Samsung NP355E5C-A01AU Laptop Won't Boot From Recovery Partition
Sep 9, 2013
I swapped out a HDD in a samsung NP355E5C-A01AU laptop which i cloned all the recovery partitions from the original to the new HDD. Its a windows 8 partition and everything seems to be there but the laptop wont boot from it at all, it just goes into bios. I did get it to try and read from the recovery partition but get a "MBR error 1" when it tries to boot from it. I used aronis disk director 11 to do the cloning if that works. Also the original HDD was a GPT partition and thats wat i have formatted the drive as. Ive done some reading and acronis can be difficult when cloning recovery partitions and it will give u this MBR error.
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Aug 11, 2014
I have a client's laptop which is a Samsung Model NP350V5C-A01us and I am trying to recovery the OS or more than likely do a clean install.
Customer reloaded BIOS to factory default prior to bringing it to me. Client even tried the recovery disk that came with the laptop.
This is what both the client and I are getting: see attached image.
All the options that show in the image when pressed leads back to the same Recovery screen.
I cannot get the DVD to boot from but the Disk is running. So not sure if the laser is of the DVD is not working.
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Mar 9, 2014
I've got a Samsung NP550P5C laptop with the following specs :
-i5-3210M
-6 GB RAM @ 1600 MHz
-1 TB HDD @ 5400 rpm
-2 GB nVidia GT650M with Optimus
-Windows 8 Single Language 64-bit
It came with Recovery partitions. Now using the Samsung Recovery application I had copied my recovery files to another external HDD alongwith a backup of C drive. Now all these are in some weird extensions. I refreshed my PC and then the problems began. The problems were :
-No Fn key working
-Samsung recovery did not recognize factory condition recovery point,i.e,Factory reset option was gone.
-The backup on external HDD was showing up on Samsung Recovery, but after clicking on it, it would go on a restart and recovery never happens.
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Jan 26, 2013
For some reason when I go into BIOS or press F10 on boot up to look at the boot options menu my Hitachi internal drive appears twice. This as only just happened after upgrading the BIOS, my machine is operating normally. How or do I need to remove one of the options.
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Feb 20, 2013
I got a samsung np700 get two bleeps when opening programs and on boot up.
Turned of windows default sounds did not work ....
Turned off bleep warnings in the registry, but stuck with two bleeps on boot up, i thought startup one bleep was normal but the store says two bleeps are ok.
Just wanted confirmation from another user that 2 bleeps are normal with samsung as the store did not seem too confident.
[No error messages, pc running ok, sfc & chkdsk ok, devicemanager list ok] ....
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Feb 21, 2014
I was playing around with my OS dual booting them from Windows 8, W7 and XP but I accidentally erased my recovery partition. The bios i have is different from anything I've seen before. To boot from a cd/dvd i had to enable launch csm and secure boot control. Its the asus Q500a laptop. I just wanna know if i can download the recovery partition from somewhere and put it in my hdd.
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Nov 17, 2012
My sony vaio laptop model is VPCEH26EN.I recently installed windows 8 pro 64 Bit.I formatted whole hard disk and installed windows 8.I had a oem recovery partition when i bought this laptop with windows 7 preinstalled. By this hard disk partition, I used to recover the whole windows to its factory condition by using F10 key. The recovery hard-disk partition was of only 11Gb.it contains the whole windows with some software already installed . But now i have no recovery partition now. How to create recovery partition with in 12GB for future purpose.The windows default system image creation usually taking 40 gb space. So its of no use. How to create a recovery partition which can be used to recover windows to its factory condition using F10 key in case of any error in future?
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Dec 17, 2013
I lost my restore link to the recovery partition after i installed another version of windows.
This is a ASUS x550L with a pre-installed Windows 8 inside. What i need to do is set my recovery partition as active, boot from there, use that to reformat/re-install windows on drive C. I just dont know how to do it.
Booting Asus recovery partition.
Set boot partition as Active partition.
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Aug 31, 2013
I had a computer with windows 7 home premium x64. A while ago I decided that I wanted to up grade to windows 8 and so I partitioned my os drive and installed (OEM) windows 8 Pro on the new partition. During the set up I was able to set up a duel boot system with windows 8 and windows 7. When I look at the drive structure I noticed that there isn't a system recovery partition for windows 7 or windows 8.
