Computer Freezes At Restart Screen Then Continue To Function Normally
May 16, 2014
I just recently installed a new anti-virus software (Kaskersky Anti-Virus 2013) and it runs perfectly (or so I thought).
The only problem that was plaguing my computer was after I restarted it (via the Sidebar and pressing the power icon and clicking restart) and it would "hang" at the restart screen for about 30 seconds.
The pixel icon next to the word "Restarting" would freeze mid spin (I could still move my mouse), but then it would continue to function normally.
So my question is simply: Is this an issue to take action against or is the Anti-Virus software preventing a proper restart?
NOTE: When I start a normal "Shutdown" this problem is absent and the computer shuts down in about 6 seconds.
So this is a problem I've had with my PC for a long time now, and just never got around to finding a solution. Half the time when I attempt to restart my computer the computer just freezes at the restart screen. So installing software generally results in a crash, I feel as though since my computer simply crashes during half the windows updates that issues are going to begin to stack up.
When my computer restarts, it seems to never end. I once waited 20 minutes for it to restart but it was still at the same screen. Now whenever it goes into restart, I just hold my power button until it shuts down. I don't think it's good for my laptop so I want to figure out a way to have a fast restart. I got this laptop 3 weeks ago and it always had this problem. My old laptop restarts in under 2 minutes.
I built a very high-spec gaming PC last August and installed Windows 8. I upgraded to 8.1 later and did not experience any problems until I needed to reinstall Windows 8.1 in February in order for USB devices to function properly (restoring or refreshing Windows 8.1 wasn't an option because that function is currently broken (sort it out Microsoft!!))
Since then, a unique problem seems to have developed. My CPU is an Intel-4770k, so when I first boot up the PC from shut down, or when I press the hard restart button on my computer case, the computer boots up very quickly and with no problems. However, when I click 'Restart' from Windows, the interface shuts down, and my PC remains active, but nothing else happens for a good 2 or 3 minutes. After that time, I see two red LEDs on my motherboard flash (I guess that is the PC posting) and the computer starts up.
I am clueless as to why the Restart function has such a massive delay. I followed the steps on one thread which told me to go into msconfig and disable all start-up applications and to do the same in task manager, but after doing so and restarting my PC, the problem persisted. (The thread : [URL] .... )
Lately, I have been experiencing freezes, I presume while browsing with Google Chrome. They happen randomly and when my computer freezes, I can still click on icons, close/open tabs on Chrome and generally move my mouse. The only issue is that my computer won't respond to any action performed. There is no blue screen associate, there are no "Program not responding" issues, just a freeze that lasts around 10-20 seconds.
I recently upgraded both my motherboard to an Asus M5a99FX PRO R2.0 and my CPU to an AMD FX 8350 and I've been experiencing some complete freezes playing games like Battlefield 4, Shadow Warrior and Skyrim. In my old build (with a Gigabyte 880GM-USB3L and a Phenom II x4 955BE) the same games would perform okay and I never really experienced any crashes or freezes.
The problem now is that at what are apparently random intervals no longer than 15 minutes during gaming my cpmputer will completely freeze, audio stops, I cannot open the task manager and I even tried toggling Caps Lock and the LED on my keyboard wouldn't toggle. I would leave it stuck there for a couple of minute but nothing would happen, forcing me to hard reset the system.
I can use the computer for regular browsing and video streaming (I think I can alsop play some older games without freezing) without freezes too, which is kind of odd.
My PC specs would be: OS: Windows 8.1 Pro 64-bitMobo: Asus M5A99FX PRO R2.0CPU: AMD FX-8350 (not overclocked)GPU: Nvidia GTX 660Ti GC 3GB (not overclocked either)Memory: 2 modules of some 4GB Kingston KVR1333D3N9/4G PSU: Thermaltake TR2 RX 650W HDD: Seagate ST2000DM001 (2TB)
So far what I've done to try to find a solution to the freezing is rolling back video drivers, then installing the most recent ones again, upgrading to the most recent version of the BIOS for my mobo and my chipset drivers, I've checked the connections on the mobo to make sure everything is installed fine, I've reseated the RAM and the GPU, I've run 2 cycles of memtest86+ to find no errors, I've also run Furmark's GPU burner and CPU burner (both for about 20 minutes) and I haven't crashed on them. My temperatures also don't get too excessive (CPU does't go over 43C and my GPU doesn't go over 64C). I also removed the Realtek Audio drivers and the freezing persisted.
