Tablets :: Surface Pro 2 Touch Stopped Working?
May 7, 2014
We purchased 15 Surface Pro 2 tablets for our School Administrators. Touch did not work for 3 tablet 'out of the box'...or so I thought. Since receiving them, touch has stopped working on 5 more. Each time Microsoft has replaced the device without question so I assumed this was a known issue. However I am now pretty sure it is happening during my imaging process. I am using SCCM 2012, via PXE and/or USB. The Task Sequence completes successfully and all drivers appear to install. I am using the driver package from Microsoft. The stylus works but not touch. I can't complain about the support MS is providing since they replace the device every time but I am sure there must be a fix I have not tried.
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Jun 5, 2012
I have installed Windows 8 release preview on my touchsmart tx2 1005AU and touch screen functionality has stopped working altogether.
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Mar 28, 2014
I have a surface pro 1 with windows 8.1 installed. When I am on the metro screen and I click the Internet Explorer tile, I am sent to the desktop and the desktop version IE opens. How do I rein-able the touch version of IE.
I have IE 11 installed. I also have classic shell installed.
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Jan 3, 2014
My touch screen to my Aspire R7 laptop is no longer working. I got a notification about there not being enough power reaching the USB port, and it stopped working after that. I'm not connected to the internet, so it's not a bad update, but I don't know what the problem is, or how to fix it. When I go to PC Info, it says "No pen or touch input is available for this display" which I know is not true because I've been using it's touch screen the entire time I've had it.
a common problem is that the drivers aren't updated. I don't think this is my problem as I haven't installed any updates today (I haven't been connected to the internet) and it's been working fine prior to just now.
The battery is fully charged (and was at 50% when I got the notification), so the power shouldn't be an issue.
Specs:
Acer Aspire R7-572
Intel(R) Core(TM) i5
Windows 8.1
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Jul 14, 2014
I own an hp pavilion sleekbook 15. Just out of the blue my mouse and touch pad stopped working after a restart. I download a new driver from the hp website, synaptic touch ps/2, installed it and still nothing. After several tries I don't know what to do anymore. I checked the device manager and nothing is installed, when I check the control panel it says reinstall.
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Mar 4, 2013
I bought the Asus Zenbook Touch (ux31a-bhi5t11) yesterday, and the 2 finger scrolling worked fine at first, but a couple hours later it just stopped working. I can scroll using the touch screen, but not the touch pad now. It's brand new, and I haven't touched any of the settings, so I don't know why it would just quit.
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Oct 11, 2013
Is there no way of connecting the Surface RT to a PC through usb to drag files from one to the other?
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Jun 11, 2013
So I have this Surface Pro as a loaner from MS to use at my seminars, but the back of it is real hot to the touch, much hotter tan I would think, those of you who have the surface pro do you find it gets real hot?
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May 25, 2014
I have a Surface Pro which hard froze during a windows update and now will not boot at all. It just sits at the 'Surface' logo when you turn it on with the loading circles.
I didn't have a USB recovery key created and I have no access to another original Surface Pro (no stores have them anymore) to make one.
Every USB stick I created with a normal Windows iso's won't boot. My question is can a Windows 8.1 recovery USB made on a friends computer work on any other or is it machine specific?
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Mar 15, 2014
Like, Chrome? I know FF has just killed their proposed Win 8 browser.
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Sep 15, 2014
Reset password on Surface Pro 2, they haven't used it for a month and could not remember last password they used. Built-in resetting option won't work because it will erase all user files they have on that tablet. I usually use Nordahl password recovery tool when i need to blank or change forgotten password, it worked fine for me on regular non-tablet Windows machines, both options - CD and USB boot.
I'm not familiar with Surface tablet, so i did online research on how to boot Surface from USB, tried all options, but was not able to boot it from USB stick (i used 3 different USB 2.0 sticks).
Here is what i tried: I was able to get into boot screen and disable Secure Boot Control, then able to get into Advanced Options screen, checked USB drive option. Tried 3 different USB sticks with 3 different password recovery software - no luck. Any experience with Surface Pro 2 password recovery? Either i'm doing something wrong, missing a step, or maybe older USB sticks don't agree with Surface USB 3.0 port? Should i try to plug in external DVD drive and attempt to boot from it?
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Jul 23, 2014
I'm having a little bit of difficulty here syncing my Microsoft account's settings between these two devices. I had spent a great deal of time organizing the start screen layout of my Surface Pro 3 the day I received it. My desktop computer, however, has a jumbled mess of a start screen. Going through my sync settings today, I noticed there was an option to sync the layout of the start screen of my specific account. I thought, "Great! All that time I spent organizing my Surface can be transferred to this mess of a machine!"
Instead of syncing my nicely planned out and organized Surface Start Screen to the desktop computer, the horrid and wretched Desktop computer start screen synced itself to my beautiful Surface.
Before I make the same mistake twice, is there a way to choose which start screen syncs to which device? Also, I've come to terms with the fact that I'm going to have to reorganize a start screen. I only plan on doing it once and then syncing it to the other device, so would it be safer to do it via the desktop computer?
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Apr 5, 2014
I just got my tablet and the first thing I did is have it start in Desktop-mode so I never have to see that awful and useless toy Metro UI. Even on a tablet the desktop is superior. Go figure. I hate every time I accidentally click that "Start" button which brings me to Metro.
Anyway, the only way I can use the built-in camera from desktop is to "search" for camera and the Metro camera app shows up and I can take pictures. I even created a desktop short cut in desktop mode for that camera. But since that is a Metro app, it doesn't seem to work from Desktop.
1. is there a way to make this Metro camera app work from Desktop?
2. Is there a different desktop app or program to use camera from desktop?
It also would be nice to be able to zoom and have flashlight etc. this camera doesn't seem as great as my phone camera. Or am I missing something?
