Dell :: Factory Image After Upgrade From Windows 8 To 8.1

Jun 26, 2014

I want to know that what OS is included in factory image that made after upgrading from windows 8 to 8.1 (Factory image can be made using "My dell backup and recovery" application )

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Dell :: XPS 8500 Windows 8 - How To Restore Factory Image After Formatting Whole Disk

Apr 6, 2013

I have a XPS 8500 with preinstalled windows 8. I tried to install Ubuntu 12.10 on it. When I partitioned the disk, I accidentally format the whole disk. Then I could not restart to Windows 8. I didn't make any backup or recovery media. How to restore factory image?

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Dell :: How To Restore Factory Image To New Hard Drive

Dec 28, 2012

I am thinking of installing a new hard drive to my Dell XPS 8500 (replacing the one that came with my system).

I have made DVD's that will install the factory image using Dell backup. If I install a new hard drive can I use these DVD's to install Windows 8 (the factory image) to my new hard drive?

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Dell :: Inspiron 3521 Laptop - Restore Factory Image

Aug 26, 2013

I have a Inspiron 3521 laptop and I am doing a factory restore as mentioned in this article. [URL] .....

But in the Step 9, 'select the backup you want to use in the list below', I get empty list. Does that mean my laptop doesn't have a factory image?

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Dell :: Inspiron 660s Desktop Running Win 8 - How To Create Copy Of Factory Image

Mar 10, 2013

I have a Dell Inspiron 660s desktop running Win 8.  How large of a USB Flash Drive do I need to create a copy of the factory image?  How large of a USB Flash Drive do I need to create a copy of the pre-installed applications, drivers and utilities?  The only apps I have are the standard ones that come with the 660s running Win 8.  Using Dell Backup & Recovery (Pro or Premium), I created a system backup on an external hard drive.   This resulted in my external hard drive being partitioned into DBR_Master (F), which used 31.5 GB of the 1TB hard drive; and, DBR_Boot (G), using 23.6 MB.  What is DBR_Master (F) all about?  What is DBR_Boot (G) all about?  In the event of an OS crash, will I be able to re-boot from the external hard drive?  How often is it recommended to do a full system backup? 

Since a system backup does not backup applications like MS-Office, is the purpose of periodic backups to capture future fixes & revisions to the OS? Since there is still a lot of unused space on the external hard drive, is it ok to save my daily data backups to the external hard drive?  I tried to save data backups using File History to the DBR_Master (F) drive but it would not let me. I created a new folder in DBR_Master (F) but that didn't work.  I receive a message that the destination was not connected.  Where should I save daily data backups?  Last question - does it matter whether I use File History or Dell Backup and Recovery to do daily data backups? Are there any advantages or disadvantages to using one over the other -- they seem to do the same thing?

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Setup Installation :: How To Reformat Hard Drive In Windows 8 (factory Image)

May 17, 2013

I want to reformat the hard drive in Windows 8 - Factory Image - in an HP Notebook computer.

HP sent me 3 disks.

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Factory Reset Does Not Work After Windows 8.1 Upgrade

Mar 28, 2014

So I have recently obtained an ASUS X45CP pre-installed with Windows 8

then I saw this thing at Microsoft website about windows 8.1 and I thought about upgrading

(which now I deeply regret)

After upgrading I found out that some of the device drivers are not fully supported yet (like the switchable graphics card)

So I thought of rolling back the laptop to factory settings and unfortunately windows 8.1 got that, too.

I did not find install.wim but here is a screenshot where the boot.wim is, I believe it's an important part on this process

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Setup Installation :: How To Make Image Of Factory Recovery Partition

Mar 5, 2013

Some time ago Installed Windows 7 on one of my Windows 8 computers. But during the install i had to delete all partitions and that was the recovery partition that had he recovery software on it. Well now I want to go back to Windows 8 and I don't really want to send my PC to Samsung for re imaging. But I have the image i made with the software before I installed Windows 8. All I need is to get the recover partition back with the software on it. I have 2 other Samsung computers that have the same software on it but I need to find a way to make a image of the recover partition so i can use my backup image for the computer.

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Setup Installation :: Factory Image Restore For Selling (not Fully Set Up)

Sep 24, 2013

I am selling my Acer acer m5-481pt-6644 and want to do a factory image restore so the buyer can set it up for themselves.

I have done plenty of image restores on Win 7, but always gone all the way through.

Can I turn the laptop off at some point before I fully set it up, so the buyer will get to set it up for themselves?

