Maintenance :: DISM Online Restore Health Function Gets Error 0x80240021
Feb 16, 2014
I have a desktop computer running Windows 8.1 Pro 64-bit. My computer suffered from an improper shutdown during a power outage. I am getting multiple error messages on logging in, and the sfc /scannow command shows several corrupt files, including msvcr80.dll and multiple others, preventing programs like Microsoft Word from running properly.
I am getting the message after running sfc /scannow in an elevated command prompt that Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log %WinDir%LogsCBSCBS.log. I used the findstr /c:"[SR]" %windir%LogsCBSCBS.log >"%userprofile%Desktopsfcdetails.txt" command to get this log outputted to a sfcdetails.txt log, and it shows which files are corrupt.
I then decided to turn to DISM, in an elevated command prompt, to ensure the component store was good, so that SFC can fix the files. This is where I am getting lost.
Dism /Online /Cleanup-Image /CheckHealth states that: The component store is repairable. However, when I run Dism /Online /Cleanup-Image /RestoreHealth , I am told (after some minutes of it running) that DISM failed, no operation was taken, with an error code of 0x80240021.
Looking at the dism.log file, I am seeing a very long log. These are the initial lines:
[2344] Caller did not request sparse mount
[2344] Mounting new image.
Wim: [?GLOBALROOTdeviceharddisk0partition1RecoveryWindowsREWinre.wim]
Image Index: [1]
Mount Path: [C:WINDOWSTEMP35f47719-b059-4f12-b5ee-101b2768bade]
[Code] .....
From what I can make, some file name or directory is incorrect? I have attached my dism.log file (saved as a .doc file for attachment purposes), my sfcdetails.txt log (obtained from the sfc /scannow function), and a screenshot of the Repair-WindowsImage -Online -RestoreHealth error message when I run it in PowerShell. How I can run DISM correctly to fix my component store.
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Sep 20, 2013
Windows8, 64x, i3, 4gb samsung 300e can not generate its health report. I did sfc scan(found some corrupted file but says it could not repaired some of them), hard disk and memory test(fine), disk cleanup done and I have tried exclusive microsoft services system start up (msconfig settings) but still failed to generate report.
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Aug 9, 2013
I am running a regular laptop that is not a portable workstation of any sort and yet I am unable to utilize Windows 8's hidden Backup & Restore function. I have already made the appropriate backups with Macrium but my issue is the error message itself and how it may be effecting other aspects of my Windows experience. How to tell the OS that I am not a "portable workstation"?
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Feb 28, 2014
Windows Update works.Everything below is done in an elevated command window.SFC /scannow fails. Error is "Windows Resource Protection found corrupt files but was unable to fix some of them."DISM /Online /Cleanup-Image /StartComponentCleanup completes without error.DISM /Online /Cleanup-Image /ScanHealth completes. Says corruption is repairable.DISM /Online /Cleanup-Image /RestoreHealth fails with error code 0x800f081f.DISM log is full of Chinese characters (attached).SFCFIX completes. Says there is no corruption.Tried above in safe mode w/ networking. SFC and DCIM fail to complete.Ran Microsoft Safety Scanner against computer. No infected files.Ran SFC and DISM 11 times.Compared SFC and DISM logs to a set on a working computer (no errors). Exceptions in faulty computer logs are also present in working computer logs.
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Apr 9, 2014
After updating to 8.1u1, i'm running "dism /online /cleanup-image /restorehealth" and I get the following:
C:WindowsLogsDISM>dism /online /cleanup-image /restorehealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
[==========================100.0%==========================]
The restore operation failed. Either the repair source was not found or the comp
onent store cannot be repaired.
Error: 0x800f081f
DISM failed. No operation was performed.
For more information, review the log file.
The DISM log file can be found at C:WindowsLogsDISMdism.log
relevant bits from it seem to be:
Checking System Update Readiness.
(p) CSI Payload Corrupt wow64_microsoft-windows-directui_31bf3856ad364e35_6.3.9600.16438_none_b24310b3f6c19eb0Windows.UI.Xaml.dll
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt wow64_microsoft-windows-directui_31bf3856ad364e35_6.3.9600.16476_none_b215d06ff6e3dbc6Windows.UI.Xaml.dll
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt wow64_microsoft-windows-
[code]....
is this something I can repair from my original 8.1 Pro ISO, either as ISO or extracted? The setup event logs mentions 3 errors, so presumably this is the issue.
