Computer Freezes (presumably While Browsing)
Jan 17, 2014
Lately, I have been experiencing freezes, I presume while browsing with Google Chrome. They happen randomly and when my computer freezes, I can still click on icons, close/open tabs on Chrome and generally move my mouse. The only issue is that my computer won't respond to any action performed. There is no blue screen associate, there are no "Program not responding" issues, just a freeze that lasts around 10-20 seconds.
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Jan 26, 2014
So this is a problem I've had with my PC for a long time now, and just never got around to finding a solution. Half the time when I attempt to restart my computer the computer just freezes at the restart screen. So installing software generally results in a crash, I feel as though since my computer simply crashes during half the windows updates that issues are going to begin to stack up.
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Jan 1, 2014
I recently upgraded both my motherboard to an Asus M5a99FX PRO R2.0 and my CPU to an AMD FX 8350 and I've been experiencing some complete freezes playing games like Battlefield 4, Shadow Warrior and Skyrim. In my old build (with a Gigabyte 880GM-USB3L and a Phenom II x4 955BE) the same games would perform okay and I never really experienced any crashes or freezes.
The problem now is that at what are apparently random intervals no longer than 15 minutes during gaming my cpmputer will completely freeze, audio stops, I cannot open the task manager and I even tried toggling Caps Lock and the LED on my keyboard wouldn't toggle. I would leave it stuck there for a couple of minute but nothing would happen, forcing me to hard reset the system.
I can use the computer for regular browsing and video streaming (I think I can alsop play some older games without freezing) without freezes too, which is kind of odd.
My PC specs would be:
OS: Windows 8.1 Pro 64-bitMobo: Asus M5A99FX PRO R2.0CPU: AMD FX-8350 (not overclocked)GPU: Nvidia GTX 660Ti GC 3GB (not overclocked either)Memory: 2 modules of some 4GB Kingston KVR1333D3N9/4G
PSU: Thermaltake TR2 RX 650W
HDD: Seagate ST2000DM001 (2TB)
So far what I've done to try to find a solution to the freezing is rolling back video drivers, then installing the most recent ones again, upgrading to the most recent version of the BIOS for my mobo and my chipset drivers, I've checked the connections on the mobo to make sure everything is installed fine, I've reseated the RAM and the GPU, I've run 2 cycles of memtest86+ to find no errors, I've also run Furmark's GPU burner and CPU burner (both for about 20 minutes) and I haven't crashed on them. My temperatures also don't get too excessive (CPU does't go over 43C and my GPU doesn't go over 64C). I also removed the Realtek Audio drivers and the freezing persisted.
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Jul 23, 2013
I have had this problem with my hp Envy 6 ever since I got it. I installed windows 8 on it however when ever i would right click anywhere in my computer (the view/refresh menu would come however the new/view/sort one would not come) it no matter if it be with the trackpad or a mouse the blue circle would start spinning forever and i would be forced to close the folder i currently have:
Core i-5 1.7 Ghz
4.00 Gb RAM
64 bit Windows 8
(I am not all that sure whether or not i have windows 8 or 8.1 so i can't really say)
I have provided a recording that i have provided in the attachement below:
Something wrong.zip
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Jun 27, 2013
windows 8 Games app the green app with a Xbox controller freezing computer. It just happened to me was very strange i was renewing my Xbox live threw it as you can do that. and the Games app freeze my screen not all the way the mouse moved very slow,and it would freeze from time to time. and then it went from the Games app to the modern interface and then back into Games app,and then it finally came out of it. It has been OK since could it be the application hung up?
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Jul 16, 2013
Lately I have been having major problems with my other computer as it started to freeze constantly and keep messing up then ended up just somehow frying itself, I got a new one and it has been freezing for a few seconds at a time usually when i'm using chrome (it's happened about 6 times so far) and i'm really scared that this might be a messed up PC too.
