Dell :: Latitude E6530 / Windows 8.1 - TPM Currently Running In Legacy Mode
Nov 7, 2013
I am trying to Initialize TPM on windows 8.1 and it is saying..
"Your TPM is currently running in Legacy mode. If you'd like to use TPM application for this version of Windows, Please contact your administrator."
Now I have clear TPM once. Disable and enable it in BIOS still no change. I am using UEFI bios and secure boot is enabled. How can I enable TPM coz I need to encrypt my hard drive without TPM it is a very hard thing to do.
My laptop is Latitude E6530.
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Oct 8, 2014
I recently upgraded to Windows 8.1 and have the latest version of three browsers: IE, Google Chrome and Firefox. In all three browsers Google Search is loading in its old mode (with the black bar, and no news/calculator/video search functionality). I have tried just about everything at this point and simply cannot figure out what is wrong.
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Sep 15, 2013
I downloaded Windows 8.1 from MSDN. When I tried to run the setup from Windows, it said the OEM key is not supported with Windows 8.1. I surely can use a retail key from the MSDN account but that is my office account, and I should be able to use the key that I paid for anyways.
For example, on the desktop PC, when I edited the ISO file to bypass setup from asking for the key, I could simply activate using my original Windows 8 key after the installation was completed. I don't want to see anything weird happen to my existing recovery functionality and stuff so i was thinking about updating Windows to 8.1 instead of clean install.
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Dec 21, 2013
I have a Dell Latitude E6400 with a 250GB HD and 4GB of RAM with a Intel Core 2 Duo CPU (p8700 @ 2.53GHz 2.54 GHz) that is running Windows 8.1 Pro for a 64-bit Operating System. I just recently moved to Brazil and generally my computer has been running fine without problems however over the past month since about the middle of November my computer has been randomly freezing... I've tried rolling back device drivers, looking at error checking and defragmenting, I tried the Windows memory error checker and nothing came up as well... I also tried removing programs that may have caused the problem around the time it started such as Google Hangouts and AVG... While after removing Hangouts I did notice that the computer ran cooler I still have the random freeze ups to where I have to force shut down the computer and do a hard reset. I have been looking in the event viewer and today I found these messages which never showed up before with any of the previous shut downs...
Log Name: Application
Source: ESENT
Date: 21-Dec-13 11:30:54 AM
Event ID: 507
Task Category: Performance
Level: Warning
Keywords: Classic
[Code]...
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Dec 1, 2012
I will install W8 enterprise on my dell latitude e6220. I got a dvd with the 32 bit enterprise iso and a txt file with the key. The txt file with the key says "works for pro and enterprise".
However, when I boot the dvd, it wont boot.. It only give me the blue w8 screen, but it wont go longer. A pop up says i need the 64 bit iso..
Can I download the 64 bit w8 enterprise iso from mdl and use my key..?? I suppose its an master key because the the company use the same key on hundred of w8 computers..
Next question: Is the language packs avabile in WU in enterprise?
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Jan 18, 2013
Where is the Windows 8 Product Key location on a Latitude 10 Tablet? I looked in the shipped documentation, the back of the machine and under the battery and did not see it. Is the Win8 product key published anywhere on my system?
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Nov 24, 2013
My system is old : MSI Neo2 Nforce3 + HD4650 Radeon AGP + 2 GB mem + AMD Athlon 3000+
However, I wanted to try Windows 8.1 Enterprise Evaluation for it and was able to install it successfully with 32 bit version (64 bit didn't work). I installed Radeon legacy AGP Hotfix 12.6 drivers that seem to work for the old AGP card giving Youtube HD playback! Not too shabby for a single core beast.
So I have been happy with the system performance (faster to boot than XP etc.).
However, I have encountered two problems that I haven't been able to resolve:
1 - Realtek Gigabit Ethernet (8111) fails to initialize the Internet on some boots, requiring enable/disable driver to make it work. I have installed newest drivers from Realtek website but no effect.
2 - When the system goes to sleep, it wakes up with black screen and no way to get picture back except resetting the computer. I have tried to change my MB BIOS setup (I have the latest BIOS installed) to disable S3 and use only S1 mode but to no avail. Black screen awaits in every wake up. I have also experienced once the driver_power_state_failure error..
So, I see there are many posts about black screens and sleep modes but I haven't found the solution for Nforce3 motherboard AGP setups yet.
