Maintenance :: Internet Explorer Has Stopped Working?
Sep 15, 2014
About two weeks ago I began to notice strange behavior on my PC which made me think it may be a virus. Some examples:
1. When I'm online a message window frequently appears stating "internet explorer has stopped working"
2. Some websites do not display adverts on the page. I've attached a screenshot from youtube to illustrate what I'm referring to.
3. Some webpages will not load. I keep seeing "webpage under maintenance at this time". This is typical for websites at certain times but to see it every time I try to access is suspicious.
4. I use Hotmail and typically the first time I start it up in the day I notice that the first email I open causes the entire page to go blank as if it erases everything on it, it then reopens with all of my emails listed and finally the email I began to read will reopen. This only happens after I boot my system and open the first email. This will not happen on any other computer.
5. I seem to be having issues installing certain programs. They won't install citing various reasons such as outdated files, incompatible etc. These were all working flawlessly prior to reformatting my system.
6. I'm unable to post messages even though I'm logged in. When I type a message I see the timer cycling but it never posts my messages, it's as if it's stuck in a loop or frozen.
Having felt that a system reformat was in order I did just that not more than a week ago. Everything was reinstalled and updated. Once all the Windows 8 files were installed I began to notice the exact same problems surfacing immediately. I'm currently using Win 8 with IE 10. 16 GB RAM, 64 bit OS. The computer itself is an HP and a year old.
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Sep 15, 2014
I have a similar problem with EI 11 on my PC with Windows 8.1, which is fully updated. It happens whenever I try to "Save as" a download or to print a web page.
So far I have reset it, opened it as administrator and turned off smart screen filter - to no effect.
Should I try to disable EI from the Uninstall Programs - Turn Windows on or off?
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Aug 3, 2014
I have been always a Microsoft person. But I have tried any and all fixes to try and get internet explorer to stop coming up with internet explorer has stopped working will search for a problem.
I as of today have disabled it and are using another browser that does not have this bug in it. I am having no trouble with the browser I am using, and it does not stop working like ie 11. I do not think you should have to go threw all hoops and loops to get this to work correctly. Microsoft should come up with something that works correctly all the time and you do not have to check add ins, disable other items or what not.
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Sep 28, 2013
I have a windows 8 laptop, and I was on internet explorer this morning when I was prompted to shut it (this is because of what I was doing, however I know what I was doing was safe as it was checked by Norton and done by may other people, not just me). However, one it shut error messages kept popping up saying internet explorer has stopped working, and the were coming up 30 at a time. As of now, I can click on internet explorer just fine from the app-like view, however what I want to do needs the desktop version, which crashes within seconds of me opening it. The error messages will then start popping up, and the internet is just unusable in desktop mode.
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May 14, 2013
I upgraded from windows 7 ultimate to windows 8 pro keeping my windows settings, personal files and apps as it is..the upgrading went smooth... but whenever i open IE10 it stops working and says "we're unable to return to..." I even troubleshooted it's performance.... but no luck
Before upgrading i ran the upgrade assistant, and it said inte(r) network connections isn't compatible with the OS... so i completely removed it...then installed Windows 8
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Feb 25, 2014
I have a fairly new Dell with windows 8.1 on it. Internet explorer stopped working all of a sudden the other day. No warning at all. When I open the desktop version, nothing happens at all. No tab, no pageload, nothing.I can click the gear and only file, safety, and compatibility view settings are available. I have reset internet explorer settings to no avail through internet options. ?I have scanned with a few different tools and nothing has fixed it. Also, the window outline colors have turned to a reddish pink.
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Mar 2, 2014
Just the other day i was having problems with the Temporary profile problem, but by the end of the day i finally fixed it. But i also deleted my user account so i found this program that will restore deleted data, it was in trial mode so i only allowed me to download 1 Gb so i got what I thought was the most important like App data, contacts, desktop, documents, KAG, and all of the little files at the end of the screen.
I put all of the things in my account once the problem was fixed. Then every time i open my windows explorer and i try to open anything it says that windows explorer has crashed and then it restarts.