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Jan 21, 2013
After two refresh and one clean install of Windows 8 within a two-week period, my computer freezes while I'm running CCleaner. It always stops at the same file:
CUserAppDataLocalTemp\_ME149482PyWinTypes26.dll
First few minutes, I can still use my computer, but after that, I cannot print, cannot open Task Manager, cannot shut down the computer. After numerous attempts, I'm able to close CCleaner, but my computer remains frozen.
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Aug 17, 2014
My computer is running very slow all the time, but every 30 seconds - 10 minutes my computer freezes lots of times. I have downloaded a lot of things, and I downloaded something before and it made the computer run very slow. I just wanted to know if the download had anything to do with it.
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May 16, 2014
I just recently installed a new anti-virus software (Kaskersky Anti-Virus 2013) and it runs perfectly (or so I thought).
The only problem that was plaguing my computer was after I restarted it (via the Sidebar and pressing the power icon and clicking restart) and it would "hang" at the restart screen for about 30 seconds.
The pixel icon next to the word "Restarting" would freeze mid spin (I could still move my mouse), but then it would continue to function normally.
So my question is simply: Is this an issue to take action against or is the Anti-Virus software preventing a proper restart?
NOTE: When I start a normal "Shutdown" this problem is absent and the computer shuts down in about 6 seconds.
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Jul 30, 2014
A couple of weeks ago my old PSU blew up. It did kind of like a explosion sound and some flashing, very impressive. I inspected the motherboard and I could not find any damage whatsoever. Only the PSU seemed affected.
After that I bought a new PSU (Tacens MP700 - 700W), an aftermarket CPU fan (Cooler Master Hyper TX3 EVO) and some extra chasis fan to improve air flow and lower the temperature. I plugged everything in, and system started with no apparent issues.
However since a few days ago sometimes my PC restarts without saying anything, some other time it just freezes (very annoying) and some other times it gives me a BSOD with the errors CLOCK_WATCHDOG_TIMEOUT. The frequency of these failures:
- Normal use like browsing, email, programming --> not very often
- Playing game like iRacing --> sometimes it freezes
- Playing game like PES2014 --> it always freezes, sometimes during the first match, sometimes after a 2-3 of them
After googling it appears is a hardware problem so I wonder if the damn PSU damaged some of my other components. The thing is the original PSU was intended to be for a quiet HTPC but I started to work from home and suddenly became a work station. I should have improved the PSU among with the other components (CPU, memory, etc.) but I did not think it was necessary. Bad decission I guess.
I've monitored temperature and it does not seem to be the issue as using a benchmark software at 100% CPU during 30 minutes temperature does not go over 65C on the CPU (I live in Spain where ambient temperature is around 30) and motherboard never pass 68-70. Right now while browsing temp is 35 for the CPU, 45 for the mobo and graphic, 30 for HDD. Pretty normal I think.
I have also upgraded from Windows 8 to Windows 8.1 hoping it was a driver issue but not success either.
Find attached the SF report. Added new crash info:
System errors:
=============
Error: (07/30/2014 01:38:31 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3
Error: (07/30/2014 01:36:11 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3
[Code] ....
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Feb 6, 2013
Every morning, when I turn on my Windows 8 computer, it freezes as soon as the Windows 8 logo starts loading. Instead of panicking, I always push the "reset" button (not the power button) on ZT, and my computer re-starts without any problems.It happens EVERY MORNING. I don't want to refresh, reset, etc...
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Nov 4, 2013
My computer started freezing while downloading large files in uTorrent, About 10 minutes after starting uTorrent the PC starts to be really really slow and 1 minute after it freezes, only restarted/shutdown solve the problem, I've been using uTorrent for years and never had this problem, I mean it happens when I download a 15GB movie, but two months ago I downloaded a 170GB TV series and no problems were with that.
So I thought maybe its a problem in the HDD (not in the space, I have aprox. 150GB free in C and 220GB in D), I don't really know what to do.
