Debugging :: Windows 8.1 BSOD / Reboot While Playing World Of Warcraft
Mar 2, 2014
I keep getting a blue screen of death and reboot every day while playing World of Warcraft. I recently got a new motherboard, gpu and cpu. I thought that I installed all the drivers correctly. The error message keeps telling me System_service_exception(dxgmms1.sys)
Lets just say someone was looking at something they shouldnt of been looking at online and now my game lags. The lag isn't network related its because my cpu is peaking out and it didnt before the above mentioned event. The game will lag, I will hit w key and my toon wont move or ill be in pvp and look like im killing someone to be insta dead. I will attempt to turn with A or D and like 3 seconds later my toon will turn.
I have malware bytes but it finds nothing when I scan. and when my game is lagging I pull up task manager to see my cpu running really high and as soon as the task manager comes up it drops back down to a normal operating state and the process that is making it run really high drops off the list before i can see what it actually is. Also on my task manager I see a wow proxy server or something and when i end that task it does run a little faster but still unplayable at times.
Anyways I have : ran malware bytes downloaded norton/ran norton scan still find nothing
My cpu and disk (on tank manager) run up to 90% and 100% and back down to normal levels and bakc up again and stays at like 100% cpu when i play the game , but two days ago it played the game flawlessly so i know its malicious software.
I want to play wow and its not really playable right now, I mean it seems to play but lags so bad and my world and home are at like 50 so its not a network lag.
The past few days i've been having a lot of errors, which even made my computer go super slow, which made me reset most of the computer files.
It was solved, up untill I started having errors again yesterday, "KERNEL_DATA_INPAGE_ERROR"s.
It happens whenever a game I play (or try to, atm) is in it's loading screen. The name of the game is "The Secret World".
Now it also crashes whenever the windows updates start installing on the restart after their download, with the message "C:WINDOWSSystem32LogfilesSrtSrtTrail.txt".
sometimes when i play one game or just desktop working my pc crash, reboot and thats it.
In device manager is everything ok. When i go into Troubleshooting only in Audio can't find solution.Not sure if problem is Realtek or High definiton codec.
Should i remove High Definition Audio Device or Realtek High Definition?
My new windows 8.1 notebook stops working, then restarts (sometimes I can have ALT+TAB working, but mouse and/or keyboard stops responding and after 5 minutes PC restarts).
By the way I changed my pagefile configuration forcing it to 16 gb (so dump files will be created).
I cannot use programm as you recommended, because my windows gives bsod on start.
I was playing DOTA2 (Steam) , then i got BSOD. I got bsods again and again after restarting computer, and trying to restore system.
I have second system on this computer and can access any files on damaged windows, but this system is linux and i can not start your programm to collect crash data.
I can not start in safe mode too...
I am uploading all my c:windowsminidumps folder...
I have attached as requested the archive containing the SF Diagnostic Tool v5 dumps.
I am receiving a huge number of BSOD errors, after each one the nVidia graphics card is nowhere to be found, rebooting the system does not work, in order to bring the nVidia card back I need to shutdown and power on the system, 2 attempts are required, first power on attempt always fails and the system shuts down right after the bios logo.
The video card was recently changed to a brand new one.
I have an issue with bsod that keeps happening when I play bf4 all the threads say to post here to get to know what program is issueing. 0n reading the dump file to know what program / driver is the issue.
Ever since I upgraded to Windows 8.1 this has begun happening randomly when I try to play League of Legends my laptop will BSOD giving me the error Driver_IRQL_less_or_equal, never happened once before 8.1, I can play any other games fine it seems, but when I try to play LoL it tends to happen. I've added the Diagnostics zip folder ....
I just purchased a new SSHD for my HP DV9830US laptop that was running Vista 64-bit. Purchased Windows 8.1 for a clean install on the new SSHD.
I noticed I would get random BSOD doing different tasks and what-not. Updated my BIOS and some other random drivers, and it seemed to fix the problem for the most part.
