Windows Freezes At Right Clicking In Computer

Jul 23, 2013

I have had this problem with my hp Envy 6 ever since I got it. I installed windows 8 on it however when ever i would right click anywhere in my computer (the view/refresh menu would come however the new/view/sort one would not come) it no matter if it be with the trackpad or a mouse the blue circle would start spinning forever and i would be forced to close the folder i currently have:

Core i-5 1.7 Ghz
4.00 Gb RAM
64 bit Windows 8

(I am not all that sure whether or not i have windows 8 or 8.1 so i can't really say)

I have provided a recording that i have provided in the attachement below:

Something wrong.zip

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Jan 1, 2014

I recently upgraded both my motherboard to an Asus M5a99FX PRO R2.0 and my CPU to an AMD FX 8350 and I've been experiencing some complete freezes playing games like Battlefield 4, Shadow Warrior and Skyrim. In my old build (with a Gigabyte 880GM-USB3L and a Phenom II x4 955BE) the same games would perform okay and I never really experienced any crashes or freezes.

The problem now is that at what are apparently random intervals no longer than 15 minutes during gaming my cpmputer will completely freeze, audio stops, I cannot open the task manager and I even tried toggling Caps Lock and the LED on my keyboard wouldn't toggle. I would leave it stuck there for a couple of minute but nothing would happen, forcing me to hard reset the system.

I can use the computer for regular browsing and video streaming (I think I can alsop play some older games without freezing) without freezes too, which is kind of odd.

My PC specs would be:
OS: Windows 8.1 Pro 64-bitMobo: Asus M5A99FX PRO R2.0CPU: AMD FX-8350 (not overclocked)GPU: Nvidia GTX 660Ti GC 3GB (not overclocked either)Memory: 2 modules of some 4GB Kingston KVR1333D3N9/4G
PSU: Thermaltake TR2 RX 650W
HDD: Seagate ST2000DM001 (2TB)

So far what I've done to try to find a solution to the freezing is rolling back video drivers, then installing the most recent ones again, upgrading to the most recent version of the BIOS for my mobo and my chipset drivers, I've checked the connections on the mobo to make sure everything is installed fine, I've reseated the RAM and the GPU, I've run 2 cycles of memtest86+ to find no errors, I've also run Furmark's GPU burner and CPU burner (both for about 20 minutes) and I haven't crashed on them. My temperatures also don't get too excessive (CPU does't go over 43C and my GPU doesn't go over 64C). I also removed the Realtek Audio drivers and the freezing persisted.

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Lately I have been having major problems with my other computer as it started to freeze constantly and keep messing up then ended up just somehow frying itself, I got a new one and it has been freezing for a few seconds at a time usually when i'm using chrome (it's happened about 6 times so far) and i'm really scared that this might be a messed up PC too.

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May 16, 2014

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The only problem that was plaguing my computer was after I restarted it (via the Sidebar and pressing the power icon and clicking restart) and it would "hang" at the restart screen for about 30 seconds.

The pixel icon next to the word "Restarting" would freeze mid spin (I could still move my mouse), but then it would continue to function normally.

So my question is simply: Is this an issue to take action against or is the Anti-Virus software preventing a proper restart?

NOTE: When I start a normal "Shutdown" this problem is absent and the computer shuts down in about 6 seconds.

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Jul 30, 2014

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After that I bought a new PSU (Tacens MP700 - 700W), an aftermarket CPU fan (Cooler Master Hyper TX3 EVO) and some extra chasis fan to improve air flow and lower the temperature. I plugged everything in, and system started with no apparent issues.

However since a few days ago sometimes my PC restarts without saying anything, some other time it just freezes (very annoying) and some other times it gives me a BSOD with the errors CLOCK_WATCHDOG_TIMEOUT. The frequency of these failures:

- Normal use like browsing, email, programming --> not very often
- Playing game like iRacing --> sometimes it freezes
- Playing game like PES2014 --> it always freezes, sometimes during the first match, sometimes after a 2-3 of them

After googling it appears is a hardware problem so I wonder if the damn PSU damaged some of my other components. The thing is the original PSU was intended to be for a quiet HTPC but I started to work from home and suddenly became a work station. I should have improved the PSU among with the other components (CPU, memory, etc.) but I did not think it was necessary. Bad decission I guess.

I've monitored temperature and it does not seem to be the issue as using a benchmark software at 100% CPU during 30 minutes temperature does not go over 65C on the CPU (I live in Spain where ambient temperature is around 30) and motherboard never pass 68-70. Right now while browsing temp is 35 for the CPU, 45 for the mobo and graphic, 30 for HDD. Pretty normal I think.

I have also upgraded from Windows 8 to Windows 8.1 hoping it was a driver issue but not success either.

Find attached the SF report. Added new crash info:

System errors:
=============
Error: (07/30/2014 01:38:31 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3

Error: (07/30/2014 01:36:11 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3

[Code] ....

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On a previous occasion, I had run a few malware scans that turned up nothing, so I tried to isolate the problem by removing pieces step by step, starting with getting JPlay out of the way, so it was foobar alone, but none worked (my working hunch has been that the problem is foobar itself or the ASIO/JPlay combo getting corrupted somehow). Finally, I uninstalled and reinstalled foobar again and it played ok, although I didn't let it go for long enough to be sure. Then I added JPlay and things seemed ok for awhile, then came back after 90 minutes to find a freeze.

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- The Open Procedure for service "WmiApRpl" in DLL "C:Windowssystem32wbemwmiaprpl.dll" failed. (1008)
- Windows cannot load the extensible counter DLL rdyboost (1023)
- The Open Procedure for service "MSDTC" in DLL "C:Windowssystem32msdtcuiu.DLL" failed. (1008)
- The Open Procedure for service "Lsa" in DLL "C:WindowsSystem32Secur32.dll" failed. (1008)
- The Open Procedure for service "ESENT" in DLL "C:Windowssystem32esentprf.dll" failed. (1008)
- The Open Procedure for service "BITS" in DLL "C:WindowsSystem32itsperf.dll" failed. (1008)

I ran sfc /scannow as admin and it apparently fixed some things and said it couldn't fix others. See the screenshot below, as well as the CBS log file.

I'd like to figure out if Windows has become corrupted or is producing the problem. There's also extreme hostility over at foobar re use of other players, specifically JPlay.)

Gigabyte Z68X-UD3H-B3, i7 2660K cpu, 16gb RAM
-----------
2013-07-22 11:28:59, Info CBS TI: --- Initializing Trusted Installer ---
2013-07-22 11:28:59, Info CBS TI: Last boot time: 2013-07-22 11:08:26.494
2013-07-22 11:28:59, Info CBS Starting TrustedInstaller initialization.
2013-07-22 11:28:59, Info CBS Ending TrustedInstaller initialization.
2013-07-22 11:28:59, Info CBS Starting the TrustedInstaller main loop.
2013-07-22 11:28:59, Info CBS TrustedInstaller service starts successfully.
2013-07-22 11:28:59, Info CBS No startup processing required, TrustedInstaller service was not set as autostart
2013-07-22 11:28:59, Info CBS Startup processing thread terminated normally
2013-07-22 11:28:59, Info CBS Starting TiWorker initialization.

[code].....

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CTRL ALT DEL, ALT TAB and start screen shortcuts won't work.

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memtest passed

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BIOS updated

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