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Jul 22, 2013
Win 8x64. I play music a lot with foobar2000 - mp3 files, CDs - most often but not always using its ASIO/JPlay device and driver; i.e., I also use JPlay (service + process + settings - JPLAY - hi-end audio player for Windows). Lately, I've had some computer freezing problems and that's why I write. For example, before leaving for the weekend, I played music for 13 hours, no problem. Returning home yesterday, starting the computer and then the music in exactly the same fashion, within minutes I started getting a string of computer freezes, all occurring when music was playing.
On a previous occasion, I had run a few malware scans that turned up nothing, so I tried to isolate the problem by removing pieces step by step, starting with getting JPlay out of the way, so it was foobar alone, but none worked (my working hunch has been that the problem is foobar itself or the ASIO/JPlay combo getting corrupted somehow). Finally, I uninstalled and reinstalled foobar again and it played ok, although I didn't let it go for long enough to be sure. Then I added JPlay and things seemed ok for awhile, then came back after 90 minutes to find a freeze.
Looking at Admin Events, I notice the following happening a lot, at startup and maybe also related to when the crashes occur:
- The Open Procedure for service "WmiApRpl" in DLL "C:Windowssystem32wbemwmiaprpl.dll" failed. (1008)
- Windows cannot load the extensible counter DLL rdyboost (1023)
- The Open Procedure for service "MSDTC" in DLL "C:Windowssystem32msdtcuiu.DLL" failed. (1008)
- The Open Procedure for service "Lsa" in DLL "C:WindowsSystem32Secur32.dll" failed. (1008)
- The Open Procedure for service "ESENT" in DLL "C:Windowssystem32esentprf.dll" failed. (1008)
- The Open Procedure for service "BITS" in DLL "C:WindowsSystem32itsperf.dll" failed. (1008)
I ran sfc /scannow as admin and it apparently fixed some things and said it couldn't fix others. See the screenshot below, as well as the CBS log file.
I'd like to figure out if Windows has become corrupted or is producing the problem. There's also extreme hostility over at foobar re use of other players, specifically JPlay.)
Gigabyte Z68X-UD3H-B3, i7 2660K cpu, 16gb RAM
-----------
2013-07-22 11:28:59, Info CBS TI: --- Initializing Trusted Installer ---
2013-07-22 11:28:59, Info CBS TI: Last boot time: 2013-07-22 11:08:26.494
2013-07-22 11:28:59, Info CBS Starting TrustedInstaller initialization.
2013-07-22 11:28:59, Info CBS Ending TrustedInstaller initialization.
2013-07-22 11:28:59, Info CBS Starting the TrustedInstaller main loop.
2013-07-22 11:28:59, Info CBS TrustedInstaller service starts successfully.
2013-07-22 11:28:59, Info CBS No startup processing required, TrustedInstaller service was not set as autostart
2013-07-22 11:28:59, Info CBS Startup processing thread terminated normally
2013-07-22 11:28:59, Info CBS Starting TiWorker initialization.
[code].....
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Jul 19, 2013
Lately, while browsing, the computer start to freeze in this way:
First the browser (any browser) gets stuck loading pages but it is responsive (I can change tabs, scroll, select text etc)
The taskbar stops working at all and the mouse cursor changes to spinning circle when I hover on it.
The desktop screen seems to work at first, but it freezes too with the spinning circle if I open anything or right click.
CTRL ALT DEL, ALT TAB and start screen shortcuts won't work.
I have to reset because I can't reach shutdown or reboot options. Then the computer returns to normal.
Checked hard disk, and sfc /scannow without any errors. No errors in Event viewer.
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Sep 26, 2014
It's been a few weeks now, of very random freezes. It's been in and out of computer stores, saying they've solved the issue, and I bring it home and it starts freezing again. Running Win 8.1 pro/ I don't get any blue screens, and I get no crash dumps. And I always have to hard shutdown. driver verifier isn't picking anything up either. Temps are normal. I've reinstalled windows 3 times now. And always with the same results.
memtest passed
sfc passed
chkdsk passed
Everything purchased at the beginning of August 2014. (brand new build).
