Samsung ATIV Book 8 - New Laptop Screen Stopped Working

Oct 14, 2013

I recently bought a Samsung ATIV Book 8, and the screen just stopped working. HDMI out works fine. How can I fix this? I have read to remove my battery, but I cannot do that on my laptop. Should I reinstall my graphics card driver?

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Samsung Ativ Tab Gt-P8510 Touch Screen Not Responding

Jul 25, 2013

I purchased a Samsung Ativ tab gt-P8510 but after a windows 8 RT update the touch screen stopped responding and now I have to use a mouse to work on it.

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Samsung Ativ Tab GT-P8510 Touchscreen Not Responding

Aug 2, 2013

After the Tab first connected to the internet, it has downloaded some updates that it installed at last shut down process. Next time i started the device, the touchscreen hasn't worked. I tried to reboot is, but the problem is still here..

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Oct 29, 2013

I purchased a Samsung ATIV One 7 27" Windows 8 All-In-One Computer (DP700A7D-X01US) | Samsung PCs from best buy.it was a demo on the shelf I did a copy with paragon to a ssd. it runs great but it seems to missing something's about it. how can I do a factory reset. If I do a recovery will it just put back like it is now.

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Tablets :: Samsung Ativ Smart PC - Restoring Windows System Image

Aug 25, 2014

I bought a sumsung Ativ smart pc about a year ago, recently had to take it in for repairs (still under warranty), before taking it in I used the "windows 7 recovery" system (despite being in windows 8) to create a system image, I then reset my computer to factory settings

Have the image on a USB drive, just got the computer back, however I cannot restore my computer. Not sure why but whenever I select the restore option it wont let me pick a local folder or usb drive as the location of the backup image, it seems to be looking exclusively for networked drives/machines

I've read I may need a restore cd to get this working, however my tablet only has 1 usb drive and no disk drive, what should I do?

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Samsung Ativ Smart PC Pro XE700T1C Dual Boot - Unable To Install Intel Android Onto PC?

Mar 6, 2014

I actually installed the Android on Intel Architecture onto my Samsung xe700t a few times over the last few months, adjusting windows 8 or android options to suit my needs, but a few days ago I decided to format my laptop and reinstall Windows 8 and reinstall Android as I have previously, I am now getting this error message at the very end of the android installation process:

fatal: assertion failed bootable/iago/plugins/gummiboot.c:gummiboot_execute:154 'efibootmgr encountered an error (status 100) root@android:/#

I have updated the bios, I have made sure my laptop is in UEFI format, I have made secure the BIOS isn't in secure boot, I have tried various USB sticks, I have also made sure the USB stick is first in the boot order.

So why I can't install Intel Android onto my pc anymore ...

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System Recovery Not Working On Samsung Laptop

Aug 11, 2014

I have a client's laptop which is a Samsung Model NP350V5C-A01us and I am trying to recovery the OS or more than likely do a clean install.

Customer reloaded BIOS to factory default prior to bringing it to me. Client even tried the recovery disk that came with the laptop.

This is what both the client and I are getting: see attached image.

All the options that show in the image when pressed leads back to the same Recovery screen.

I cannot get the DVD to boot from but the Disk is running. So not sure if the laser is of the DVD is not working.

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Maintenance :: Samsung NP550P5C Laptop - Recovery Not Working

Mar 9, 2014

I've got a Samsung NP550P5C laptop with the following specs :

-i5-3210M
-6 GB RAM @ 1600 MHz
-1 TB HDD @ 5400 rpm
-2 GB nVidia GT650M with Optimus
-Windows 8 Single Language 64-bit

It came with Recovery partitions. Now using the Samsung Recovery application I had copied my recovery files to another external HDD alongwith a backup of C drive. Now all these are in some weird extensions. I refreshed my PC and then the problems began. The problems were :

-No Fn key working
-Samsung recovery did not recognize factory condition recovery point,i.e,Factory reset option was gone.
-The backup on external HDD was showing up on Samsung Recovery, but after clicking on it, it would go on a restart and recovery never happens.

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Windows 8 Laptop Keyboard Stopped Working

Sep 16, 2013

Recently I updated my laptop and when it was finished updating the keyboard no longer worked. Before the update it worked fine and I had no problems. I restarted it several times and restored it but still nothing. Now I am stuck using the on screen keyboard which is difficult. I also went to try and fix it using device manager but it wasn't listed.

