Debugging :: BSOD Windows 8 When Surfing / Internet Stopped Working
Nov 18, 2013
Very annoying BSOD problem, it tends to happen when surfing the internet and for some reason my internet keeps now coming up with that irritating internet has stopped working error every couple of minutes, I have tried to refresh or reset windows 8 but I cannot because I do not have a recovery partition or USB, I upgraded my version of windows digitally so I am looking to see if there are any other solutions first. I have attached the dmp file.
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Sep 28, 2013
I have a windows 8 laptop, and I was on internet explorer this morning when I was prompted to shut it (this is because of what I was doing, however I know what I was doing was safe as it was checked by Norton and done by may other people, not just me). However, one it shut error messages kept popping up saying internet explorer has stopped working, and the were coming up 30 at a time. As of now, I can click on internet explorer just fine from the app-like view, however what I want to do needs the desktop version, which crashes within seconds of me opening it. The error messages will then start popping up, and the internet is just unusable in desktop mode.
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May 14, 2013
I upgraded from windows 7 ultimate to windows 8 pro keeping my windows settings, personal files and apps as it is..the upgrading went smooth... but whenever i open IE10 it stops working and says "we're unable to return to..." I even troubleshooted it's performance.... but no luck
Before upgrading i ran the upgrade assistant, and it said inte(r) network connections isn't compatible with the OS... so i completely removed it...then installed Windows 8
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Sep 15, 2014
About two weeks ago I began to notice strange behavior on my PC which made me think it may be a virus. Some examples:
1. When I'm online a message window frequently appears stating "internet explorer has stopped working"
2. Some websites do not display adverts on the page. I've attached a screenshot from youtube to illustrate what I'm referring to.
3. Some webpages will not load. I keep seeing "webpage under maintenance at this time". This is typical for websites at certain times but to see it every time I try to access is suspicious.
4. I use Hotmail and typically the first time I start it up in the day I notice that the first email I open causes the entire page to go blank as if it erases everything on it, it then reopens with all of my emails listed and finally the email I began to read will reopen. This only happens after I boot my system and open the first email. This will not happen on any other computer.
5. I seem to be having issues installing certain programs. They won't install citing various reasons such as outdated files, incompatible etc. These were all working flawlessly prior to reformatting my system.
6. I'm unable to post messages even though I'm logged in. When I type a message I see the timer cycling but it never posts my messages, it's as if it's stuck in a loop or frozen.
Having felt that a system reformat was in order I did just that not more than a week ago. Everything was reinstalled and updated. Once all the Windows 8 files were installed I began to notice the exact same problems surfacing immediately. I'm currently using Win 8 with IE 10. 16 GB RAM, 64 bit OS. The computer itself is an HP and a year old.
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Oct 25, 2013
Recently windows store on my windows 8.0 stopped working, when i try to browse it or any other metro app they doesn't work and the message on screen is:PC isn't connected to the internet..
I used the apps.diagcab solution but no way to go, it runs if i run Fiddler2. How to set a default status without loosing anything?
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Sep 15, 2014
I have a similar problem with EI 11 on my PC with Windows 8.1, which is fully updated. It happens whenever I try to "Save as" a download or to print a web page.
So far I have reset it, opened it as administrator and turned off smart screen filter - to no effect.
Should I try to disable EI from the Uninstall Programs - Turn Windows on or off?
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Aug 3, 2014
I have been always a Microsoft person. But I have tried any and all fixes to try and get internet explorer to stop coming up with internet explorer has stopped working will search for a problem.
I as of today have disabled it and are using another browser that does not have this bug in it. I am having no trouble with the browser I am using, and it does not stop working like ie 11. I do not think you should have to go threw all hoops and loops to get this to work correctly. Microsoft should come up with something that works correctly all the time and you do not have to check add ins, disable other items or what not.
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Apr 29, 2014
My desktop icons/links to Facebook, Ebay, Google, Emails, etc, all worked yesterday, now none will work. I get a pop-up error message displaying the link and stating "unspecified error".
