Dell :: Windows 8 Product Key For Upgrade To 8.1?

Jun 30, 2013

wld like to install windows 8.1 preview on my brand new xps13 but need product key and cannot find that anywhere in the documents I received

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Dell :: How To Get Product Keys For Installed Windows 8.1

Aug 19, 2014

What do I have to do to get the product keys for the installed operating system? What do I do to re-install in case of a failure. Where is my copy of the software so I can re-install it?

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Dell :: Windows 8 Can't Find Product Key On Reinstall (XPS 8500)

Sep 7, 2014

I am having trouble reinstalling windows 8 on my Dell XPS 8500. Since installing a new SSD and having reset the BIOS using a jumper, my copy of Windows 8 will no longer detect my product key that i assume is embedded in the BIOS. 

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Dell :: Where Is Windows 8 Product Key Location On Latitude 10 Tablet

Jan 18, 2013

Where is the Windows 8 Product Key location on a Latitude 10 Tablet? I looked in the shipped documentation, the back of the machine and under the battery and did not see it. Is the Win8 product key published anywhere on my system?

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Dell :: How To Upgrade XPS 12 To Windows 8.1

Apr 9, 2014

I've bought a Dell XPS 12 laptop (9Q33 model). It comes with preinstalled Windows 8. According to a support article I've found, this model supports upgrading to Windows 8.1. Where can I get this upgrade? It's absent in Windows Store.

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Dell :: Windows Not Activated After 8.1 Upgrade

Nov 7, 2014

My Dell Inspiron All-In-One came with Win8 preinstalled. Purchased from Staples I have the pc for about a year and was forced to do the 8.1 upgrade. The upgrade went ok but now I'm seeing a message that Windows is not activated. I call Microsoft and they said it is a volume license key and I need the retail key. I called Staples - no luck.

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Dell :: Factory Image After Upgrade From Windows 8 To 8.1

Jun 26, 2014

I want to know that what OS is included in factory image that made after upgrading from windows 8 to 8.1 (Factory image can be made using "My dell backup and recovery" application )

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Dell :: XPS Not Activating After Windows 8.1 Upgrade - Key Is Not Showing Valid

Nov 11, 2014

After upgrading to Windows 8.1 the key is not showing as valid.  When I enter the key I get this error code:

Error code: 0xC004F012

I used a tool to get the actual key from the OEM code and when I try to add that key it also rejects the key. Also, the system will install updates but after rebooting but it reverts all the new updates.

Dell XPS One 2710

I tried calling windows and dell support with no luck..

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Dell :: Processor Upgrade For Windows 8.1 To Run On XPS400 DXP051?

Mar 1, 2014

Windows 8 will not upgrade to Win 8.1 since Intel Pentium D CPU 2.80Ghz does not support PrefetchW.. processor that will work on a 0F030 Dell motherboard?

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Dell :: Cannot Get Administrator Access To Download Windows 8.1 Upgrade

Jan 26, 2014

I have a new XPS8700.  I have been unable to download the Windows 8.1 upgrade from the MS Store.  My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in the store.  I can also download updates to other aps.

My remaining problem is a continual notice every time I hit download that I need to first log into an account with admin access.  Best I can tell, this and other forums have shown me how to add Admin capability with the Command prompt.  I even created a second account and did the same thing.  Within the User Summary screen within control panel, both USers show "administrator".  Yet I still cannot get access

I have tried "net user administrator /active:yes" as well as tried same with swapping my name for administrator

The actual "administrator" user cannot do anything within the App Store.  That appears to be what is supposed to happen.

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Dell :: XPS430 - Windows 8 Upgrade Hanging On Clean Install

Dec 9, 2012

I installed W8 successfully about a month ago and all went well. The only recent change I have made is to install Startmenu8 to get a more normal Windows look. Last weekend my computer screen went dark blue and the mouse seemed not to function. I changed batteries and rebooted. However all I got was my desktop with no task bar and no icons. The programmes showed up along the bottom but would not open maximised so I couldn't use them. I have run the diagnostics on F12 at start up. All was ok according to that. I wanted to restore to a previous point so I managed to boot from my CD drive with the recovery disk (W8 version) but it said that both my restore point and image wouldn't work. I therefore tried to do a clean install of W8 but that wouldn't work. It just hung after several hours. I tried the same with W7 but with the same result.