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HP Laptop G62-340US - IE Has Stopped Working And Needs To Restart?

Jul 28, 2013

I have Windows 8, 64-bit, IE 10 (uses 32-bit) and am using the free version of AVG anti-virus. I noticed that IE will crash (IE has stopped working and needs to restart) on a daily basis. I am using an HP laptop G62-340US. I have IE set to update automatically.

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Hardware Drivers :: Mouse Suddenly Stopped Working In Just 1 Laptop

Jun 8, 2014

I have a Windows 8.1 Lenovo notebook and a Toshiba Satellite Windows 7 laptop, and a mouse.

Well, the mouse has been working fine for 4 months, but suddenly, the mouse has stopped working in my Toshiba laptop. As I didn't know how to fix it, and as Toshiba laptop was full of crap, I've just formatted its HDD and made a clean install of Windows 8.1 and updated everything.

After that, I've plugged the mouse in and the same error: it connects and disconnects all the time. Sometimes, if I'm in the Device Manager refreshing the devices, mysteriously it start to work, but just for a few minutes. Sometimes, and just sometimes, the Device Manager shows that there's an unknown device connected to a USB port that is not working. The error code is 43.

That mouse works perfectly in my other notebook, the lenovo. I've connected a different mouse to the Toshiba and it works perfectly, in any port. So that makes me say this:

-The mouse is not broken, cause it works in my other laptop

-Toshiba's USB ports work nice cause any other device I connect works seamlessly

-After a clean install, it can't be a software problem

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Browsers/Mail :: Windows 8 Laptop - Internet Explorer Has Stopped Working

Sep 28, 2013

I have a windows 8 laptop, and I was on internet explorer this morning when I was prompted to shut it (this is because of what I was doing, however I know what I was doing was safe as it was checked by Norton and done by may other people, not just me). However, one it shut error messages kept popping up saying internet explorer has stopped working, and the were coming up 30 at a time. As of now, I can click on internet explorer just fine from the app-like view, however what I want to do needs the desktop version, which crashes within seconds of me opening it. The error messages will then start popping up, and the internet is just unusable in desktop mode.

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Lock Screen Content Server Has Stopped Working

Sep 15, 2014

I have my lock screen set up to display a slideshow instead of turning off the monitor. Intermittently, upon returning to my computer and clicking the mouse I receive an error that states the lock screen content server has stopped working and needs to close. Upon acknowledging the error by clicking ok or whatever the button says the error goes away and all appears to be well. This issue doesn't appear to actually effect the slideshow. For me this is mostly just an annoyance but it is something I would like to solve. Upon reviewing my event log I can identify two potentially related errors. One is with LockScreenContentServer.exe and the other is with LogonUI.exe. Both appear to have a common denominator with nvwgf2umx.dll. I have a GTX 670 installed, running the Nvidia 340.52 drivers, which are the current WHQL drivers. I have windows 8.1 64 installed as well as all current windows updates. I also have Classic Shell installed. Currently my lock screen is set to not require a password to log back in. This error has occurred with a password required as well. I also only have a local account established instead of linking to a Microsoft account.

Below you will find the information from my event viewer:

- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

[code]....

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Tablets :: Windows 8 Install - Touch Screen Functionality Has Stopped Working

Jun 5, 2012

I have installed Windows 8 release preview on my touchsmart tx2 1005AU and touch screen functionality has stopped working altogether.

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Maintenance :: Samsung Magician Has Stopped Defrag?

Mar 23, 2013

I am running Win 8 Pro.

My set up has 2 x 650 GB WD Black hard drives and a Samsung 840 (non pro) for the boot drive.

I have run the latest Samsung Magician, however the BIG problem is that it has stopped the windows 8 Defrag program.

I reinstalled Win 8 and all was OK, (now for the bit about me being thick -- ) I thought I would try the old version of Samsung Magician, and Bu**er me if has not only done the same thing again, turned off defrag and optimize, I am just unable to open defrag in order to defrag my WD drives.

I do not really want to reinstall Windows 8 again unless I have to, so how to switch defrag bag on again.

