Debugging :: BSOD On Windows 8.1 On Shutdown Then During Browsing
Mar 11, 2014
I have an alienware laptop with windows 8.1 installed. Never had a problem with it in the last 4-5 months until last night. For some reason on shutdown it gave me a BSOD , I rebooted went to bios , disabled INTEL SpeedStep , and started browsing the internet , when a second BSOD interrupted me. I am not sure what the problem is , I am attaching SF file here.
I receive a BSOD about once every day. And it only ever happens while browsing the internet (using google chrome), it NEVER happens while playing games (which I do about 12hrs a day), it only ever happens when browsing the internet.
I've been experiencing BSOD shortly after upgrade to windows 8.1, roughly a couple of months ago. The frequency is increasing, several times a week is not uncommon. Usually BSOD happens whilst downloading or occasionally just browsing the web.
I keep getting random BSODs while browsing the web, especially when opening images. I use Google Chrome and Firefox. I also sometimes get BSODs sometimes while gaming.
The approximate time I started getting BSODs is after the breaker in my apartment jumped and the PC got shut down. I've looked over the hardware but everything seemed fine.
I've included a SF Diag tool log (it contains several minidumps from over the last few weeks).
One thing to note, I do not have the Windows 8 install disk with me as I'm a student away from home right now. Also, the PC is a custom rig, I'm not sure if that has something to do with the BSODs or not.
This issue happened from the first day I got my computer and I read that its a driver related issue.
however I did try to fix it many times until I got to the point where the BSOD doesnt happen as often anymore but I still got this one today "will upload files on attachment".
After having success with an ASUS desktop replacement, bought an ASUS desktop as well.
Steps completed: Updated drivers (manufacturer>asus when possible) Memtest passed BIOS Frequent checking of temps to ensure its not overheat Tried to resolve based on eventlog entries and windbg
I just had a BSOD for the first time, it occurred during a shutdown. A program was preventing the shutdown, but I couldn't tell what it was (was trying to go to sleep). It occurred after encountering some weird problems. First after playing Mass Effect 3, my Ethernet port was somehow disabled, and I couldn't connect to the internet. Then I decided to play some insurgency, then insurgency crashed. I had to close it via task manager along with steam. After that I decide to shutdown my computer, it was taking long, and then it BSOD.
Afterwards I ran a sfc scan, and it came up saying something like it found some corrupt files but couldn't fix them all
I fixed the ethernet port problem, by re-enabling it (I was still able to connect to the internet via WiFi). Also ran a virus scan with Mcafee nothing showed up.
Code: SourceWindowsSummaryShut down unexpectedly Date2014-03-15 5:07 AM Status Solution available Problem signature Problem Event Name: BlueScreen OS Version: 6.2.9200.2.0.0.768.101 Locale ID: 4105Extra information about the problem BCCode: 9fBCP1: 0000000000000004BCP2: 000000000000012CBCP3: FFFFFA8011FA71C0BCP4: FFFFF8004B0EB810 OS Version: 6_2_9200Service Pack: 0_0Product: 768_1Bucket ID: 0x9F_4_IMAGE_L1C63x64.sys
I'd like to report a BSoD and would like to solve it. It is occurring on my Laptop a Lenovo Y510P. Almost 3 months old. Got it this January.
The BSoD only occurs during shutdown and it "Does not" happen always. I noticed a pattern though.
-I think it may something to do with my graphics tablet which I use for my work, In fact this only occured weeks after I started using the tablet. Not 100% sure though. Amazon.com : Huion H610 Pro Graphics Drawing Pen Tablet : Computer Digital Tablets : Computers & Accessories -Had a Full Windows update before it started. Many days before it occurred though.
I have been using my asus laptop but recently started blue screening. When trying to shut it down the screen will go black, but the system lights remain on and it remains running, however irresponsive. It also began showing a blue screen with the warning "Driver power state failure".
I got a brand-new X1 Carbon ThinkPad about a week ago, and I have been experiencing various BSODs, which I have uploaded the minidump files of here.
They have varied from the IRQL_NOT_LESS_OR_EQUAL error to KMODE_EXCEPTION_NOT_HANDLED. I thought that the problem was related to my graphics card (it still very well may be), so I removed and redownloaded the graphics driver, but to no avail; the BSODs still occurred. The only thing that the various BSODs have in common is that one of the red highlighted files in BlueScreenView is always ntoskrnl.exe.
I've been receiving some strange BSODS as of late . They seem to be occurring when I either have a Facebook tab open in my Google Chrome, or when I'm browsing my Facebook timeline.