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Sep 15, 2014
So, I've been suffering from these frozen screen for more than 6 months at least, I just can't take it anymore
The screen freezes with everything immovable on screen until i hard reset it! I seem to have all possibly updated drivers, bios etc.
Find the attached SF debug report as well.
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Feb 25, 2014
I have a fairly new Dell with windows 8.1 on it. Internet explorer stopped working all of a sudden the other day. No warning at all. When I open the desktop version, nothing happens at all. No tab, no pageload, nothing.I can click the gear and only file, safety, and compatibility view settings are available. I have reset internet explorer settings to no avail through internet options. ?I have scanned with a few different tools and nothing has fixed it. Also, the window outline colors have turned to a reddish pink.
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May 27, 2014
Ive been having some random BSOD`s all pointing to different files, i`ve even had two today (of which i can only give one error code since the other BSOD was all teared up and unreadable) I`ve had one that said:
Driver_IRQL_Not_Less_Or_Equal afd.sy
The other BSOD`s were not legible. Im currently using windows 8 and not 8.1 since i am a gamer and i`ve heard a lot of bad things about 8.1 and gaming so i never upgraded. I`m at a loss of what to do here on a side note i`ve also noticed that some games (usually steam games and particularly a game called Dust: an Elysian tail) keep crashing with the notification:
(Program X) has stopped working.
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Sep 15, 2014
I face this BSOD on my windows 8.1. Please read the dmp.file
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May 25, 2014
I connected my pc to the internet and after 10 secs it shows BSOD with bad pool caller.
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Jun 7, 2014
This is basically a fresh install. I only really installed steam along with the drivers for my motherboard and gpu. It originally did it while on steam only but has since done it other places. Last night was particularly bad, as it would BSOD and then sit on a black screen while trying to load up. Turning it off and on eventually started it back up. Then it did a weird thing where it would keep rebooting itself. Eventually I shut it down for the night.
specs incase these are needed
Intel Core i5-4460 3.2GHz Quad-CoreGigabyte GA-B85M-DS3H Micro ATX LGA1150
Team Vulcan 8GB (2 x 4GB) DDR3-1600
Crucial M500 240GB 2.5" SSD
Sapphire Radeon R9 270X 2GB Dual-X
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Aug 11, 2014
I receive a BSOD about once every day. And it only ever happens while browsing the internet (using google chrome), it NEVER happens while playing games (which I do about 12hrs a day), it only ever happens when browsing the internet.
I've attached the diagnostic stuff ....
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Jul 17, 2014
From time to time I'm required to use USB Tethering to connect my Nexus 4 (Android 4.4.4) with my laptop so I can access internet (either mobile data or wifi from the phone to the laptop (because sometimes it gets better from where it is)).
The thing is that in around 95% of the times I tether the two systems I get a BSOD with the Watchdog Violation.
In attachment I've added the dump files as I saw in the forum faq.
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Jul 16, 2014
I'm getting the below BSOD when connecting and using the internet at my new apartment after few minutes (usually after 10mins but sometimes less or more than that). This is not happening at my work or when using any other wireless networks.
DRIVER_IRQL_NOT_LESS_OR_EQUAL (wfplwfs.sys)
I'm not sure if it matters but the connection at my apartment is kind of weird... I just followed the instructions to connect to a wireless network first and then setup another broadband PPPoE connection.
Please see attached SFdebugFiles.
Surface Pro 2 stock with Windows 8 Pro OS
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Aug 11, 2014
I just upgrading my Windows System from 7 to 8.1. And computer just keep showing BSOD,
Error code: Kernel Security Check Failure.
I have also attached dumped files.
