Dell :: XPS Not Activating After Windows 8.1 Upgrade - Key Is Not Showing Valid
Nov 11, 2014
After upgrading to Windows 8.1 the key is not showing as valid. When I enter the key I get this error code:
Error code: 0xC004F012
I used a tool to get the actual key from the OEM code and when I try to add that key it also rejects the key. Also, the system will install updates but after rebooting but it reverts all the new updates.
Dell XPS One 2710
I tried calling windows and dell support with no luck..
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Feb 23, 2013
I tried the guide for activation backup but on reinstall the WMC is missing, so the restore of the activation status fails. Even it seems impossible to integrate the Media Center into the upgrade due to the encrypted install.esd file.
A fresh install via retail iso also failed with the "core" message (wrong version?) giving a slui code afterwards. How to manage to keep the activation intact using the Windows 8 Pro Upgrade?
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Jul 16, 2013
I'm trying to run the Dell Backup and Recovery application on a new windows 8 xps 8500. Unfortunately all the tile labels are only showing IDS tags eg: IDS_DS_022,IDS_DS_003 and when I click on a tile the subsequent window is also full of different IDS tags. I've tried reinstalling the app but no change.
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Apr 9, 2014
I've bought a Dell XPS 12 laptop (9Q33 model). It comes with preinstalled Windows 8. According to a support article I've found, this model supports upgrading to Windows 8.1. Where can I get this upgrade? It's absent in Windows Store.
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Sep 13, 2013
I bought a new xps12 with Win8 last week and absolutely love it.
However I was given an upgrade key fro Win 8 prowmc. After putting code in it said that this key works, I restarted and it does say windows 8 pro with media centre but it also says that windows is not activated.
I just want to revert back to how it was when I received the laptop last week. I have tried restore both windows and dells and I have made a recovery image with USB but when I try and boot from this it says that there are files missing.
I Just want everything wiping and laptop back to how it was when I unwrapped it.
Is this possible? I know I shouldn't have used the key.
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Nov 7, 2014
My Dell Inspiron All-In-One came with Win8 preinstalled. Purchased from Staples I have the pc for about a year and was forced to do the 8.1 upgrade. The upgrade went ok but now I'm seeing a message that Windows is not activated. I call Microsoft and they said it is a volume license key and I need the retail key. I called Staples - no luck.
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Jun 30, 2013
wld like to install windows 8.1 preview on my brand new xps13 but need product key and cannot find that anywhere in the documents I received
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Jun 26, 2014
I want to know that what OS is included in factory image that made after upgrading from windows 8 to 8.1 (Factory image can be made using "My dell backup and recovery" application )
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Mar 1, 2014
Windows 8 will not upgrade to Win 8.1 since Intel Pentium D CPU 2.80Ghz does not support PrefetchW.. processor that will work on a 0F030 Dell motherboard?
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Jan 26, 2014
I have a new XPS8700. I have been unable to download the Windows 8.1 upgrade from the MS Store. My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in the store. I can also download updates to other aps.
My remaining problem is a continual notice every time I hit download that I need to first log into an account with admin access. Best I can tell, this and other forums have shown me how to add Admin capability with the Command prompt. I even created a second account and did the same thing. Within the User Summary screen within control panel, both USers show "administrator". Yet I still cannot get access
I have tried "net user administrator /active:yes" as well as tried same with swapping my name for administrator
The actual "administrator" user cannot do anything within the App Store. That appears to be what is supposed to happen.
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Sep 15, 2014
I have a Dell Precision 690 with Dual Zenon 3.0 processors running Windows 8.1 Pro X86. CPU on the Performance tab only shows a single processor. I have the identical computer running Windows 7 Pro X64 and it Task Manager/Performance tab show2s two processors.
