Computer Freezes At Restart Screen Then Continue To Function Normally

May 16, 2014

I just recently installed a new anti-virus software (Kaskersky Anti-Virus 2013) and it runs perfectly (or so I thought).

The only problem that was plaguing my computer was after I restarted it (via the Sidebar and pressing the power icon and clicking restart) and it would "hang" at the restart screen for about 30 seconds.

The pixel icon next to the word "Restarting" would freeze mid spin (I could still move my mouse), but then it would continue to function normally.

So my question is simply: Is this an issue to take action against or is the Anti-Virus software preventing a proper restart?

NOTE: When I start a normal "Shutdown" this problem is absent and the computer shuts down in about 6 seconds.

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My PC specs would be:
OS: Windows 8.1 Pro 64-bitMobo: Asus M5A99FX PRO R2.0CPU: AMD FX-8350 (not overclocked)GPU: Nvidia GTX 660Ti GC 3GB (not overclocked either)Memory: 2 modules of some 4GB Kingston KVR1333D3N9/4G
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I have provided a recording that i have provided in the attachement below:

Something wrong.zip

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I have also upgraded from Windows 8 to Windows 8.1 hoping it was a driver issue but not success either.

Find attached the SF report. Added new crash info:

System errors:
=============
Error: (07/30/2014 01:38:31 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3

Error: (07/30/2014 01:36:11 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3

[Code] ....

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I'd like to figure out if Windows has become corrupted or is producing the problem. There's also extreme hostility over at foobar re use of other players, specifically JPlay.)

Gigabyte Z68X-UD3H-B3, i7 2660K cpu, 16gb RAM
-----------
2013-07-22 11:28:59, Info CBS TI: --- Initializing Trusted Installer ---
2013-07-22 11:28:59, Info CBS TI: Last boot time: 2013-07-22 11:08:26.494
2013-07-22 11:28:59, Info CBS Starting TrustedInstaller initialization.
2013-07-22 11:28:59, Info CBS Ending TrustedInstaller initialization.
2013-07-22 11:28:59, Info CBS Starting the TrustedInstaller main loop.
2013-07-22 11:28:59, Info CBS TrustedInstaller service starts successfully.
2013-07-22 11:28:59, Info CBS No startup processing required, TrustedInstaller service was not set as autostart
2013-07-22 11:28:59, Info CBS Startup processing thread terminated normally
2013-07-22 11:28:59, Info CBS Starting TiWorker initialization.

[code].....

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Running
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I wasn't sure what to provide for specs, so I'll just add in the usual Ram and stuff:

Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz 2.40 GHz
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System type: 64-bit Operating System, x64-based processor
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