Browsers/Mail :: Internet Desktop Shortcuts Have Stopped Working
Apr 29, 2014
My desktop icons/links to Facebook, Ebay, Google, Emails, etc, all worked yesterday, now none will work. I get a pop-up error message displaying the link and stating "unspecified error".
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Sep 15, 2014
I have a similar problem with EI 11 on my PC with Windows 8.1, which is fully updated. It happens whenever I try to "Save as" a download or to print a web page.
So far I have reset it, opened it as administrator and turned off smart screen filter - to no effect.
Should I try to disable EI from the Uninstall Programs - Turn Windows on or off?
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Aug 3, 2014
I have been always a Microsoft person. But I have tried any and all fixes to try and get internet explorer to stop coming up with internet explorer has stopped working will search for a problem.
I as of today have disabled it and are using another browser that does not have this bug in it. I am having no trouble with the browser I am using, and it does not stop working like ie 11. I do not think you should have to go threw all hoops and loops to get this to work correctly. Microsoft should come up with something that works correctly all the time and you do not have to check add ins, disable other items or what not.
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Sep 28, 2013
I have a windows 8 laptop, and I was on internet explorer this morning when I was prompted to shut it (this is because of what I was doing, however I know what I was doing was safe as it was checked by Norton and done by may other people, not just me). However, one it shut error messages kept popping up saying internet explorer has stopped working, and the were coming up 30 at a time. As of now, I can click on internet explorer just fine from the app-like view, however what I want to do needs the desktop version, which crashes within seconds of me opening it. The error messages will then start popping up, and the internet is just unusable in desktop mode.
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May 14, 2013
I upgraded from windows 7 ultimate to windows 8 pro keeping my windows settings, personal files and apps as it is..the upgrading went smooth... but whenever i open IE10 it stops working and says "we're unable to return to..." I even troubleshooted it's performance.... but no luck
Before upgrading i ran the upgrade assistant, and it said inte(r) network connections isn't compatible with the OS... so i completely removed it...then installed Windows 8
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Feb 25, 2014
I have a fairly new Dell with windows 8.1 on it. Internet explorer stopped working all of a sudden the other day. No warning at all. When I open the desktop version, nothing happens at all. No tab, no pageload, nothing.I can click the gear and only file, safety, and compatibility view settings are available. I have reset internet explorer settings to no avail through internet options. ?I have scanned with a few different tools and nothing has fixed it. Also, the window outline colors have turned to a reddish pink.
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Jul 5, 2014
Any way to put an email contact shortcut onto you desktop so that when you click on it Outlook will open new email with that contact already entered?
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Oct 29, 2012
Since 48 hours, for all new mails incoming, the hyperlinks (either mail adress or www adresses) won't even be clickable in the mail messages... They show up as normal text, and I have to select, copy and paste them into my browser...
The links are still there fot the less recent mails (those recieved last week)
I really hav'nt changed anything in my settings.. I am syncing a gmail account. The hyperlinks will work in Outlook, and even in my Windows Phone mail app, so I doubt it has anything to do with gmail itself...
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Sep 11, 2013
For some reason I can see my Outlook email but when I try to send any emails they automatically get sent to the draft folder and sit there. I also have a Gmail account set up but same problem.
The Windows 8 mail app that has these problems.
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Aug 5, 2013
since yesterday i cannot use IE via the Start Menu or via the APPS Menu.
Do not know where it gets wrong.
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Jan 10, 2014
I got a new laptop and I wanted to watch some anime to pass time but when I start watching a video after almost two minutes the video resets itself to the beginning.
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Apr 11, 2014
I'm using Windows 8.1 and it's modern internet browser (which opens in full screen etc etc), just because it's fast (I tested it, faster than anything else) and looks great. My problem is not THAT big, but if there is an solution I'd like to hear it.
How can I pin this modern browser to my desktop, or taskbar (down there y'know) as a shortcut?
I've been reading some threads that say
- it CANNOT be done,
other threads that say:
- IT CAN be done with some Registry Editing or something,
and some say
- it CAN be done with Metro App link (I tested it, great app but won't include Explorer)
Is it possible to do it with regedit? And if so, I'd like to know how and what is the exact path to create a shortcut (I'm not THAT good with reg editing)
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Aug 25, 2014
In a Dell notebook, o/s Windows 8.1, from an icon in the Desktop or in the Quick Access area IE opens behind the Desktop. The tabs for MSN and another user specific opening page can be seen above the Desktop window. I could not find a way to alter this strange behaviour or find its cause.