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Dell :: Inspiron 15R 5537 - Can't Restore To Factory Settings After Upgrading To Windows 8.1

Mar 25, 2014

restore my laptop to factory settings (or rollback my OS from Windows 8.1 to Windows 8) as it is when shipped out.

I have faced many problems with the upgrading (from Windows 8 to Windows 8.1.) and my pc has become slow. F8 does not work.

I just want my laptop back to its original factory settings. i don't want the windows 8.1.

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Setup Installation :: Windows 8 - Resetting Factory Settings DELL Inspiron 660s?

Feb 27, 2014

trying to reset to factory settings my Dell Inspiron 660s that uses Windows 8. Some how my ex had downloaded a interface to make Windows 8 look like windows 7. It has virus on it that I just want to reset it. I have tried to reset thru going thru change pc settings-to general-to recovery. It gives me an error code of 800....???. So I restart it, hit F12 brings up a boot window where my options are Boot Manger (clicking on this takes me back to my desktop) Boot Setup is the 2nd options, then Diagnostics (which I have run and says nothing is wrong then takes me to my desktop) then I forget what the last option is.

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Dell :: XPS ONE 27 Impossible To Reset To Factory Settings

Nov 19, 2013

Yesterday we received one XPS ONE (<Admin Note:service tag removed per privacy policy~RK>) similar, but not identical, to some others we already bought in the past. Apparently, the main differences are more memory (6G instead of 4), auxiliary SSD and the touch screen.

The unit was performing very well and we could install all what we needed (only Adobe Premiere). It was then automatically proposed a Dell (not Windows) update. We agreeded and the process was completed successfully. We switched the computer off regulary.

At the next power on.... the boot failed. It seemed that the boot sector was damaged or something else. The Dell service tried a lot to cooperate with no results. It was impossible even to reinstall Windows from scratch.

This morning, Dell service is proposing to configure differently the unit respect to factory set up, saying that they are not completely aware of factory set up (and letting understand that it was not so good anyway....)

We do not agree: we do not want to have a unit different from standard.  We want to reset the PC EXACTLY to factory setting, unless we have some official notice saying that original setup was not good.

What we need is BIOS and RAID controller set up (expecially for SSD).

We are a software house and have a lot of internal skills, but we need the essential information to be able to do the work.

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Dell :: XPS 15 - How To Restore Laptop To Factory Settings

Jun 16, 2013

I am following the instructions on how to restore my factory defaults but I am getting an error coming up, this is the error code: 80070490

What this error is and how to resolve it? This is stopping me from doing any restores.

Also when my laptop boots up now, it goes to a black screen and displays this message: Media check [fail] what is causing this & how do I resolve it?

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Dell :: XPS 12 Duo - Factory Reinstall / No Recovery Media

Aug 16, 2014

So i have a 12 duo, and it has been acting slow lately and i figured it is time to bring it back to its younger days. I tried doing the reset within windows 8, but it asked for installation/recovery media, which i don't have. And i know what you're thinking, just use the recovery partition. No can do... it is gone. I do not remember getting rid of it but anyways, its not an option. I tried creating a recovery usb  via this link but my key did not work for retail versions. What can I do?

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Dell :: Factory Restore After Overwrite Of MBR / Bootloader

Nov 15, 2012

I have a new XPS L521X that came with Windows 8. I hate Windows 8 so I decided to install a generic copy of Windows 7 the other day. I'm now having issues with Windows 7 and would like to factory restore the system, but since windows 7 overwrote the MBR, I am not able to access the Dell recovery. The hard drive still has the PBR Image partition, I just don't know how to boot from it. How I can boot into the Dell recovery and restore back to Windows 8? Is there some sort of UEFI boot option I can just add in the BIOS?

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Dell :: Win 8.1 Inspiron In A Loop - Crashed When Try To Initiate Factory Restore

Nov 3, 2013

My Dell inspiron 17 SE on Win 8.1 has crashed when I was trying to initiate a factory restore. I did the free upgrade from 8 – 8.1 and since installing I have had nothing but problems.I was in the process of formatting the HD to return this junk heap to the store where I purchased it, when I had a message of “some files are missing, please insert media”.I pressed cancel, restarted the computer - which then into a loop, and that’s all it does now.The sequence is:Start up - Automatic repair (your pc did not start correctly) - Preparing automatic repair - Diagnosing your computer - Your PC ran in to a problem and needs to restart - repeat.I then ran trouble shooting and F12 diagnostics which told me nothing was wrong and then proceeded back into the same loop on exit.

