Debugging :: Receiving Daily Reboots Due To BSOD?

Apr 2, 2014

I have been receiving daily reboots due to BSOD - KERNEL SECURITY CHECK FAILURE.

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Debugging :: 8.1 - Daily BSoD / Blackout Then Resets

Aug 2, 2014

So, this started happening after I upgraded from 4770k to 4790k (or at least I think it started then, can't exactly remember), I keep getting BSoDs or blackout resets (Screen goes black and then resets the entire computer), I'm not sure what's causing this.

I've re-installed my Windows and it still does that (I re-install my programs immediately every time I re-install my Windows, so program could still be an issue), this is driving me crazy cause this is happening almost every day.

And yes, I have updated my BIOS before even installing that new processor, and I'm sure that they're compatible. (It's an ASUS Z87-PRO by the way.)

I did an SFC /scannow, nothing unusual pops up.
I did an overnight memtest (memtest86+), no errors (7 passes?).
I've reseated the RAM, still does that.

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Debugging :: BSOD Daily - System Service Exception

Sep 15, 2014

I've been getting blue screens of death infrequently, attached to my PC randomly losing power and hard freezes. I used to ignore it (used to get it rarely in BF4 a while ago, and often in Star-Citizen), but with things like LoL or Diablo 3, it doesn't ever happen.

Now i've been playing ArcheAge it's been happening alot, I purged my ATI drivers (was getting an AODDriver registry issue showing up with Event Viewer) with uninstall and the reg-edit clean. Then installed the most recent build and used CC cleaner to clean out a whole lot of issues it found. The random shutdowns and freezes seemed to have stopped, but I've still been getting the System_Service_Exception BSOD a few times a night of constant play.

I have a bad suspicion with the freezes / shutdowns it's a HDD issue or a power supply issue, but after the driver clean i've only been getting BSODs so far (as the oldest parts of my PC is my 5+ year old Corsair 620W and my HDDs that now are sitting loose as my 280x is too wide for the case(getting a 750D and a SSD for boot soon hopefully, then PSU later).

Still getting freezes. I think the attached ZIP is what i need to attach, I accidentally ran it twice not realising the folder where it put the dump.

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Debugging :: BSOD Kernel Security Check Failure On Windows 8.1 Daily

Jul 9, 2014

I have been using windows 8.1 pro for a while without any trouble, but from few days ago I seems to be getting bsod screens with Kernel Security Check Failure error 4-5 times a day now

Nothing is overclocked btw.

I attached the zip from diagnostic tool.

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Debugging :: Kernel Inpage Data Error BSOD Occurring Daily While Idle

Jun 2, 2014

I am getting a Kernel Inpage Data Error almost daily, usually while my computer is sitting idle with only Firefox running. I have run chkdsk to no avail. attached is the SF file.

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Debugging :: Random BSODs / Sometimes Crashes Or Reboots Without BSOD

Jan 23, 2014

I've been experiencing seemingly random BSODs, mostly during gaming but also after gaming or even before doing anything at all.

Sometimes, but much less often, there's been random reboots or crashes without a BSOD.

What I've tried so far. Updated drivers for graphics, network and chipset.Uninstalled Avast, now using Windows DefenderReinstalled WindowsMemtest86+ for all my RAM together, 30 passes, no errorsMemtest86+ for each piece of RAM alone, 70-75 passes each, no errors

All the memory dumps in my archive are from after reinstalling in Windows, before that I also experienced the same kind of issues.

Between the BSOD of Jan 4 and Jan 17 I upgraded my graphics card from MSI 6950 to Sapphire R9 290. Same issues with both cards.

My full system specs are in my profile.

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Debugging :: Receiving Random Blue Screens On Win 8 Pro (x64)

Oct 14, 2013

I'm getting either the KERNEL_SECURITY_CHECK_FAILURE or the BAD_POOL_HEADER Blue Screen (of Death).

According to BlueScreenView, ntoskrnl.exe is responsible for most of the BSODs. You will find the dump files and a list of all the hardware specs of my computer in the attached rar archive.

My OS is Windows 8 Professional (x64).

