abnormal behaviour at all during this process. The computer does behaves identically to if it was supposed to Restart and Windows throws no errors, BSOD's or any trace of something going wrong and thus somehow causing the machine to reboot rather than shutdown. powercfg /lastwake gives no information at all and Event Viewer lists nothing under Critical or Errors that could be a cause.
Most of the time though, the computer will just shut down as it should, but this random rebooting is getting very irritating. If I shut down the computer again after it has restarted (when I told it to Shut Down), it will then Shut Down as it should.
Something I should note however, when I shut down the computer, I do so through Classic Shell Start Menu's Shut Down button. Every time these random reboot occur, I have shut the computer down via Classic Shell Start Menu. I rarely shut the computer down any other way, so perhaps somehow Classic Shell is to blame? Perhaps there way of telling Windows to shutdown is a bit flaky?
I believe the same issue occurred on my laptop (also running Windows 8.1 x64 with Classic Shell Start Menu) when I shut it down through Classic Shell's Start menu, but only once (I don't use my laptop nearly as much as my desktop). This problem has never occured on my desktop or laptop back when they were running Windows 8 (not 8.1).
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Nov 3, 2013
About 3 times now this has happened, I'll shutdown my PC using the tile target "C:WindowsSystem32shutdown.exe -s -t 00" and usually there is a delay in between shutting down and it randomly booting itself which makes it really weird that it isn't just an instant restart instead of shutdown. It's not a very long delay really, maybe 1-2 minutes.
The last two times I remember it was around 3:00 AM which is when it was set in Action Center Maintenance Settings to wake up the computer and run the scan. The thing is, I unchecked it from Maintenance Settings Friday night and it still happened last night (and it was kind of weird last night with daylight savings and all..) also, does the "wake up" to scan boot a completely shut down computer or just one idle/asleep?
After searching on this forum there seems to be some issues with Avast 2014 and boot issues. My 8.1 doesn't have any slow booting issues but perhaps it's related that this is the anti-virus I run.
I checked the Event Viewer Log and selected Power-Troubleshooter but I didn't see an event for the past two nights. powercfg lastwake command displays "Wake History Count - 0"
I never encountered this issue with Windows 7 or Windows 8 so it's hard to imagine it could be BIOS related?
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Sep 4, 2013
When you boot up your computer and log in to your Windows 8, you'll usually see your typical start screen full of icons, like mine.
With your wallpapers, shortcuts and everything, that's fine.
Here's my problem, it was only happening once per 10-15 log in to Windows 8, but now it's happening more frequently, when I key in my passcode and the loading begins, it changes to 'Preparing Windows...' instead of just the normal 'logging in...' or whatever, then the desktop turns blue and it literally reset everything.
Like so. Attachment 27195
There, all the icons, the shortcuts, all gone, the wallpaper change to some default ones, in fact, windows 8 itself sort of became some default state, with only internet explorer and recycling bin icons left etc. My files are still in the computer, in fact, if I log out and log back in it'll change it back to what it is before.
Is it only happening to me? Is there anything to be worried about here? Is there a solution to all this random reboots?
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Jan 9, 2013
Since 02.01.2013 my Windows 8 is rebooting without a warning, and this is happening every morning when I come to work, I've noticed that Windows will restart when I double click a song in Winamp, once it happened when I tried to open a e-mail in Outlook, bust mostly it happens with Winamp.
I have all Windows updates installed, installed latest Winamp version still when I double click or drag&drop a file in Winamp, Windows will restart.
There is no dump file, the system only restarts without BSOD.
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May 9, 2014
I am trying to boot from the windows installation disc but after the window logo, for a split-second it says your pc ran into a problem, I didn't even notice the first time because it was so fast, then it just restarts. I already have indows 7 installed and i want to install windows 8 on my other hard drive.
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Jan 31, 2013
I am trying to upgrade my sons win 7 32 bit to windows 8 32 bit he had bought a few days ago.I have tried 5 times .All 5 times it installs fine and reboots and gets to the point where it says 89% getting ready it then reboots and crashes with a blue screen from windows 8 ,the new one.What could be the problem, I have tried no startup items,checked off hide Microsoft services and disabled the rest.The mobo is a Asus P5LD2 . I am all up to date with windows also in win 7.
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Nov 3, 2012
I just installed the windows 8 pro on my dell inspiron 1564 but there are ceratin problems that im facing, like when I increase or decrease the brightness of my screen my laptop reboots and when I remove the power adapter it reboots
a message comes on the screen saying your laptop ran into some problem and needs to restart
I know that the display driver is the main culprit here but where to get a newer driver?as dell is not upgrading the drivers.
