Laptop Doesn't Shut Down Completely?
Jan 14, 2014
when I shut down my laptop, it never finishes. The screen turns off after showing "shutting down", but my back-lit keyboard and the leds never turn off. It happens like 10% of the times.
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Sep 17, 2011
this tweak has been floating around but didn't spot it here on EF so just a heads up. This is for those of you who disable UAC on their systems and have been getting annoyed that DP doesn't disable UAC completely even though the slider is pulled all the way down and the user is Admin.
So, just open regedit and locate this key.
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem
In the right pane look for EnableLUA and modify its value to 0. Close regedit.
Done.
Disclaimer: This is not meant to encourage people to ditch UAC or even to use this method. Peeps who disable UAC are expected to know their way around.
Warning Setting the EnableLUA to 0 will make all metro apps stop working until you set it back to 1 and restart the computer.
See here instead: User Account Control (UAC) - Change Settings in Windows 8
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Oct 3, 2013
I've done a fresh install of 8.1 RT and all appears to be well except if I shut down.
If I select restart it restarts fine.
However if I select Shutdown, I get the woindows shreen telling me it's shutting down, then the monitor goes blank, but the PC is going indefinitely (I've given it 15 mins)
If I press the reset button on the PC case it reboots into windows without any "windows didn't shut down" type messages during bootup.
However if I check the event log, it does say
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Details:
- System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 3 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2013-10-03T13:23:29.444131300Z EventRecordID 3351 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer George - Security [ UserID] S-1-5-18
- EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 6 PowerButtonTimestamp 0 BootAppStatus 3221225595
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Oct 29, 2013
Whenever I click the "shut down" button, the PC powers off for a moment and then just starts up again... I've tried disabling fast boot option in the power settings but that does nothing. Also every time my PC starts it says "Your PC ran into a problem" and some other info about on how it is a "system failure" and how I can send it to Microsoft. It also creates a MEMORY.DMP file in my System32 folder. This is really bugging me and it's happening since I reinstalled my Windows after getting a new motherboard, cpu and ram. Should I try reinstalling my Windows 8 again or is there a simpler solution to this? Also I have the latest version of BIOS and my system specs are:
Gigabyte GA-970A-D3 rev 3.0
AMD FX-8320 Black Edition Turbo mode @ 3.7ghz
2x4GB Kingston HyperX DDR3 @ 1600mhz (it goes a little bit over that since of the turbo mode of my cpu)
VIA Audio integrated on the mobo
LC Power LC600H-12 @ 600W
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Aug 21, 2013
I have an ASUS VivoTab that kept draining the battery. I noticed that after shutting down, I would open up the case or transleeve and discover it was on.
After determining that I hadn't accidentally left it on, I watched it after shutting down one evening and indeed about 2 minutes later, it turned itself back on.
I shut it down using the shutdown from the initial screen. That is, I did not use the Charms bar, select Settings and shut down. This appears to work.
Is this a wonky tablet? Related to Windows 8?
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Mar 21, 2012
I'm running windows 8 consumer preview and whenever i try to shut down, the screen will say shutting down until the computer eventually BSODs. The same happens whenever i click restart.
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Feb 16, 2014
I have windows 8 on my acer laptop, and I'm having issues with opening websites. All of my browsers are acting the same, there are some websites that load up completely blank, It is so frustrating, I can't do anything. I can't even load up my Router IP Address configurations. Why it suddenly started happening.
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Jun 2, 2012
my laptop will not shut down with this windows8 now when I close the lid.
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Nov 26, 2013
So, I am having blue screens and shut off on my laptop with 8.1 and 8 before.
I tried everything. Clean installs, BIOS and all drivers update...
It gets blue, shuts off and restarts to DOS, and I have to remove the battery and unplug to restart to Windows.
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Feb 18, 2014
This laptop will not shut down fully...basically when I ask it to shut down, it appears to do everything properly to the point where the screen turns off and the lights turn out....except for one. The power light goes from green to a pulsing orange. It's like it's only putting it to sleep because if I press a key on the keyboard it turn on almost instantly.
I should say that the person who gave me this laptop said she had this issue when she first bought it and couldn't be bothered to get it fixed (as you do). Also, this happens regardless of whether the battery is in the machine or not, or vice versa with the power cable.
