Debugging :: Kernel Power Event 41 Task 63 - Random Shutdown
Mar 15, 2013
I have had three of these shutdowns randomly occur over the last 2 days. I have no warning on when they will occur.
The computer is only 5 weeks old, so i wouldn't except an overheat issue personally. I can think of no new software i have installed since this has started. So far, it has always happened while playing a game (Diablo 3) but that is likely just coincidental, as that is what i do most on this computer.
MSI GT70 0ND computer
GTX 675MX vid
16GB DDR3
i7 3630QM
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Sep 15, 2014
I bought my laptop about 3 months ago, i got BSOD relating event 41 task 63 kernel power many times and got twice BSOD today.
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May 26, 2014
Recently I noticed a game that I had been playing had started to stutter and slowdown more than usual, the performance issues were to be expected as the games engine is notorious for being poorly optimized, however these occurrences were fairly rare in comparison to the issues i'm experiencing now.
It seems for the last two days the performance of said game had been dismal, where i'd get a mostly consistent frame-rate before, I now only have a stutter riddled mess.
Looking through the Event Log I noticed a entry shown as; Kernel-Processor-Power Event ID 37, the text below it shows this; 'The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 7 seconds since the last report' the entry had been generated at '7:56pm' of today, which I found odd, as I believe that's when I started my game.
This had not been the only instance it seems, there were some entries from a few weeks back that show the same thing, however they were few and far in between. It seem I have 3 entries, all from today (12:00am, 3:56pm, 7:56pm) all warnings.
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Sep 15, 2014
About 2 months back i had a new pc build. Since then, either 2 things would happen. My computer screen will complete freeze, with a buzzing sound and i would have to manually restart or i would get a BDOS with a buzzing sound and the computer auto restarts. These crashes are completely random, sometimes it would happen couple times a day, sometimes i can go a week without one. i also notice about almost all of these happens when im gaming. and everytime i look at the event log, its always the same Kernel-Power 41.
This is the computer spec
OS: Windows 8
PSU: EVGA SuperNOVA 750
Graphics Card: ASUS GTX780-DC2OC-3GD5
CPU: Intel Core i7-4790K 4.0GHz
Mother Board: ASUS MAXIMUS VII HERO
RAM: G.SKILL Trident X Series 8GB (2 x 4GB) DDR3 2400 (PC3 19200)
SSD: Kingston HyperX 3K 240GB
This is what i got using WinDbg
Bugcheck Analysis:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
[Code] ......
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Jul 13, 2013
I got my new ASUS laptop on Mother's Day this year, and the first event happened a week later. I've had this same event happen 6 times since then as shown by the attached image.
I'm comfortable with computers but am not an IT person so I'm not comfortable performing tasks within my system unless I know what the heck I'm doing or why.
W7 forum said overclocking (it's not), heat (this last time it had been in sleep mode while I was out and within moments of waking it up it crashed), sudden loss of power (it's plugged in AND has 100% battery left) and so on. In other words, it doesn't appear to be related to any of those things. It just randomly happens.
1) why this keeps happening and
2) how to fix it?
I've been very disappointed in my new laptop since getting it; I've NEVER had such issues with a new computer before..and I thoroughly dislike Windows 8 and I doubt I'm alone in that view.
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Nov 9, 2013
Main Symptom : The new PC stops responding after several hours (sometimes a few) of intensive work and then it shuts down.Sometimes it produces a blue screen with the "critical process dies" message and sometimes doesn't.The problem was appearing also after fresh install of 2 versions of windows 7.Now in official Windows 8 it appears also.All these 3 windows versions were working fine on other desktops.
Event viewer : One critical error appears every time : Event ID 41 , task 63 , kernel-power.
Connected Peripherals :
1)Keyboard
2)Stylus pen
3)Printer
4)Wireless usb adapter
5)Stereo speakers
6)usb hub
7) four external hard disc drives
What I personally tried so far and what the technician did :
1. Tried 3 versions of Windows to see if the problem had to do with them.The problem appeared in all versions.
2. Updated all drivers and MB and VGA drivers of course.No result.
3. Ran memtest and hard disc check.No problems.
4. Disabled one of the two audio drivers ( disabled nvidia audio and left enabled the realtek audio).No result.
5. Disabled sleep.No result
6. I personally checked for 3 hours how the PC responds with only mouse and keyboard connected and without heavy use. The PC didn't crash.The technician also did the same with his mouse and his keyboard for 10 hours but without heavy use also.The PC didn't crash. The technician returned my PC and said that he couldn't find any problem in his lab and that the problem must probably have to do with the peripherals.
