ASUS Freezing While Browsing In Firefox
Apr 21, 2013
I recently bought a new ASUS K55N-DS81 laptop and its been working fine since I got it but today (April 21st, 2013) while browsing in firefox the computer froze completely, it was restarted by pressing the button and afterwards only the ASUS splash page would load with the circle loading animation, it would never progress anywhere just constantly spin. It turned on once and asked me to go back to a previous restore point, during which it froze, now it powered on once again and it updated some things while booting, I got the event log from the event viewer so what caused this behavior in the computer.
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Jul 7, 2013
This has been happening for a while, my computer will randomly freeze up, most the time I can move my mouse around but my internet seems to cut out (cant load any pages), all applications start to not respond, and it takes around 1-3 minutes to unfreeze. I have a ASUS G46V gaming laptop.
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Jul 29, 2014
I've had my laptop for about 2 months now and I keep having this random freezing problem where the laptop won't function at all, but the last sound will loop (a milisecond loop so it sounds like a scream... if there is no sound nothing will loop). i've been going into the event viewer and have been noticing some errors, mistakes, warning, etc.
Windows Store failed to sync machine licenses. Result code 0x80070490
The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this
reduced performance state for 71 seconds since the last report.
processor0,1,2,3 all have these errors
Audit events have been dropped by the transport. 0
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
When I bought it new, it hanged up once before I downloaded any real software, so i updated my drivers and such and it started becoming less intermittent, so then I updated my bios (came from asus) and it stopped for a while - however within the past 7 days i had 4 restarts because of this (3 in one day).
I have read other posts - none of them can really apply because I don't have those drivers or those anti-virus software installed Windows 8.1 ...
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Feb 3, 2014
I have Asus Z87 Deluxe, CPU Intel I7 4770k Quad Core, Hard Drive Western Digital 4TB SATA HDD, Monitor Asus 24 class LED, Video card Asus HD7790. Running windows 8.1 pro with media centre (x64) (build 9600) It boots into legacy mode. My BIOS is American Megatrends Inc. 1007. I know there is a later version, but I am a little paranoid to flash the Bios concerned I may Brick it.
I am experiencing random screen freezing and I am not sure why. I believe I have the latest drivers for all hardware.
I am at my wits end having had this problem for a month now. I am not to tech savvy to be honest. What I am thinking is my windows should have been installed in UEFI mode ( I am thinking this only because I am running out of things to try). Do I have to do a clean install to accomplish that and if doing so is that likely to solve my problem? Most of the freezes happen when I am working on the desktop with more than one program open (but not always) but quite often it involves playing a video.
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Dec 21, 2013
My computer is a ASUS cm6730 desktop PC, 64 bit windows 8.1. I run it to my tv like this:
pc ---HDMI---> xbox one ---HDMI---> lg audio system ---HDMI---> tv
I have my desktop tucked away so i use a wireless keyboard and mouse to control the pc. My problem is 99% of the time while the computer is not being used (fully on but no input) it will completely freeze. The other 1% of the time it will happen while im typing or doing something.
The simple fix I have found is to unplug-replug the wireless keyboard/mouse and boom, instant fix! the problem i have is that the whole point of me having my setup is so i dont have to be right next to the desktop. i thought maybe the problem was the wireless keyboard and mouse but after buying a new one today with built in windows 8 functions, the problem hasnt changed.
One weird thing i noticed is while the computer is frozen if i press ctrl-alt-dlt nothing will happen (surprise surprise its frozen) but the second i do my "quick fix" with the wireless dongle it magically turns back on and the task manager will pop up (so the computer is still getting the keyboard inputs while frozen?)
All drivers are up to date... xbox one is not frozen (i can switch between pc-apps-games no problem, pc stays frozen)... anti virus runs clean... no major system changes sense this started happening a couple days ago. (it froze on me twice writing this message)
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Mar 8, 2014
I have an Asus laptop that has recently been migrated from Windows 8.0 to Windows 8.1. I had few issues with Windows 8, after I got used to how it functions. Now, it usually takes 8-10 boot tries to make it through all the freezing issues before I get a successful boot. It rarely stops at the same place in the boot cycle. I have tried to use the Windows troubleshooter, selecting the restart issues, but it did not find any issues needing to be resolved. I have updated the drivers using driverscan, and it did update 31 drivers, but did not effect any changes to the freezing/lockups. I have configured the PC to create a complete dump upon lockups, but have not restarted the PC after the change since it takes so many tries to get to a workable configuration. I am attaching the SFdebug file as an attachment to this post.