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Jan 2, 2014
About a year ago I built a new desktop:
- AMD FX-8350
- AsRock 970 Extreme3 2.0
- 8 GB Corsair Vengeance LP RAM
- nVidia 9800GTX+
- Windows 8 OEM license
Everything was working well. After a few months I received an ATI Radeon HD5830 card from a family member. Uninstalled the Nvidia drivers, seated the ATI card, installed ATI catalyst and continued to work (happily).
I decided to do some gaming and installed BF4 (all official licensed) - during some online game I received a red screen and the computer powered down. After that I was unable to boot into Windows anymore. So I decided something must have gone wrong, so I installed windows again from scratch, setup all applications (except BF4) and continued.
However I noticed that everything, and I mean everything, works fine except for one and that's Adobe Lightroom 5.3 - for some reason when I'm editing photographs, or just importing them, I get random BSOD. The errors are also changing from KMODE_ ... to critical error, to WHEA_... First I thought it was the Kingston USB media reader, the most recent addition to the system, but crashes still occur when the device is not attached.
My second thought was maybe the newly attached keyboard, the CM QuickFire TK - again, same crashes when another keyboard is attached. I'm really really desperate. Since these crashes almost only occurred during a login, gaming or Lightroom usage, my opinion was that it must have been the graphics card. I uninstalled the ATI drivers, removed the card, re-seated my older Nvidia card, installed Nvidia drivers... still crashes.
Working in Lightroom becomes virtually impossible since it crashes the whole system, and as an amateur photographer, that's a real pain. I hope it's a driver issue, because I cannot afford to buy a new system at this moment. (and I hope it's nothing to do with AMD, since it was my first AMD build)
On a side note, but perhaps irrelevant: it's my second AsRock mainboard - and it's the second time it seems it's an unstable system (my previous i5 build had hickups from time to time, something I never had with Asus/Gigabyte and Intel as system before).
I attached a dump of all files, using the SF diagnostic tool. Here's a screenshot of BlueScreenViewer. As you can see in the screenshot - I'm confident that most, if not all dumps, were a result of using Lightroom.
As far as to my knowledge: BIOS is up-to-date (latest available version from AsRock)Latest version of AMD Catalyst software/drivers are installedInstalled all drivers for motherboard components (LAN, audio, etc.) from AsRock's websiteUpdates are set to install automatically for Windows - so I assume I have most recent updates for Windows 8.1
And I've been working since 14:54 (most recent dump file) without any problem - but then again, I haven't opened up Lightroom.
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Apr 17, 2014
I'm getting a BSOD after some minutes working on my PC. I'm attaching the SF Diagnostic tool from the last crash.
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Nov 15, 2013
I uninstalled Intel Smart Connect Technology after experiencing a BSOD that seemed to be caused by a related driver. When the uninstallation tool asked if I wanted to restart now/later, I chose to restart now, which was followed by another BSOD.
Now I can boot into Windows just fine but neither my mouse or my keyboard are working. They work in the BIOS but as soon as Windows is loaded, they stop functioning. I've tried resetting my CMOS but this did not solve the problem. I've also checked that they are enabled in the BIOS.
I would try a system restore but Windows 8 doesn't seem to allow me to boot into repair mode without actually going into Windows first, but I can't do it from Windows because of my malfunctioning peripherals.
I can't use the Windows 8 installation disc to repair because as soon as the message that says "Press any key to continue" comes up, my keyboard stops working. However, it seems I can force the PC to boot from the CD which after a bit of a wait gets me to the Windows installation screen, with my only option being to completely reinstall Windows.
I am able to enter Windows Repair Mode with the Installation disc, but there is no option for Safe Mode and when I attempt to System Restore, I get this error message: "To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore."
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Apr 18, 2014
I purchased a new computer in the last few days, pre-installed Windows 8. I was having the odd error message where Chrome would stop working and reload. Or sometimes an error message saying my computer would restart. They are different messages:
Memory Management
IRQL_NOT_LESS_OR_EQUAL
Special Pool Detected Memory Corrupt
I downloaded all updates for Windows 8, then updated to 8.1 and downloaded all but one update available (Bing Desktop). I am still getting these BSOD. Sometimes in Chrome, sometimes in Steam, and sometimes randomly
I've run the Memory diagnostic tool in Windows, and it found no errors. I've attached the SF Diagnostics folder which was created.