All drivers and firmwares are updated
BIOS updated
Asus z97 pro (wifi)
Intel i7 4790k
EVGA GTX 780 6gb
Corsair hx850 gold psu
g.skill ripjawx red 8gb (2x4)
noctua nh-d14
samsung 840 pro ssd
2x1TB seagate barracuda hdd (RAID 1)
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Dec 2, 2013
It's been happening for awhile now since windows 7 through to windows 8 and i'm not sure why but it usually happens when i play games even with lowest settings, whenever it freezes it makes me have to force shut down manually.
System Specs :
Windows 8 Pro With Media Centre
4 GB DDR2 RAM
Intel Core 2 Quad CPU Q8300
ATI Radeon HD 4600
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Mar 25, 2014
I use facebook metro app which works very well but there is a problem when i try to upload a photo the only location available for browsing and choosing files from is my documents. I face this problem with other metro apps like video player and VLC windows 8 version.
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Jun 2, 2014
Happens through the normal pc use.
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Apr 21, 2013
I recently bought a new ASUS K55N-DS81 laptop and its been working fine since I got it but today (April 21st, 2013) while browsing in firefox the computer froze completely, it was restarted by pressing the button and afterwards only the ASUS splash page would load with the circle loading animation, it would never progress anywhere just constantly spin. It turned on once and asked me to go back to a previous restore point, during which it froze, now it powered on once again and it updated some things while booting, I got the event log from the event viewer so what caused this behavior in the computer.
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Aug 11, 2014
I receive a BSOD about once every day. And it only ever happens while browsing the internet (using google chrome), it NEVER happens while playing games (which I do about 12hrs a day), it only ever happens when browsing the internet.
I've attached the diagnostic stuff ....
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Nov 7, 2013
It suddenly crash while I'm browsing facebook, no other apps/programs in my PC are open. Attached the dump below
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Nov 13, 2013
So I reset my pc to factory setting and everything went good but when starting either internet explorer or google chrome it seems like they saved my browsing history.
I used the same email account that I used before the resetting.
Is that good? or my pc wasnt resetted at all and there are still some files that weren't deleted.
Plus I found some google chrome files that remained in a folder and I click on one of them and it brought me to google chrome official download page.
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Mar 11, 2014
I have an alienware laptop with windows 8.1 installed. Never had a problem with it in the last 4-5 months until last night. For some reason on shutdown it gave me a BSOD , I rebooted went to bios , disabled INTEL SpeedStep , and started browsing the internet , when a second BSOD interrupted me. I am not sure what the problem is , I am attaching SF file here.
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May 27, 2014
Last night I started having problems using the internet on this computer. YouTube will stop playing. (I have a 30/5mbit connection) Pages that require SSL will give an error in opera or will just display completely blank in Firefox. Downloads do not complete or are corrupted when they finish ten minutes later for small files. I tried to download Firefox six different times to see if it was Opera before I gave up and used a USB drive to get it from my laptop. Also, most interestingly, JPG images become corrupted. There are some screenshots down lower.
-speedtest.net comes back at appropriate speed
-SSL test comes back passed every time
-SSL not disabled in either browser
-pages that have a load process like gmail never finish
-uploads fail - like the images here took multiple tries and the JPG corruption screenshot never uploaded. After I posted this it showed up.
-my PC is hardwired into the router, but the laptop and all smart phones can use the internet flawlessly
I keep Avast up to date and comes back clean after a scan. I use the windows firewall but windows defender is disabled. Browsers are on the exception list here. All drivers are up to date. There has been no recent driver installs or new programs downloaded. I also know what type of sites will get me spyware or malware, I have plugins on my browsers, and I am the only user of this PC.