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Aug 16, 2014
Since apparently they removed the Performance and Information Tools section of the Windows 8.1 Control Panel, I haven't been able to find a way to generate a System Health Report.
How to generate one? Or did they remove the capability of generating one? I know I had one in 8 but I upgraded to 8.1 and nope. No section for it?
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Mar 30, 2014
I'm having a problem trying to restore Win 8.1 after a crash. All I get is a blue screen with an error code.
I finally deduced that I was having a hardware problem with my beloved SSD (weird glitches and erratic behavior, occasional recognition errors in BIOS, and finally I/O errors when trying to restore from backup), so I pulled it out, and temporarily replaced it with a spare HDD of slightly larger size. The backup/restore program I use is Paragon, and it has worked flawlessly for me for some time, including when I migrated Win 8.0 to that SSD over a year ago. So I pulled up the last full-disk backup (from 4 weeks ago) and did a Restore to the replacement HDD, but the resulting installation will not boot. I've tried it several times, including using a different archive, and each time I get a blue screen saying "Your PC needs to be repaired", with an error code 0xc0000034.
What is this error code, and how do I go about fixing the problem? Is there some kind of issue with restoring an SSD backup to an HDD? (I know there is something about the partition alignment which may be different, for instance.) This program worked just fine in the opposite direction, meaning restoring a backup of an HDD to the SSD.
I might have been able to use the recovery media to fix the problem, if I had the current media... unfortunately, the disk I created was from prior to the 8.1 upgrade, and it won't work anymore. My mistake. But short of a clean install back to 8.0, and then another upgrade to 8.1.
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Jan 23, 2014
While trying to restore from an image, I get an error:
The system image restore failed.
Error details: The specified list of volumes to recover contains duplicates. (0x80780088)
I'm trying to recover windows 8.1 x64.
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Apr 17, 2013
My windows 8 pro install messed up n i have almost 2.8tb of stuff on my drive on a 3tb hd. I have an identical hd as a backup which i have (an apparently successful) a backup of my system from a couple of weeks ago on. I had set the system to do scheduled backups of the system (set to backup a system image of efi partition and c. There were a few times where i was trying to get other things done and the systemwas running slow so i cancelled the backups when i noticed them running. The software stopped the backups (seemingly successfully).
As i say my system messed up - i came home to find out it was no longer downloading (as i had left it doing when i went to work) but was on a blue screen (bsod?) saying the system needs to be restarted. Since then it didnt work well at all and after dskchk reported that several sectors were damaged so it was moving data to spare sectors (or whatever it generally reports when this happens) there were a lot of files messed up or reported as deleted when doing a file recovery scan with recuvva.
So i decided to restore the backed up system image from the other hd. Incidentally i tried mounting the vhdx backup image from that hd via windows explorer which then reported "the disk needs formatting" and didnt get any success mounting via disk management either (it mounted in the app but didnt show up on windows explorer and if i tried to access info on it via disk management it reported the same"disk needs formatting prompt".
So when i booted my win 8 dvd it didnt work cos the dvd wasnt an efi booting version so i had to boot from a usb version with the efi bit included.
I formatted the system drive and chose to do an image restore. It started doing the restore (apparently) but every time i came back to it later i had the follwing error:
"Re-image your computer
The system image restore failed.
Error details: The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria Ox80073B92"
It took me so long to set up my system n i have a lot of my own data on there too. The system drive I formatted was created in diskpart and then re formatted with "format" command (as it created the disk in raw mode) so now it is ntfs mode (uncompressed).
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Feb 28, 2014
I have been trying to change my language all day but I cant seem to execute the command "dism /Online /Add-Package /PackagePath:C:lp.cab" in my command prompt. I get the above error. I have downloaded the language pack and put it in my root C drive and renamed it ip.cab
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Feb 27, 2014
I am trying to change my language in windows 8.1 from Spanish to English using DISM.
I have downloaded the language pack that I want to install and saved it to the root of my C Drive and renamed it to LP.mlc
I know little about what I am doing! I tried the command in CMD prompt, "dism /Online /Add-Package /PackagePath:C:LP.mlc"
I keep getting the above error code and it wont install.