I was thinking it's an ATK thing but then it did it with Win 7 with the official drivers. BIOS is also up to date.
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Aug 25, 2013
I am running windows 8 pro wmc on my HP laptop. One month ago I have bought a new battery. From last one week, when I start my laptop it shows that "plugged it, not charging". When I shut down down, it started charging the battery. After a full charge, my laptop performs good and battery worked for almost more than 2 hours.
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Aug 9, 2014
I have a Dell Inspiron 17R 5737, running Windows 8.1.
my laptop does not go to sleep or hibernate. each time I close the lid, or press the power button it seems that it forcefully shut down or go to sleep/hibernate and then shuts down immediately "the shut down screen does not appear". When i start the laptop opening the lid/ pressing the button, it starts as if it were properly shut down.
I am aware of the options that I can adjust for sleep/ hibernate/ or shut down, when the lid is closed/ the power button pressed. the problem also exists when giving a "Sleep/ hibernate" order from the start menu.
I have updated the Bios " whatever that does", and several other drivers. I have tried running a "PowerCfg -energy" test on the command prompt, " several people mentioned that by using this test the found a driver that is requesting the computer to not sleep, but i found no such errors. i ran a few tests on Dell.com to check for any problems but everything seems OK.
Also, when the laptop is sitting idle for a while and it goes automatically for sleep, it does not wake up by moving mouse/ clicking on the power button, I have to shut it down by holding the power button, then press it again to turn it on.
As I remember the problem first appeared after updating the windows from 8.0 to 8.1.
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Dec 31, 2012
I am live on my Windows 8 lappy having connected to this machine using RDC on my Win7 Boot Camp installation. I ended up on the Windows 8 Desktop since the Windows 8 machine was on the Desktop when I connected via RDC. The charm bar doesn't work (or at least I can't get it to work)--which probably doesn't come as a big surprise. I am trying to figure out how to navigate between the Windows 8 Desktop and Metro, including the charms. How to get this basic task done? The main problem is that I have not yet figured out key combinations that will do the job.
By way of explanation, my Windows 8 (older) HP lappy is a bit clunky compared to a MacBook Pro (MBP). I was hoping to use Windows 8 via the MBP because it is a much nicer machine from which to work. I first tried to get the desired navigation going via Mt. Lion/RDC, but had no luck. I thought things might work better if I connected to the Windows 8 machine through my MBP Win 7 Boot Camp installation using RDC, but I still am having no luck with the basic navigation I am trying to accomplish.
PS I am not interested in running Windows 8 virtually on either MBP installation.
PSS Perhaps I need to do more preparation on the Windows 8 lappy, e.g., make a shortcut or a taskbar pin that will take me to Metro, etc.
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Mar 13, 2013
I bought a new laptop HP 650. The wireless was working fine for couple of days until i believe it stopped working after falling into sleep mode according to the user. now, it connects to internet fine when it connects using a cable but with wifi connection, it says limited connection.i have reformatted the computer to factory default settings.
I have tried to run windows network diagnostics and the error it gives me is "WiFi doesn't have a valid IP Configuration.."
The wireless network card is Ralink RT3290 802.11bgn Wi-Fi Adapter. It says the driver is up to date.
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Mar 11, 2014
My Toshiba laptop does not let any of the function keys operate properly. When I press one, nothing happens. I have also tried holding down the FN key, to no avail. I thought this was a Toshiba issue, but after multiple customer support "experiences" who told me that the operating system was corrupted, I think it may be a Windows 8.1 issue. This happened under Windows 8 too. Toshiba has a keyboard driver for this laptop model for Windows 7, but not 8.1. Is this a common problem with Windows 8.1 (All drivers are up to date and function key support is enabled in the BIOS)
Laptop: Toshiba c55-a5285.
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Sep 15, 2014
I reinstalled my 8.1 pro (legal copy, disk been fully formatted) and it was okay for few hours. Next time im starting the laptop, my keyboard and touchpad doesnt work. I plugged USB mouse and keyboard and it works just fine. I went to device manager and besides Standart PS/2 keyboard and mouse icons there was orange triangle meaning that i have problem with drivers. I searched drivers online, but unsuccsessily.. After few hours of trying to fix it, my Standart PS/2 Keyboard turned into Unknown device and now im completely lost. Adding photo of device manager
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Mar 29, 2013
I have an Insipron 17R, core i5 zm2410, NVIDIA Geforce 525m, win8 64bit and I'm experiencing a problem with the hibernation/sleep mode.