I would like to generate a system recovery partition for windows 8 and remove windows 7 but I am not sure how to go about doing this.
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Sep 2, 2014
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Computer was running slow so I did a reset of windows. It worked but the problem still existed. My computer froze so I turned my laptop off and back on only to find it stuck in that automatic repair loop. I tried system restore, no luck. I made that bootable usb for repairing and that didn't work either. Straight repair won't work either. I have tried every option and am completely lost as to how to proceed. I need the files off the hard drive but don't have a way to connect it to anything to be able to access the files.
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Dec 25, 2013
I can not boot my Toshiba laptop Windows 8.1 computer after I was attempting to resize partitions. I got in over my head. Now I'm stuck and cannot boot.
I believe the problem is I somehow created a second copy of my EFI partition. Now I have two "system" partitions of the same size.
Cannot boot, but got a command prompt. Ran "bcdedit" and got:
"The boot configuration data store could not be opened.The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria."
Other things I uncovered:
Diskpart> list partition
Partition 1 System
Partition 2 System
Partition 3 Reserved
Partition 4 Primary
Partition 5 Recovery
Partition 6 Recovery
(note both partitons 1 & 2 say "System" for type.)
Diskpart> Select Partition 1detail partition * Volume 2 System NTFS Partition 352 MB Healthy Hidden
Diskpart> Select Partition 2detail partition * Volume 3 FAT32 Partition 352 MB Healthy Hidden
I conclude that Partition 1 equates to Volume 2, Partition 2 to Volume 3. However there is no longer a "System" label on Part 2/Vol 3 once drilled down to details. Also its FAT32.
I am hoping/praying that I could "delete" one of the duplicate partitions. But scared to make any such move. Not sure where to go from here.
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Jun 20, 2014
If you have a recovery drive - that includes the recovery partition - made on one computer, but have a toshiba laptop with a bad drive (but the recovery partition is ok), can you replace/copy the partition on the recovery drive with the recovery partition from the bad laptop HD?
My friend's laptop would not boot, and would not factory recover, reset, or refresh. I tried to clone the hard drive before I started messing with the disc. It would not clone, but I was able to copy the recovery partition to a USB drive.
He never make recovery discs, so could not re-install, but I can borrow the recovery drive that my aunt made for her laptop.
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Dec 26, 2012
This is for a Samsung NP550P5C... having typed it into Google, the options appear a little confusing with the best option being how to make recovery discs for an HP laptop (presumably using HP's built in wizard), requiring 4 DVD's. Other suggestions seem to tell you how to make a "Repair" disc for Windows 8 with one readers comments of.....
" Windows 8 recovery Disk is used to reset your PC - it is supposed to reload the operating system and restore factory default settings. You need a USB flash drive 16GB or larger. I haven't found yet a way to create Windows 8 recovery CD/DVD, which can be used to reinstall the operating system."
It's not even clear how to do it on a Flash Drive though I would prefer using discs...
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Mar 28, 2014
So I had this recovery error that said my winload.efi was missing so I ran the recovery from boot up and decided to recover. I read that this will delete the files from C: so I turned on the "Maintain User Data" option and selected all including the local disk c from advanced selection. But when the process was finished, my laptop was empty and no data was restored. What happened ? did I just misunderstand how it works and now it's gone ? or is it just somewhere I can't find ?
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Jan 30, 2013
I have win 8 pro installed & two HDDs with two partions each , I want to migrate the boot partition to another partition on the second drive .
It would have been easier if i would have just cloned the complete drives but one of the partions on the 2nd drive has data which cannot be deleted .
So I have Drive
1 - Partitions C: ( boot partition ) & D:
Drive 2 - Partitions E: & F:
I want to remove Drive 1 from my PC so i want to copy C: to E: then remove drive 1 & boot from E:
I tried "Easeus todo backup" , did not work, it does not make the copy bootable , to make it bootale the whole drive has to be copied .
I tried making an image of C: using Windows 8 inbuilt backup feature then removed drive 1 , installed Windows 8 on E: then tried restoring the image of C: but i got some error.
