Updates :: Can't Update Other Microsoft Products
May 8, 2012
Windows 8 itself is updating fine using Windows Update. However, it doesn't provide updates for Office and other MS products. Where it says in the WU dialog box "You receive updates for:" it indicates "Windows Only." Going into Windows Update settings does not offer the "Microsoft Update" option that is available in windows 7. The link to "find out more" about updating other MS products takes me to this very unuseful page: [URL]
I know from seeing others' screen shots in this forum that updating for other Microsoft products is not disabled in Windows 8. How do I update Office (I know there are new sucurity updates for Office that were released today and I'd like to have them!)?
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Jun 26, 2014
Today I noticed that I could not access the Internet on my Toshiba laptop. It is not the computer I use everyday, so I did not need to get on the 'Net. The last thing I remember doing was Using the Shutdown and install updates command.
To remedy I had to use a Restore point. I used the one for May before the updates. Now there is no problem.
I use Chrome exclusively.
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May 19, 2014
I'm on Windows 8.1 and have Microsoft Office 2007. I'm getting an update for Microsoft Office 2010 in Windows Update even though I haven't got this.
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Jul 28, 2014
I am tired of having to repair Windows updates then get to install one or two then have to go through the whole process again.
Is there a site where updates can be downloaded according to their KB numbers then installed manually?
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Oct 24, 2013
Windows Update says it's Downloading Updates. It has said that more than 30 minutes ago. And it's still 0 KB total, 0% complete.
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Feb 4, 2014
My update history does not show any updates after 1/22/14. I know for sure that I have successfully installed at least a few dozen updates since then (almost all of them involving Windows Defender).
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Dec 13, 2013
I've ran the Microsoft baseline security analyzer and it tells me the following:
Incomplete Updates A previous software update installation was not completed. You must restart your computer to finish the installation. If the incomplete installation was a security update, then the computer may be at risk until the computer is restarted.
I've restarted my computer several times and my computer says everything is up to date and completed?
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May 21, 2014
For the last 2 days, I can't get logged into my computer.
My computer (running windows 8.1) starts up fine, and I get to the screen where I select my user profile and enter my password. I only have 1 account set up on this machine, and it uses my Microsoft Account log-on information. I enter my password correctly, and it starts to "appear" as though I am getting logged in. I receive the "Welcome" and the dots go around in a circle as it is loading. After about 5 minutes, it goes no where and then the enter passwod pops back up. I can not get past this screen, It just keeps going around in circles. I have also tried using the PIN instead of password, same result. Sometimes I receive the message "the user profile service failed the sign-in".
So far I have tried resetting my Microsoft password, and have done that successfully. I can access my Hotmail and all that fine from other machines. I also took the computer and hardwired the internet to it, thinking it might be something with the wireless (although if it is wasn't seeing the internet I would think it would tell me that).
I seem to remember a few days ago the computer telling me it was updating when I shut down, so maybe that is causing something. I am stuck and don't know where to go from here.
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Apr 9, 2013
Until earlier today I could 'rewind' 15 seconds on the MS Music Control Panel. Having 'updated' the App this functionality has been lost. You can either rewind to the start or the end. You have to use the slider if you want to rewind less. For transcribing a multi-hour interview that is in .wma format this is now highly inconvenient.
How I can retrieve a 15 second shift button again?
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Mar 7, 2013
Initially on Win7, I was manually updating Security Essentials when was offline from this link:
How to manually download the latest definition updates for Microsoft Security Essentials
You choose x86 or x64 and go from there.
What's not mentioned, is that you can use the same links to update Windows Defender on Windows 8 as well.
I've been doing this for quite some time without issues. So the two programs are very much alike.
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Oct 22, 2013
I have Windows 8.1 RTM installed on my computer. Some days ago, Microsoft released the GA updates for the system. Windows update downloaded them, but they failed to install... I've downloaded the updates manually and applied them in the correct order... But no luck, the updates fail to install...
Here's a photo of the updates... (in Spanish)
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Sep 15, 2014
I was wondering if I can update my windows 8 which came pre-installed to 8.1 without going to the store and waiting for it to be downloaded.
Is there any ISO online where I can readily download the image and update it? Its a HP laptop.