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Oct 31, 2013
I have a Dell E5530 using windows 8.1 Been using laptop for 5+ months. For the first time today, I clicked the Camera panel and received msg
"Connect a Camera".
Ran Dell PC diagnostics, no errors were found. I do not have a Imaging Device folder (that stores the Webcam) in Device Manager. Installed Dell Webcam Central, but when launched, I get msg "Please plug in a supported device" I am not able to run this application either.
Do I need to load any Webcam drivers for win 8?
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Aug 19, 2013
My Dell Latitude D830 won't reboot in any manner - windows fail to start. It starts on well, shows the Dell logo, loads the files on prompt and gets stuck on one of the files with 'Please wait...'
The problem it is the only Dell machine around and I lost my recovery key. I have useful files therein that I would like to recover and backup but it would not get even to the C: prompt by any option. How can can I create a recovery disk from the web or I must get another Dell machine? This is acutely an emergency for any asap response will go along way for me.
How can I create the recovery without a dell machine?
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Dec 10, 2012
I have a Dell Latitude D630 and Windows 8. The generic Windows sound driver made the sound for the laptop run, but not with the docking station. I installed the Sigmatel drivers for Windows Vista 32bit. They also worked for me on Windows 7. First, they didn't wanna install, but then I made a BIOS update from Revision A03 to A18 and it solved the problem. Now again I have sound for the laptop, but when connected to the docking station the following happens:
When I set the normal speakers as output: Sound starts to play through the speakers connected to the docking station, but aborts quickly (for example the Windows sound when changing the volume).
When I set the SPDIF out as output: No sound at all!
The Sigmatel website obviously doesn't provide drivers since it's not existant anymore. The audio business was sold to IDT, but the IDT Website sucks: Detailed descriptions of all sound cards, but no drivers at all!
There was an IDT modded drivers section on laptopvideo2go.com before, but unfortunately the project is dead. I can't even find the uploaded files anymore. Anyway, one doesn't know if it works for Win 8 at all.
Audio device:
STAC9205
Device-ID:
HDAUDIOFUNC_01&VEN_8384&DEV_76A0&SUBSYS_102801F9&REV_10024&C38AAC3&0&0001
I tried the following drivers from the Dell website already which according to Windows 8 work, but give me the described sound problem:
- 2Y0VM
- R153997
- R171788
- R171789
- R218148
how I can get this to work? Any other IDT drivers available?
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Oct 22, 2013
I have an old Dell Latitude 100l laptop, with XP installed. I use it for University work. Now I've was able to download from Uni a copy of Windows 8.1, as an ISO image onto a DVD disc.
When i try and boot to the disc, it says "loading files"........and after a while i just get a black screen.
Is this because I cannot load Windows 8.1 onto my Dell laptop?
[URL] .... This is the spec of my laptop.
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Apr 3, 2013
When I upgraded from Win 7 to Win 8 the SD Card Reader on my Dell Latitude E5430 stopped working. It does not even appear in Windows Explorer. I installed all drivers on the Dell site.
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Jan 31, 2013
I've just upgraded from Windows XP to Windows 8 on a Dell Latitude D820, which went fine. But, after installing a new driver for the video card (Quadro NVS 120M), the Start Screen is not working anymore. As soon the mouse touches a tile, they all disappear and I'm left with only the background image.
I can go to the desktop by hitting Win+D and if I hit the Win key after some minutes the tiles are there again only to disappear as soon the mouse pointer touches them.
I've also discovered that I lose my right click capability until i log out/log back in.
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Jul 31, 2013
I have lenovo g580 cori7 and installing windows8 64bit. I tried to update the bios but i got this just like the screen shot.
Now my labtop working on legacy mode and I am not comfort with this mode.
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Nov 8, 2013
All of a sudden my Windows 8.1 Dell Latitude 10 tablet cannot access most all of the Win32 applications. I go to access an item in windows explorer or say device manager and get a message system could not access or may not have permission. Most programs seem to be working, but a lot of services are not such as WiFi, sound, network etc. since I cannot access win32 applications I can not get into services.