Then I installed Steam and Counterstrike, and while playing, the game will freeze and my system just does a hard reboot midgame after the freeze. The audio file that was last playing during the game does a repetitive laggy sound during the freeze.
I have used the SF_Debug_tool and attached the file.
*first BSOD, when i was playing Battlefield 4 Online
*second bsod I'm playing War of Mercenaries (in facebook)
*third bsod I'm playing War of Mercenaries (in facebook).
and some random bsod.
I attached the SF_Diagnostic_Tool SF_09-05-2014 in the attachment.
Speccy:
[URL]
MiniToolBox:
Code: MiniToolBox by Farbar Version: 23-01-2014Ran by Bryan (administrator) on 09-05-2014 at 19:17:54Running from "C:UsersBryanDownloads"Microsoft Windows 8.1 Pro (X64)Boot Mode: Normal***************************************************************************========================= Event log errors: ===============================Application errors:==================Error: (05/09/2014 07:13:56 PM) (Source: Application Hang) (User: )Description: The program LiveComm.exe version 17.5.9600.20413 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.Process ID: e54Start Time: 01cf6b770ef6b5ffTermination Time: 4294967295Application Path:
I've attached the requested logs, as mentioned in the instructional posts relating to BSODs.
Some background to what happens:
- I open Hearthstone (through a Battle.net launcher) - At random points in the game, I get a BSOD with either a BAD_POOL_HEADER or DPC_WATCHDOG_VIOLATION
What I've done:
- Checked on the Sony VAIO Update Center for any updates - Run a Windows Update to ensure I have the latest patches - Checked the Intel Website for any updated drivers
Worth noting:
- The wireless card drivers are higher than the version stated through VAIOUpdate (I don't know how I managed to do this). However, when I run the VAIOUpdate to set this to the right version, it fails to install. Should I rollback to the version listed in VAIOUpdate?
I recently purchased a 2nd hand PC back in June and unfortunately have experienced about a dozen BSODs when playing games. They seem to occur randomly. There has been times where I have been able to play games for hours without BSOD at all.
I thought it was an issue with my graphics card drivers so I updated them to the latest version (I believe AMD 14.2) but the Blue screens continued to happen. I restored the drivers back to default and that is what I am currently using.
Im having an issue, every time i play BF4 i get this BSOD, its somewhat annoying, and i have a Fresh install of Windows 8, and I have a R290X Graphics card and I have downloaded the appropriate drivers which are 14.4 ....
Happened again but this time the screen is all scrambled i have attached a new set of BSOD file ....
I have done several installations of Windows 8.1 and I am an average computer user level. The PC is clean and correct, updated drivers and zero waste on my computer. Only Steam Games and downloaded files.
The point is that I can not find the reason for these crashes. Sometimes I do not even blue bug jumps, it just hangs me and I have to trace the RESET button.
I think it happens always or usually watching some video (streaming or video file on my pc) but it has also happened in a game during some cinematic but I think also in the normal course of the game, not sure.
I've been getting a BSOD on and off for a long time now. I got one everyday for a couple days and haven't had one since, but I got one today so I've decided I need to fix this. I know this is a Windows 8
MSI GE70 laptop Windows 7 Intel Core i7-4700 CPU @2.40 GHz 12 Gb RAM
I often play League of Legends, but in the last two days my computer has given me a BSOD three times, with the error Driver IRQL not less or equal. Before every time this has happened it has told me to close League of Legends, because there is not enough RAM to support it. I know this isn't the case, because I have 8 gigabytes of RAM and I don't have many background processes (in the task manager it said I was using a total of 33 percent before the time of the crash.)
Using dual monitors seems to be when the issue is caused and around times of increased mouse activity, only happened when playing league of legends so far.