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Dell :: Inspiron 5537 15r - Restore Laptop To Factory State After Format?

Aug 16, 2014

I had a problem with my laptop, which its model is dell inspiron 5537 15r  1tera 6GB ram ,windows 8 original .

I have gave it to a technician who told me that the hard needed to be changed from gpt to rbn or something like that am not sure because of this process hard have been formatted.

how could i restore my lap top to factory status ? 

or getting my original product key for my original windows 8 that was installed on my laptop .

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Dell :: Windows 8 System Image And Rescue CD

Jan 17, 2013

When I selected "windows file recovery" from the control panel and tried to create a system image, I received the error msg "0x81000033"

"not enough space on target drive to create image", but that was not true... the target disk had 1.2TB empty space...

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Can't Create System Image - 0x80780119 Error After Upgrade From 8 To 8.1

Oct 19, 2013

I have upgraded my Windows 8 PC to 8.1 yesterday and it seemed like everything is working fine until I tried to create System Image. I got an error 0x80780119 saying that there is to little space on one of the partitions.

I started looking into this problem and indeed one of the partitions does not meet the requirements. There are following partitions on my drive:

DISKPART> list partition

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Recovery 300 MB 1024 KB
Partition 2 System 100 MB 301 MB
Partition 3 Reserved 128 MB 401 MB
Partition 4 Primary 74 GB 529 MB
Partition 5 Primary 390 GB 75 GB

Partition 1 has only 13MB free space. Partition 2 has 70MB free space, partition 3 is MSFTRES, partition 4 is my C drive with around 35GB free and partition 5 is not included in system image.
Partitions were create like this during installation of Windows 8 - clean install from scratch. I am using UEFI so the drive is GPT formatted.

So I thought, OK I can resize my C drive a little, move the partitions and expand the 1st one. I tried using GParted but it is not able to move the MSFTRES partition. It does not recognize the file system on it.

So the question is: Is it possible to "clean up" the 1st partition in anyway? If not, is there anything special about MSFTRES partition? Or can I just remove it and create it a little further and just flag it as msftres with GParted?

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Dell :: Windows 8 Will Not Let To Create System Image Backup

Mar 30, 2013

After doing some digging around I found the system image backup  under windows 7 file recovery. Then I go to create system image and everything goes fine and then I get an error message after about half way through the back up  . Error message will say something like not enough space on drive to create  image and I am doing this on a 2TB external hard drive . I did notice one time I accidentally created 500 MB of unallocated space on this drive but I was getting this  this error message  before I did that and I am not even sure how I created it. I have another PC with windows 7 and don't have a problem with the scheduled image and data backups being performed weekly. Had this problem with windows 8? Also how do eliminate the 500 MB of unallocated space on my 2 TB External  HD which is not really a problem but should not be there . I have my files backed up on this HD although I don't use windows data back up utility which I prefer Sync Back to perform instead .

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Maintenance :: Dell XPS 8300 - Windows 8 System Image Backup

Mar 29, 2013

My system is dell xps 8300. I have upgraded from windows 7 ultimate(64bit) to windows 8 pro 64 bit. My system has

1) dell oem partition (no drive ketter 39MB),
2) recovery partition (ntfs no drive letter) 13.25 GB free 2.94 Gb,
3) C drive windows system partition 100Gb free 31,24 GB rest of the two partitions are 175 Gb each (logical drives).

Total my hard disk capacity is 500GB.

What is the difference of taking backup and which is better for recovering the system to original state just before the backup.

1) System image backup(recovery partition & windows system partition) using windows 8 system using
windows 7 file recovery menu under control panel.
2) Creating custom recovery image for refresh.(command: recimage -CreateImage)

I have done both and my backup location is external hard drive of 2TB capacity. I made system recovery disk(dvd) from the windows 7 file recovery menu.

The custom recovery image wim file is of size 22.GB

The recovery partition backup(vhdx) is of 9GB and the windows system partition backup is of 43GB.

I have also used macurium reflect pro to take backup of my recovery and windows partition using macurium rescue cd.

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Dell :: How To Upgrade XPS 12 To Windows 8.1

Apr 9, 2014

I've bought a Dell XPS 12 laptop (9Q33 model). It comes with preinstalled Windows 8. According to a support article I've found, this model supports upgrading to Windows 8.1. Where can I get this upgrade? It's absent in Windows Store.

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Windows 8 On Dell Inspiron - Boot To Repair Disk To Restore Image?