I have had this problem with my hp Envy 6 ever since I got it. I installed windows 8 on it however when ever i would right click anywhere in my computer (the view/refresh menu would come however the new/view/sort one would not come) it no matter if it be with the trackpad or a mouse the blue circle would start spinning forever and i would be forced to close the folder i currently have:
Core i-5 1.7 Ghz 4.00 Gb RAM 64 bit Windows 8
(I am not all that sure whether or not i have windows 8 or 8.1 so i can't really say)
I have provided a recording that i have provided in the attachement below:
windows 8 Games app the green app with a Xbox controller freezing computer. It just happened to me was very strange i was renewing my Xbox live threw it as you can do that. and the Games app freeze my screen not all the way the mouse moved very slow,and it would freeze from time to time. and then it went from the Games app to the modern interface and then back into Games app,and then it finally came out of it. It has been OK since could it be the application hung up?
Lately I have been having major problems with my other computer as it started to freeze constantly and keep messing up then ended up just somehow frying itself, I got a new one and it has been freezing for a few seconds at a time usually when i'm using chrome (it's happened about 6 times so far) and i'm really scared that this might be a messed up PC too.
After two refresh and one clean install of Windows 8 within a two-week period, my computer freezes while I'm running CCleaner. It always stops at the same file:
First few minutes, I can still use my computer, but after that, I cannot print, cannot open Task Manager, cannot shut down the computer. After numerous attempts, I'm able to close CCleaner, but my computer remains frozen.
My computer is running very slow all the time, but every 30 seconds - 10 minutes my computer freezes lots of times. I have downloaded a lot of things, and I downloaded something before and it made the computer run very slow. I just wanted to know if the download had anything to do with it.
A couple of weeks ago my old PSU blew up. It did kind of like a explosion sound and some flashing, very impressive. I inspected the motherboard and I could not find any damage whatsoever. Only the PSU seemed affected.
After that I bought a new PSU (Tacens MP700 - 700W), an aftermarket CPU fan (Cooler Master Hyper TX3 EVO) and some extra chasis fan to improve air flow and lower the temperature. I plugged everything in, and system started with no apparent issues.
However since a few days ago sometimes my PC restarts without saying anything, some other time it just freezes (very annoying) and some other times it gives me a BSOD with the errors CLOCK_WATCHDOG_TIMEOUT. The frequency of these failures:
- Normal use like browsing, email, programming --> not very often - Playing game like iRacing --> sometimes it freezes - Playing game like PES2014 --> it always freezes, sometimes during the first match, sometimes after a 2-3 of them
After googling it appears is a hardware problem so I wonder if the damn PSU damaged some of my other components. The thing is the original PSU was intended to be for a quiet HTPC but I started to work from home and suddenly became a work station. I should have improved the PSU among with the other components (CPU, memory, etc.) but I did not think it was necessary. Bad decission I guess.
I've monitored temperature and it does not seem to be the issue as using a benchmark software at 100% CPU during 30 minutes temperature does not go over 65C on the CPU (I live in Spain where ambient temperature is around 30) and motherboard never pass 68-70. Right now while browsing temp is 35 for the CPU, 45 for the mobo and graphic, 30 for HDD. Pretty normal I think.
I have also upgraded from Windows 8 to Windows 8.1 hoping it was a driver issue but not success either.
Find attached the SF report. Added new crash info:
System errors: ============= Error: (07/30/2014 01:38:31 PM) (Source: Service Control Manager) (User: ) Description: The AODDriver4.2.0 service failed to start due to the following error: %%3
Error: (07/30/2014 01:36:11 PM) (Source: Service Control Manager) (User: ) Description: The AODDriver4.2.0 service failed to start due to the following error: %%3
Every morning, when I turn on my Windows 8 computer, it freezes as soon as the Windows 8 logo starts loading. Instead of panicking, I always push the "reset" button (not the power button) on ZT, and my computer re-starts without any problems.It happens EVERY MORNING. I don't want to refresh, reset, etc...
After upgrading a Dell XPS One using both Intel HD 4000 and nVidia 640M graphics, the computer takes 5 minutes to restart. The restart screen immediately shows up after hitting the restart button. Then the screen goes black for 5 minutes. Afterwards the Dell logo shows up and everything starts fine from there. I don't understand why the monitor stays black for 5 minutes before restarting.
My computer started freezing while downloading large files in uTorrent, About 10 minutes after starting uTorrent the PC starts to be really really slow and 1 minute after it freezes, only restarted/shutdown solve the problem, I've been using uTorrent for years and never had this problem, I mean it happens when I download a 15GB movie, but two months ago I downloaded a 170GB TV series and no problems were with that.