I keep getting those damn BSOD's after playing for about 20 with 30 minutes. Every thing is up to date so I don't see what is wrong... The funny thing is that I get those BSOD's only when I play BF3, it doesn't even happen to BF4!
my computer crashes every time I play any game I have. So, what the problem is from the crash report I have or do I have to do a total reinstall of everything?
I'm getting BSODs when playing Portal 2 on steam 30 mins - 2 hours into the game). I'm using windows 8.1 (upgraded from 8.0 key) and have fairly new hardwares installed recently. Outside of Portal 2 I have not encountered any other BSOD errors, including a 6+ hours session in Tomb Raider 2013 which may rule out overheating etc.
I can't recall the error ID on the BSOD screen because it was fuzzy. But this happened twice today and yesterday. All I could find in the eventviewer is Kernel-Power and BugCheck
Processor: AMD FX-8350 CPU (8x 4.00GHz/8MB L2 Cache) PowerDrive Level 1 - Up to 10% Overclocking Memory: 16 GB [4 GB X4] DDR3-1600 Memory Module - G.Skill Ripjaws X Video card: NVIDIA GeForce GTX 650 - 2GB - EVGA Superclocked - Core: 1202MHz motherboard: Gigabyte GA-970A-UD3 -- AMD 970
Had this computer since jan 2013 custom built from ibuypower and been having this problem since i got it. At first only got bsod from playing steam games like dead island after 30-60mins. Now i may get them about 2 times a month from just casual use. Bsod are usually different (irql not less or equal, system service exception) but always same driver fault which is ntoskrnl.exe.
I have swaped the graphics card with a similar one, no difference. I have done 1 memtest for about 12 hours with 3 passes no errors.
I am having trouble with system stability playing games. I suspect it's overclock related, but I've fiddled with so many settings and can't get it to stay stable. I have looked through the logs some, but I don't really understand what I'm looking at.
Is there somewhere else I can look for a guide to understanding the info that the SF Diagnostic Tool compiles?
Other things I've done: -Stress test with AIDA-64 - no trouble, can run for hours and hours. Highest CPU temps under stress ~74C -Run Memtest86+ for 10 passes - no errors Run graphics benchmarking/ stress testing with no problems (Furmark, Unigine Valley/ Heaven) Monitor temps on everything - CPU never goes above 75C in stress testing, mostly averages mid 60s during stress testing, low 30s at idle, and 50s gaming. GPU stays very cool, never surpassing 70C even in extended stress testing Update motherboard and GPU BIOS Update drivers to most current manually
The BSOD problem occurs usually after about an hour or so of gaming, sometimes less. I never get a BSOD with a message, just a stutter, then blue screen usually with a buzz coming through the speakers, then a forced restart. I can reproduce it if I run AIDA-64 and add in GPU stress test along with all the others or even if I run AIDA 64 with regular stress test and the run something like Unigine Heaven concurrently. Doing that usually produces the crash within several minutes. Event logs from the restarts always show error 0x124.
Another (unrelated I think) problem I recently had was with high latency producing audio stutter (usually with music, not noticed during gaming). I fixed this when I was going through all my drivers and updating. It seems like it was a problem with my NIC driver.
I'm having DRIVER_IRQL_NOT_LESS_OR_EQUAL at some point of The Walking Dead : Season 2. It seems like I'm the only few who has this issues, so I wonder what's wrong with my side.
For the record a few days before this I messed up with my Intel VGA drivers to fix my brightness issue (reinstalling between new and old version back and forth) so I wonder if that's the cause.
I am currently having problems playing DOTA2. It keeps on freezing at some point, or having BSOD. This only occurs in DOTA2 and only happened today (been playing Dota2 for years now).
Here are my laptop specs: ---------------------------------- 01 - Operating System ----------------------------------
0101 - Operating System : Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.140309-1509) 0102 - Language : English (Regional Setting: English) 0103 - BIOS : Default System BIOS 0104 - Processor : Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz (4 CPUs), ~2.5GHz 0105 - Memory : 2048MB RAM