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Apr 9, 2014
When I run SFC, I get "Windows Resources did not find any integrity violations", however when I run DISM, I get the message "The component store is repairable" and "Could not locate source file" messages. This seems to be inconsistent - is there something I should do, or is it normal? Just trying to understand the results when I run these.
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Apr 10, 2014
DISM Analyze command not recognized?
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Jun 26, 2014
Recently I got problems when running SFC or DISM to repair my system. As far as I know it concerns the shortcuts in the folder Administrative Tools, there I changed under Properties the Run option to Maximised Windows and since then SFC and DISM have shown this error that the services are unable to download the proper source files (they admonish a mismatch I cannot correct).
I am running a Windows 8.1 Update 1 system without the Pro version, so I have no access to its exclusive features. I attach the corresponding log files after a run of DISM and SFC for more infos.
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Jan 18, 2014
I bought a ASUS laptop last year w/8 on it. No media. I upgraded to 8.1 recently through the Store. I didn't seem to have an option. All went fine and a few weeks ago I started getting this popup, usually several times a day
SystemExplorer.exe - Bad Image
C:WINDOWSSysem32VSSVC.EXE is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.
I've tried googling portions of the error and all I saw was to run sfc /scannow, which I did with these results
Beginning system scan. This process will take some time.
Beginning verification phase of system scan
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
What can I do now to fix what is broken and stop the popups? Is this a f/p that will self correct as I get updates from Microsoft? 8.1 seemed to fix 2 problems I had: laptop would shut off periodically and battery never said 100% Fully Charged.
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Jul 15, 2013
I just tried to integrate MSU updates to W8 Install.wim by DISM. I executed (after other commands):
Code:
DISM /image:C:mount /Add-Package /PackagePath:C:MSU
In C:MSU I have:
Code:
96 File(s) 797˙689˙211 bytes
20. 06. 2013 03:08 9˙602˙439 AMD64_ARM_X86-all-windows8-rt-kb2840632-x86_5a2074567fbc6cb4e7339dfb8adbeadfaa58b766.msu
24. 10. 2012 01:35 8˙215˙009 AMD64_IA64_X86-all-windows8-rt-kb2729462-x86_3a6f7896b3481f266299544594f1e7bcbb07701a.msu
[Code] .....
Error: 0x800f082f
Package XXXXXXXXXXXXXX may have failed due to pending updates to servicing components in the image. Try the command again.
dism.jpg
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Jul 26, 2013
I am so used to doing a scheduled backup and image of my install once a week but now I see it is file history. I am really not sure how this feature works in relation to the old image and backups. I have partitioned a portable drive of 500GB for my backups and have started doing the file history. I am now looking at the advanced settings and see this
Now as I was not thinking of leaving my portable turned on 24/7 as I used to do a scheduled backup once a week so now I am a bit stuck.
The setting "Size of Online Cache"has also got me confused. I have set it to the max of 20% disk space.
What I was actually thinking of doing is to make my first "backup"of my fresh install of Windows 8 and keep this as a restore backup if I ever want to revert back to this point of my setup. I was then going to use another partition on my portable drive for my weekly backups as I did before.
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Jan 17, 2014
I'm evaluating a windows 8 gateway. it is unable to boot. automatic repair doesn't work, no go on refresh, there is no media for re-install. no restore points. just to see, I am checking out what diskpart says. disk 0 online, size-0, free-o bytes. the pc had been dropped. I reseated the hard drive to rule that out. is this drive dead? disk 1 is 14gb, but I'm thinking that the 16 gb flash drive that is plugged into it.
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Aug 5, 2013
Automatic Restore Points is not working in System Restore. Task Scheduler is empty during last 30 days.
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Apr 6, 2014
I have a Lenovo G585 laptop that I installed with Linux (tried dual boot) and accidentally wiped out the Windows 8.1 restore partition. Now I want to restore it to Windows. I also have a Dell desktop Windows 8.1 that I can use to to create a USB restore image, can I use a restore image from a desktop to fix a laptop?
