Debugging :: BSOD After Running PRO TOOLS Software
Jul 8, 2014
I have had BSOD problems on and off since I got this machine, but recently, it only happens after running my Pro Tools software for a little while, usually about 10-15 minutes in (Pro Tools 11.2, but it also happened similarly with PT 9.0.6). The program slows, stutters and freezes, eventually going to a BSOD with the error IRQL_NOT_LESS_OR_EQUAL .
My "workaround" has been to use a different software solution (StudioOne), which seems to work flawlessly, but I would really like to use the more professional and expensive software that I own and paid really good money for.
I have tried several "fixes" such as running "sfc /scannow" several times along with the DISM command line repairs, always with errors unresolved. Attached is my SF file, zipped and renamed to my forum username.
I've been having a big problem in that my computer kept crashing with a BSOD, usually related to ndis.sys. I tried removing all the drivers and reinstalling with the latest. Same problem. My PC manufacturer sent me a replacement network card. Same problem. After reading various things online, I suspected that openvpn might be a problem so I uninstalled it. No more crashes since.
Obviously I want to be able to use my VPN. I tried setting it up through the network and sharing center but I get error messages when I try to connect.
I can't run the tool as I've uninstalled OpenVPN, although I guess I can reinstall .
I tried to attach a couple of minidump files, but it wouldn't let me.
I'm running Windows 8.1 on a fairly high speced laptop. I have a killer networks network card and I'm connecting over wifi.
I also have avast internet security installed, but as I say, as soon as I uninstalled openvpn and the other Private Internet Access files the problem stopped.
I have a friend with his broken HDD, ran chkdsk on it , after 120 hours it had gone up to 45% only and I got a bluescreen while playing dota 2 so chkdsk was interupted, when the pc jumped back I could access the HDD but it was super slow and after a restart I couldnt access it anymore, I unplugged the HDD thought it was gone forever and today I got another BSOD while I was on youtube. I got really scared cause I have had tons of trouble with this PC but after I switched out a damaged motherboard it all dissapeared and the PC was finally working 100%.
I deleted the old dumpfiles cause they were from when my motherboard was broken, if you find traces of the old dumpfiles, ignore them cause that problem is solved, its dumpfiles from july (its 2 of them) that are making me scared if I made a big mistake letting chkdsk run for that long on a bad hdd ...
SF diagnostic tool file:
SF_19-07-2014.rar - Speedy Share - upload your files here
I was planning on playing Minecraft with friends and had to stop after a while because of my computer getting this so-called BSOD. The strange thing is, that it doesn't happen every time or at the exact same time:
It ranges from 45 minutes upwards, but It's not like a guaranteed BSOD.
The minecraft server software is really simple, but I don't really think that it has an impact on the BSOD occurring (Should've been the same files getting shown to me after the crashed than (At least that's what I would expect)).
I used the tool you were referring to in the post and attached the .rar to this post.
I'm creating this topic to request the evaluation of crash dump. It usually happens after 15 or 30 minutes playing without problem and not in all games. My computer is new, about 1 month.
I am Brazilian and I used google translator to translate some of the files generated by sf diagnostics. Were partially translated (I kept the original files created in my native language Portuguese Brazil too.)
My new PC is crashing constantly with the following errors:
MEMORY_MANAGEMENT (About 10 times per day) SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (This actually happened 3-4 times today (once while I was typing this message) PFN_LIST_CORRUPT (Maybe 4-5 times per day...usually when I'm trying to update STEAM?) KERNAL_SECURITY_CHECK_FAILURE (Only saw this once and it was when I was installing WoW)
There seems to be no method to this things madness.
Lenovo IdeaPad Y480 (Model 2093), Windows 8.1, everything is updated. I was having some WiFi issues which were solved by updating the WiFi driver, now it's giving me the BSOD "DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)" whenever I have uTorrent running.
Minidump files Speccy link MiniToolBox log:
MiniToolBox by Farbar Version: 23-01-2014 Ran by Jeff (administrator) on 26-02-2014 at 12:25:37 Running from "C:UsersJeffDownloads" Microsoft Windows 8.1 (X64) Boot Mode: Normal
[Code] .....
The issue was caused by NetWorx, which I was using to monitor my bandwidth. Uninstalled and no more BSOD.