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Debugging :: Random Blue Screens Or Reboots While Unattended

Feb 27, 2014

Mini dump files.

Computer specs:
Motherboard: Gigabyte z77x-ud3h
i7 3770k, never overclocked running stock
16GB crucial ballistix 4x4GB
EVGA Nvidia Geforce GTX570 HD
Antec high current 750w gamer PSU

Problem: My computer crashes randomly, sometimes while I'm working, sometimes while I'm away from the computer, there doesn't seem to be a pattern. Oddly enough, windows 8.0 ran just fine and never crashed. Windows 8.1 seems to crash much more frequently, and either blue screen or just lock up and reboot with no blue screen.

Suspected potential problem: When upgrading to windows 8.1, in order to get my very old cisco VPN client working, I had to install a citrix DNE (deterministic network) driver. I'm guessing it could be related to this and the old cisco client, though I have unchecked DNE on the network adapter and I have still had crashes, even with it unchecked/disabled in theory.

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Debugging :: Asus N71JQ Laptop Freezing Up Requiring Multiple Reboots

Mar 8, 2014

I have an Asus laptop that has recently been migrated from Windows 8.0 to Windows 8.1. I had few issues with Windows 8, after I got used to how it functions. Now, it usually takes 8-10 boot tries to make it through all the freezing issues before I get a successful boot. It rarely stops at the same place in the boot cycle. I have tried to use the Windows troubleshooter, selecting the restart issues, but it did not find any issues needing to be resolved. I have updated the drivers using driverscan, and it did update 31 drivers, but did not effect any changes to the freezing/lockups. I have configured the PC to create a complete dump upon lockups, but have not restarted the PC after the change since it takes so many tries to get to a workable configuration. I am attaching the SFdebug file as an attachment to this post.

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Browsers/Mail :: Receiving Hotmail In Outlook 2007

Jan 14, 2014

I have just recently bought a new windows 8 laptop (now windows 8.1) 64 bit. Have installed office 2007 Standard (32 bit) on it and now I want to configure outlook 2007 to send/receive my hotmail.co.uk account (or is that now outlook.com)? Either way I have scoured the internet and just cannot get it to work. I could choose pop3 but then my mail accounts won't be synchronised across all my computers so I wanted to go the imap account. If I do this and use the outlook.com settings I can receive email just find but it will not send.

I've tried the outlook connector and that makes no difference whatsoever. I've tried pop3 and that doesn't work I've also tried imap and that doesn't work either.

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Browsers/Mail :: No Sound Or Display Notification About Receiving New Email?

Aug 30, 2012

There's a wierd bug in Windows 8 dreamspark edition. Iam not getting any notification (sound or display) about incoming email, even when it is allowed in options. Other notifications (messaging) is working correctly.

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Updates :: Receiving Windows Update Error - Not Enough Disk Space?

Aug 26, 2014

Windows Update trying to install KB2976627, continually receiving error that I do not have enough disk space remaining to install the update. My OS Drive has 75 GB Remaining.

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Hardware Drivers :: Unable To Print - Receiving Message Printer Not Ready?

Feb 6, 2014

I was able to print to my network-attached Brother 2070N and 3045CN laser printers until recently. Driver have been loaded, printers are discovered and added to the client, but every time I try to print I receive the message "Printer not ready". All of the Windows 7 clients can print to these 2 printers, it's just my 64bit Windows 8.1 Enterprise computer that cannot. If I can't get this resolved soon, I'll have to go back to Win7.

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Security :: Schedule Windows Defender To Run Daily?

Feb 13, 2014

i have to run windows defender manually, can i set it up to run daily on its own

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Maintenance :: When Does System Restore Create Daily Automatic Point

Mar 13, 2013

I have read several times now that system restore creates a daily automatic restore point, I had a script to do this in 7 and I added it to win 8 , now I am thinking I don't need it.

I would guess it does it at start up. Having looked at the restore points going back to the 6th when i first got this laptop i dont see any instant restore points that look to have been created automatically(daily), and I don't see points for each software installed either (i read it does this also) as its a new laptop I have installed quite a few things and there ought to be quite a few restore points if this is the case.