The laptop is new and has displayed this problem previously and returned to normal behaviour without input from the owner/user. The problem recurred after a restart following the installation of TeamViewer and Malwarebytes AntiMalware.
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Jul 30, 2013
I have just updated my windows 8 pc and it asked me about selecting my browser, I choose internet explorer. However I have now gone onto my desktop part of my laptop and the internet explorer icon has disappeared. I can still get on through the windows 8 side of things but I want the icon back on the desktop.
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Sep 29, 2013
I have added some websites shortcut on my metro desktop; i.e. youtube, Yahoo mail etc. I would like to change the picture on this shortcut Icon.. Is it possible..
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Sep 15, 2014
About two weeks ago I began to notice strange behavior on my PC which made me think it may be a virus. Some examples:
1. When I'm online a message window frequently appears stating "internet explorer has stopped working"
2. Some websites do not display adverts on the page. I've attached a screenshot from youtube to illustrate what I'm referring to.
3. Some webpages will not load. I keep seeing "webpage under maintenance at this time". This is typical for websites at certain times but to see it every time I try to access is suspicious.
4. I use Hotmail and typically the first time I start it up in the day I notice that the first email I open causes the entire page to go blank as if it erases everything on it, it then reopens with all of my emails listed and finally the email I began to read will reopen. This only happens after I boot my system and open the first email. This will not happen on any other computer.
5. I seem to be having issues installing certain programs. They won't install citing various reasons such as outdated files, incompatible etc. These were all working flawlessly prior to reformatting my system.
6. I'm unable to post messages even though I'm logged in. When I type a message I see the timer cycling but it never posts my messages, it's as if it's stuck in a loop or frozen.
Having felt that a system reformat was in order I did just that not more than a week ago. Everything was reinstalled and updated. Once all the Windows 8 files were installed I began to notice the exact same problems surfacing immediately. I'm currently using Win 8 with IE 10. 16 GB RAM, 64 bit OS. The computer itself is an HP and a year old.
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Apr 15, 2013
For some reason the Windows 7 style desktop snap has stopped working, I can still snap a metro app to the side of my monitor but not an ordinary program like note pad. I used to either drag the window to the side of the screen or press Windows Key and an arrow to snap it to the left or the right.
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Nov 18, 2013
Very annoying BSOD problem, it tends to happen when surfing the internet and for some reason my internet keeps now coming up with that irritating internet has stopped working error every couple of minutes, I have tried to refresh or reset windows 8 but I cannot because I do not have a recovery partition or USB, I upgraded my version of windows digitally so I am looking to see if there are any other solutions first. I have attached the dmp file.
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Oct 25, 2013
Recently windows store on my windows 8.0 stopped working, when i try to browse it or any other metro app they doesn't work and the message on screen is:PC isn't connected to the internet..
I used the apps.diagcab solution but no way to go, it runs if i run Fiddler2. How to set a default status without loosing anything?
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Feb 1, 2014
My old computer was running Win 8.1. The new Computer came with 8. I only have one monitor so I was using Remote Desktop to access the old computer and transfer things over. At some point I decided to upgrade the new one to 8.1. Now they're both on 8.1 That's the only thing that changed, but Remote Desktop stopped connecting. I can access folders and such across the network. I can log into the old one with Team Viewer but Remote Desktop will not connect. It keeps saying the other computer is offline or does not allow remote connections (it does, I checked multiple times) is there something that changed in 8.1 that would stop Remote Desktop from working?
Out of curiosity I tried using Remote Desktop from my laptop and it connected to the old computer fine. So it must be something on the new one.
Edit: I've now also tried connecting from the new PC to the laptop with RD and it gave me the same error about the laptop being offline or something
Edit 2: Now I tried it again so I could get a screenshot of the error message and it worked fine.
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Sep 2, 2013
when I try to open IE. a small window pops up and says IE has been stopped and will not work. What should I do to get it to start working again?
Firefox works but has at the bottom right and left of the screen two vibrating windows telling me I need to update a program that is already updated. Plus, has a x and HIDE button, but only hides the screen a little over a quarter of the way.
Chrome I hate to say works pretty good, but everytime I open it three small Malware windows open at the Top Right of the screen one on top of the other and my Malware program blocks it to be Quarantined !