I don't know what is causing this problem. Every time I start wordpad it gives me a BSOD "Bad_Pool_Header" and pc resets. If I am in movie maker or MS Paint everything works fine until I insert a text box and it crashes... so I guess it must be something related with fonts??.. However, I have no problems with Microsoft Office programs.
I attached some mini dump files I collected after the resets.
I am the same person who posted a thread about needing drivers for Windows 7 after dual booting it with my preinstalled copy of Windows 8. So, I was on Windows 7 today, and my screen randomly blinked on and off for 5 seconds, and then came up with a message saying my system display driver crashed but had recovered. Then, about a minute later, it crashed again and came up with a BSOD saying that the display driver had crashed but failed to recover. I do not have the error code from it, as I only saw this screen once, and forgot to copy down the codde because I got freaked out But anyways, I have copied the system report to this post from the Seven Forums System Tool. I am currently running in safe mode on my Windows 7.
I've had my windows 8 computer for audio production for about 3 months, as has been reasonably stable. However, lately, it just will seize when using Pro Tools 10, and the only solution is to restart. I've looked through the event log, and nothing particularly stands out, apart from the obvious unexpected shutdowns. I solved it previously by system restoring, but Windows being Windows has removed the restore point that I used last time, and so now I'm at a bit of a loss.
When clicking administrative tools in control panel it says location not available. The other icons in control panel work. Did it get moved or can it be added back in?
I've been having some problems after installing some updates. For example, after installing these updates, every time I run uTorrent, I get a Blue Screen of Death, almost instantly. The problem is not with the software because I always used the same and nothing ever happened like that. The Blue Screens of Death were more frequent when the software was run. I researched a lot and saw a lot of people reported problems with the update KB2821895 and have not yet emerged any official response or fix patch from Microsoft. I was instructed to run in the command prompt, the following commands:
The problem is that when I run the sfc / scannow, after checking 100%, he is just standing there, frozen in 100% with no response.
And running *** / restorehealth, there was much delay and it got stuck at 20% and after a long time went to 40% where it has remained for hours, so it haven't finished the way it should.
I have a Windows 8.1 system with 3 user accounts all with Administrative rights. 'Show administrative tool' setting is at 'No' on all of the user accounts but the tools still show up. I have tried everything from the thread listed below but still can't figure it out.
Few days ago I have installed Windows 8, but found that there is no sound, windows can't detect audio card. I tried to find audio drivers for my card, but they don't work in Windows 8. But when I was trying to fix sound problem, I found that there is no administrative tools.
When I press to "administrative tools" windows gives me an error: "C:userspublicглавное менюпрограммыadministrative tools refers to location that is unavailable..."
After that I tried to find directory myself, and found it in C:usersUserNameStart MenuProgramsAdministrative tools, but there is no any files. What to do now?
I have just done a clean install of 8.1 on my old MacBook Pro as I broke the screen on my normal laptop. I could only afford to give 40GB to this new installation so I'm quite tight for space.
I've always used [URL] .... to check for disk usage but in my case it is not useful as it shows size of items not the size on disk. I have to keep my OneDrive files on-line only to save space but as they are reported as part of used disk space I am seeing 150% of my disk space is used which isn't useful really. In Disk Management I can see it is only 59%.
Any utility like WinDirStat that shows size on disk?
I saw few weeks back on the net a way to adjust windows border size without installing any tools or messing with registry, unfortunately I forgot to save the site, now I can't find it any longer. Where in Windows 8.1 I can adjust the border size?
I have currently been experiencing a new problem with my PC. This problem occurs when I am running any game on my computer. When running a game for a few minutes, my tower begins to make a loud noise, which I assume is caused by the fans spinning faster and faster inside, then my display monitor goes black but then notifies me with a "no signal" message. While this is happening, my tower is still on as the power button still has back lighting, in fact the back lighting never disappears unless I physically have to turn my PC off.
I would say I have been experiencing this problem fairly recently - about a week ago this problem arose. The reboot only ever occurs when I am running a game and not when I am browsing the internet, watching videos, running other programs like Word or Skype etc...
The games I am running also had the video settings on high and I have noticed that when I put the video settings on low it buys me a little more time before my system reboots.
I am running windows 8.1 Pro. When i run uTorrent, my system crashes after a few minutes. I have tried reinstalling the OS but the problem still exists. I have attached dumps....