My machine came with Vista so I installed that from the Dell recovery disk. This worked. I then tried to upgrade to W7 SP1 (an upgrade which would never install back in the day) from a CD I downloaded off the Windows website. That went on all night with the machine interminably rebooting. Still hung this morning. So I reinstalled Vista as above (clean) and tried to install W7 from the original upgrade CD. This hung also. The reason I haven't gone straight to W8 is that I think I have an image from a few months ago before I upgraded to 8.

I've just started restoring from a reasonably W7 image in Vista. Cross fingers but it seems to be working. However, I wanted to do a clean install and wonder why neither W7 nor 8 would complete.

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Dell :: Windows 8 Upgrade Intel Wireless Display Not Working

Jan 17, 2013

I bought this particular computer for the Intel wireless display, but after upgrading (is it really an upgrade?) to windows 8 my WiDi is no longer working.  I tried to install the latest drivers from Dell support but it tells me my platform is not supported. 

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Dell :: XPS 8700 - Unable To Download Windows 8.1 Upgrade From MS Store

Jul 9, 2014

I have a new XPS8700.  I have been unable to download the Windows 8.1 upgrade from the MS Store. My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in the store. I can also download updates to other aps.

My remaining problem is a continual notice every time I hit download that I need to first log into an account with admin access.  Best I can tell, this and other forums have shown me how to add Admin capability with the Command prompt.  I even created a second account and did the same thing.  Within the User Summary screen within control panel, both Users show "administrator".  Yet I still cannot get access

I have tried "net user administrator /active:yes" as well as tried same with swapping my name for administrator

The actual "administrator" user cannot do anything within the App Store.  That appears to be what is supposed to happen.

I'm another user with the same situation, it did not work, the direct download stated, does not work with this system.

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Dell :: Inspiron 1564 Reboots When Adjust Brightness After Upgrade To Windows 8 Pro

Nov 3, 2012

I just installed the windows 8 pro on my dell inspiron 1564 but there are ceratin problems that im facing, like when I increase or decrease the brightness of my screen my laptop reboots and when I remove the power adapter it reboots

a message comes on the screen saying your laptop ran into some problem and needs to restart

I know that the display driver is the main culprit here but where to get a newer driver?as dell is not upgrading the drivers. 

Dell ispiron 1564
i3 processor
4gb ram

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Dell Studio 1535 Laptop / Windows 8.1 Upgrade Failed - How To Diagnose

Sep 2, 2013

Upgrading from Windows 8 ProWMC on a Dell Studio 1535 laptop. It ran for a couple of hours and was in the 'a few more things' stage when it decided to fail and roll everything back.

Now that it's back where I started, where do I start looking to try to find out what happened? I'm hoping it put some log files somewhere.

My first guess is that it's third-party drivers, will start by looking at those. There are several things which are old but still were working with Windows 8; I suppose one or more of these might not be compatible?

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Dell :: Latitude E5430 - Upgrade To Windows 8 Canceled SD Card Reader

Apr 3, 2013

When I upgraded from Win 7 to Win 8 the SD Card Reader on my Dell Latitude E5430 stopped working. It does not even appear in Windows Explorer. I installed all drivers on the Dell site.

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Dell 5720 Laptop - Windows 8.1 Upgrade Hang Up At 28 Percent For Over An Hour

May 23, 2014

Been running the upgrade to 8.1 from a factory installed Win 8 system on my Dell 5720 laptop. Download took quite long and now installation is taking even longer. It went through multiple steps on the Dell logo splash screen starting with "Getting Ready". Then it went to "Setting Up". Another lengthy time period. Now its doing "Setting up a few more things" and has been hung at 28% for over an hour. Hard drive activity very low and sporadic.

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Setup Installation :: Performing Clean Install Upgrade On Windows 8 Dell Laptop

Sep 15, 2014

I have a Dell Inspiron 15R SE 7520 laptop that came with Windows 8 Core edition pre-installed. This laptop has never worked properly for some reason. It won't shutdown the normal way (it'll just stay on the shutdown screen forever) and it never comes back from sleep without a BSOD along with other troubles that haven't been solved by updating drivers,etc.

I decided I want to do a clean Windows 8.1 re-install and upgrade on my laptop to get rid of these problems, but it's been ages since I last did this (back in Win2K times, I used to dual boot Slackware Linux) and I've bee reading about all this UEFI, Secure Boot,etc and quite frankly it's making me quite nervous. I was even planning on taking this chance to dual boot some linux distro, but it looks sooo difficult. Things are much more complicated these days for the tinkerer!

I need to make sure I can get back to a running system quickly.

For starters, here is how the hard drive is partitioned: [URL] ....
And this is the Diskpart output : [URL] ....

