Windows Explorer Keeps Freezing When Right Click In Downloads Folder
Aug 6, 2014
When I right click in the downloads folder or try to open the Recycle Bin Explorer freezes and the blue circle appears unless I force quit the application. It only seems to happen in these two folders.
I downloaded Shell Extensions Manager and disabled all the applications not created by Microsoft and the problem still exists.
The one solution I did find was to create a new user and then the issue was resolved.
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Jul 27, 2014
About since I installed jdownloader this afternoon (and afterwards removed "search protect" with AdwCleaner and Malwarebyte Anti-Malware), my Windows explorer regularly freezes.
It does so whenever I do a right-click on any folder or disk or on the free space inside a folder or disk. It also crashes whenever I open folder, which I have not recently opened or to which I added a big file (bigger than about 1 MB) recently. I could open some folders since this error came up but after adding a file to them, this is not possible anymore. Windows explorer being able to open some folders is probably due to it cashing/indexing some information. I can read everything using cmd (cd & dir) and execute files directly though.
In safe mode Windows explorer works fine.
What I did so far:
- Following this guide (Right-click is slow or weird behavior caused by context menu handlers) I removed all the handlers in the registry in HKCRAllFileSystemObjectsshellexcontextmenuhandlers, HKCRFoldershellexcontextmenuhandlers and HKCRDirectoryshellexcontextmenuhandlers. Deletion of one handle in HKCRDirectoryshellexcontextmenuhandlers called "WorkFolders" only produces an error. I therefore could not delete this one. It did not work. Afterwards I recovered the registry keys.
- I used system recovery to switch back to a state from the day before yesterday.
- I tried disabling all the files in auto-start using the task-manager with no improvement.
- I ran "sfc /scannow", which told me there were some files it was unable to repair. I digged into the log and found the file sfc talked about. The file was completely missing. I got a copy from my notebook and managed to copy that file into the folder. But it didn't work.
What's more, I could not rerun sfc to see if the sfc-error persisted, because my computer froze during login after the restart (during which I also installed some minor Windows updates) and I had to force a restart. This brought up a bluescreen on the first two following restarts. On the third one, recovery came up and I chose automatic repair. After that the system could start again, but "sfc /scannow" now throws an error saying "There is a system repair pending which requires reboot to complete. Restart ...". I tried running "dims.exe /image:C: /cleanup-image /revertpendingactions" in the recovery console, which threw an error saying that it was unable to complete. I also tried rerunning the startup repair, which told me it was unsuccessful. sfc is still not running.
Additionally, and I think this started at about the same time, Avira cannot start its real-time protection anymore. I don't get any useful information out of it, just that it encountered some error. I reinstalled it twice, to no avail.
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Dec 9, 2013
Using windows 8.1. Every time i right click on a file or a folder explorer just crash an restart. I have googled around and found a lot of people have this problem with autodesk inverter 2013, but I don't have it. Its quite annoying.
When I click on empty space, everything is fine. When I select multiple files or folders, i CAN right click on them.
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Aug 20, 2013
How to add the Downloads folder to File History ?
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Feb 4, 2014
So i'm trying to delete this file i have in my downloads folder, which is a normal .avi file. however, this file is really broken, it wont delete. I suspect this file makes my folder not showing thumbnails and acting slow and sometimes wont show anything at all, just a loading bar thing.
i tried deleting with cmd prompt, while explorer.exe is off, but command prompt stops responding.
i tried searching the folder for viruses, finds nothing.
i tried downloading Unlocker to delete it, but ends up with unlocker stops responding.
i tried quarantine the file, it gets into quarantine in NOD32 but the file is also still in my download folder, and NOD stops responding.
i get no message at all trying to delete it, it's just that nothing at all happens.
What is wrong with this file?! It plays fine though, just like a normal .avi file. Is there anything else i can try? cmd prompt and NOD32 don't get the windows "has stopped working" message, they just stop responding to me clicking any button in NOD32, or writing new text in cmd prompt. i can exit them as normal.