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Jun 17, 2014
My son has an MSI Laptop running Windows 8.1. Following a recent Windows update (he cannot be more specific) he is no longer able to use his Admin (the only one) account. He sees the mouse pointer but the rest of the screen is black. Ctrl-Alt-Del does bring up a panel offering the usual options to shut down, reboot, Task Manager, etc. - but when I select Task Manager with the intention of seeing what processes are running,the dialogue does appear, but before it is properly displayed it vanishes.
Meanwhile the HDD light is burning constantly. If I simply leave the machine for 30 minutes or so, then the HDD activity subsides but there is still a blank screen. Moving the mouse pointer to the top or bottom right hand side of the screen has no effect.
Unfortunately we did not have the wits to set restore points Interestingly the other account (not administrator) is working without problem.
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Apr 8, 2014
I'm trying to install the new update
It says
Downloading 1 update (0kb), 0% complete
What do I do?
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May 17, 2014
how can i update (offline / stand-alone) windows 8 x64 SL (Single Language) to windows 8.1 ?
I am using windows 8 SL (Single Language) x64.
I want to update it to windows 8.1 (offline / stand-alone)
how can i do it ??
i already downloaded these much files(see img) from officially released by microsoft from (Download Windows 8.1 Update for x64-based Systems (KB2919355) from Official Microsoft Download Center)
i am try to install it in following sequence:
1. KB2919442
2. KB2939087
3. KB2919355
4. KB2932046
5. KB2938439
6. KB2937592
but for all updates, i am getting this error (see img) :
why am i getting this error ?
how can i solve it ??
how can i update (offline / stand-alone) windows 8 x64 SL (Single Language) to windows 8.1 ?
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May 11, 2014
Ever since upgrading to Windows 8.1 I haven't been able to change my update settings. The drop-down is greyed out and can't be clicked on. Above the drop down it says "Some settings are managed by your system administrator"
I've deleted my user account and created a new one, but the problem remains. I've unlocked the Administrator account, but even through that account the settings can't be changed. I'm not in a homegroup, as I've heard this could solve the problem and I've disconnected and reconnected my Microsoft account to my User Account to no avail.
Windows keeps updating and I don't have the bandwidth to continue this way.
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Jan 2, 2014
I have an HP that I cannot get to activate. I did a clean install and my login is an admin. I deselected installing Norton's during the reset but it was there when I booted up so I removed it with the Norton's removal tool. I tried activating by using the "Windows activation" from the search button and then tried by using an elevated command prompt of "slui.exe 4" but both ways gave me a 0xc0000022 error.
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May 23, 2014
I followed the directions at [URL] .....
After I launch Windows8.1-KB2919355-x64.msu the updater fails to install it.
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Apr 18, 2014
How to check if i update the windows 8.1 update 1 from x64 bits systems because i download all packages from microsoft download center and install in that order and dont recive error. Every package ask me to reestart i see all packages are installed on update history and on the section installed updates but I don't see nothing related to windows 8.1 update 1 as the way as see when you install from win update. I check for updates and dont find nothing. I have my service packs and mayor updates on my pc stored because in this house all use win 8.1 x64 and we have a slow connection and because i install by this way. I must say you i see all characteristics of the update 1 but i want to know if don't have errors i ran dism online clean up image restore health and sfc scannow and dont find errors. I only am worried because if this update was not installed properly the supports ends on may 13 and want to have install by the right way.
Thats are the packages and the order of i install
KB2919442, KB2919355, KB2932046, KB2959977, KB2937592, KB2938439 y KB2934018.
When I execute the Dism.exe /Online /Cleanup-Image /CheckHealth (fastest cmd I know I see my build are)
6.3.9600.17031
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Oct 18, 2013
My laptop reboot time has increased to a significant amount (about 15-20 secs, earlier it was < 5 secs) after I updated to Windows 8.1.
I am talking about the time it takes to lock screen to appear after I power on the laptop not the time from logging in to desktop visibility. Still I have reduced the number of start-up programs, and its of no use.
How can I reduce this time?
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Feb 16, 2014
The past week or so I have had a problem with updates for windows defender in win 8.1 failing to work. Is it from any of the last updates on patch Tuesday? or another problem. I can get the update from a windows site and install it from that but not from defender its self or windows update.
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Jul 11, 2014
A niggle that's potentially quite a problem is that my 8.1 laptop Taskbar is not notifying me that "New Updates are Available."