So when the problem really appears : The problem appears when all the peripherals are connected and after a little bit of intensive use. ( Photoshop many hours - Transfers of thousand of images from one external hard dick to the other - Printer and internet use ).
The same peripherals were used on the old PC with winxp, in the same electricity plug, and there was no problem at all.
I have spent a lot of time to understand if the problem is software or hardware related.My guess goes to a possibly problematic PSU.The PSU is Corsair 650W and new of course but i think it can't handle many peripherals and intensive use.If the problem was driver related then i guess that the crash would appear not only after heavy use but also after normal use.Another guess is that there is a problem with usb controller and that's why the peripherals that are connected via usb are causing problems,
I attach the SF diagnostic folder.
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Jun 23, 2014
My crashes are not related to BSODs. I HAVE NOT GOTTEN ANY BSODs AND THUS DO NOT HAVE ANY DUMP FILES.
For about the past month and a half, I've been getting random crashes in Windows 7. My computer suddenly turns off and reboots itself. Just a black screen. Sometimes I don't get a crash for five days, sometimes I get one twice in the same day.
My copy of Windows 7 wasn't genuine. I did a completely clean install of a genuine copy of Windows 8.1 one week ago, just to rule out problems on the OS level. I just got a random restart an hour ago. I only brought over media files from Win7, so I'd say my problem must be hardware related, or something to do with my power socket.
Thoughts? Unfortunately, I can't change sockets easily, as I would have to move my computer into another room for possibly weeks just to see if the problem reoccurred (it's so rare).
The event viewer shows that these crashes coincide with Event ID 41: Kernel-Power. The event data is always blank as follows:
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
My monitors do not turn off when the computer self-reboots and they are connected to the same surge protector as the computer. Does that pretty much rule out a socket problem?
My computer specs (nothing is overclocked):
i5 3570k @ base clock
Gigabyte Windforce 3X GTX 670 graphics card
Dell U2312HM (main monitor)
Dell P2214H (2nd monitor)
CM Storm "Spawn" mouse
Corsair K70 mechanical keyboard
Corsair TX750M PSU
16GB Corsair Vengeance LP RAM
MSI Z77MA-G45 mATX motherboard
Seagate Barracuda ST2000DM001 2TB HDD
OCZ 120GB Solid 3 SSD
Things I've tried:
1. Ruled out overheating: my computer is very well cooled. Prime95 can't push any of my CPU's cores past 50C. My CPU runs @ about 35C during heavy gaming and my GPU doesn't seem to get past 40C.
2. Run Prime95 for about 14 hours with no errors.
3. Run Memtest86 to rule out faulty memory. I only did one pass, so I'm guessing I should do more?
4. Unchecked the "automatically restart" option in advanced system properties. It hasn't had any effect.
5. Uninstalled my GPU drivers and updated to the latest ones.
6. Tried to rule out a faulty PSU to no avail. Hardware monitor programs give me crazy voltage readings (8V on my +12V), but voltages seem normal in the BIOS. Should I buy a digital multimeter to test voltages under full load?
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Aug 20, 2014
Lately just after I updated my Windows 8.1 all of the sudden my PC started shutting down for no reason and I had to restart it. It often occurs during the morning hours, but it also occurs during the evening hours, too. It's a Kernel Power error with Event ID 41, Version 3, Level 1, Task 63.
Here's the zip file and text document attachments I made which contains more information about what's going on with my PC.
SHERRY-PC-Wed_08_20_2014_100441_60.zip
File Type: txt Critical Error Details.txt
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Mar 21, 2014
I have faced BSOD it says KERNEL_APC_during bla bla while booting into windows. i don't know what's the cause of this because it hapenned randomly (I mean sometimes I can go boot to desktop, and sometimes I faced the BSOD). I assume that maybe my realtekk driver is the problem .
Here I attach my minidump file.
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Aug 3, 2014
My pc just started crashing a few days ago. I will try to be brief because guess what you all really need to see is the zip file. I have tried a few things to work with this code 41 kernel and I am not sure what is causing it. I am mostly crashing it seems when I try to use windows features/tools. It cant seem to complete any recovery etc tools before crashing. I have attached this file...
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Jul 9, 2014
Since today my friend is being hit with some BSOD's containing the text: "Kernel Security Check Failure"
We have no idea where this all came from, my friend did not download some sketchy, unstable, downloads or something. We did some research and it apparently is an issue with drivers, That gets no bell ringing because his computer was running smoothly about half a year now, with no major changes like an OS upgrade. We have found that it's useful to read some dump files.