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Dec 9, 2012
I installed W8 successfully about a month ago and all went well. The only recent change I have made is to install Startmenu8 to get a more normal Windows look. Last weekend my computer screen went dark blue and the mouse seemed not to function. I changed batteries and rebooted. However all I got was my desktop with no task bar and no icons. The programmes showed up along the bottom but would not open maximised so I couldn't use them. I have run the diagnostics on F12 at start up. All was ok according to that. I wanted to restore to a previous point so I managed to boot from my CD drive with the recovery disk (W8 version) but it said that both my restore point and image wouldn't work. I therefore tried to do a clean install of W8 but that wouldn't work. It just hung after several hours. I tried the same with W7 but with the same result.
My machine came with Vista so I installed that from the Dell recovery disk. This worked. I then tried to upgrade to W7 SP1 (an upgrade which would never install back in the day) from a CD I downloaded off the Windows website. That went on all night with the machine interminably rebooting. Still hung this morning. So I reinstalled Vista as above (clean) and tried to install W7 from the original upgrade CD. This hung also. The reason I haven't gone straight to W8 is that I think I have an image from a few months ago before I upgraded to 8.
I've just started restoring from a reasonably W7 image in Vista. Cross fingers but it seems to be working. However, I wanted to do a clean install and wonder why neither W7 nor 8 would complete.
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Jan 17, 2013
I bought this particular computer for the Intel wireless display, but after upgrading (is it really an upgrade?) to windows 8 my WiDi is no longer working. I tried to install the latest drivers from Dell support but it tells me my platform is not supported.
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Jul 9, 2014
I have a new XPS8700. I have been unable to download the Windows 8.1 upgrade from the MS Store. My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in the store. I can also download updates to other aps.
My remaining problem is a continual notice every time I hit download that I need to first log into an account with admin access. Best I can tell, this and other forums have shown me how to add Admin capability with the Command prompt. I even created a second account and did the same thing. Within the User Summary screen within control panel, both Users show "administrator". Yet I still cannot get access
I have tried "net user administrator /active:yes" as well as tried same with swapping my name for administrator
The actual "administrator" user cannot do anything within the App Store. That appears to be what is supposed to happen.
I'm another user with the same situation, it did not work, the direct download stated, does not work with this system.
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Oct 27, 2013
I just got Windows 8.1 Ent. and I am starting to get irritated by the "Activate Windows" watermark, so I started looking for ways to activate the OS. Unfortunately, I didn't manage to find a functioning one, and KMS Auto didn't work.
So are there any other ways to activate Windows 8.1, or at least get rid of that watermark.
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Nov 3, 2012
I just installed the windows 8 pro on my dell inspiron 1564 but there are ceratin problems that im facing, like when I increase or decrease the brightness of my screen my laptop reboots and when I remove the power adapter it reboots
a message comes on the screen saying your laptop ran into some problem and needs to restart
I know that the display driver is the main culprit here but where to get a newer driver?as dell is not upgrading the drivers.
Dell ispiron 1564
i3 processor
4gb ram
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Sep 2, 2013
Upgrading from Windows 8 ProWMC on a Dell Studio 1535 laptop. It ran for a couple of hours and was in the 'a few more things' stage when it decided to fail and roll everything back.
Now that it's back where I started, where do I start looking to try to find out what happened? I'm hoping it put some log files somewhere.
My first guess is that it's third-party drivers, will start by looking at those. There are several things which are old but still were working with Windows 8; I suppose one or more of these might not be compatible?
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Apr 3, 2013
When I upgraded from Win 7 to Win 8 the SD Card Reader on my Dell Latitude E5430 stopped working. It does not even appear in Windows Explorer. I installed all drivers on the Dell site.
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May 23, 2014
Been running the upgrade to 8.1 from a factory installed Win 8 system on my Dell 5720 laptop. Download took quite long and now installation is taking even longer. It went through multiple steps on the Dell logo splash screen starting with "Getting Ready". Then it went to "Setting Up". Another lengthy time period. Now its doing "Setting up a few more things" and has been hung at 28% for over an hour. Hard drive activity very low and sporadic.