Why do I have 5 partitions? I understand the recovery partition, the OS partition and (after lots of reading) the ESP partition, but I'm not sure about the others. What do I need to keep? I've been reading around and I see some people recommend wiping the whole drive and starting from scratch. Is this a good ide?

I'll create the installation media from a windows 8.1 MSDN ISO using a USB drive. When I start the installation process it will ask me where I want to reinstall it to. Do I just choose the OS partition? Won't the recovery partition be based on a Windows 8 image and be useless from now on?

What's the best way I can get back to a fully working system in case I screw up somehow? I've made an image of my drive using Macrium Reflect free edition. But I read here that I cannot make an image of a GPT disk. Will this image I made work for getting back to a working system quickly in case I screw up?

As a last resort, I've made a Recovery USB using the Dell Backup and Recovery Method. In the extreme case that I screw up real bad, will this work to get back a factory-state system even if I've wiped my hard drive clean? I'm assuming this tool is for users recovering after a dead hard drive so it should work , right?

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Dell :: Store Does Not Recognize Administrator User Account When Attempting To Upgrade From Windows 8 To 8.1

Feb 8, 2014

I purchased a Inspiron 17 7737 directly from [URL] on 12/5/2013.  It was delivered on 12/182013.  It had Windows 8 as the operating system.  I had assumed that it would have the latest version of Windows when it arrived since 8.1 had been issued in October. I opened the Store app and the upgrade to Windows 8.1 was not available to me.  I understood that this was a problem for others and did not pursue it further at that time.  I was out of town for 2 weeks in January and did not use the laptop during that 2 week period.  When I returned, I opened the Store and found prominently placed the invitation to the free upgrade to 8.1. I was signed in using the Administrator account and when I hit the download button for 8.1. I was given the message "You need to use an account with Administrator privileges to install Windows 8.1, try logging in with the user account of an administrator of this PC and try update again". 

I verified that my account had Administrator privileges and tried again and got the same message. I created another user account and gave it administrator privileges and tried the download again signed in on that account and got the same message.  I called technical support and for over 5 hours over 2 different days, the technician attempted to resolve the issue by uninstalling and reinstalling Windows updates. When that failed to resolve the problem, he "refreshed" my PC which, I understood put it back to the status it was in at time of delivery. He then had to do all the Windows updates (approximately 65) and tried to download 8.1 again. 

This did not change the error message when trying to download to 8.1.  At that point, I was told that they were elevating it to a technical team who would research all the logs from my machine and come up with a solution.  They indicated that they would call me back when a solution is found. Although my Administrator account was not recognized when attempting to do the 8.1 download, it recognized the Administrator role when the technician needed administrative approval to do all the uninstall and reinstall activities when trying to resolve the issue.

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Dell :: Can't Upgrade From 8 To 8.1 - No Admin Rights

Jul 13, 2014

I've been trying a couple of times to upgrade from 8 to 8.1 but every time I try to upgrade it via the STORE, it says that I dont have admin rights even though im the admin. I checked other sites and it says that I need to uninstall a certain file but the file is not present in my laptop.

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Dell :: Inspiron 15R SE 7520 - Intel Rapid Start Technology Not Enabled After Windows 8.1 Upgrade

Dec 29, 2013

Whenever my windows startup i get a popup error message which says "Your system does not appear to have Intel Rapid Start Technology enabled". I have a 32G SSDR mSATA Card. I have not received this message when I was having Windows 8. How to enable Intel Rapid Start Technology?

When i tried to install Intel Rapid Start Technology Driver from Dell Drivers (APP_iRST_W8.1_A01_Setup-7VYC3_ZPE) i get message stating "The Computer does not meet the minimum requirements for installing the software."

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Dell :: Updating PE Environment Message After Win 8.1 Upgrade?

Nov 10, 2013

After running win 8.1 upgrade I occasionally get msg. that system is updating PE but it never completes as far as I can tell.  Shows as running for about 15 minutes with 20 minutes remaining.  Update box disappears but then I notice TOO QUICKLY that there is an error msg. when I shutdown.

Is there a way to verify that PE ran properly?

Is there a way to view error msg's on shutdown?  They flash too quickly to read them.

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Dell :: Can't Upgrade Win 8 To 8.1 - Account With Administrator Privileges Required

May 11, 2014

when going into the Microsoft store and clicking on the win8.1 --> download im getting this message:

"you need to use an account with administrator privileges to install windows 8.1"..

I tried to log on as an administrator but it wouldn't let me go in to the Microsoft store..