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Feb 2, 2013
I read a former post about this - it referenced a older post about indexing and saw this at the bottom in the form of an update : Run > services.msc > find Windows Search > right click to select properties >
When I looked at WINDOWES SEARCH here is says STOPPING and when I clicked on properties the area that appears to be where you can change this is grayed out (STAT STOPE PAUSE RESUME) cannot be clicked ...
It is also not working from the blue screen where I can click on Apps/Files/Settings - (Do not know the name of these new screens or locations) ...
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Aug 6, 2014
ALT-TAB is not working when I am playing online games (Crossfire -develop by SmileGate/Neowiz) and Steam-DOTA2. I just experience it when I upgrade from Windows 8 to Windows 8.1. Is there a workaround on this? I don't want to go back to Windows 7 or 8
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Jul 30, 2014
Today I started on do a disk defrag on my wifes computer using defraggler. When I opened the application under "disk health" in yellow said warning. I went to the health tab and shows the HDD temp is green which means within the allowable number but what can I do to give me more information on why I am getting this message?
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Nov 21, 2012
I wanted to restore my laptop back to factory settings before passing on to a friend, but when running the DataSafe restore software something went wrong and the laptop will no longer boot...doesn't seem to recognise that the hard disk is there.
BIOS settings recognise the disk and going into Boot Options (F12) I can get to diagnostics which gets as far as the memory tests then the processor overheats and the laptop shuts down (which was why I got a new laptop in the first place!)
Fortunately (I thought) I have the Recovery DVD that I created when first used the laptop, that boots fine and but when try to restore to factory settings it produces the error 0x400110020000100a as soon as the formatting screen comes up.
The laptop is an Inspiron N5010 if that makes any difference.
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Jan 26, 2014
I recently had to do a system restore through the Dell System Restore programme, however now it appears I cannot activate Windows 8 - I get the "Windows cannot activate right now. Try activating Windows later".
I have tried entering manually through a command prompt but all I get is an error 0x8004F80B. How to resolve this?
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May 16, 2013
Since in installed windows 8 updates yesterday I have been put into a temporary profile when I login to my machine.
i have tried to resolve this using safe mode, system restore, refresh pc and automatic repair.
however I keep being put into a temporary profile as none of these have worked.
how can I sort this out?
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Aug 21, 2014
I am unable to open any apps but the store and when I tried to uninstall and reinstall some apps I was met by an 0x80070002 error. It's not serious because I can use the apps on other users, but it would still be nice to have it fixed. I really don't feel like resetting my system.
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Feb 28, 2014
i have windows 8 when trying to use system restore it gets to the screen that says system restore is restoring files, but that's as far as it gets, I let it run today for 4 hrs. what can i do?
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Feb 2, 2013
I recently installed a HD (WD25EZRX). it's been operating normally for about 2 days.
i was using my comp when i saw an alert that said something about a hard drive error and that my PC needed to be reset to fix it. so i reset the PC and saw another message saying something about restoring to a previous point. i wasn't really thinking and i clicked OK.
upon reset, i noticed the HD in question was now showing up as 1.36TB (it's a 2.5TB HD). it also has a bunch of files from another HD, which is odd.
i've used Error Checking under Tools of the HD's Properties, but the results showed no errors.
i'd like to regain the "lost" capacity w/o having to reformat my entire HD.
System Specs:
Win 8 Pro with Media Center
Intel Core i7-3770K CPU
Samsung 30nm DDR3 1600 RAM 16GB
ASROCK Extreme4 Z77 Motherboard
ATI Radeon HD4650
Samsung 840 Pro 128GB SSD (OS)
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Jun 27, 2014
I was able to do it in XP. I created a shortcut to system restore and put it on the Start Menu. So much easier than the way Windows 8 works. Wondering if there's a way to do the same in 8.1?
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May 14, 2014
I have an HP laptop Pavilion g7 windows 8 Pro , that I have created restore points when I install things from time to time. But when I was shutting down the laptop, it must have ran into a problem, it wouldn't shut down, after installing a driver in optional updates from Ms,Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.2 - AMD Radeon HD 7520G
Installation date: 5/12/2014 12:26 AM
Installation status: Succeeded
Update type: Optional
I had to power it off. When I restarted I noticed some of my programs weren't starting properly. Well I looked for a restore point an only found one. Before I had at least 6 or 8. My question is where have they gone. Is there a place where windows stores them, and is there a way to recover them?
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