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Apr 11, 2014
Is it possible to get hold of an ISO or something similar to get a fresh/clean install of Windows 8.1 update 1 on my Surface RT? Via USB i.e.
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Jun 16, 2014
I've changed the Desktop background image which looks great when the Surface is in Landscape mode, however when I change to portrait mode the image is cropped.
Is there someway I can resize the image automatically when changing mode's?
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Nov 13, 2013
Right so I want to disable my touch screen because my friends at collage are very good about pissing me off (as banter). And I would like to know how I can disable it with the push of a button.
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Dec 16, 2013
My laptop running windows 8.1 (not a touch screen) - I would like to know how to use the Touch Keyboard in the windows store app. I have the Yahoo Mail app downloaded from the windows store, I want to open the Touch Keyboard inside the Yahoo Mail app so that I can insert the emoji icons.
I already knew this: Go to desktop, right click the taskbar => Toolbar => Touch keyboard. Now what, how can I make the touch keyboard popup inside Yahoo Mail app?
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Sep 15, 2014
I am running an app that has buttons with momentary action, ie when you click and hold the button stays down, releases when you release the mouse button. At the moment I am stumped at how to replicate this with the touch interface. I have disabled the hold for right click option but still no good.
It looks as though the click action is done once you take your finger off the screen.
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Jan 10, 2013
I have a Duo 11 (Sony VAIO Tablet Laptop | VAIO Duo 11 Ultrabook | SVD11215CXB | Sony USA this one) and one day I plugged in my mouse and suddenly the touch screen stopped working and after digging around in the device manager and settings i can find nothing except for this, "no pen or touch input is available for this display".
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Nov 22, 2013
I have a HP 310 1120a touchsmart all in one pc and my system is saying limited touch support 2 fingers, so as you can guess my touchscreen isn't working, but was under windows 7 when i got it, sometimes it works in windows 8 but not anymore, have updated all drivers but still nothing.... How to get it running again if i can .
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Nov 22, 2013
I have a dell xps 12, for some reason I can't find a way to make the on screen keyboard appear automatically when I click a text entry field, like it does on phones.
I have to manually select it from the task bar each time when I use it as a tablet.
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Mar 5, 2013
My problem is not the charms bar, that activates when touching the mouse (touch) pad, but the same charms bar, that appears when touching the screen on my tablet.
You can disabuse me and show me a website or a forum link but after 4 hours of research I am done for now.
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Feb 2, 2014
I have a touch screen monitor on my windows 8 machine. It works fine but I have this issue. Every morning when booting PC, I have to disconnect the monitor USB cable and reconnect for the touch screen to work.
If I reboot the PC at any point after this it is fine works no problem, it just happens when pc has been left off over night.
In device manager set all usb hubs to not switch off power but can't think of anything else to do.
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Apr 19, 2014
I think this may relate to updating this netbook from Win 8 to 8.1 (but I updated very soon after purchasing so not certain). Basically after several minutes of use, the Touchscreen doesn't respond to touch anymore. I can still use trackpad but no touchscreen.
I have installed latest updates (and drivers from Lenovo site), but still no joy. I've also tried recalibrating touch screen (via Control Panel app) but this hasn't worked (and "reset" option is greyed out).
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Sep 15, 2014
Recently, I have a hybrid laptop (Lenovo Yoga 2 13). It recognizes my different laptop positions, so the keyboard is disabled when I rotate the screen.
But when I use it in laptop mode (using regular keyboard to type), I still get the touch keyboard on screen when I touch the screen on a writing field. How can I disable the touch keyboard if I use the tablet in laptop mode?
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Sep 15, 2014
I have the touch keyboard toolbar enabled in Windows 8. I'm talking about this:
It used to work just fine a couple of days ago but as of yesterday or so it stopped working. I click the keyboard icon but nothing happens. This still happens after resetting.
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Jan 7, 2013
Let the Duo 11 'draw' you in - The Nation / Are there any other? I have some kids who all love to draw, one even uses photoshop.
Either a stylus that interpreted pressure sensitivity, or a touch sensitive tablet (like above)
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Jul 31, 2013
I've read quite a few posts concerning the charm bar (read: disabling it). These posts all seem to focus around the touchpad settings.
However, what I want is to make sure the charm bar doesn't appear when I'm (right edge) swiping my touch screen.
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May 18, 2014
The touch screen keyboard click sound suddenly reduced loudness. This is happening on my DVP 11 running win 8.1
Used to be much louder, then this afterneed it just went soft on me. Is there a setting somewhere to restore the keyboard click loudness?
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Feb 25, 2014
I cannot get the touch keyboard or picture password to come up consistently at logon screen. I had to go to services to make the touch-service work with desktop and logon (it was unchecked). Now, at fresh start-up or restart I can get the keyboard by touch but will not get it again if I log off and log back on. And under no conditions do I get the picture password option although I have a picture set up for it.
Fujitsu Lifebook T732
i5, 8Gb, 500Gb
12.5 touch/pen input
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Feb 25, 2014
I have got my Acer Iconia W700 and it is good.
But i have 1 problem that i am trying build a Tablet News website on Weebly and when i drag and drop text or other element in the website it is good but when i touch on the text it goes straight to the text editor instead of the bar where you can delete or move and copy the text element and i can't do it because i want to delete the text element and it is getting annoying and it happens with most elements as well.
I tried using it with my Samsung Galaxy Tab 2 7 pen to get to the bar of the element to delete/copy/move the element but it is the same.
Is there a mouse method on the Acer Iconia W700 because i think that would be better selecting without going to the text editor like the text element and goes to the bar(move/delete) elements in my website.
Weebly.com is a drap and drop website builder that is very easy to use.
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