Black Screen After Installing 8.1 Update 1 - Can't Open CMD Or Task Manager

Apr 13, 2014

My brother just emailed me, he's just installed update 1 from Windows Update correctly and it's rebooted to a black screen and cursor only - nothing works, safe mode is no different - can't open CMD or Task manager

Can't seem to get Advanced options > System restore, PC keeps only giving F8 safemode options, none of them work

He doesn't have any 8.1 Media either. How to get him back into Windows ?

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Windows 8.1 Black Screen After Installing Update

Apr 29, 2014

I windows 8.1 installed an update on its own and when it restarted I can see only a black screen with a cursor flashin time to time, and I get black screen in safe mode as well ..here is what a tried and didn't work :

-safe mode(giving black screen too)

-Restore point(saying impossible to restore)

-fix with a windows 8 cd (some error )

-running cmd through the recovery tools and tried different commands but nothing worked (sfc/scannow, bcdedit /delete value safeboot)

-run through vga card too but same probleme,

My pc is hp probook 470 with switchable graphic cards intel 4000 and amd hd 8750

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Since yesterday, I cannot open any folder on my PC and when I try to open task manager to close explorer, it closes right away.

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I do not want to format my PC just to get something like this working again.

OK, I've noticed that what's happening is, explorer.exe pretty much restarts every time I try to open a folder. And that obviously stops the folder I'm trying to open, from opening. What's happening with task manager.

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The problem is, even when I am not opening any applications, my fan suddenly blows very strong and makes loud noise. From the CoreTemp utility I notice that CPU usage is 100% and its temperature is much higher than normal.
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The most strange thing is that the problem is solved completely when I open task manager. The first thing I see after doing that is task manager itself is taking up ~60-70% CPU, but that number goes down very quickly, and the total CPU usage drops to normal. The temperature shown in CoreTemp drops also and the fan becomes quiet.

Another issue with my current computer is that when I open certain applications (for example, Google Chrome), the process of the application appears in task manager, but in the background. And the application does not show up until 10-20 minutes later.

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I have tried disabling the fast boot in power options.
I have ran a registry cleaner (ccleaner, I hate running cleaners but it was a desperate measure).
I tried creating a new user account.

I checked my Event Viewer and these are common errors I am seeing:

The driver DriverWudfRd failed to load for the device SWDWPDBUSENUM{69d0e255-85f2-11e3-be67-806e6f6e6963}#0000000000100000.

The server {9BA05972-F6A8-11CF-A442-00A0C90A8F39} did not register with DCOM within the required timeout.

The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID

{C2F03A33-21F5-47FA-B4BB-156362A2F239}

and APPID

{316CDED5-E4AE-4B15-9113-7055D84DCC97}

To the user NT AUTHORITYLOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

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Here's the run down (with an attachment):

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