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Aug 8, 2014
I upgraded my desktop PC, to Win 8.0 Pro then 8.1 Pro, a couple of weeks back. All has been working quite well with two user profiles, both using Firefox as their default browser. A few day ago, after taking a lunch break and waking the PC from sleep mode in the second user profile, Firefox opened with an empty screen; no menu or bookmarks bars and no response when left clicking the menu button. If I used the Alt button on the keyboard to bring up the traditional menu bar, I could temporarily restore the menu and bookmarks bars but they would disappear again on rebooting Firefox. In the second user profile, the menu button never shows a drop-down menu by left-clicking but it does respond normally with a right-click.
However, the presentation on screen is all wrong because the menu bars disappear each time I shut down and can only be restored by using F10>View>Menu bar. If I put a url in the search box and hit Enter, the web site is found and can be explored normally. I have tried deleting the defective Windows user, rebooted Windows and created another user. Unfortunately, the problem with Firefox persists for the new user but the primary user still has no difficulty and Firefox works perfectly there.
In the process, I also tried resetting Firefox but that seemed to have no effect. This investigation has already taken up one week of research with other FF users but absolutely nothing has worked. I have:
1. Run 3 different virus scans.
2. Run sfc /scannow.
3. Deleted and re-installed FF.
4. Deleted all the profile files I could find.
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Sep 15, 2014
I have an HP laptop running Windows 8. On 09/15, it did an automatic update to Windows. After that I am not able to browse internet using any browser - IE, firefox, Chrome. My laptop connects to internet. Apps like yahoo messenger works fine. But browsers wont.
I searched internet and as per some forums I tried 'netsh winsock reset ' command. After that browser will connect to internet, but after a minute or so, it stops connecting. Also, I noticed that when I do a restart, the laptop doesnt restart. It shows the 'Restarting' screen for hours and I have to manaully power it off.
I have no clue what update was pushed by microsoft which messed up my laptop. The laptop is pretty new and I did not have any issues until the windows update.
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Jun 8, 2014
(I don't use IE a lot ) I run a completely updated Windows 8.1 (home?) edition operating system so the browser I take it should be fully updated already. I have tried opening it directly from the local directory for it and also running as an administrator and neither would make it open.
There is no error message and there is no direct indication in the processes currently running under task manager that shows that it has booted up and is just not responding.
I thought maybe I could uninstall it but... then I look under program and features and I didn't see any relative program to uninstall for it. I remember a few years back uninstalling like version six or seven under a xp operating machine but that was ages ago.
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May 13, 2014
Latest Java updates (64bits and 32bits) work for a while then stop with no warning. Be it HTML chat rooms -not loading- or embedded videos or whatever else. That is on ALL browsers not just IE. Opera, Chrome, Firefox....they all stop working.
(on a strange note, trying to play an embedded video in Opera will result in Opera downloading it rather than playing it)
I shut down all anti viruses, turned off the windows firewall. Uninstalled and reinstalled javas. Even went as far as a full system refresh after which Java again worked for a while then stopped again.
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Jun 28, 2014
I am using the mail app in Windows 8 fine on one laptop (Windows 8.1), but on my other one the program has started to just close in the middle of reading a mail, or when I click the delete mail button.
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Mar 5, 2014
I like to use the desktop on my laptop rather than the tiles. I had no problem putting the browser on the desktop, but am a loss for putting the mail program there; there doesn't seem to be an executable file in the mail directory.
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Oct 30, 2012
i just bought an asus touch screen laptop and i set up my gmail account on the mail app. It worked perfectly, then the next day, it would not sync/update my mail and the top right corner says: my email address is unavailable. I tried everything in the settings tab section, but nothing worked. I removed my gmail account, and tried to re-add my account back in, but then it said: error make sure your info is correct.
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Mar 28, 2014
I have Windows 8 which I have been using for 4 months now with little problem.
Last night I noticed the internet address bar does not have previously typed urls there no more, all it has is the start page url. So, when you click on the down arrow at the far right of the screen to select your previously entered address like say google.com, it shows nothing. So now every time I wish to visit a previously viewed page, I have to type in the url.
How can I correct this?
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Aug 25, 2013
when i am using IE10 my pc just hangs and does nothing, i have to press the power button to turns it off as nothing works.
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Feb 11, 2014
Why my internet pages are now about 4 times normal size ? I haven't changed any settings & cannot get them back to normal....
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