I have a Dell Inspiron 7537 running Windows 8 64bit. 8GB RAM, i7 processor. A little while ago it suddenly shut off. I went and checked the event viewer and got the info below. I think Toaster.exe is Dell's Backup and Recovery software, is that correct?
First let me say, I rarely leave my 8.1 system running all night as I generally switch off before bed.
On the FEW occasions I leave the system running all night I always get the "Your computer is low on memory" warning.
For instance, yesterday my software RAID mirror was "Re-synchronizing" and I wanted it to complete syncing so I left it running. NOTHING was running except Disk Manager. I closed down everything else. No browser, no Skype, no directory utility, no paint, no uTorrent....
Sure enough when I woke up this morning there it was....
A few days ago I wanted a couple of torrents to keep downloading so I kept the desktop running. Again NOTHING else was running and in the morning there it was....
I have 16Gb of memory and my pagefile.sys is 42Gb. My OS disc is a 250Gb SSD. I have set my system to hibernate after 5 hours idle. I have set the screen/display to sleep after 30 minutes.
The system isn't asleep when I wake as moving the mouse immediately brings the display back on line. Checking Task Manager shows NO memory hogs.
What I suspect is after 5 hours the hibernation process denies access to memory requests or something?
The strange thing is millions of people on 8.1 must leave their systems running all night but I have seen no mention of this behaviour.
So, yesterday is the first time this has happened. It has never happened before. The first time it happened yesterday, I Was watching some TV shows online, and then I got the PAGE_FAULT(...) error code.
I tried running my Anti_Malware scanner to see if that could pick something up. It crashed again just as it started.
So I tried Advanced SystemCare. Again, same problem.
And it just keeps happening.
I tried refreshing my computer to see if that would do anything, but it crashed during that too.
I ran the SF Diagnostic program and I have the .DMP files (But I can't seem to upload them. Maybe I'm trying to upload the wrong ones, I don't know.)
Anyway, these are the specs of my system. HP ENVY DV-7 7270CA (less than 8 months old) running Windows 8 (as I wasn't able to update to 8.1. I got the 0x80000004 error, or whatever it was. I can't remember exactly), 8GB DDR3 1600MHz RAM, Intel Core i7 3630QM, NVIDIA GT630M (2GB) GPU, and a 1TB 5400RPM HDD. Don't know what brand, I didn't check.
-Ram-TEST lasted nine hours and successfully completed -Change the motherboard (ASUS Sabertooth 990FX From R2.0 to MSI 890FX-GD70, the latter shall use at this time, the other I sold it) -Changed video card (ATI 6870 Updated NVIDIA 760) -Replaced SSD where the system resides, had a value SMART wrong, incorrectly replaced by Samsung (EVO 250GB) -Analyzed by-DUMP bluescreenanalizer and semrpe the same file with the same bug tails -Windows-formatted 3 times already
The temperatures are good .. I also have a Corsair H100i and a fairly spacious case that allows good ventilation (CM Storm Trooper) This is my components: CPU: AMD FX8350 RAM: 16GB (4 x 4) G SKILL 1866 MHz CAS 8 SSD: 250GB Samsung EVO Video Card: Zotac 760 amp edition! HDD: 3TB WD, 250GB WD Motherboard: MSI 890FX-GD70 Sound Card: Asus Xonar Phoebus ONLY Case: CM Storm Trooper Black Win 8.1 x64 Original I repeat that I do not overclock, the frequencies are those of series
Now I'll explain when I turn on my pc at COLD (the day after practically) happens to me .. and not always! However, if you reboot immediately after work PERFECTLY, and for hours and hours! without presenting problems or other, and even under stress. The next day, however, having been off the night it happens it happens .. this blue screen without doing anything specific! Coincidentally, sometimes even if I do nothing on windows just turned on, or a complete on the internet, or other, causally!
I started a thread a while ago and You Fellas diagnosed the problem was the faulty RAM. So I bought and replaced using 2 other slot of memory that wasn't used before (i have 4 slots). It took some time, but sadly it started crashing again. 4 dmps and routine stuff attached. It happens usually in games but it happens sometimes in desktop so its random for me. What component or anything else is corrupted.
The crashes usually occur when the computer is not in use. I will move the mouse and either the screen will come to life... or the computer has crashed.
I updated NVIDEA drivers end of July and thought I fixed it. But apparently not.