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Maintenance :: Lenovo C440 / Windows 8 - Losing C Drive Space Daily

May 29, 2014

I'm about a year into windows 8, which came pre installed on a Lenovo C440, 64 bit, 1 terrabite HD partitioned into C,467 GB,E,storage 437 GB. I updated to 8.1 a few weeks ago and aside from the 'feeling' that everything is running a bit slow all else seems fine except: ever since I got 8 I've been losing space on C drive,about a GB or 2 a week somewhere I got hint to go to System, delete all restore points and then create a new restore point.

I'd do this whenever I'd be down 4/5 gigs and get all the lost space back. Since I went to 8.1 I'm losing a gig or more a day, and it doesn't come back after the delete restore process. I use CC cleaner daily and remove everything but cookies ( way too much trouble to have to log in again at every site I go to).

I don't hibernate, just sleep
I auto defrag once a week
I have Trend Micro do a full scan nightly
I still have plenty of space but I've lost about 9 GB in 3 weeks of 8.1

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Security :: Windows Malicious Software Removal Tool Runs Daily?

Aug 14, 2014

I just looked at the Malicious Software Removal Tool log which seems to be located in the following folder,

%windir%debugmrt.log

Looking at the log it seems to be running daily as there is an entry for each day since I installed Windows 8.1

I thought this tool ran once and then deleted itself. Also I'm pretty sure in Vista and W7 ? that there was only a monthly entry.

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SkyDrive Turns (Access All Files Offline) Option Off In Windows 8.1 Pro Almost Daily

Feb 5, 2014

having issue with SkyDrive turning "Access all files offline" option OFF automatically in Windows 8.1 Pro? This happens almost daily, sometimes within few hours of turning it on.

I manage a lots of PCs, and this problem is not on just one PC, this happens on a lot of PCs randomly. All these PCs have separate Microsoft accounts.

i'm looking for is 100% available offline, all the time. Never had an issue before this integration of SkyDrive with Windows 8.1.

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8.1 Reboots From Desktop?

Jun 5, 2014

After nuking my computer, due to a fatal user profile issue that could not be recovered from, i reinstalled windows 8.1 from scratch. Everything should be great. However after 1-2 weeks, I've started to experience a new issue that is driving me nuts. The computer is hanging at two points.

(1)The first spot is upon boot, within the desktop. the mouse just spins, and I can't access anything. after 2-4 minutes, the computer reboots on it's own

(2)It occasionally hangs or is slow going through the bios upon boot. It's also hanged at "verifying DMI pool data"

To recap, I cannot access any programs or system functions at this time. I've tried to restore from a point of time, but that action failed.

how to determine if the issue is hard drive vs. bios. in terms of setup, I have a SSD drive where the OS is installed, I also have a separate hard drive.

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Maintenance :: ASUS Vivotab Running Windows 8 - 100% Disk Usage At Specific Times Daily

Sep 25, 2013

I have an ASUS Vivotab running Windows 8. I am seeing that the service process hits 100% disk usage from roughly 4:58PM - 5:04PM daily. I've made sure that my antivirus is't downloading updates or running during that time, same with Windows Update, Live Update, etc. How can I find what specific process is running during that time that is killing the machine given I know when to watch for it?

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Browsers/Mail :: JUNK Folder Not Receiving Emails For Windows 8.1 Mail App?

Jun 3, 2014

In the last couple of days the JUNK folder for the Windows 8.1 Mail app has not received any postings. I can see the email in the Junk folder if I use Outlook or my iphone. Unfortunately an important email was sent to the Junk folder and I missed it until I located it using Outlook. I have not changed any settings, as far as I know, prior to this problem starting.

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Waking From Sleep Reboots System

Feb 27, 2014

The following is the best way I can describe whats wrong with my system.