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Aug 5, 2014
I have windows 8 pro in my desktop.When i started to run nfs mw 1 it opened but while loading for gameplay it stops working and windows says that there is a problem to work the program properly,so i will have to close it.I have tried for all compatibility mode but its still does not work.
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Sep 16, 2013
Recently I updated my laptop and when it was finished updating the keyboard no longer worked. Before the update it worked fine and I had no problems. I restarted it several times and restored it but still nothing. Now I am stuck using the on screen keyboard which is difficult. I also went to try and fix it using device manager but it wasn't listed.
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Sep 2, 2013
Tried to use the picture password and nothing happens....just sits there. Even tried to change the pic and got an enrollment failure error....
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Dec 24, 2013
I was trying to adjust my recording volume settings and realised that I couldn't access them at all. I can access volume mixer, recording devices and playback devices but as soon as I click properties I get an error "windows shell common dll has stopped working" checking for solutions. No solutions are found.
In the event log I have this:
---------------------------
Log Name: Application
Source: Application Error
Date: 24/12/2013 14:45:38
Event ID: 1000
Task Category: (100)
Level: Error
[Code] .....
I have updated the sound drivers and this does not solve the issue.
I have run sfc /scannow and get this error: Windows Resources Protection found corrupt files but was unable to fix some of them. I checked the CBS.log and mmsys.cpl is in the log:
2013-12-24 15:52:11, Info
CSI 000002cc Hashes for file member SystemRootWinSxSamd64_microsoft-windows-mmsys_31bf3856ad364e35_6.3.9600.16384_none_4f2e2a4bb3222341mmsys.cpl do not match actual file [l:18{9}]"mmsys.cpl" :
[Code] ......
There are also lots of other files with errors. I think this was caused by my faulty SSD and when I re-imaged back to my new drive, these errors are still present.
Do I need to re-install windows or can I repair install without losing my profile and data? I'd rather repair than re-install.
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Mar 2, 2014
Just the other day i was having problems with the Temporary profile problem, but by the end of the day i finally fixed it. But i also deleted my user account so i found this program that will restore deleted data, it was in trial mode so i only allowed me to download 1 Gb so i got what I thought was the most important like App data, contacts, desktop, documents, KAG, and all of the little files at the end of the screen.
I put all of the things in my account once the problem was fixed. Then every time i open my windows explorer and i try to open anything it says that windows explorer has crashed and then it restarts.
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Dec 15, 2012
I purchased a new laptop with Windows 8 about a month ago. SyncUP was included in the software. When I open any of my pictures I receive the message, "SyncUp has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I want to use this program, What do I do now?
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Apr 21, 2014
I installed Classic Shell on my Windows 8.1 laptop and i kinda didn't like it too much so i uninstalled it. But it hasn't uninstalled completely, when i try running setup again, and choosing the 'remove' option it doesn't uninstall! Anyways, that isn't really the problem, the thing is, when i press 'ctrl alt del', it doesn't go to task manager, i tried right clicking on the start icon and clicking on task manager but that didn't work either, so i had to go to start menu and search for task manager and then finally it came up.
I'm wondering if there is any correlation between classic shell and 'ctrl al del' not working, any way of getting it to work again.
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Nov 1, 2012
I'm not sure if it's related to the fact that I just installed Windows Media Center but whenever I try to open a Library folder like Video or Music I get this error.
If I manually go to C:Users[username]Videos it opens the folder just fine.
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Nov 9, 2012
I have been happily using Windows 8, until today. Out of nowhere I cannot install/update anything (I always get "windows installer has stopped working error", I cannot run any metro apps (they simply crash), and windows itself seems unstable. Is there any other solution, other than formatting harddrive and re-installing everything?
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