So I thought maybe its a problem in the HDD (not in the space, I have aprox. 150GB free in C and 220GB in D), I don't really know what to do.
Win 8x64. I play music a lot with foobar2000 - mp3 files, CDs - most often but not always using its ASIO/JPlay device and driver; i.e., I also use JPlay (service + process + settings - JPLAY - hi-end audio player for Windows). Lately, I've had some computer freezing problems and that's why I write. For example, before leaving for the weekend, I played music for 13 hours, no problem. Returning home yesterday, starting the computer and then the music in exactly the same fashion, within minutes I started getting a string of computer freezes, all occurring when music was playing.
On a previous occasion, I had run a few malware scans that turned up nothing, so I tried to isolate the problem by removing pieces step by step, starting with getting JPlay out of the way, so it was foobar alone, but none worked (my working hunch has been that the problem is foobar itself or the ASIO/JPlay combo getting corrupted somehow). Finally, I uninstalled and reinstalled foobar again and it played ok, although I didn't let it go for long enough to be sure. Then I added JPlay and things seemed ok for awhile, then came back after 90 minutes to find a freeze.
Looking at Admin Events, I notice the following happening a lot, at startup and maybe also related to when the crashes occur:
- The Open Procedure for service "WmiApRpl" in DLL "C:Windowssystem32wbemwmiaprpl.dll" failed. (1008) - Windows cannot load the extensible counter DLL rdyboost (1023) - The Open Procedure for service "MSDTC" in DLL "C:Windowssystem32msdtcuiu.DLL" failed. (1008) - The Open Procedure for service "Lsa" in DLL "C:WindowsSystem32Secur32.dll" failed. (1008) - The Open Procedure for service "ESENT" in DLL "C:Windowssystem32esentprf.dll" failed. (1008) - The Open Procedure for service "BITS" in DLL "C:WindowsSystem32itsperf.dll" failed. (1008)
I ran sfc /scannow as admin and it apparently fixed some things and said it couldn't fix others. See the screenshot below, as well as the CBS log file.
I'd like to figure out if Windows has become corrupted or is producing the problem. There's also extreme hostility over at foobar re use of other players, specifically JPlay.)
Gigabyte Z68X-UD3H-B3, i7 2660K cpu, 16gb RAM ----------- 2013-07-22 11:28:59, Info CBS TI: --- Initializing Trusted Installer --- 2013-07-22 11:28:59, Info CBS TI: Last boot time: 2013-07-22 11:08:26.494 2013-07-22 11:28:59, Info CBS Starting TrustedInstaller initialization. 2013-07-22 11:28:59, Info CBS Ending TrustedInstaller initialization. 2013-07-22 11:28:59, Info CBS Starting the TrustedInstaller main loop. 2013-07-22 11:28:59, Info CBS TrustedInstaller service starts successfully. 2013-07-22 11:28:59, Info CBS No startup processing required, TrustedInstaller service was not set as autostart 2013-07-22 11:28:59, Info CBS Startup processing thread terminated normally 2013-07-22 11:28:59, Info CBS Starting TiWorker initialization.
It's been a few weeks now, of very random freezes. It's been in and out of computer stores, saying they've solved the issue, and I bring it home and it starts freezing again. Running Win 8.1 pro/ I don't get any blue screens, and I get no crash dumps. And I always have to hard shutdown. driver verifier isn't picking anything up either. Temps are normal. I've reinstalled windows 3 times now. And always with the same results.
Everything purchased at the beginning of August 2014. (brand new build).
Every time I Restart my Laptop, the Lock Screen does not show the Welcome Screen and skips directly to the User Account login screen. Actually, it shows a darkish blue screen for a couple of seconds and then jumps to the user account login.
When I use the logout function or the shutdown (and I power it back on) everything works normally.
I have ran SFC / Scannow in windows (8.1 by the way).
I have a laptop with windows 8, and everytime (or almost everytime, about 4/5 of the times) when I start/restart it, it says that it's configuring windows, please do not shut down your computer. This takes about 20 minutes each time and is really annoying.
Also, I'm not sure this happens all the time, but the first time this happend I just sat by my computer and waited. There I saw that first it was configuring, then when that got to 100%, it said "Configuration failed", then it said "Restarting" and started all over again, but the 2nd time it finished successfully and the computer started.
Since then, I haven't bothered sitting by my laptop and waiting for it while it updates, so I go do something else. So I don't know if that "Configuration failed" thing happens everytime or only that time.