Dell ispiron 1564
i3 processor
4gb ram
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Jun 5, 2014
After nuking my computer, due to a fatal user profile issue that could not be recovered from, i reinstalled windows 8.1 from scratch. Everything should be great. However after 1-2 weeks, I've started to experience a new issue that is driving me nuts. The computer is hanging at two points.
(1)The first spot is upon boot, within the desktop. the mouse just spins, and I can't access anything. after 2-4 minutes, the computer reboots on it's own
(2)It occasionally hangs or is slow going through the bios upon boot. It's also hanged at "verifying DMI pool data"
To recap, I cannot access any programs or system functions at this time. I've tried to restore from a point of time, but that action failed.
how to determine if the issue is hard drive vs. bios. in terms of setup, I have a SSD drive where the OS is installed, I also have a separate hard drive.
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Dec 22, 2013
My computer randomly shutdowns when I use it for a while maybe 2hrs or 3, reboots by itselfs and windows cannot boot back, getting a black screen and nothing happens, So i manually turn it off and turn it on again to make it work. Sometimes it doesn't even want to work, black screen after multiple reboots So i need to syster restore it, sometimes that also doesn't work and i need to reset it completely.
At first i thought it was the new drivers i installed for my nvidea geforce gt640, the 331 version. I heard it was making pcs crash like mine does, so i downgraded the driver to 306 and it works for longer but the crash happened once again after a while, and after a windows 8 reset (deleted everything and reinstalled by itself). So this is a fresh Windows 8 i believe but still does crash.
After the crash that happened tonight, i restarted my pc and realised one of my fan in my pc is going extremely fast at random times but not for long. I went closer to hear which one was doing that and it seems to be the fan on my video card, I also touched my card and its very HOTTTTTT close to burning my hand ".".
My pc has been cleaned yesterday by my step dad, had lots of dust, even in the video cards fan, but now is clean and still overheating. Using a 350W PS which i heard is not really good and that i should upgrade really soon.
CPU Temp is fine, all fans are working properly, I believe my video card is broken or my PS not giving it enough power or something?
The auto reboots are annoying, making me have to restore every time and sometimes reset Windows 8. It seems to only happen when i do lots of stuff at once like mixing via audacity and having x2 perfect world clients up, plus radio streaming live.
PC Specs:
System Information
Time of this report: 12/23/2013, 04:58:47
Machine name: ESSENZEDNB
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)
Language: French (Regional Setting: French)
System Manufacturer: ASUSTeK COMPUTER INC.
[Code] .....
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Feb 27, 2014
The following is the best way I can describe whats wrong with my system.
1) Boots up normally, use laptop normally for work, play, nothing is wrong at all
2) Put it to sleep either by power button, right-clicking windows button OR closing lid, and yes, it is Sleep
3) Laptop seems to go to 'sleep' state - the fan sound disappears quite quickly (5 seconds), and the power LED blinks - I've had laptops before and this is very very normal 'sleep' activity so i don't think anything is wrong here
4) 'Wake' laptop by either power button, or opening lid:
- power LED stops blinking and becomes a constant 'on', processor LED starts blinking like normal - at this point it looks like a normal wake
- after about 1-2 seconds, system POWERS DOWN, yes powers down - no sound, hard drive stops, no lights, for about 0.5 seconds
- system boots up again, taking the normal amount of time to power up, from fresh, ie, as if I have just shut down the computer, and started it up again.
5) enter Boot screen
6) sign in to Windows, and all my previous programs, windows, work, will be gone, but otherwise everything will work properly, just like if you started from a fresh boot up
When going to sleep, system will not 'sleep' but just go into a black screen with the power LED 'on' and no processor LED or any other light, fan still moves tho, and there is no way to fix it other than force restart. Fixed by installing latest Intel drivers for GPU
Tested solutions - disabling 'hybrid sleep', saying never hibernate, definitely checked that 'lid' and 'power button' actions are for sleep (not hibernate or anything else), cmd prompt > powercfg -h off, reinstalling all my display drivers to older versions, Windows troubleshooter (selecting power)
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Jan 24, 2013
Running Win 8 Pro, 64bit. I recently installed an upgrade of my BIOS. At first it took several tries to boot into Windows. That is now solved. What remains is the fact that when I wakeup the system from sleep, it only displays the pre-login screen (greenish, with the tower). It freezes right there. Thinking this might be a display driver issue, I updated it (Radeon HD 6480G). That didn't fix the problem. On some forum I read about a SAM file. My question is: How does it find it when I reboot, but not when the system goes from sleep to wake up? At any rate, how could that be fixed? Also, I don't know how to revert back to a former version of my BIOS. My laptop has an Insyde board, and it went to version F.48, what ever that means.
