Maintenance :: DISM Online Restore Health Function Gets Error 0x80240021

Feb 16, 2014

I have a desktop computer running Windows 8.1 Pro 64-bit. My computer suffered from an improper shutdown during a power outage. I am getting multiple error messages on logging in, and the sfc /scannow command shows several corrupt files, including msvcr80.dll and multiple others, preventing programs like Microsoft Word from running properly.

I am getting the message after running sfc /scannow in an elevated command prompt that Windows Resource Protection found corrupt files but was unable to fix some of them.

Details are included in the CBS.Log %WinDir%LogsCBSCBS.log. I used the findstr /c:"[SR]" %windir%LogsCBSCBS.log >"%userprofile%Desktopsfcdetails.txt" command to get this log outputted to a sfcdetails.txt log, and it shows which files are corrupt.

I then decided to turn to DISM, in an elevated command prompt, to ensure the component store was good, so that SFC can fix the files. This is where I am getting lost.

Dism /Online /Cleanup-Image /CheckHealth states that: The component store is repairable. However, when I run Dism /Online /Cleanup-Image /RestoreHealth , I am told (after some minutes of it running) that DISM failed, no operation was taken, with an error code of 0x80240021.

Looking at the dism.log file, I am seeing a very long log. These are the initial lines:

[2344] Caller did not request sparse mount
[2344] Mounting new image.
Wim: [?GLOBALROOTdeviceharddisk0partition1RecoveryWindowsREWinre.wim]
Image Index: [1]
Mount Path: [C:WINDOWSTEMP35f47719-b059-4f12-b5ee-101b2768bade]

[Code] .....

From what I can make, some file name or directory is incorrect? I have attached my dism.log file (saved as a .doc file for attachment purposes), my sfcdetails.txt log (obtained from the sfc /scannow function), and a screenshot of the Repair-WindowsImage -Online -RestoreHealth error message when I run it in PowerShell. How I can run DISM correctly to fix my component store.

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Windows Update works.Everything below is done in an elevated command window.SFC /scannow fails. Error is "Windows Resource Protection found corrupt files but was unable to fix some of them."DISM /Online /Cleanup-Image /StartComponentCleanup completes without error.DISM /Online /Cleanup-Image /ScanHealth completes. Says corruption is repairable.DISM /Online /Cleanup-Image /RestoreHealth fails with error code 0x800f081f.DISM log is full of Chinese characters (attached).SFCFIX completes. Says there is no corruption.Tried above in safe mode w/ networking. SFC and DCIM fail to complete.Ran Microsoft Safety Scanner against computer. No infected files.Ran SFC and DISM 11 times.Compared SFC and DISM logs to a set on a working computer (no errors). Exceptions in faulty computer logs are also present in working computer logs.

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Maintenance :: DISM / RestoreHealth Fails With Error 0x800f081f

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After updating to 8.1u1, i'm running "dism /online /cleanup-image /restorehealth" and I get the following:

C:WindowsLogsDISM>dism /online /cleanup-image /restorehealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
[==========================100.0%==========================]
The restore operation failed. Either the repair source was not found or the comp
onent store cannot be repaired.
Error: 0x800f081f
DISM failed. No operation was performed.
For more information, review the log file.
The DISM log file can be found at C:WindowsLogsDISMdism.log

relevant bits from it seem to be:

Checking System Update Readiness.
(p) CSI Payload Corrupt wow64_microsoft-windows-directui_31bf3856ad364e35_6.3.9600.16438_none_b24310b3f6c19eb0Windows.UI.Xaml.dll
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt wow64_microsoft-windows-directui_31bf3856ad364e35_6.3.9600.16476_none_b215d06ff6e3dbc6Windows.UI.Xaml.dll
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt wow64_microsoft-windows-

[code]....

is this something I can repair from my original 8.1 Pro ISO, either as ISO or extracted? The setup event logs mentions 3 errors, so presumably this is the issue.

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Error details: The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria Ox80073B92"

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Code:
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Code:
96 File(s) 797˙689˙211 bytes
20. 06. 2013 03:08 9˙602˙439 AMD64_ARM_X86-all-windows8-rt-kb2840632-x86_5a2074567fbc6cb4e7339dfb8adbeadfaa58b766.msu
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Error: 0x800f082f
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dism.jpg

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