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Aug 17, 2014
I failed several times at installing Windows 8.1 Pro 64 bit on my Latitude E6510 (from July 2010). Windows 7 Pro 32 bit was pre-installed when I bought the laptop. As I recently upgraded the RAM from 3 to 8 GB, I would like to use a 64 bit system now.I tried to boot from the installation DVD and the windows flag appears. After several seconds, a message on a blue background pops up: "Your PC ran into a problem. We are collecting some information and then we will restart it for you." That is the message, as fas as I can remember. It is only shown for one second and then the laptop reboots automatically. I have got no chance to get into an installation menu. I already tried a BIOS update from A03 to the most recent version A16 with no success. Boot mode is set to legacy at the moment, I also tried UEFI temporarily, with no change...
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Oct 31, 2014
I cannot boot from my CD-DVD drive even after I turn OFF Secure Boot and UEFI. Then, yes, my machine DOES list my CD-DVD as a boot option, but when I actually try to boot from the CD-DVD, I get an error message. (Optiplex 7010 Mini-Tower with Win 8 Pro 64-bit, 8 GB RAM, 500 GB hard drive and an Intel i5 3470 processor. It has BIOS version A16.)
I have a good, detailed thread on this issue in Desktop Hardware Forum: [URL] ....
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Jul 24, 2013
I've got this Dell tablet and it's touch screen has gone kaput. It works sometimes, it doesn't most of the times. It has gotten worse in the last few days. It only used to do that when resuming from Standby previously.
There is nothing I can do about it from my end. I have contacts Dell support and it seems they will take it back for repairs.
In the meantime, my recovery partition seems to be not working either. I first wanted to factory reset it to see if it is a software issue. (Easier to RMA as well) Dell has their own recovery software called Dell Backup and Recovery and it doesn't work. It would reboot back to Windows 8's recovery environment (F8) and wait there. I have used Recovery once and maybe it screwed up everything. I don't know.
I tried Windows Refresh and Recovery features and they don't work either. Refresh asks me to insert the media .
Recovery tells me that i cannot find a recovery image in my drive.
I have used Refresh many times when the touch screen problem originally appeared, and then it didn't ask for the install media. Seems that it was using the recovery image that was originally in the drive.
Now the recovery image is either missing or inaccessible by any sort of recovery. I tried creating a Recovery media using the Dell Backup and Recovery software and it also stops saying that an error has occurred. How informative.
This is the current state of Disk Management screen. Why are there so many partitions? The right click menu only pops up for C: partition. It's empty for other partitions.
BTW, I have Windows 8.1 Preview installed as well. I have used Refresh few times after that as well. I don't think it has anything to do with the issue. But it would be great if I can reset it back to factory image before sending for RMA.
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Oct 25, 2013
Is there a known issue for Dell Latitude 10 not being able to connect successfully to a Netgear PTV3000? I tested it after the Windows 8.1 update but the WPS PIN entry is the farthest that I could get. It won't show up at all in the Windows 8.1 devices or Project/Display option. My android phone can connect to the PTV3000 flawlessly.
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May 29, 2013
Since only Pro & Enterprise have the secpol.msc snapin I have been looking for a way to turn off running administrators in approval mode on Windows 8 Core edition.
This is so Windows works like it did with Vista & 7 (ie. Elevation with zero restrictions.)
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Jan 20, 2014
I would like to know how I can run windows 8.1 or 8 on usb drive or sd card.
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Jan 21, 2014
I've installed Quicken 2004 on Windows 8.1 in compatibility mode for Windows XP 3 to run as administrator. Everything seems to work well. All my data appears to have been restored including Home Inventory. I can download bank data.
Automatic backup works. I tested this by changing the system date to trigger the backup.
The infuriating thing is I cannot do a manual backup from the file menu. The dialogue box opens. I can complete the relevant fields but when I click OK the program freezes. There are no error messages.
Not sure if this is a Windows issue e.g. permissions or Quicken issue e.g looking for a file that doesn't exist. I have checked the 'Ready for archive' box of the folders, sub-folders, and files property boxes.
Are there any settings in Win 8.1 that I need to change to allow a program to write to a drive when it is running in compatibility mode for Windows XP 3 as administrator?
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May 22, 2013
On my other pc's vista and win 7 while the computer is booting I can tap f12 to get into a temp boot page (for running live cd's and such). I cannot find this option on my dell 660 running win 8, how I can get to the temp boot screen?
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May 18, 2013
Dell XPS 12 running Windows 8 x64. Had it for about six weeks, and I had two problems I with it:
- every so often (maybe once a week), when I would turn it on, instead of booting into my normal startup screen, it would say 'Preparing Windows', then boot into, like, a generic account with none of my programs or files or anything... shutting down and restarting fixes that problem. A little annoying, but no big deal.