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Hardware Drivers :: What Is Needed To Upgrade A Dell Dimension 8300 XP To 8.1

Apr 20, 2014

Dell true to form has made the cmos non-upgradeable for use with Windows 8. So, with regrets, I need to know what motherboard, cpu and sound cards, memory, etc, I will need in order to upgrade this elephant.

Then of course, I need to know if my graphics card, NVIDIA GeForce 6200, power supply 250W, etc are sufficient. The power supply is welded to the frame of the box, so will be a pill to change out. I also need suggestions on which Sound card, since there isn't one now. It too is part of the motherboard.

I guess I should also ask if this upgrade is even possible. Is WIN 8 backward compatible with xp software?

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Setup Installation :: Dell Studio XPS 9000 - How To Upgrade Clean Install To SSD

Jan 11, 2014

I have a Dell Studio XPS 9000 running Windows 7 home premium 64bit and a USB 3 card installed. I want to upgrade it to Windows 8.1. I also have an HP laptop Envy dv6 running Windows 8.1 USB 3 compatible. I also have an Intel SSD 335 Series 240 GB, on which I want the upgrade to be installed, and a USB 3 NexStar caddy.

I imagine the most elegant approach would be to load Windows 8.1 on the SSD via the caddy connected to the HP laptop which is connected to the Internet, and then install the SSD into the Dell Studio XPS 9000.

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Setup Installation :: Windows 8 To 8.1 Upgrade Failed - Must Upgrade System BIOS

Jul 3, 2014

Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:

Couldn't install Windows 8.1

Contact your PC manufacturer to see if you can upgrade the System BIOS

When I clicked the OK button, it then gave me the informative and grammar-challenged error box:

Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104

Try again Cancel

Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.

Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:

This PC doesn't meet system requirements

Contact your PC manufacturer to see if you can upgrade the System BIOS

Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.

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Setup Installation :: Windows With No OS DVD And Product Key

Sep 26, 2013

I bought 8 Toshiba Laptops for my company on 3rd Feb 2013 from Dubai . The laptops details as follows

Model: Thoshiba Laptop SC850 B560 i3
OS: Windows 8 single language

No DVD's and product key given at the time of purchase so how to get windows 8 single language software to re-install and the key for the same. As the OS were pre installed. This is to avoid future issues that may come up like software failure etc.

[ I need to download Windows 8 single language OS, product key for the same OS which is preinstalled- I can provide serial number if needed]

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Windows 8 Missing Product ID And Cannot Activate

Sep 15, 2014

I did a fresh reboot of my system and now I cannot reactivate it. My product ID is "not available" and I have an activation error description. I've tried all the slui commands and the sfc scans.

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Can Use Same Product Key On Another Computer If Uninstall Windows 8 On First?

Mar 23, 2014

If i decide that i want to uninstall windows 8 from my computer, can i then install it on another using the same product key that i used on the first or is it once used you cannot recover your product key?

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Updates :: Can't Activate Windows 8.1 Due To Product Key

May 30, 2014

I currently have an issue with activating Windows 8.1. I bought a Samsung series 7 chronos NP780 last November that came with Windows 8 installed already. I upgraded to 8.1 a few days ago and left it overnight to complete. Everything went fine up until I had to activate it. It says that the product key is incorrect and to enter a different one. I have looked at the box that the laptop came in, the manuals in it and on the laptop itself and there is no product key to be found. One or two of the manuals/booklets might be missing but I'm fairly sure that the product key is within the BIOS so should it not recognise the product key itself automatically and complete the upgrade without asking me for the key? I ran belarc to can by laptop and at the section where the product key should be it says "Key: None activated". I also ran keyfinder and the key it gave me back didnt work (although the end of it seems to match the end of the one that is listed as the "current product key".

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Setup Installation :: How To Find Right Windows 8 ISO For Product Key

Feb 3, 2014

My company gave me a Windows 8 Enterprise product key, which I'm trying to use to upgrade a version of Windows I'm running. I visited this link -- Upgrade Windows with only a product key - Microsoft Windows Support, clicked the "Install Windows 8" button, ran the setup file that downloaded, and when prompted for the product key, entered it, only to see the message.

The product key cannot be used to install a retail version of Windows 8.

Is there another ISO I should be using? Ultimately I'm trying to get an ISO for use with my VMWare Fusion 6 install running on my Mac (10.9.1). I'm confident the product key given to me by my company is legit, but it obviously isn't a retail product key, probably some kind of corporate key or the equivalent.

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