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Apr 13, 2014
activating windows(R) professional edition no key management service could be contacted error: 0xC004F074
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Sep 15, 2014
I have a Dell Inspiron 15R SE 7520 laptop that came with Windows 8 Core edition pre-installed. This laptop has never worked properly for some reason. It won't shutdown the normal way (it'll just stay on the shutdown screen forever) and it never comes back from sleep without a BSOD along with other troubles that haven't been solved by updating drivers,etc.
I decided I want to do a clean Windows 8.1 re-install and upgrade on my laptop to get rid of these problems, but it's been ages since I last did this (back in Win2K times, I used to dual boot Slackware Linux) and I've bee reading about all this UEFI, Secure Boot,etc and quite frankly it's making me quite nervous. I was even planning on taking this chance to dual boot some linux distro, but it looks sooo difficult. Things are much more complicated these days for the tinkerer!
I need to make sure I can get back to a running system quickly.
For starters, here is how the hard drive is partitioned: [URL] ....
And this is the Diskpart output : [URL] ....
Why do I have 5 partitions? I understand the recovery partition, the OS partition and (after lots of reading) the ESP partition, but I'm not sure about the others. What do I need to keep? I've been reading around and I see some people recommend wiping the whole drive and starting from scratch. Is this a good ide?
I'll create the installation media from a windows 8.1 MSDN ISO using a USB drive. When I start the installation process it will ask me where I want to reinstall it to. Do I just choose the OS partition? Won't the recovery partition be based on a Windows 8 image and be useless from now on?
What's the best way I can get back to a fully working system in case I screw up somehow? I've made an image of my drive using Macrium Reflect free edition. But I read here that I cannot make an image of a GPT disk. Will this image I made work for getting back to a working system quickly in case I screw up?
As a last resort, I've made a Recovery USB using the Dell Backup and Recovery Method. In the extreme case that I screw up real bad, will this work to get back a factory-state system even if I've wiped my hard drive clean? I'm assuming this tool is for users recovering after a dead hard drive so it should work , right?
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Feb 8, 2014
I purchased a Inspiron 17 7737 directly from [URL] on 12/5/2013. It was delivered on 12/182013. It had Windows 8 as the operating system. I had assumed that it would have the latest version of Windows when it arrived since 8.1 had been issued in October. I opened the Store app and the upgrade to Windows 8.1 was not available to me. I understood that this was a problem for others and did not pursue it further at that time. I was out of town for 2 weeks in January and did not use the laptop during that 2 week period. When I returned, I opened the Store and found prominently placed the invitation to the free upgrade to 8.1. I was signed in using the Administrator account and when I hit the download button for 8.1. I was given the message "You need to use an account with Administrator privileges to install Windows 8.1, try logging in with the user account of an administrator of this PC and try update again".
I verified that my account had Administrator privileges and tried again and got the same message. I created another user account and gave it administrator privileges and tried the download again signed in on that account and got the same message. I called technical support and for over 5 hours over 2 different days, the technician attempted to resolve the issue by uninstalling and reinstalling Windows updates. When that failed to resolve the problem, he "refreshed" my PC which, I understood put it back to the status it was in at time of delivery. He then had to do all the Windows updates (approximately 65) and tried to download 8.1 again.
This did not change the error message when trying to download to 8.1. At that point, I was told that they were elevating it to a technical team who would research all the logs from my machine and come up with a solution. They indicated that they would call me back when a solution is found. Although my Administrator account was not recognized when attempting to do the 8.1 download, it recognized the Administrator role when the technician needed administrative approval to do all the uninstall and reinstall activities when trying to resolve the issue.
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Jul 13, 2014
I've been trying a couple of times to upgrade from 8 to 8.1 but every time I try to upgrade it via the STORE, it says that I dont have admin rights even though im the admin. I checked other sites and it says that I need to uninstall a certain file but the file is not present in my laptop.