1) Boots up normally, use laptop normally for work, play, nothing is wrong at all

2) Put it to sleep either by power button, right-clicking windows button OR closing lid, and yes, it is Sleep

3) Laptop seems to go to 'sleep' state - the fan sound disappears quite quickly (5 seconds), and the power LED blinks - I've had laptops before and this is very very normal 'sleep' activity so i don't think anything is wrong here

4) 'Wake' laptop by either power button, or opening lid:

- power LED stops blinking and becomes a constant 'on', processor LED starts blinking like normal - at this point it looks like a normal wake
- after about 1-2 seconds, system POWERS DOWN, yes powers down - no sound, hard drive stops, no lights, for about 0.5 seconds
- system boots up again, taking the normal amount of time to power up, from fresh, ie, as if I have just shut down the computer, and started it up again.

5) enter Boot screen

6) sign in to Windows, and all my previous programs, windows, work, will be gone, but otherwise everything will work properly, just like if you started from a fresh boot up

When going to sleep, system will not 'sleep' but just go into a black screen with the power LED 'on' and no processor LED or any other light, fan still moves tho, and there is no way to fix it other than force restart. Fixed by installing latest Intel drivers for GPU

Tested solutions - disabling 'hybrid sleep', saying never hibernate, definitely checked that 'lid' and 'power button' actions are for sleep (not hibernate or anything else), cmd prompt > powercfg -h off, reinstalling all my display drivers to older versions, Windows troubleshooter (selecting power)

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Maintenance :: Cannot Wake Up From Sleep - Reboots

Jan 24, 2013

Running Win 8 Pro, 64bit. I recently installed an upgrade of my BIOS. At first it took several tries to boot into Windows. That is now solved. What remains is the fact that when I wakeup the system from sleep, it only displays the pre-login screen (greenish, with the tower). It freezes right there. Thinking this might be a display driver issue, I updated it (Radeon HD 6480G). That didn't fix the problem. On some forum I read about a SAM file. My question is: How does it find it when I reboot, but not when the system goes from sleep to wake up? At any rate, how could that be fixed? Also, I don't know how to revert back to a former version of my BIOS. My laptop has an Insyde board, and it went to version F.48, what ever that means.

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Win 8.1 - Reboots Like Installing New Windows After Update

May 15, 2014

Win 8.1

Every time after a major automatic update through Windows Updater, after rebooting, the computer starts the same process as the last steps when you install a fresh version of Windows 8, that is, you see the multicolor screens one after the other with the message that it's installing your apps, then don't turn off the computer etc. After the sequence is over, I'm taken to a blank screen and I have to log out and in to my profile. It seems, that after the update I'm being logged out.

I only have one user with the computer and I turned off the guest account. Also and It may be related,Can't create a new user account. I created a new user account with administrator privileges as usual, but the new account does not show when I log off and then in or try change accounts. It also isn't listed on the upper right corner of the start page.

Basically even though I see it in other accounts, I can't switch to it. I turned on Guest Account and also I can't choose it.

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Windows 8.1 Reboots Computer Instead Of Shutting Down

Apr 4, 2014

I've got an issue with Windows 8.1 x64 where sometimes (not always), if I Shut Down the computer, it'll shut down as normal, even displaying the "Shutting Down..." message, but rather than powering the machine off, it'll reboot just as if I had initiated a Restart instead of a Shut Down.

I definitely know I haven't accidentally told the computer to Restart as it's happened more than once, I know I've selected the Shut Down button and Windows 8.1 even states it's Shutting Down and not Restarting. If I restart the computer instead of shutting it down, it'll restart just as it should, nothing wrong there.

There is no abnormal behaviour at all during this process. The computer does behaves identically to if it was supposed to Restart and Windows throws no errors, BSOD's or any trace of something going wrong and thus somehow causing the machine to reboot rather than shutdown. powercfg /lastwake gives no information at all and Event Viewer lists nothing under Critical or Errors that could be a cause.

Most of the time though, the computer will just shut down as it should, but this random rebooting is getting very irritating. If I shut down the computer again after it has restarted (when I told it to Shut Down), it will then Shut Down as it should.

Something I should note however, when I shut down the computer, I do so through Classic Shell Start Menu's Shut Down button. Every time these random reboot occur, I have shut the computer down via Classic Shell Start Menu. I rarely shut the computer down any other way, so perhaps somehow Classic Shell is to blame? Perhaps there way of telling Windows to shutdown is a bit flaky?