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Dec 7, 2013
I am running Windows 8.1 and have been experiencing an issue as of late, without any hardware or software changes. About every 4 hours, the OS will lock up, start stuttering any audio, and then the screen goes black and it reboots. This has happened while playing a game, watching Netflix, just browsing the web, seems about anything (oncej ust launching Google Chrome).
I have checked the event logs and don't see anything (only thing is the Critical under system and it says your system did not shut down properly, no errors before it).
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Apr 2, 2014
I have been receiving daily reboots due to BSOD - KERNEL SECURITY CHECK FAILURE.
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Feb 27, 2014
Mini dump files.
Computer specs:
Motherboard: Gigabyte z77x-ud3h
i7 3770k, never overclocked running stock
16GB crucial ballistix 4x4GB
EVGA Nvidia Geforce GTX570 HD
Antec high current 750w gamer PSU
Problem: My computer crashes randomly, sometimes while I'm working, sometimes while I'm away from the computer, there doesn't seem to be a pattern. Oddly enough, windows 8.0 ran just fine and never crashed. Windows 8.1 seems to crash much more frequently, and either blue screen or just lock up and reboot with no blue screen.
Suspected potential problem: When upgrading to windows 8.1, in order to get my very old cisco VPN client working, I had to install a citrix DNE (deterministic network) driver. I'm guessing it could be related to this and the old cisco client, though I have unchecked DNE on the network adapter and I have still had crashes, even with it unchecked/disabled in theory.
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Jan 23, 2014
I've been experiencing seemingly random BSODs, mostly during gaming but also after gaming or even before doing anything at all.
Sometimes, but much less often, there's been random reboots or crashes without a BSOD.
What I've tried so far. Updated drivers for graphics, network and chipset.Uninstalled Avast, now using Windows DefenderReinstalled WindowsMemtest86+ for all my RAM together, 30 passes, no errorsMemtest86+ for each piece of RAM alone, 70-75 passes each, no errors
All the memory dumps in my archive are from after reinstalling in Windows, before that I also experienced the same kind of issues.
Between the BSOD of Jan 4 and Jan 17 I upgraded my graphics card from MSI 6950 to Sapphire R9 290. Same issues with both cards.
My full system specs are in my profile.
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Sep 16, 2013
See title. How can I prevent this from happening? If I want to lock my device, I have to press the power button. When I press it again, the whole system reboots. This didn't happen in 8.
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Mar 8, 2014
I have an Asus laptop that has recently been migrated from Windows 8.0 to Windows 8.1. I had few issues with Windows 8, after I got used to how it functions. Now, it usually takes 8-10 boot tries to make it through all the freezing issues before I get a successful boot. It rarely stops at the same place in the boot cycle. I have tried to use the Windows troubleshooter, selecting the restart issues, but it did not find any issues needing to be resolved. I have updated the drivers using driverscan, and it did update 31 drivers, but did not effect any changes to the freezing/lockups. I have configured the PC to create a complete dump upon lockups, but have not restarted the PC after the change since it takes so many tries to get to a workable configuration. I am attaching the SFdebug file as an attachment to this post.
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Jul 28, 2014
I am tired of having to repair Windows updates then get to install one or two then have to go through the whole process again.
Is there a site where updates can be downloaded according to their KB numbers then installed manually?
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Sep 26, 2013
I have bought a 250gb ssd for my inspiron 17r 7720 and was unable to use dell backup and recovery since the ssd is smaller than the original 1tb hdd. Therefore I have done some research and found that i need to get the iso for a fresh windows 8 install.
I am running dell windows 8 core and am in the UK/GB but unsure what iso to use. I have tried an iso from another thread but an error came up saying something like ''the product key entered does not match any of the windows image available for installation'' from thread called ''Thread: Windows 8 Core SingleLanguage OEM original'' but i think that version was a US one (pg11)
i have also tried changing the version and language using the tutorial on ''Why no image file of Win 8 OEM DVD?'' pg3
but on install it asked me for my windows 8 key... but i thoight it would retrieve it from the bios and i dont actually know my key, could I just download any Windows 8 ISO that isn't cracked and just install that? and that would use the bios key?
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Jan 30, 2014
I install new os my new laptop that had windows 8. I lost windows 8 in the installation process. I got all the docs came the laptop. Is there anyway to get windows 8 back?
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Nov 2, 2013
I have installed the full windows 8.1 on computer i restart my PC and it was all going normally until it reached the "getting windows ready" screen for half an hour and nothing happened.
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