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Apr 29, 2014
My desktop icons/links to Facebook, Ebay, Google, Emails, etc, all worked yesterday, now none will work. I get a pop-up error message displaying the link and stating "unspecified error".
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Nov 18, 2013
Very annoying BSOD problem, it tends to happen when surfing the internet and for some reason my internet keeps now coming up with that irritating internet has stopped working error every couple of minutes, I have tried to refresh or reset windows 8 but I cannot because I do not have a recovery partition or USB, I upgraded my version of windows digitally so I am looking to see if there are any other solutions first. I have attached the dmp file.
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Oct 25, 2013
Recently windows store on my windows 8.0 stopped working, when i try to browse it or any other metro app they doesn't work and the message on screen is:PC isn't connected to the internet..
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Sep 4, 2012
I upgraded my windows 7 ultimate to windows 8 pro. The problem is that I have the latest real player installed on my computer and the real player downloader add on did not pop-up in internet explorer 10 whenever I want to download from youtube.
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Jan 10, 2014
I got a new laptop and I wanted to watch some anime to pass time but when I start watching a video after almost two minutes the video resets itself to the beginning.
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Jul 10, 2013
Here's what happened. Yesterday in the morning i was on my laptop (windows 8).
When suddenly, it started going really slow. I restarted it and every time i log into my account, i goes a bit slower, but not too much. Then whenever i open Google Chrome or Internet Explorer, the disk space goes straight up to 100% and doesn't go down. I went into safe mode and it didn't go slow then so it must be something else. I also downloaded AVG and scanned my computer but it found no threats. I have made a new account, which goes slow sometimes but is fine most of the time.
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Oct 14, 2013
If I try and save anything in Documents, Pictures. Music or Videos I get the message : "Document .library-ms" is no longer working. It says I can delete these files - the files stored will not be affected . But I need these libraries to store stuff...
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Jul 7, 2014
today I was makeing an essey in microsof office and suddenly my mouse and keyboard. stopped working, replugging the devices didn't worked (did it for 5 times ) , after this I tried to restart the pc I found out that rr button doesn't do anything , after I stopped the power going to pc and open power + pc they worked for only a few seconds and then stopped again . After a few force shutdown( by stopping the power) the pc closes itself after the windos 8 img dissapear . I have a desktop dual core 3.1, 4gb ram , mouse is usb and the keyboard is with Ps/2 .
Update : after waiting 30 min I reopend it, all worked , but after approximate 3 min pc shuted down by itself.
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Apr 15, 2013
For some reason the Windows 7 style desktop snap has stopped working, I can still snap a metro app to the side of my monitor but not an ordinary program like note pad. I used to either drag the window to the side of the screen or press Windows Key and an arrow to snap it to the left or the right.
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Aug 20, 2014
When I try clicking the start button, it doesn't work. I move my mouse to the right side of the screen, and the bar doesn't come up. Same with moving my mouse to the top left corner of the screen. I checked the properties by right clicking the task bar. The corner navigation options are checked off to show them when I move my mouse to the different corners.
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Aug 5, 2014
I have windows 8 pro in my desktop.When i started to run nfs mw 1 it opened but while loading for gameplay it stops working and windows says that there is a problem to work the program properly,so i will have to close it.I have tried for all compatibility mode but its still does not work.
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Sep 16, 2013
Recently I updated my laptop and when it was finished updating the keyboard no longer worked. Before the update it worked fine and I had no problems. I restarted it several times and restored it but still nothing. Now I am stuck using the on screen keyboard which is difficult. I also went to try and fix it using device manager but it wasn't listed.
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Jun 25, 2014
Since the last Windows updates a couple of days, I frequently get "OneDrive has stopped working" messages.
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Sep 2, 2013
Tried to use the picture password and nothing happens....just sits there. Even tried to change the pic and got an enrollment failure error....
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Apr 6, 2013
Windows has become unstable. The action center put up a flag that says "Firmware Linkage Driver has stopped working." My computer is a Toshiba C655-S5132. Upgraded to Win8 64 bit several months ago.