Dec 26, 2013

On my friend's Dell Inspiron laptop, Windows 8 will not boot. I want to boot to the repair disk to restore an image I had created. F12 on boot does not show the DVD drive as an option. I went into Setup/Boot and disabled Secure Boot, still did not show the DVD as a boot option. I went back to Setup and selected Boot List Option>Legacy. Now it shows the DVD drive as an option to boot. I booted the repair dis, went through all the dialogs to select the image I had created, but when it goes to restore it it says it cannot because the image was made in UEFI, and it is now set for BIOS.

I went back into Setup/Boot and I see that the option Load Legacy Option ROM is now Enabled, it did it on its own. As a test I set it back to the defaults and re did it as above, and again it automatically changes Load Legacy Option ROM, which I assume is what is creating the problem.

So my question is what do I need to do to boot from the Windows Repair Disk?

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Dell :: How To Image Win 8 Onto A Thumbdrive

Mar 21, 2013

how to image win 8 onto a thumbdrive. I counldn't find nay program in the system to do it.  is there a dell data safe program in it ?

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Dell :: Windows Not Activated After 8.1 Upgrade

Nov 7, 2014

My Dell Inspiron All-In-One came with Win8 preinstalled. Purchased from Staples I have the pc for about a year and was forced to do the 8.1 upgrade. The upgrade went ok but now I'm seeing a message that Windows is not activated. I call Microsoft and they said it is a volume license key and I need the retail key. I called Staples - no luck.

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Dell :: Windows 8 Product Key For Upgrade To 8.1?

Jun 30, 2013

wld like to install windows 8.1 preview on my brand new xps13 but need product key and cannot find that anywhere in the documents I received

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Dell :: Unable To Create Factory Backup On DVD Media Using Backup And Recovery

May 31, 2014

My system: dell inspiron 14R 5421
O.S. Windows 8.1
Dell Backup and Recovery
All software updated

Dell Backup and Recovery software has not been able to detect or use "the second dvd blank disk" on my computer.

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Dell :: XPS 8500 Win 8 System Image Fails?

Dec 6, 2012

I have a brand new Dell XPS 8500 with Windows 8. I did my initial software load and wanted to create a system image. The image fails with error code 0x80780119. This is the sequence I ran:

1) Control Panel

2) Windows 7 File Recovery

3) Create a system image

4) On a hard disk (External hard drive selected with 1.36 TB free space)

5) Program states that the following drives will be backed up without allowing me to add or remove drives (EFI System Partition, OS(C:)(System, and WINRETOOLS(System). I hit "start backup"

6) Create a system image box opens and it starts to run the process and then errors out and says the backup failed. The error message says there is not enough disk space to create the volume shadow copy on the storage location and it lists error code 0x80780119.

I believe it's not a problem with the destination drive where the final system image will be created. It has to be a problem with one of the partitions on the one and only hard drive inside the machine. Using Disk Management I can see the following partitions on the harddrive:

500MB EFI System Partition

40MB OEM Partition

500MB Recovery Partition

1854.75GB NTFS

7.12GB Recovery Partition

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Dell :: XPS Not Activating After Windows 8.1 Upgrade - Key Is Not Showing Valid

Nov 11, 2014

After upgrading to Windows 8.1 the key is not showing as valid.  When I enter the key I get this error code:

Error code: 0xC004F012

I used a tool to get the actual key from the OEM code and when I try to add that key it also rejects the key. Also, the system will install updates but after rebooting but it reverts all the new updates.

Dell XPS One 2710

I tried calling windows and dell support with no luck..

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Dell :: Processor Upgrade For Windows 8.1 To Run On XPS400 DXP051?

Mar 1, 2014

Windows 8 will not upgrade to Win 8.1 since Intel Pentium D CPU 2.80Ghz does not support PrefetchW.. processor that will work on a 0F030 Dell motherboard?

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Dell :: Cannot Get Administrator Access To Download Windows 8.1 Upgrade

Jan 26, 2014

I have a new XPS8700.  I have been unable to download the Windows 8.1 upgrade from the MS Store.  My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in the store.  I can also download updates to other aps.

My remaining problem is a continual notice every time I hit download that I need to first log into an account with admin access.  Best I can tell, this and other forums have shown me how to add Admin capability with the Command prompt.  I even created a second account and did the same thing.  Within the User Summary screen within control panel, both USers show "administrator".  Yet I still cannot get access

I have tried "net user administrator /active:yes" as well as tried same with swapping my name for administrator

The actual "administrator" user cannot do anything within the App Store.  That appears to be what is supposed to happen.

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