I never set to install them automatically, I like to know what's going on and choose how to use my connection and processing power, but the notification from the Log In screen is easily missed and not satisfactory in my opinion. I think there's a third party piece of software to correct this, but I was wondering if there's a better way to restore the function?
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Jul 24, 2014
During update, Windows 8.1 restarts, and goes to the boot screen. Then gives this error: We couldn't complete the updates, Undoing changes. Don't turn off your computer.
All updates that were installed get undone. And if you install updates again, it will do the same thing. The reason is because of one update: IE 11 Windows 8.1 - KB2962872
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Sep 15, 2014
I am new to Windows 8 with a new Asus X550E series computer. When I try to do an update to 8.1 it says and I quote "Failure configuring Windows updates Reverting changes Do not turn off you computer."
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Feb 5, 2014
so about a month ago I needed to do a refresh on my Asus Laptop which had Windows 8.1 (64bit). I bought this computer back in September of 2013. It was a simple refresh that saved my files and such. The reason I had to refresh was for some odd unknown reason, League of Legends would not go to the login screen, as it would fail. I tried everything to fix that problem, and nothing worked. So, I did a refresh.
Now, I have Windows 8, and my updates wont install at all. I have tried to do a windows update repair and it doesn't fix all the problems, tried to do a clean boot install. Nothing works as of right now. My computer restarts every 2 days and fails.
"Failed Configuring Windows Updates - Reverting Changes" < something of that sort. Every time. I checked if any of the windows updates have gone through, and almost all of them have not.
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Jun 22, 2014
For about a month now I have been getting extremely slow internet and task manager says that "Windows Update" is using all of it. I ran the windows update troubleshooter and it came up with "Windows Update components must be repaired. Fixed." This fixes it for about half an hour and then I have to run the troubleshooter again and every time I do it says the same thing. I have tried googleing for answers and have tried a few things but so far nothing has worked.
Since this morning I have also been getting "Potential Windows Update Database error detected 0x80070490. Fixed" but it still comes up every time I run the troubleshooter.
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Dec 21, 2013
Our effort to build great software never stops. That's why we periodically release updates for Windows Phone 8 to add new features that maximize your phone's performance. Below is a summary of what we've included in each update so far. The most recent update is listed first. The longer number refers to the Windows Phone operating system (OS) version.
Updates to Windows Phone 8 are cumulative, so when you install the latest update, you'll also get all the previous updates (if your phone doesn't have them already). Only updates that apply to your phone will be downloaded and installed.
When it's available, we'll also pass along software from phone manufacturers that improves the performance of specific phone models. If you have questions about what's included in a phone manufacturer update, contact your phone manufacturer.
See How do I update my phone software? to learn how to install updates or check if there's an update available for you to download.
See: Windows Phone 8 update history | Windows Phone How-to (United States)
Tip How to Check for and Install Windows Phone Software Updates
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Feb 25, 2014
Although many folks don't like to let Windows do automatic updates, I have done that for quite some time. For some reason it has stopped doing it and I haven't even seen a request to update.
It says that I must be the administrator to make the change and I am the administrator.
I am using Win 8 - 64 bit and the laptop is a HP Envy m6.
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May 6, 2014
I'm on Windows 8 and want to update to 8.1 but I have tried three times with the same result.
In the store I start the download and it seems to start correctly (just like on two other laptops that I have updated successfully within the last week). However, nothing else happens. The screen says downloading and the thermometer crawls from left to right for a while, indicating that it is, in fact, doing something (I am on a 40/40 line).
After about 30 minutes or so the thermometer start from the left margin Again. No explanation as to why. Same story Again. It sometimes takes 15 minutes before it seems to start allover again, and sometimes considerably more, but the end result is the same: After hours on end it seems to die and nothing happens. The job list indicates that nothing is running.
And Windows 8 does not seem to be influenced by all this. It looks and feels the same.
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Aug 29, 2014
I have a little problem: I've just recently installed Windows 8.1, all the updates, and, from time to time (1 hour or even faster), action center tells me that windows update is disabled, and when I've gone to the settings, it was off. Ok, no problem, it's not hard to enable it. But, as I said, something, I don't know which program or the operating system or anything else stops it.
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Dec 26, 2013
I would like to stop a specific update from installing, but am having trouble doing that. I can stop all updates from being downloaded by making a registry alteration, but this keeps me from downloading any updates.
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