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Feb 28, 2014
It doesn't seem to be a virus or malware issue. About a month ago, I began having problems with Firefox and Windows Explorer giving me 'Not Responding' issues. It is so bad that it is not worth even turning on my laptop most of the time.
Normally, I would restore my OS to about a week earlier, but Windows 8.1 apparently removed that functionality. I ran my NIS and Malwarebytes but they both came up clean. (BTW - of course my browser gave me 'Not Responding' half way through this!)
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Mar 25, 2014
I use facebook metro app which works very well but there is a problem when i try to upload a photo the only location available for browsing and choosing files from is my documents. I face this problem with other metro apps like video player and VLC windows 8 version.
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Jan 17, 2014
Lately, I have been experiencing freezes, I presume while browsing with Google Chrome. They happen randomly and when my computer freezes, I can still click on icons, close/open tabs on Chrome and generally move my mouse. The only issue is that my computer won't respond to any action performed. There is no blue screen associate, there are no "Program not responding" issues, just a freeze that lasts around 10-20 seconds.
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Jun 2, 2014
Happens through the normal pc use.
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Aug 11, 2014
I receive a BSOD about once every day. And it only ever happens while browsing the internet (using google chrome), it NEVER happens while playing games (which I do about 12hrs a day), it only ever happens when browsing the internet.
I've attached the diagnostic stuff ....
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Nov 7, 2013
It suddenly crash while I'm browsing facebook, no other apps/programs in my PC are open. Attached the dump below
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Nov 13, 2013
So I reset my pc to factory setting and everything went good but when starting either internet explorer or google chrome it seems like they saved my browsing history.
I used the same email account that I used before the resetting.
Is that good? or my pc wasnt resetted at all and there are still some files that weren't deleted.
Plus I found some google chrome files that remained in a folder and I click on one of them and it brought me to google chrome official download page.
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Mar 11, 2014
I have an alienware laptop with windows 8.1 installed. Never had a problem with it in the last 4-5 months until last night. For some reason on shutdown it gave me a BSOD , I rebooted went to bios , disabled INTEL SpeedStep , and started browsing the internet , when a second BSOD interrupted me. I am not sure what the problem is , I am attaching SF file here.
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May 27, 2014
Last night I started having problems using the internet on this computer. YouTube will stop playing. (I have a 30/5mbit connection) Pages that require SSL will give an error in opera or will just display completely blank in Firefox. Downloads do not complete or are corrupted when they finish ten minutes later for small files. I tried to download Firefox six different times to see if it was Opera before I gave up and used a USB drive to get it from my laptop. Also, most interestingly, JPG images become corrupted. There are some screenshots down lower.
-speedtest.net comes back at appropriate speed
-SSL test comes back passed every time
-SSL not disabled in either browser
-pages that have a load process like gmail never finish
-uploads fail - like the images here took multiple tries and the JPG corruption screenshot never uploaded. After I posted this it showed up.
-my PC is hardwired into the router, but the laptop and all smart phones can use the internet flawlessly
I keep Avast up to date and comes back clean after a scan. I use the windows firewall but windows defender is disabled. Browsers are on the exception list here. All drivers are up to date. There has been no recent driver installs or new programs downloaded. I also know what type of sites will get me spyware or malware, I have plugins on my browsers, and I am the only user of this PC.
Attachment 43917
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Aug 6, 2014
I've resisted updating to Win 8.1 since it's release, Win 8, for me, is confusing enough! I finally decided to update to Win 8.1, downloaded/installed it, and now, periodically, pages won't load while browsing the Internet. It hangs up for 30 seconds or so then shows "This page Can Not be Displayed." I click the "fix" button to repair whatever is wrong and get the same explanation, "You are not connected to a network," close the information box and the page I was going to comes on. I watch my Network Connections while 8.1 is "fixing" the problem and it always shows I'm connected. 8.1, while "fixing" the problem, will disconnect my laptop from the network, momentarily, then reconnect it. It will work fine for a few minutes then it starts all over again. I have a second Win 7 laptop I run at the same time to see if it also gets disconnected and it runs fine, while the 8.1 machine is supposedly not connected.