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Tablets :: Aspire R7 Laptop / Windows 8.1 - Touch Screen Not Working?

Jan 3, 2014

My touch screen to my Aspire R7 laptop is no longer working. I got a notification about there not being enough power reaching the USB port, and it stopped working after that. I'm not connected to the internet, so it's not a bad update, but I don't know what the problem is, or how to fix it. When I go to PC Info, it says "No pen or touch input is available for this display" which I know is not true because I've been using it's touch screen the entire time I've had it.

a common problem is that the drivers aren't updated. I don't think this is my problem as I haven't installed any updates today (I haven't been connected to the internet) and it's been working fine prior to just now.

The battery is fully charged (and was at 50% when I got the notification), so the power shouldn't be an issue.

Specs:
Acer Aspire R7-572
Intel(R) Core(TM) i5
Windows 8.1

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Tablets :: Samsung DP700A7D Touchscreen Not Working After SW Updates

Apr 4, 2014

Samsung all in one DP700A7D 3 weeks old, did recommended SW updates, now no touchscreen.

Spent hours on remote support with samsung, and apparently I know much more then them, and no solution, I don't think wiping a 3 week old computer and reinstalling everything is an option, could it be drivers, although I cannot find a driver for the samsung touchscreen, everything goes back to SW updates, which has no updates available.

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Why Have All Libraries Stopped Working

Oct 14, 2013

If I try and save anything in Documents, Pictures. Music or Videos I get the message : "Document .library-ms" is no longer working. It says I can delete these files - the files stored will not be affected . But I need these libraries to store stuff...

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Reinstalling Windows 8.1 On Samsung Laptop

Sep 4, 2014

I have bought a laptop while ago from Samsung that came with windows 8.

Due to software problems i decided to reinstall the windows.

When accessing the hard disk in windows installation i deleted all Partitions on HD. Inclusive those from factory.

When i try to install windows now , he''s asking for drivers and he will not continue without. I tried to download the sata hd drivers, wich he finds, but it still keeps screaming for drivers. Did i delete the wrong map? is it possible to recover this?

Laptop model from Samsung : NP900X4D-A02be

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Mouse And Keyboard Stopped Working?

Jul 7, 2014

today I was makeing an essey in microsof office and suddenly my mouse and keyboard. stopped working, replugging the devices didn't worked (did it for 5 times ) , after this I tried to restart the pc I found out that rr button doesn't do anything , after I stopped the power going to pc and open power + pc they worked for only a few seconds and then stopped again . After a few force shutdown( by stopping the power) the pc closes itself after the windos 8 img dissapear . I have a desktop dual core 3.1, 4gb ram , mouse is usb and the keyboard is with Ps/2 .

Update : after waiting 30 min I reopend it, all worked , but after approximate 3 min pc shuted down by itself.

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Desktop Snap Stopped Working

Apr 15, 2013

For some reason the Windows 7 style desktop snap has stopped working, I can still snap a metro app to the side of my monitor but not an ordinary program like note pad. I used to either drag the window to the side of the screen or press Windows Key and an arrow to snap it to the left or the right.

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Start Button Stopped Working

Aug 20, 2014

When I try clicking the start button, it doesn't work. I move my mouse to the right side of the screen, and the bar doesn't come up. Same with moving my mouse to the top left corner of the screen. I checked the properties by right clicking the task bar. The corner navigation options are checked off to show them when I move my mouse to the different corners.

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Samsung Laptop Running Windows 8 Won't Turn On

Mar 14, 2013

last night i did a factory reset and of course it took all night but in the morning when i checked it it was off so when i pressed the power button it appeared to be starting up a usual then suddenly the screen lust like faded to black but it was still on and this lust repeats itself the samsung logo comes up it appears to be loading then it all just goes black.

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Maintenance :: Internet Explorer Has Stopped Working?

Sep 15, 2014

About two weeks ago I began to notice strange behavior on my PC which made me think it may be a virus. Some examples:

1. When I'm online a message window frequently appears stating "internet explorer has stopped working"

2. Some websites do not display adverts on the page. I've attached a screenshot from youtube to illustrate what I'm referring to.

3. Some webpages will not load. I keep seeing "webpage under maintenance at this time". This is typical for websites at certain times but to see it every time I try to access is suspicious.