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Dec 24, 2013
I was trying to adjust my recording volume settings and realised that I couldn't access them at all. I can access volume mixer, recording devices and playback devices but as soon as I click properties I get an error "windows shell common dll has stopped working" checking for solutions. No solutions are found.
In the event log I have this:
---------------------------
Log Name: Application
Source: Application Error
Date: 24/12/2013 14:45:38
Event ID: 1000
Task Category: (100)
Level: Error
[Code] .....
I have updated the sound drivers and this does not solve the issue.
I have run sfc /scannow and get this error: Windows Resources Protection found corrupt files but was unable to fix some of them. I checked the CBS.log and mmsys.cpl is in the log:
2013-12-24 15:52:11, Info
CSI 000002cc Hashes for file member SystemRootWinSxSamd64_microsoft-windows-mmsys_31bf3856ad364e35_6.3.9600.16384_none_4f2e2a4bb3222341mmsys.cpl do not match actual file [l:18{9}]"mmsys.cpl" :
[Code] ......
There are also lots of other files with errors. I think this was caused by my faulty SSD and when I re-imaged back to my new drive, these errors are still present.
Do I need to re-install windows or can I repair install without losing my profile and data? I'd rather repair than re-install.
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May 7, 2014
We purchased 15 Surface Pro 2 tablets for our School Administrators. Touch did not work for 3 tablet 'out of the box'...or so I thought. Since receiving them, touch has stopped working on 5 more. Each time Microsoft has replaced the device without question so I assumed this was a known issue. However I am now pretty sure it is happening during my imaging process. I am using SCCM 2012, via PXE and/or USB. The Task Sequence completes successfully and all drivers appear to install. I am using the driver package from Microsoft. The stylus works but not touch. I can't complain about the support MS is providing since they replace the device every time but I am sure there must be a fix I have not tried.
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Jul 28, 2013
I have Windows 8, 64-bit, IE 10 (uses 32-bit) and am using the free version of AVG anti-virus. I noticed that IE will crash (IE has stopped working and needs to restart) on a daily basis. I am using an HP laptop G62-340US. I have IE set to update automatically.
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Oct 18, 2013
I am experiencing some minor issues with my Graphics Card. Let me say first that this is an old graphics card, which was however updated to Windows 8. Today, when I updated the computer to 8.1, I came across a "Outdated Driver" error.
On this computer, I have a ATI (AMD) Radeon 2400HD Graphics. I did do a DxDiag and it is available here.
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Jan 23, 2013
when i formatted my inspiron 15r the three buttons on the top right corner has stopped working.
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Dec 15, 2012
I purchased a new laptop with Windows 8 about a month ago. SyncUP was included in the software. When I open any of my pictures I receive the message, "SyncUp has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I want to use this program, What do I do now?
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Jun 15, 2013
Today I just installed Windows 8 enterprise from Windows 7 Home Premium, I had to make a clean install because they didnt let me do the upgrade from Win7 Home premium.
When I ended installing Windows 8, I checked the device manager, and showed me that AMD Radeon HD 6800M was not working.
My video card is an AMD Radeon HD 6870M.
All my system information can be found here: file:///F:/System%20Information.html
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Jun 1, 2013
Have a 32" HD TV which I use as my Primary Monitor(connected using HDMI) and a Lenova 17" as a Secondary (connected with vga cable). I shut the desktop down, unplugged the 17" to use on another pc. When I reconnect the 17" to my main desktop it now does not pick up
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Apr 21, 2014
I installed Classic Shell on my Windows 8.1 laptop and i kinda didn't like it too much so i uninstalled it. But it hasn't uninstalled completely, when i try running setup again, and choosing the 'remove' option it doesn't uninstall! Anyways, that isn't really the problem, the thing is, when i press 'ctrl alt del', it doesn't go to task manager, i tried right clicking on the start icon and clicking on task manager but that didn't work either, so i had to go to start menu and search for task manager and then finally it came up.
I'm wondering if there is any correlation between classic shell and 'ctrl al del' not working, any way of getting it to work again.
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