Attachment 43917
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Aug 6, 2014
I've resisted updating to Win 8.1 since it's release, Win 8, for me, is confusing enough! I finally decided to update to Win 8.1, downloaded/installed it, and now, periodically, pages won't load while browsing the Internet. It hangs up for 30 seconds or so then shows "This page Can Not be Displayed." I click the "fix" button to repair whatever is wrong and get the same explanation, "You are not connected to a network," close the information box and the page I was going to comes on. I watch my Network Connections while 8.1 is "fixing" the problem and it always shows I'm connected. 8.1, while "fixing" the problem, will disconnect my laptop from the network, momentarily, then reconnect it. It will work fine for a few minutes then it starts all over again. I have a second Win 7 laptop I run at the same time to see if it also gets disconnected and it runs fine, while the 8.1 machine is supposedly not connected.
I didn't have the problem before I downloaded 8.1. I don't have the problem on my Win7 laptop or desktop PC.The problem happens at all times of the day/night and at no specific time.
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Jul 30, 2014
I've been experiencing BSOD shortly after upgrade to windows 8.1, roughly a couple of months ago. The frequency is increasing, several times a week is not uncommon. Usually BSOD happens whilst downloading or occasionally just browsing the web.
I've uploaded SFdebugfile for your consideration.
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Jun 21, 2014
Under Windows 7-- whatever bluetooth software I had used to let me connect to my bluetooth enabled phone and browse the memory for pictures, videos, etc to download. I see no such option on Windows 8
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May 11, 2014
I have just bought a new asus laptop with the latest windows 8 software. Now I click on the camera icon tile and can film which shows up as a full screen. Now the problem arises when I go back to the tiles to go to the internet and the webcam turns itself off? I want the webcam to keep recording as I browse the internet?
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Aug 8, 2014
I have a problem with my machine I've been battling for months now. It will just randomly restart and I could be doing anything. It has happened when browsing the web, playing games, and even when the motherboard logo shows up during startup.
It never seems to crash when running Prime95 or OCCT stress tests. What I've done:
Hardware
-Re-installed windows twice
-Purchased new motherboard
-Purchased new CPU cooler (from air into liquid)
-Purchased new GPU (HD7950 to GTX780)
-Purchased SSD
-Monitoring software showed PSU 12v rail running at 10.8v when stressed. Checked 4 pin molex connector with voltmeter and it measured 12.2v and it dropped to 12.1v under stress.
-Changed the case, thought it was a short circuit somewhere.
Software
-Run multiple stress tests which did not cause a crash.
-Ran Prime95 and Battlefield 4 at the same time. No crash
-Updated GPU drivers
-Updated motherboard drivers
-Can't update BIOS, scared computer will restart during the flash. My motherboard revision is 1.01 and
-I've run memtest for 5 hours, but I should do it again
Sometimes, instead of a restart, my display will turn off and any sound playing will begin to loop. PC will be unresponsive. CPU temps reach only about 35 degrees under full load.
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Dec 5, 2013
When downloading with uTorrent the general browsing is either very slow or impossible (page not responsive). I have implemented following tweaks but have not given it enough time so don't know if they work.
The tweaks were;
Lowering net.max_halfopen to 4
bt.connect_speed to 4
disabling DHT
disabling UPnP
lowering the global maximum number of connections to 200? 100? 50? (I have chosen 50)
disabling UPnP and NAT-PMP
lowering the upload slots to 4
limiting the upload limit to 100 kB/s
enabling outgoing protocol encryption
I have set listening port to 6881 & have port forwarded this port
I have a fiber optic connection of 95 Mbps downloading and 60 Mbps uploading.
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Jan 28, 2014
I keep getting random BSODs while browsing the web, especially when opening images. I use Google Chrome and Firefox. I also sometimes get BSODs sometimes while gaming.
The approximate time I started getting BSODs is after the breaker in my apartment jumped and the PC got shut down. I've looked over the hardware but everything seemed fine.
I've included a SF Diag tool log (it contains several minidumps from over the last few weeks).
One thing to note, I do not have the Windows 8 install disk with me as I'm a student away from home right now. Also, the PC is a custom rig, I'm not sure if that has something to do with the BSODs or not.
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