Windows Shell Common DLL Has Stopped Working
Dec 24, 2013
I was trying to adjust my recording volume settings and realised that I couldn't access them at all. I can access volume mixer, recording devices and playback devices but as soon as I click properties I get an error "windows shell common dll has stopped working" checking for solutions. No solutions are found.
In the event log I have this:
---------------------------
Log Name: Application
Source: Application Error
Date: 24/12/2013 14:45:38
Event ID: 1000
Task Category: (100)
Level: Error
[Code] .....
I have updated the sound drivers and this does not solve the issue.
I have run sfc /scannow and get this error: Windows Resources Protection found corrupt files but was unable to fix some of them. I checked the CBS.log and mmsys.cpl is in the log:
2013-12-24 15:52:11, Info
CSI 000002cc Hashes for file member SystemRootWinSxSamd64_microsoft-windows-mmsys_31bf3856ad364e35_6.3.9600.16384_none_4f2e2a4bb3222341mmsys.cpl do not match actual file [l:18{9}]"mmsys.cpl" :
[Code] ......
There are also lots of other files with errors. I think this was caused by my faulty SSD and when I re-imaged back to my new drive, these errors are still present.
Do I need to re-install windows or can I repair install without losing my profile and data? I'd rather repair than re-install.
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