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Jul 7, 2014
I wanted to move my DOWNLOADS folder from C:UsersGordonDownloads to D:Downloads. So I opened up PROPERTIES in the C:UsersGordonDownloads folder and used the MOVE tab to send it to D:, but I didn't create a DOWNLOADS folder in the D drive, so now all my downloads go directly into D:
How I can now move my downloads to be saved in D:Downloads and not in D:
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Sep 15, 2014
So I have limited experience in computers. I recently had to download some images for a class and after I did so I noticed that I could no longer right click on any icons or folders without my mouse pointer turning into an hour glass, then my screen going black and restarting.
I've done virus and mal-ware scans and everything came back in the clear. I'm running windows 8 or 8.1 also.
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Jul 1, 2013
I've been dabbling with Windows 8.1 a little bit, and noticed something missing from it--at least, it's missing on my computer. I'd like to know if I am the only person experiencing this.
The problem is quite simple: The right-click menu for the Explorer taskbar icon has disappeared, and it doesn't let me close my open Explorer windows.
I have desktop shortcut icons for the C drive, and two external drives. Also, I have a shortcut icon for my USB flash drive, which I usually keep plugged in for backup.
I can have several Explorer windows open by clicking these icons. They appear stacked in the taskbar. (See diagram below.) If I have only one Explorer window open, the menu will have a Close Window option. If two or more windows are open, it will say Close All Windows.
This menu, and these options, seem to have disappeared with Windows 8.1 Preview.
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Mar 31, 2014
Windows Explorer as well as other desktop programs failed to respond to a right click from any interface. I was also having printer errors that involved total failure to print. At first, I thought I needed to uninstall all my Epson software and printer, but that resulted in no change. This was likely a Context Menu Handler problem. It suggested downloading a Shell File Extensions View (ShellExView - Shell Extension Manager For Windows) from NirSoft version 1.8.6.0 which was free.
The first download I did not use out of fear so I accessed the Context Menu area via regedit, but saw no way to disable any suspected third party Context Menu Handlers. So, in the end, I swallowed hard and ran the NirSoft application. I was able to see all the shell items in the registry, and sorted them by age, the most recent was a Context Menu Handler from Norton Internet Security occurring during the most recent update.
The manager software allowed me to disable just that one handler, and after a restart, File Explorer and everything else behaved normally. So, now I am posting this so it only takes you less than an hour to address this issue, where I spent 4-5 hours on it. I reinstalled the Norton Internet Security and all is still well.
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Nov 23, 2012
I have Windows 8 pro + WMC 64-Bit installed on a laptop .. I have noticed sometimes when I right-click a file it just hangs with the circle spinning forever - I have to terminate explorer.exe and restart it - when i do all icons are blank - after a couple of attempts all shortcuts and favourites normally in left panel are gone
rebooting fixes it for a while - I dunno why but ive a sneaky feeling SLEEP plays a part, (due to past experiences too in other windows os's) ive noticed it really seems too happen if the laptop has been too sleep, ive noticed in past that problems seem to occur when one uses sleep or hibernate, its like the system becomes unstable? - i could be wrong, just I use sleep cos the power button is gone.
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Oct 20, 2013
I often have 3,4,5 sessions of File Explore open at once. [old habit] I can use the keyboard to copy/paste, etc with no problem. But if I use the right mouse click to "copy" or check Properties, or anything else, file explorer freezes for a few seconds, then closes. In fact it closes all sessions and shows the default Windows screen [as if just booting up] and finally all the icons reappear. It takes about 15 seconds for the screen to return to normal.
Replacement mouse does the same. Right click works perfectly inside a file, like to copy text, etc, and inside every other program. Only in File Explorer does it totally crash, no matter if only one open or many.
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Jan 25, 2013
Recently I've started having this problem where if I right-click anywhere in File Explorer, no matter what folder, my cursor switches to loading, then the folder goes to (Not Responding), and I have to close it out which causes Windows Explorer to disappear for a few seconds.
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Sep 17, 2012
I use 8 Pro Build 9200. When I boot, everything is normal. Then, after a while, usually a dozen minutes, whenever I open a folder in Explorer, no file icons will be shown, whatever the file type : I only get a blank generic rectangle instead of the proprer icon.