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Sep 4, 2014
I have bought a laptop while ago from Samsung that came with windows 8.
Due to software problems i decided to reinstall the windows.
When accessing the hard disk in windows installation i deleted all Partitions on HD. Inclusive those from factory.
When i try to install windows now , he''s asking for drivers and he will not continue without. I tried to download the sata hd drivers, wich he finds, but it still keeps screaming for drivers. Did i delete the wrong map? is it possible to recover this?
Laptop model from Samsung : NP900X4D-A02be
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Mar 14, 2013
last night i did a factory reset and of course it took all night but in the morning when i checked it it was off so when i pressed the power button it appeared to be starting up a usual then suddenly the screen lust like faded to black but it was still on and this lust repeats itself the samsung logo comes up it appears to be loading then it all just goes black.
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Jan 11, 2014
Totally new to W8, why I cannot simply transfer video from my W7 Samsung laptop to my W8 HP Touchscreen 11.6 netbook? Picture, docs, all okay, but with video it will transfer the sound but not the picture.
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Mar 6, 2014
Samsung NP365E5C-S05US laptop. I just did a hardware check and found that my USB 2.0-CRW card reader doesn't have a driver. The fix provides for a Realtek driver to be downloaded from Realtek, which I have done. The first stop is in my Downloads file and I need to know how I can install it from there.
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Jan 6, 2013
I have Samsung slate xe700t1a and recently downloaded and installed the lates bios from Samsung. After the installation the machine rebooted and all I get is black screen. Not even the Samsung logo, just the blue power led light comes on. I have tried all the button combo boot up power windows key, vol up and down and nothing can't even access the bios. I contacted support and that was a waste of time. Maybe removing ssd drive and connecting using mini sata to sata cable on my pc.
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Aug 25, 2014
I have a Samsung NP9000 model NP900X4C-A05AU. It regularly crashes due to full memory. It has 8G of RAM, running Windows 8.1. It's done this since day 1 - I managed to remove some Samsung bloatware that mitigated the problem somewhat, i.e. from once a day to three times a week. Mostly, just before it happens I get the "close some programs or lose some data" message, and I can possibly kill something (chrome usually) to free some memory so I can reboot cleanly. Usually at this point, the "Modified" section of the Task Manager Memory usage tab is quite big. Reboot and it's good for another couple of days.
Sometimes the "close some programs" message is too late... I get the message and almost immediately Windows crashes and reboots. Up until last week, this didn't cause any issues after the reboot. But last week, it did this, gave me the message and immediately crashed. It took about 1 hour for it to reboot, sitting at the "please wait" dots. I was in the process of making a recovery USB to boot from when it finally came to life. Everything seemed ok, was able to start things up, and carried on as usual. Couple of days later, get the "close some programs" message, and am able to reboot. But the laptop takes 5 to 10 minutes to reboot. Up until I had this issue, a reboot would take 5 to 10 seconds (to get to the login prompt). Even a reboot after just rebooting takes 5 to 10 minutes. I've run scans on my SSD, it says everything is ok. Every reboot now takes 5 to 10 minutes.
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May 5, 2014
I have a samsung laptop and 4 days ago the internet access stopped working. I normally use it via wireless and I have tried it hardwired - no luck. I have restored the internet settings. The response I get when trying to connect to google is 'waiting for google.com' and it just hangs.
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Mar 5, 2014
I was on my samsung laptop last night, and I found a folder called "Searches>Indexed locations". I saw it was taking up some space so i went through some of the files seeing that some were Type:Shortcuts. So I deleted them to free up a bit of space thinking "it's only a shortcut, can't harm it". Now some icons are missing from my windows 8 start screen and some programs have become inoperable because of missing files. I tried System restore to bring some of it back, it was going ok, then when it tried to restart, showed the samsung logo, then just blackscreened for 4+ hours. It was on , but blank. Haven't been using the laptop long so I don't really know the specs on it.
It came with no DvD/CD for me to use to format the laptop and I cant get it on to boot it up right for me to format it to begin with.
I atleast do know the graphics card was an AMD Radeon HD 7460
Can't seem to access Bios either.