We found the dump file locator software on this forum and ran it on his computer, and the result you can find as attachments.
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May 6, 2014
I am getting a random BSOD and I can't pinpoint the cause. It seems to be completely at random.
Attached files.
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May 28, 2014
Lately I've been getting the same BSOD over and over. It wasn't as bad at first, but at this point it happens almost every day, sometimes multiple times.
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Feb 13, 2014
this laptop is freezing - requiring a hard reboot - every week or two and I can't seem to determine from the logs where to look.
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Jul 21, 2014
I have been using my asus laptop but recently started blue screening. When trying to shut it down the screen will go black, but the system lights remain on and it remains running, however irresponsive. It also began showing a blue screen with the warning "Driver power state failure".
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Mar 29, 2014
I just bought a Lenovo Flex 14" and have been getting BSODs out of nowhere, usually after a while of surfing the net.
I thought the ram is flawed so I went back to the store for a new ram and the BSOD problem halted for a week but now it's coming back again.
I have attached the dump log using SR.
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Dec 9, 2013
I'm getting random BSODs lately. The errors say
"Kernel IN Page error" and "Critical Process Died"
After reboots, some of my software gets reset (i.e. I need to relogin to chrome to get my preferences/plugins back)
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Jan 30, 2014
New Machine turn on after being disconnected from the power plug back in a few minutes later , turn on , BSOD ,, restarts then starts fine and runs no issues , shut down fine restart fine , take away from a power source wait a few mins plug back in turn on BSOD lol
BSOD: Driver IRQ Not Less Or Equal
SF Grab attached
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May 13, 2014
So Since upgrading to windows 8 pro about 2 weeks ago, My computer seems to BSOD with DRIVER_POWER_STATE_FAILURE. I attached the pulled from the "SF Diagnostic Tool". and attached them to the thread.
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May 9, 2014
"The maximum file size for session "Circular Kernel Context Logger" has been reached. As a result, events might be lost (not logged) to file "C:Windowssystem32WDILogFilesBootCKCL.etl". The maximum files size is currently set to 104857600 bytes."
"Session "Circular Kernel Context Logger" stopped due to the following error: 0xC0000188"
These two messages went away for awhile and now the're are back. How to make them go away? I don't think I did anything with tracing to make this happen?! I know I should make a pledge to never look at the Event Log but...every once in awhile I uncover something that can be fixed. I have Googled the messages but don't seem to be able to find any real solution. I tried deleting the .etl file but it fills up on the next boot.
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Nov 2, 2013
I recently discovered this event error dated 10/18/2013 which is about the time that I upgraded the BIOS and attempted to enable Secure Boot. Enabling Secure Boot worked as far as Windows 8.1 is concerned - eliminated watermark and Secure Boot event errors but the system boot process displayed NO VIDEO during POST and there were 6 beeps and power light flashed 6 times. HP Boot error codes indicates a problem with the video card (AMD Radeon HD 7500). If Secure Boot is turned off, everything works fine. I would like to understand why this event error was reported and how to correct the issue. Is the video hardware not compatible with UEFI and Secure Boot? Did keys get lost that allows Secure Boot to validate this hardware get removed? Although I am happy without Secure Boot, I would like the decision to use Secure Boot to be mine and not because something isn't working correctly.
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Aug 14, 2014
Today, I started up my PC and after browsing on it for an hour I noticed a LiveKernelEvent hardware error in the Performance and Reliability graph. Looking at the time of the error, it appears that it occurred seconds after booting up my PC. The weird thing is that the PC didn't act strange or freeze up. Also, googling this error shows that it's mainly associated with BSOD's while my PC didn't give any.
I couldn't find any errors about it in the logs but there is only an information log about it (Dutch):
Foutbucket , type 0
Naam van gebeurtenis: LiveKernelEvent (name of event)
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0
[Code] ....
Note that at Parameter 1 a code named "ab" is given which I couldn't find at all on the internet (usually P1 codes are numbers). Also, I could only find 2 files that were given by the error log (see attachment). There are no minidumps in C:/windows while it is enabled in the options to register any.
What the cause of this error by looking the files. I just recently formatted my PC and installed all latest updates.