When this happens, I can be totally sure that any right-clicking on a file or a folder will result in the windows hanging indefinately. The only way out of this is to end the task through Task Manager.
The layout and folder options become unavailable as well.
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Sep 17, 2012
I use 8 Pro Build 9200. When I boot, everything is normal. Then, after a while, usually a dozen minutes, whenever I open a folder in Explorer, no file icons will be shown, whatever the file type : I only get a blank generic rectangle instead of the proprer icon.
When this happens, I can be totally sure that any right-clicking on a file or a folder will result in the windows hanging indefinately. The only way out of this is to end the task through Task Manager.
The layout and folder options become unavailable as well.
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Feb 28, 2014
It doesn't seem to be a virus or malware issue. About a month ago, I began having problems with Firefox and Windows Explorer giving me 'Not Responding' issues. It is so bad that it is not worth even turning on my laptop most of the time.
Normally, I would restore my OS to about a week earlier, but Windows 8.1 apparently removed that functionality. I ran my NIS and Malwarebytes but they both came up clean. (BTW - of course my browser gave me 'Not Responding' half way through this!)
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Oct 28, 2012
I cannot find how to open root folder instead of the libraries folder. It seems the way I did it in Win7 will not work.
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Jul 27, 2013
does windows explorer show folder size?
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Dec 26, 2012
It was very upsetting in case of Windows 7 the system explorer was unable to retrive folder size information. It was possible to preview file size in detail view but not folder size.
How is this feature in case of Winodws 8 explorer. Is the appropriate hook exposed in API or is it still missing as it was in case of Winodws 7?
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Apr 5, 2014
Basically, what I mean in W7.
You have Hard Disk Drive
Devices With Removable Storage
Network Location
In Windows 8
I have folders
Devices With Removable Storage
Network Location
Any ways to hide the folders in this PC.
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Jul 11, 2013
I was recently trying to transfer some documents from my desktop computer to my laptop, and in some confusion, I've concluded that I've deleted my "Links" folder my accident. I cannot add anything to my "Favorites" folder. I heard that you can create a new "Links" folder, but how.
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May 4, 2013
In Windows 8 Explorer ( have they changed the name of it ) you know, the file manager. In the left side, the top of the "tree" you have Desktop, Downloads, etc ....
I created a folder when the pc was new called Jack's Stuff. Later, much later, I decided I didn't like the name with "stuff" ... so I changed it to Jack's Place. Instead of the typical My(fill in the blank). So it changed there. But following through the tree to it's origin down finding it through USERS>Jack ... etc. It's still in all cases called Jack's Stuff. Now this is not typical for XP and before that. I jumped right from XP to Windows 8.
Why didn't the name change everywhere and not just at the top of the tree? Is there a way to insure the name changes everywhere if you rename a folder. Oh, I tried going through USERS>Jack and changing it but I forget right now but it didn't work out completely kosher.
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Aug 1, 2013
Since 2 days ago I've noticed that I cannot create a new folder with File Explorer by any way possible. Using the taskbar or the SHIFT + Ctrl + N. Even when saving projects with Save File as... and trying to use the "New Folder" text string button does not create any folder. Using CMD prompt or powershell all works well as with Total Commander which i only installed to see if it could create folders and it does. Other programs that auto create folders also works well (i.e. Foobar when transcoding to new unavailable folder). My Windows 8 Pro is original, it's a 4 month old install, I've not made any customizations, no registry hacks, Windows is bare apart from Classic Shell which i only use now as a custom button to go to start screen with the mouse. I also made a custom High Contrast Theme that i use at night or when eyes are a bit tired. It's 2 months old so it's there long before the problem.I've not installed any new programs in the last week apart from some updates from FileZilla, Foxit pdf and Notepad++.Last system update is COPICOM from 13 July.I followed this guide which as not resolved the problem: I cannot find a way to create a new folder in Windows 8. -
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Dec 31, 2013
Whenever I go to open my Explorer folder or if I haven't opened it in a while it is very slow to open. Takes maybe 5-10s to open up when normally it used to be instant.