I didn't have the problem before I downloaded 8.1. I don't have the problem on my Win7 laptop or desktop PC.The problem happens at all times of the day/night and at no specific time.
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Jul 30, 2014
I've been experiencing BSOD shortly after upgrade to windows 8.1, roughly a couple of months ago. The frequency is increasing, several times a week is not uncommon. Usually BSOD happens whilst downloading or occasionally just browsing the web.
I've uploaded SFdebugfile for your consideration.
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Jun 21, 2014
Under Windows 7-- whatever bluetooth software I had used to let me connect to my bluetooth enabled phone and browse the memory for pictures, videos, etc to download. I see no such option on Windows 8
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May 11, 2014
I have just bought a new asus laptop with the latest windows 8 software. Now I click on the camera icon tile and can film which shows up as a full screen. Now the problem arises when I go back to the tiles to go to the internet and the webcam turns itself off? I want the webcam to keep recording as I browse the internet?
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Aug 8, 2014
I have a problem with my machine I've been battling for months now. It will just randomly restart and I could be doing anything. It has happened when browsing the web, playing games, and even when the motherboard logo shows up during startup.
It never seems to crash when running Prime95 or OCCT stress tests. What I've done:
Hardware
-Re-installed windows twice
-Purchased new motherboard
-Purchased new CPU cooler (from air into liquid)
-Purchased new GPU (HD7950 to GTX780)
-Purchased SSD
-Monitoring software showed PSU 12v rail running at 10.8v when stressed. Checked 4 pin molex connector with voltmeter and it measured 12.2v and it dropped to 12.1v under stress.
-Changed the case, thought it was a short circuit somewhere.
Software
-Run multiple stress tests which did not cause a crash.
-Ran Prime95 and Battlefield 4 at the same time. No crash
-Updated GPU drivers
-Updated motherboard drivers
-Can't update BIOS, scared computer will restart during the flash. My motherboard revision is 1.01 and
-I've run memtest for 5 hours, but I should do it again
Sometimes, instead of a restart, my display will turn off and any sound playing will begin to loop. PC will be unresponsive. CPU temps reach only about 35 degrees under full load.
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Dec 5, 2013
When downloading with uTorrent the general browsing is either very slow or impossible (page not responsive). I have implemented following tweaks but have not given it enough time so don't know if they work.
The tweaks were;
Lowering net.max_halfopen to 4
bt.connect_speed to 4
disabling DHT
disabling UPnP
lowering the global maximum number of connections to 200? 100? 50? (I have chosen 50)
disabling UPnP and NAT-PMP
lowering the upload slots to 4
limiting the upload limit to 100 kB/s
enabling outgoing protocol encryption
I have set listening port to 6881 & have port forwarded this port
I have a fiber optic connection of 95 Mbps downloading and 60 Mbps uploading.
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Jan 28, 2014
I keep getting random BSODs while browsing the web, especially when opening images. I use Google Chrome and Firefox. I also sometimes get BSODs sometimes while gaming.
The approximate time I started getting BSODs is after the breaker in my apartment jumped and the PC got shut down. I've looked over the hardware but everything seemed fine.
I've included a SF Diag tool log (it contains several minidumps from over the last few weeks).
One thing to note, I do not have the Windows 8 install disk with me as I'm a student away from home right now. Also, the PC is a custom rig, I'm not sure if that has something to do with the BSODs or not.
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Aug 30, 2013
I've just installed 8 on my Dell OptiPlex 380 at the office and I've noticed that randomly, file explorer windows will close on their own - even when I'm not actively working with them. The same goes for file copy/move operations.
I first thought it might be that the external hard drive was losing connection but now I've noticed it when working with local drives and when browsing my documents folder. No error at all - the window simply disappears. If the it's a copy process, the file will be partially copied so it's definitely ending the process and not just hiding it.
For the record, this existed from the first second I installed it, before I even installed any software.
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Sep 15, 2014
I got a brand-new X1 Carbon ThinkPad about a week ago, and I have been experiencing various BSODs, which I have uploaded the minidump files of here.