Here's some PC stats in case you need them: 8 gigs of ram Windows 8.1 PSU: Corsair AX760 760W GPU: Sapphire R9 290 CPU: Intel i5 4670k Motherboard: Gigabyte G1 Sniper Z87
I've had 1 BSOD related to my atikmdag.sys, which I assumed was my display driver, so I uninstalled my gpu drivers using DDU, then reinstalled the latest version from the AMD website, after that I had 2 more BSODS, 1 without a bug check string, and one with, as you can see in my diagnostic tool upload.
The electricity went out so pc has an unexpected shut down, After the electricity has come, The pc showed this screen and when i pressed F8 it showed me some options for start up that I have tried them all but the problem still exists, I don't have a usb flash drive and my dvd-room is broken.
I have had three of these shutdowns randomly occur over the last 2 days. I have no warning on when they will occur.
The computer is only 5 weeks old, so i wouldn't except an overheat issue personally. I can think of no new software i have installed since this has started. So far, it has always happened while playing a game (Diablo 3) but that is likely just coincidental, as that is what i do most on this computer.
So I reset my pc to factory setting and everything went good but when starting either internet explorer or google chrome it seems like they saved my browsing history.
I used the same email account that I used before the resetting.
Is that good? or my pc wasnt resetted at all and there are still some files that weren't deleted.
Plus I found some google chrome files that remained in a folder and I click on one of them and it brought me to google chrome official download page.
I've resisted updating to Win 8.1 since it's release, Win 8, for me, is confusing enough! I finally decided to update to Win 8.1, downloaded/installed it, and now, periodically, pages won't load while browsing the Internet. It hangs up for 30 seconds or so then shows "This page Can Not be Displayed." I click the "fix" button to repair whatever is wrong and get the same explanation, "You are not connected to a network," close the information box and the page I was going to comes on. I watch my Network Connections while 8.1 is "fixing" the problem and it always shows I'm connected. 8.1, while "fixing" the problem, will disconnect my laptop from the network, momentarily, then reconnect it. It will work fine for a few minutes then it starts all over again. I have a second Win 7 laptop I run at the same time to see if it also gets disconnected and it runs fine, while the 8.1 machine is supposedly not connected.
I didn't have the problem before I downloaded 8.1. I don't have the problem on my Win7 laptop or desktop PC.The problem happens at all times of the day/night and at no specific time.
I've just installed 8 on my Dell OptiPlex 380 at the office and I've noticed that randomly, file explorer windows will close on their own - even when I'm not actively working with them. The same goes for file copy/move operations.
I first thought it might be that the external hard drive was losing connection but now I've noticed it when working with local drives and when browsing my documents folder. No error at all - the window simply disappears. If the it's a copy process, the file will be partially copied so it's definitely ending the process and not just hiding it.
For the record, this existed from the first second I installed it, before I even installed any software.
I manually installed windows updates yesterday. They seemed to have installed fine. I rebooted and went about my day...early evening i stepped away from my laptop for a few minute and came back to the lock screen. It had rebooted from a BSOD while I was away...I wasn't doing much on the computer at the time. Comodo dragon browser open playing a facebook game and winamp streaming some music...
I've been trying to update to Windows 8.1 but I keep having issues. I constantly have failing Windows Updates. I have tried a couple different things, renaming the SoftwareDistribution file to .old, Windows Repair, and full clean install of Windows 8. I for the life of me can't figure out what's going on.
Currently, I am unable to install the SF_Diagnostic tool for some reason. It's hung up on downloading the necessary files from Windows Features. I have a mini dump from Windows 8 attached and will try to update it with the SF_Diag tool if it ever installs.
Edit: had to manually enable .NET Framework in order to get the diagnostic tool to install. The mini dump is still the same regardless so I'll keep that there.
I started experiencing crashes when I was playing League of Legends and they increased in frequency and now my PC crashes as soon as I boot into Windows.
Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.
The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:
- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);
- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);
i got another diffrent BSOD today when i turned on my computer here is the dump folder So here is the explain i turn on my pc it turn on it went to windows and few seconds later i got BSOD
I have had a long history of BSOD issues on this system, and have exhausted my patience in trying to fix it. I have done my own research to no avail, and have even utilized my warranty to get parts replaced. At this point in time I have a replaced motherboard and video card but the BSOD issues have actually increased in frequency.
For testing I have re-loaded Windows. Ran tests on the memory. Replaced the hard drive with an SSD. Updated drivers as best as I could based on the version of Windows and availability of drivers, and as mentioned I have even had the Motherboard and Video card replaced. The only hardware left to rule out is Power Supply and CPU.