4. I use Hotmail and typically the first time I start it up in the day I notice that the first email I open causes the entire page to go blank as if it erases everything on it, it then reopens with all of my emails listed and finally the email I began to read will reopen. This only happens after I boot my system and open the first email. This will not happen on any other computer.

5. I seem to be having issues installing certain programs. They won't install citing various reasons such as outdated files, incompatible etc. These were all working flawlessly prior to reformatting my system.

6. I'm unable to post messages even though I'm logged in. When I type a message I see the timer cycling but it never posts my messages, it's as if it's stuck in a loop or frozen.

Having felt that a system reformat was in order I did just that not more than a week ago. Everything was reinstalled and updated. Once all the Windows 8 files were installed I began to notice the exact same problems surfacing immediately. I'm currently using Win 8 with IE 10. 16 GB RAM, 64 bit OS. The computer itself is an HP and a year old.

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Hardware Drivers :: NFS MW 1 Has Stopped Working In Windows 8 Pro

Aug 5, 2014

I have windows 8 pro in my desktop.When i started to run nfs mw 1 it opened but while loading for gameplay it stops working and windows says that there is a problem to work the program properly,so i will have to close it.I have tried for all compatibility mode but its still does not work.

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Apps / Software :: OneDrive Has Stopped Working?

Jun 25, 2014

Since the last Windows updates a couple of days, I frequently get "OneDrive has stopped working" messages.

Running Win 8.1 with Update 1 and all available updates.

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Windows 8 Picture Password Stopped Working

Sep 2, 2013

Tried to use the picture password and nothing happens....just sits there. Even tried to change the pic and got an enrollment failure error....

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Apr 6, 2013

Windows has become unstable. The action center put up a flag that says "Firmware Linkage Driver has stopped working." My computer is a Toshiba C655-S5132. Upgraded to Win8 64 bit several months ago.

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Windows Shell Common DLL Has Stopped Working

Dec 24, 2013

I was trying to adjust my recording volume settings and realised that I couldn't access them at all. I can access volume mixer, recording devices and playback devices but as soon as I click properties I get an error "windows shell common dll has stopped working" checking for solutions. No solutions are found.

In the event log I have this:
---------------------------
Log Name: Application
Source: Application Error
Date: 24/12/2013 14:45:38
Event ID: 1000
Task Category: (100)
Level: Error

[Code] .....

I have updated the sound drivers and this does not solve the issue.

I have run sfc /scannow and get this error: Windows Resources Protection found corrupt files but was unable to fix some of them. I checked the CBS.log and mmsys.cpl is in the log:

2013-12-24 15:52:11, Info
CSI 000002cc Hashes for file member SystemRootWinSxSamd64_microsoft-windows-mmsys_31bf3856ad364e35_6.3.9600.16384_none_4f2e2a4bb3222341mmsys.cpl do not match actual file [l:18{9}]"mmsys.cpl" :

[Code] ......

There are also lots of other files with errors. I think this was caused by my faulty SSD and when I re-imaged back to my new drive, these errors are still present.

Do I need to re-install windows or can I repair install without losing my profile and data? I'd rather repair than re-install.

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Tablets :: Surface Pro 2 Touch Stopped Working?

May 7, 2014

We purchased 15 Surface Pro 2 tablets for our School Administrators. Touch did not work for 3 tablet 'out of the box'...or so I thought. Since receiving them, touch has stopped working on 5 more. Each time Microsoft has replaced the device without question so I assumed this was a known issue. However I am now pretty sure it is happening during my imaging process. I am using SCCM 2012, via PXE and/or USB. The Task Sequence completes successfully and all drivers appear to install. I am using the driver package from Microsoft. The stylus works but not touch. I can't complain about the support MS is providing since they replace the device every time but I am sure there must be a fix I have not tried.

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Graphic Cards :: GC Stopped Working After Win 8.1 Update?

Oct 18, 2013

I am experiencing some minor issues with my Graphics Card. Let me say first that this is an old graphics card, which was however updated to Windows 8. Today, when I updated the computer to 8.1, I came across a "Outdated Driver" error.

On this computer, I have a ATI (AMD) Radeon 2400HD Graphics. I did do a DxDiag and it is available here.

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