One thing I forgot to mention which might have something to do with it, is I was using a custom windows 8 theme, because microsoft, being as stingy as they are, from what i assume does not enable you to have your own theme, so I had something called the "ribbon disabler and UXTheme Cracker" to use a custom windows 8 theme.
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Feb 2, 2013
I am using windows 8 on my laptop (samsung np550p5c-s03). The task manager shows memory usage around 70% (5.6 GB of 7.9 GB) even when I have no apps running.
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Oct 14, 2013
I recently bought a Samsung ATIV Book 8, and the screen just stopped working. HDMI out works fine. How can I fix this? I have read to remove my battery, but I cannot do that on my laptop. Should I reinstall my graphics card driver?
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Mar 19, 2013
I've had a lot of trouble with my samsung laptop. The HDD has been replaced but I now cannot do a refresh or reset. I get the message"Some files are missing. Your Windows installation or recovery media will provide these files". The laptop came with Windows 8 installed so I do not have the installation discs. I can do a factory restore by pressing f4 on start up successfully but still shows the above message trying to refresh. What caused this and what can I do about it?
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Jan 12, 2014
Using samsung chronus 7 laptop : Windows 8.1 64 bit OS.
On start up get the samsung screen then a blue screen with a sad face saying pc needs to restart. Then goes in a continuous reboot.
I tried using the Windows 8 recovery cd. But get on the screen press any key to boot from cd. but press any key has no effect and goes back into loop as before.
Press f2 to get to bios reset defaults, no luck either, tried f10 just get boot up order, unable to find what keys boots into recovery mode, f8 does nothing no safemode.
Windows was preinstalled.
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Jan 26, 2014
I replaced a Kingston 128GB SSD with a Samsung EVO 250GB SSD. Cloned Kingston SSD to new Samsung SSD using Acronis True Image.
Now, when I boot, it sits there for 30 seconds flashing the hard drive light blinking then proceeds to boot normally. All BIOS settings are default.
Hardware details in Specs.
Booting from the 128GB SSD was fine, no obvious delays.
What might be causing this? Could the new SSD be defective?
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Dec 30, 2012
I have just replaced my broken HP DV5 laptop (windows7) with a new Samsung NP350V5C-A08 with window 8 already installed. I am having major problems working out how to change the boot order.
On my HP the boot order was:
a) Optical disc drive.
b) Usb external hard drive.
c) Internal hard drive.
This configuration allowed firstly to upload Ubuntu 12.10 from a disc in the optical drive onto the external drive, this allowed me to run Ubuntu from an external hard drive, this saved me from having to partition the internal hard drive and I believe invalidating the guarantee.
With my new Samsung I cannot get to list the boot options in the bios (the only option is the internal Hitachi drive). How I can run Ubuntu like I did with my HP laptop.
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Sep 13, 2013
I have two laptops, both Samsung, one mine and one my sisters. My one is Windows 8 and her one is a slightly older model so Windows 7. Now both are are very similar in spec, being 4GB and Intel Pentium 2.3GHz models. She recently asked me if i could sort out her laptop with Windows 8, so I said yep should be no problem.
I went and bought a Windows 8 Pro 64bit and was at first going to just do a plain install. But then had a bright idea and thought why not do an image of mine and recover it to hers, and then when started up just enter the key of the new one. that way she gets a full original Samsung install along with all the apps and everything.
At first I tried the samsung built in Recovery software but had no luck as it was just a complete nightmare. Not booting the USB I put it on for the first few times, then eventually after changing the BIOS setting to UEFI and formatting her Disk to GPT it started but then said no image found. In end I tried the old way by using the Windows built in File Recovery Image tool which made me a repair disc and 3 discs for the image itself.
This booted first go and went all way through the recovery, and then did the usual "restarting in X seconds ..." But after it rebooted to my horror the Samsung Logo screen appears and then after that it just stays blank.
It does every few seconds momentarily flicker on the screen but then just goes bank again. I cant even get into the BIOS anymore or boot from anything.
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Aug 9, 2014
I have a Samsung NP300E5E laptop and would like to connect it an avast satellite box, can I do this. I have windows 8.1.
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