Specs:
Windows 8.1 Pro 64 bit with Media Centre
i5-3570K (stock)
GTX 660Ti
8GB RAM
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Jan 20, 2013
I installed clean Windows 8. I checked the event viewer to see if everything is OK. But it has 4 critical error and they were all Kernel Power Error. I noticed these Kernel Power Errors are caused by when I restart my PC. Example is when I installed Photoshop, I restarted and I checked the Event Viewer Log. There was an event Kernel error created.
but here is where it gets complicated. When I boot to desktop after restarting my PC, it doesn't say my computer suffered from a serious error. I have to check it manually by going to the Event Viewer Logs. If I don't check the Event Viewer Log, I won't know.
There has also been times where my PC won't boot to Windows 8. I goes past BIOS and Windows boot screen, but it hangs there. It simply crashes.
I don't overclock my PC. My PC temps are always low old IDLE and always within the max temp under full load.I have installed and updated ALL drivers and BIOS. I thought this might be driver issue but I realized this happened when I installed it clean and booted up for the first time.
This does not happen in Windows 7. Only in Windows 8.
I ran Prime95 for 12 hours -- no error
I ran Intel Burn Test for 9 hours -- no error
I ran Memtest for 12 hours -- no error
My PC specs:
CPU: AMD FX 8350 4GHZ
GPU: AMD Radeon HD 6870
RAM: 8GB Corsair Dual Channel
Motherboard: ASUS M5A97 R2.0
PSU: XFX 450W
Samsung 830 128GB SSD
500GB Western Digital HDD
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Sep 15, 2014
I'm looking for a way to automatically shutdown PC at midnight and turn it back on at 16h during work days (while I'm at work). Is there a way to do that in the built-in scheduler or is there an app for that?
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Jun 6, 2014
I had to do force power shutdown it while the whole system got stuck up following Prime95 stability scan when I customised blend settings for CPU 100% load along with 92% memory usage. Next time it was when the system freezed following CoreTemp startup (when I researched it through forums i could notice that the freezing issue is a bug in their latest version still persisting while running on win 8.1 OS). The last one was when I had to do when while shutting down normally I unplugged the usb connection from the port and system remained 'on' for unusually long time while screen had already turned off.
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Nov 19, 2012
For a couple of days a strange thing happens to me after a while or Tuning 'that the computer is turned on I get a blue screen of death, but this does not happen regularly, however I went to the event log and in detail in XML vegono reported these details:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
[Code] .......
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Oct 30, 2012
My Power User Tasks Menu is not totally functional. Only the "Run" task launches. None of the other tasks work from this menu. I'm running an account set as administrator, and have tried the separate Administrator account to no avail.
Running Windows 8 Professional x64 upgraded from Windows 7 x64 Ultimate
Gigabyte P67A-UD7-B3 motherboard
Core i7-2600K 3.40 gig
16 gig memory
I have tried implementing this tutorial: Tutorial: How to make Windows 8 understand you ARE the Administrator
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May 15, 2013
I am having trouble with a few games that require a substantial amount of right-clicking during game play.
At some point, the mouse will be (in game) but hovering over the bottom left corner of the screen, at which point the Win-X menu launches and kicks me out of the game and back to desktop.
Is there anyway to forcibly disable this menu totally, or to make sure it doesn't activate during full screen games?
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Sep 15, 2014
I have a HP Pavillion PC which is connected to my wireless network due to restrictions in the house. I have been having some issues which i suspect are related. Nearly every day now i either lose wireless connection, even though other devices near by have no issues or my outlook stops sending/receiving. I just get the progress bar and nothing happens. The only way i can solve these issues is by a restart which is starting to get tedious now.
I have looked through my error logs and i seem to have this event that pops up...
Closing a TCP socket with local port number 50513 in process 1008 is taking longer than expected. The local port number may not be available until the close operation is completed. This happens typically due to misbehaving network drivers. Ensure latest updates are installed for Windows and any third-party networking software including NIC drivers, firewalls, or other security products.
I have updated my wireless card drivers to the very latest i can obtain. I have even tried plugging in a usb Wireless Belkin adapter and still no joy.
I really want to avoid a full windows reinstall but i cannot carry on like this.
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Apr 18, 2014
"Performance power management features on processor 3 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware."
I've had 180 of these since February! I've tried tonnes of malware cleaning / fixing, driver updates, and sfc fixes, but still getting these usually when gaming.
I've attached a zip of SF Diags folder.
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Aug 19, 2014
The description for Event ID 0 from source amdacpusrsvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
amdacpusrsvc
acpusrsvc: GraphicsMemory API Wrapper: Dummy Packet Submission FAILED
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