I believe the same issue occurred on my laptop (also running Windows 8.1 x64 with Classic Shell Start Menu) when I shut it down through Classic Shell's Start menu, but only once (I don't use my laptop nearly as much as my desktop). This problem has never occured on my desktop or laptop back when they were running Windows 8 (not 8.1).

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OS Will Lock Up - Screen Goes Black And System Reboots?

Dec 7, 2013

I am running Windows 8.1 and have been experiencing an issue as of late, without any hardware or software changes. About every 4 hours, the OS will lock up, start stuttering any audio, and then the screen goes black and it reboots. This has happened while playing a game, watching Netflix, just browsing the web, seems about anything (oncej ust launching Google Chrome).

I have checked the event logs and don't see anything (only thing is the Critical under system and it says your system did not shut down properly, no errors before it).

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Maintenance :: Windows 8.1 Reboots Itself After Shutdown Attempt

Nov 3, 2013

About 3 times now this has happened, I'll shutdown my PC using the tile target "C:WindowsSystem32shutdown.exe -s -t 00" and usually there is a delay in between shutting down and it randomly booting itself which makes it really weird that it isn't just an instant restart instead of shutdown. It's not a very long delay really, maybe 1-2 minutes.

The last two times I remember it was around 3:00 AM which is when it was set in Action Center Maintenance Settings to wake up the computer and run the scan. The thing is, I unchecked it from Maintenance Settings Friday night and it still happened last night (and it was kind of weird last night with daylight savings and all..) also, does the "wake up" to scan boot a completely shut down computer or just one idle/asleep?

After searching on this forum there seems to be some issues with Avast 2014 and boot issues. My 8.1 doesn't have any slow booting issues but perhaps it's related that this is the anti-virus I run.

I checked the Event Viewer Log and selected Power-Troubleshooter but I didn't see an event for the past two nights. powercfg lastwake command displays "Wake History Count - 0"

I never encountered this issue with Windows 7 or Windows 8 so it's hard to imagine it could be BIOS related?

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Windows 8 Randomly Reboots With Clean Desktop

Sep 4, 2013

When you boot up your computer and log in to your Windows 8, you'll usually see your typical start screen full of icons, like mine.

With your wallpapers, shortcuts and everything, that's fine.

Here's my problem, it was only happening once per 10-15 log in to Windows 8, but now it's happening more frequently, when I key in my passcode and the loading begins, it changes to 'Preparing Windows...' instead of just the normal 'logging in...' or whatever, then the desktop turns blue and it literally reset everything.

Like so. Attachment 27195

There, all the icons, the shortcuts, all gone, the wallpaper change to some default ones, in fact, windows 8 itself sort of became some default state, with only internet explorer and recycling bin icons left etc. My files are still in the computer, in fact, if I log out and log back in it'll change it back to what it is before.

Is it only happening to me? Is there anything to be worried about here? Is there a solution to all this random reboots?

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Windows 8 Reboots On Double Click In Winamp

Jan 9, 2013

Since 02.01.2013 my Windows 8 is rebooting without a warning, and this is happening every morning when I come to work, I've noticed that Windows will restart when I double click a song in Winamp, once it happened when I tried to open a e-mail in Outlook, bust mostly it happens with Winamp.

I have all Windows updates installed, installed latest Winamp version still when I double click or drag&drop a file in Winamp, Windows will restart.

There is no dump file, the system only restarts without BSOD.

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Setup Installation :: Windows 8 DVD - Computer Just Reboots After Logo

May 9, 2014

I am trying to boot from the windows installation disc but after the window logo, for a split-second it says your pc ran into a problem, I didn't even notice the first time because it was so fast, then it just restarts. I already have indows 7 installed and i want to install windows 8 on my other hard drive.

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Surface Pro With 8.1 Reboots When Pressing Power Button To Lock Screen

Sep 16, 2013

See title. How can I prevent this from happening? If I want to lock my device, I have to press the power button. When I press it again, the whole system reboots. This didn't happen in 8.

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