- every so often (maybe twice a week), I I'd shut it down, and I'd get the BSOD, with 'SESSION_HAS_VALID_POOL_ON_EXIT' given as the problem. I bit of Googling seemed to reveal that this was a fairly common issue with Wi8 on this particular machine, so I never worried too much about it.
I'm describing these problems because they might shed light on the NEWEST problem, which is as follows:
Did a Windows 8 update yesterday, and today I discovered that when I turn the machine on, I get 'To skip disk checking, press any key within 1 second' at the Dell startup screen... I didn't press anything, but it didn't seem to go into disk-check, booting normally into Windows instead. I tried to do a disk check, and right away, it told me 'Windows has found problems with your disk', telling me I had to restart to fix them... so I did, and got the same 'To skip disk checking...' message, followed by an immediate boot into Windows instead of any disk checking. I tried to do a system restore, thinking one of the updates might be causing the problem, but when I try to do a system restore, it tells me that I have to run check-disk first (but every time I do, I get the same routine I just described above).
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Feb 16, 2013
I just upgraded my Dell to windows 8 because I just recently bought my computer and at the time windows 8 was not out yet. I've upgraded my computer and I have no DVD/CD drive detected. I cannot use my CD/DVD drive on my computer at all. Nothing is showing up, what's up with that? This is the drive that came with my computer so why can't I use it? I put a CD/DVD into it and nothing happens. I go into my computer and there is absolutely no CD/DVD drive detected. What do I do now? I need my CD/DVD drive to work. What I can do to make it work? Again, this is a new computer Inspirion 660S now running windows 8.
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Jun 15, 2013
I have a Dell laptop running Windows 8. It is 3 months old.
I have lost my admin rights to the computer - I cannot make changes. Therefore, I cannot do a system restore.
I tried booting up in safe mode and turning on the admin rights via command prompt and typing "net user administrator /active:yes". It tell me 'access is denied'. I think it said "error code 5".
It may or may not be coincidence but I had installed Classic Shell a week before this problem occurred.
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Jan 9, 2014
I have a Dell Inspiron 7537 running Windows 8 64bit. 8GB RAM, i7 processor. A little while ago it suddenly shut off. I went and checked the event viewer and got the info below. I think Toaster.exe is Dell's Backup and Recovery software, is that correct?
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Mar 5, 2014
My laptop (Latitude E6420) can't enter sleep mode either when I close the lid or select Sleep command from Start menu.It's a new hard drive with clean Windows 8.1 Pro.All latest drivers have been installed (downloaded right from Dell's site)
I tried to run powercfg /energy command as it's suggested on some web-site. It reported about 6 errors. First 5 of them are about USB suspend and the latest is about disabled PCI ASPM.Here you can download full report: [URL] .... Maybe I should re-install some drivers?
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Apr 3, 2014
My (12-year-old) son's computer won't boot. It's a Dell Inspiron 17" running Windows 8, bought from Costco in July 2013. When I turn it on, Dell logo comes on and then in upper left it says "Checking Media [fail]", then "checking media" again, then "No Boot Device Found. Press any key to reboot the machine". I insert a USB recovery drive (it was made for my Toshiba that runs Windows 8.1, but it should work anyway, right?).
I choose US keyboard layout and it then opens into Recovery Environment. I choose Troubleshoot → Refresh Your PC. Message appears "The drive where Windows is installed is locked. Unlock the drive and try again." I go to Troubleshoot → Startup Repair, which runs and then says "Startup Repair couldn't repair your PC." I then go back to Troubleshoot → Command Prompt and run chkdsk on Windows drive (c). It says "Windows has checked the file system and found no problems." Dell would probably tell me it's a hard drive failure and tell me to buy another one.
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Mar 25, 2013
Brand new Dell 8500 XPS running Win 8 64 bit with IE 10. I transferred my favorites from my Win VISTA machine using Easy Transfer which caused the lost of many IE Fav Icons. Sometimes when I click on a favorite the icon will show up and some won't even though they are present on my Win VISTA machine.
Is there away to restore those Fav Icons which are supposed to be there? I realize all websites don't support the Fav Icons.
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Jun 18, 2013
I have a new Dell Inspiron one 23 touchscreen with windows 8. Sometimes when it goes into sleep mode I can not wake it and have to do a hard reboot.
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