They have varied from the IRQL_NOT_LESS_OR_EQUAL error to KMODE_EXCEPTION_NOT_HANDLED. I thought that the problem was related to my graphics card (it still very well may be), so I removed and redownloaded the graphics driver, but to no avail; the BSODs still occurred. The only thing that the various BSODs have in common is that one of the red highlighted files in BlueScreenView is always ntoskrnl.exe.
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Jun 9, 2014
I've been receiving some strange BSODS as of late . They seem to be occurring when I either have a Facebook tab open in my Google Chrome, or when I'm browsing my Facebook timeline.
Here's some PC stats in case you need them:
8 gigs of ram
Windows 8.1
PSU: Corsair AX760 760W
GPU: Sapphire R9 290
CPU: Intel i5 4670k
Motherboard: Gigabyte G1 Sniper Z87
I've had 1 BSOD related to my atikmdag.sys, which I assumed was my display driver, so I uninstalled my gpu drivers using DDU, then reinstalled the latest version from the AMD website, after that I had 2 more BSODS, 1 without a bug check string, and one with, as you can see in my diagnostic tool upload.
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Aug 11, 2014
I just upgrading my Windows System from 7 to 8.1. And computer just keep showing BSOD,
Error code: Kernel Security Check Failure.
I have also attached dumped files.
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May 16, 2014
This issue happened from the first day I got my computer and I read that its a driver related issue.
however I did try to fix it many times until I got to the point where the BSOD doesnt happen as often anymore but I still got this one today "will upload files on attachment".
wish I could know what is causing it at least QQ.
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Feb 4, 2013
The "Reopen last browsing session" is greyed out and staying greyed out in IE10. Is there a download fix that one can get or is there another way to fix this thrilling problem.
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Dec 22, 2013
I have just upgraded Windows 8 on my Surface Pro to Windows 8.1 and quickly seen an option to enable/disable browsing history to be sent to Microsoft on one of the initial custom Settings pages which launch straight after an upgrade. I regret not have disabled this option as I don't want to have my browsing history be sent to them.
I have spent an hour Googling how this option can be disabled on Windows 8.1 with no luck and due to a lack of screenshots of the custom settings menu online, I cannot quote the exact wording of the checkbox option.
How to disable your browsing history in Windows 8.1 or 8 from being sent to Microsoft.
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Mar 5, 2013
I don't know either this is the right place to ask or not. I just having my 2nd monitor. I just want to ask it is possible for me to play game and browsing the internet at the same time? The 2 monitors hooked up to the same graphic card. both of them is 23". So it is possible to play a full screen game on one monitor while also browsing the internet on the other monitor? I've tried it but whenever I click anything in the second monitor the game minimizes. My settings are set to extended display and I'm guessing that's the reason this happens but are there any settings I can change to make this possible. Basically having the 2 monitors be independent of each other. and this is my computer main spec:-
Motherboard: MSI Z77A-GD65
Graphic card: MSI Twin Frozr 2GD5 R7870
OS: Windows 8 64bit.
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Jul 31, 2014
I have a 600Kbits per sc connection, cable modem so my downloading speed is around 60-70 kbytes/s same in utorrent and in browser downloads, i use windows 8.1 pro, 64 bits, recently my google chrome was turning slow and firefox too, i dunno if my pc was infected by viruses. i scanned wit havast and bitdefender free versions and found nothing.and yesterday when i tried to download a pdf file, i dunno why nut download speed was horrible, started with 24 and then it was like 3-4 kbytes/s and it even failed later.
I thought it was a connection problem so i restarted my connection, browsing was fine everything except downloading seemed okay.
I tried doing the same things with different browsers like firefox or internet explorer but the problem was same.
When i tried utorrent, it was perfectly normal, it gave the usual download speed of 60-70 kbytes/s so it seems the problem was onl in downloading with browsers and no problem with browsing and utorrent. I hard resetted my pc and reinstalled fresh copy of win 8.1 but again twas the same.did it 3 times already but no change. I dunno if it is a virus or something but i am exhausted, ( before formatting my pc , i backed up my files in an external hdd so it may be possible that if there is a virus involved then it may have came back due to my external hdd)
I checked Speedtest.net by Ookla - The Global Broadband Speed Test and there too, showed 0.56 mbps , so it was normal there too
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