I've had my windows 8 computer since December and for the past month or so it will not restart or shut down unless I do a hard shut down with the power button. When hitting restart it starts to shut down, then comes up with "restarting" screen and just stays there, never moves from there. On shut down it just freezes after closing down windows. It can't be good always shutting down via the power button. I haven't added any new programs at all so not sure why this started happening.
I'm having an issue where if my USB devices are plugged in when i start my computer they are fine. but if i try to plug in a thumbdrive after it's already been turned on it won't recognize it. nothing.
Just Ran the SFC /scannow and i don't know what to make of it. it is attach The Attached file has the SFC details. not sure what to make of it.
Running Windows 8.1 x64 Gygabyte: z68a-d3h-b3 (will attach more if needed.)
I have solved this issue by not leaving my laptop plugged into my television through HDMI while it restarts to install updates. If you run into this issue, make sure you try leaving all ports open on your computer.
A few weeks ago my PC ran into a Blue screen of death error. I'm not sure why or exactly when it happened, but I think it may have led to the issues I have now. About 3 weeks ago (I think) I was playing a game and the forced restart to install updates thing popped up. It said I had 15 minutes before my system would restart and install updates. I was a bit cranky at the time, so I got mad and decided to look up on the internet how to disable forced restarts for windows 8. I came across a thread on a site much like this that explained how to open your system registry and delete the forced restart file or something similar.
I opened my registry and couldn't find it, so I ended up not deleting anything, but I did keep my registry open on accident and my computer restarted while it was open. It crashed during the update install and gave me a BSOD error. I restarted my computer and it began installing updates yet again. It got to 30% and then went black. A few seconds later, the Asus logo popped up with the loading circle below it. It said attempting to repair or something similar to that. It eventually failed to repair, so it asked if I would like to proceed with a system restore. Seeing no other options, I clicked yes. The screen went black again and the Asus logo showed up with the loading circle below it. It failed to system restore and took me to a blue screen that isn't the BSOD. It said there were other options like refreshing my system, and it assured me that I would not lose my files (but it said nothing about apps).
I decided to do that over the manufacturer restore. It worked, but I lost all of my apps that I had installed. After redownloading and installing all the apps, I thought it would be over. About a week later another windows update popped up. I thought it would work fine this time, so I let it go. The same thing happened, and I ended up having to system refresh again. This happens every time my computer restarts, and it is very aggravating. I'm not sure what to do about it, although I haven't tried to manufacturer restore yet.
TL/DR; My computer has to system refresh every time it restarts, causing me to lose all of my apps and have to reinstall them each time. I think it has something to do with my computer restarting to install updates while my system registry was open.
I wasn't sure what to provide for specs, so I'll just add in the usual Ram and stuff:
Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz 2.40 GHz Installed memory (RAM): 8.00GB (7.89 GB usable) System type: 64-bit Operating System, x64-based processor Pen and Touch: Full Windows Touch Support with 10 Touch Points
I added the SF_19-11-2013.rar file to the post because I just saw the requirements >.>
I purchased a new computer in the last few days, pre-installed Windows 8. I was having the odd error message where Chrome would stop working and reload. Or sometimes an error message saying my computer would restart. They are different messages:
Memory Management IRQL_NOT_LESS_OR_EQUAL Special Pool Detected Memory Corrupt
I downloaded all updates for Windows 8, then updated to 8.1 and downloaded all but one update available (Bing Desktop). I am still getting these BSOD. Sometimes in Chrome, sometimes in Steam, and sometimes randomly
I've run the Memory diagnostic tool in Windows, and it found no errors. I've attached the SF Diagnostics folder which was created.
I have hidden all of the foreign language fonts that are Windows 8.1 system fonts. However, the hidden fonts continue to display in Office 2010, Adobe Creative Cloud and Corel Draw X6, as well as other programs and applications.
How do I prevent the fonts from displaying or better -- which ones can be deleted? Surely Windows will function in the U.S. without a Himalayan font loaded.
I've tried using a third party font manager, both NexusFont and Bitstream Font Navigator, but with no improved results.
When I am away from the computer for maybe an hour or more and come back, the Start Screen will not operate, I have to keep rebooting my machine. It is getting frustrating. I have changed the settings to NOT allow hibernation of the computer to include the hard disk drive when not in use; however, the Start Screen after non-use does not want to work, freezes. What can I do?
I recently installed windows 8.1 pro x64 on my laptop which is acer 5755g.but i've a very strange problem with that. When I want to go afk before leaving laptop i press windows + l key and go to lock screen everything is ok now but when I'm coming back in few hours laptop is freezes and must shut it down from power button.
I tried: installed windows again updated all of drivers using coolpad