This is the folder I am talking about if there are any confusion: View image: Explorer
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Dec 26, 2012
Suddenly every time i try to browse Downloads folder, explorer.exe freeze and stuck in not responding. Task manager shows 50% in cpu, and memory usage just keep getting bigger.
I have tried booting into safe mode, and i could browse the same folder. But after i get out from that folder and try to open it again, it freezes again.
I have tried cccleaner, but no luck there. I am using windows 8 pro x64 with 8gb of ram.
It happened randomly a few times in the past, but not every time like now. Didn't installed anything new for few days. And the constant freeze started today.
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Jan 3, 2014
Here is my system information...
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 11983 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 243845 MB, Free - 168572 MB;
Motherboard: LENOVO, 3434CTO
Antivirus: Windows Defender, Disabled
I'm here for a "system folder" I cannot get rid of but as I'm posting my system info above I realize that Antivirus shows Disabled! I just checked Action Center and Windows Defender shows ON for both antivirus and spyware. Why does the info utility show Disabled??
Now, for the reason I posted, a couple weeks ago I was playing with different desktop apps to reply to phone texts via my pc. One of those apps required my phone to connect via Bluetooth to my pc so I went ahead and made the connection. I didn't really like the app so I uninstalled and also went to Devices and Printers and uninstalled the phone from there.
Now when I open My Computer ('Computer' in Windows 8), I see:
Hard Disk Drives (1) - Windows(C
Devices with Removable Storage(2) - Flash(D and BD-ROM Drive(F
Other(1) - SGH-T889 System Folder
Portable Devices(1) - Galaxy Note 2 Portable Media Player
My annoyance is with the Other(1). I know for a fact the "SGH-T889" is my phone's model number. Under Portable Devices I see the phone as well because I have it connected to the pc but even if I disconnect it, the 'Other' category remains. When I try to click, right-click, or do any type of clicking on SGH-T899 Explorer just hangs indefinitely. I need to restart Explorer to resume.
I want to get rid of this "Other" field. Underneath the SGH-T889 it says 'System Folder' in gray lettering and it shows an icon of a cell phone. But again, I cannot click on it without it freezing on me. There is no more phone in Devices and Printers or anywhere else I can think of.
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Feb 28, 2013
I have an external HD connected to my Windows 8 machine. It's split into 2 partitions with lots of files and folder on each. On one partition while in Windows Explorer the "New Item" option only has "Folder" as one of it's items. Same if I right click, "Folder" is the only item. On the other partition "New Item" shows a list of items including text file, bitmap file, shortcut etc. Something happened recently as I have text files I've created since a few weeks ago. Also, if I create a new folder, while in that folder the "New Item" shows the list of items text file, bitmap file, shortcut etc. How to change this?
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Jun 24, 2013
Is it possible to alter the sequence of folders in the left file explorer?
Currently, my sequence is:
Libraries
Homegroup
<myName>
Computer
...
I would prefer:
<myName>
Libraries
<anything else>
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Jan 18, 2013
Opening a folder in file explorer often shows it empty when I know it isn't! Also if I try to delete the "empty" folder, explorer reports it has found x number of files and is preparing to delete! If I quit that and look in the folder there are the files.
I also have issues with file explorer opening a folder and apparently scanning the contents - a green bar very slowly creeps across regardless of how frequently I've looked in the folder earlier in the day.
I have six drives mostly pretty full with a mixture of thousands of small files and thousands of very large images. Windows 8 file explorer seems to have problems coping.
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Feb 10, 2014
I have a bunch of folders in the File Explorer that I would like to copy the names to a word or excel document instead of retyping them individually. Is there a way to do that?
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Apr 18, 2014
I already ran my norton antivirus, the spybot search and destroy software looking for malware but there was no thread. also i deleted some programs that i thought could be adding right click capabilities to my right click menu(as even if i right click on a folder,it freezes) but it still the same.
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Jan 22, 2014
I use SkyDrive quite every time. For each file, I copy to my Windows explorer folder of SkyDrive, I have to individually right click each file and select Make Available online only. I want the explorer to do this for each and every file I copy to the folder so that I don't need to waste time to do it all by myself.
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