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Aug 5, 2014
I recently purchased a Acer Desktop PC, well recently was in Feb/March of this year.
I tried to refresh the system. All worked fine until I rebooted the system. After I input my log on password in it a screen comes on saying that windows cannot be activated at this time. Please try later or input the product key.Also I cannot download any updates, I presume because of the activation.
The Pc was purchased New and had windows 8.1 installed with no installation disks or product keys in sight. After much searching I managed to get the product key, manually input it and Nada, Nothing! It would not accept it.
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Feb 15, 2014
I recently got a new PC via my insurance company that came with Windows 8 standard. I requested pro be included with it and they gave me an OEM Windows 8 Pro 64 bit. I have blanked the hard drive and installed it. During the install it does not ask for the product key. Once the install is complete I go to system info and it says Windows is already activated and shows a product key that ends in OEM. At the top it shows the name of the product as Windows 8. If I go to add features it tells me I need to buy pro. If I try to change or use the product key that came in the oem packaging for pro 64 bit it says that product key will not work and to try another.
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Dec 29, 2013
Whenever my windows startup i get a popup error message which says "Your system does not appear to have Intel Rapid Start Technology enabled". I have a 32G SSDR mSATA Card. I have not received this message when I was having Windows 8. How to enable Intel Rapid Start Technology?
When i tried to install Intel Rapid Start Technology Driver from Dell Drivers (APP_iRST_W8.1_A01_Setup-7VYC3_ZPE) i get message stating "The Computer does not meet the minimum requirements for installing the software."
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Nov 10, 2013
After running win 8.1 upgrade I occasionally get msg. that system is updating PE but it never completes as far as I can tell. Shows as running for about 15 minutes with 20 minutes remaining. Update box disappears but then I notice TOO QUICKLY that there is an error msg. when I shutdown.
Is there a way to verify that PE ran properly?
Is there a way to view error msg's on shutdown? They flash too quickly to read them.
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Sep 29, 2013
I have a new Sony Vaio that came with Kaspary Security system - which has 13 days left. It is a Windows 8 Operating system. I know that Windows Defender is disabled - and want to enable it. I have done Windows start menu; Search for Windows Defender. Window appears on the Desktop indicating that it is not active - with no options. I have also done the Administrative Tools in Control Panel - to "activate" - and completed a restart. I still cannot activate Windows Defender. Do I have to Uninstall the Kaspary antivirus before I can activate Windows Defender? If yes, I assume I would do that through the control Panel - uninstall programs?
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May 11, 2014
when going into the Microsoft store and clicking on the win8.1 --> download im getting this message:
"you need to use an account with administrator privileges to install windows 8.1"..
I tried to log on as an administrator but it wouldn't let me go in to the Microsoft store..
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Jan 13, 2013
I installed Media Center & now I can't download a key for it!
I have 2 computers running Windows 8 Pro. I got the key for Media Center on one computer & everything works!!
I then loaded Media Center on the other Windows 8 Pro computer, but it will not let me download a key for it. It insists that I have downloaded a key!
I tried to reactivate back to my original installation & refuses to accepted that valid key!
I don't know how they know I have downloaded a key.
What do I do know? Reinstall the original Windows 8 Pro? There must be a way!!
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Apr 20, 2014
Dell true to form has made the cmos non-upgradeable for use with Windows 8. So, with regrets, I need to know what motherboard, cpu and sound cards, memory, etc, I will need in order to upgrade this elephant.
Then of course, I need to know if my graphics card, NVIDIA GeForce 6200, power supply 250W, etc are sufficient. The power supply is welded to the frame of the box, so will be a pill to change out. I also need suggestions on which Sound card, since there isn't one now. It too is part of the motherboard.
I guess I should also ask if this upgrade is even possible. Is WIN 8 backward compatible with xp software?
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