About 2 weeks ago my laptop went to hibernation mode after beeing in sleep mode for 2 hours while on battery (to advoid full battery drain).
Now it doesn't do it anymore but stays in sleep mode for the whole time and drains the battery.
I usually detach the power cable from the laptop over night because of the noise from the power adapter and the laptop always hibernated after beeing in sleep mode. I went over the configuration in power options and power plans, and even reseted and configured them again, without success.
The only changes that were made to the system are the important windows updates...
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Nov 16, 2013
I have a samsung laptop. I turn it on and I can see the bios screen. After that, the screen just goes black and stays that way and doesn't boot. I am able to get into BIOS and I can see all bootable options. I am not able to get into recovery settings or the advanced boot menu.
I burned my Windows 8 iso to my flash drive and plugged it into the computer. I tried automatic repair with it and that didn't fix it. I tried doing a system restore, but it failed saying "System Restore failed while copying the registry from the restore point. The registry in the restore point was damaged and could not be restored." The computer was working during that restore point that. I will try another one though.
It appears that something is corrupt within Windows, but I'm not sure exactly what. I can issue the command in command line, since I can boot to my flash drive, but I'm not sure what files I need to fix or if I'm correct.
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Aug 23, 2013
I'm using windows 8 pro which I upgraded from windows 7 home premium in january. After the upgrade, my e key stopped working. After another few months, more keys stopped working and now, no keys are working. What do I do?
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Feb 6, 2014
Windows 8 Laptop. My homepage doesn't appear when I boot. Basically, I get a page that I looked at last. First thing I did was go to Internet Options to make sure the box which says to open with home page is checked and it is. Browser is IE.
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Nov 2, 2012
I cannot even save a generic file to my "C" drive. Even after a clean install.
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Nov 22, 2013
My computer won't power off completely, SOMETIMES, i'm going nuts here.
Here are my system specs:
ASUS Forumla IV latest BIOS
ASUS GTX 690
2x4 2333 GB RAM
ANTEC 1200W PSU
1 SSD & 4 HDD
Creative ZXR SB
using latest drivers for all the above
sometimes the PC power off completely when i shutdown, sometimes not, the screen would go black but the power won't get turned off, the fans are still spinning and no BSOD...I have to either hard reset or hold the power button to turn it off.
I tried resetting CMOS, turning on and off the Fast boot feature in power options
With or without overclocking
Is there anyway to diagnose or investigate what is causing the PC not to power off completely?
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Jun 15, 2013
I just completed a brand new build and then installed Windows 8 64 bit on the brand new PC. It installed without problems and boots up ok. But while in windows, The screen will go black for a few moments on occasion, then the no video input message comes up, then after a few moments the screen will come back. Happens randomly. Also, the system will freeze - either for a few moments and then come back, or it will feeeze completely and i have to force power down with power switch. Also, I was online and trying to download and the system was stuttering - I could literally hear the hard drive make a stuttering noise. And my progress bar on screen would pause for split seconds at a time.
I have not yet installed any software, but the Nivida software automaticaly installed when windows was setting up. Here are the specs of my new build:
Asus P8Z77-V Mobo
Intel i5 3570K unlocked CPU
Xigmatek Durin D982 heatsink/fan for CPU
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Nov 22, 2013
I have Windows 8.1 x64 installed. In the task manager, it shows me that 35% Memory is used. Now, when I add up all the Memory MB's within the task manager it goes to around 1100MB maximum.. On my machine, I have 8GB RAM and it also shows the same in the system about window since I have the 64-bit windows installed.
Doing a quick calculation of (1200/8000)*100 = 15..So, my system memory should display 15% used. Then why is it still showing around 37%? I have also tried running virus scans but have no infections as such... Also, one of the biggest memory hoggers is the 'Service Host: Local System'.
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Jan 1, 2014
I recently upgraded both my motherboard to an Asus M5a99FX PRO R2.0 and my CPU to an AMD FX 8350 and I've been experiencing some complete freezes playing games like Battlefield 4, Shadow Warrior and Skyrim. In my old build (with a Gigabyte 880GM-USB3L and a Phenom II x4 955BE) the same games would perform okay and I never really experienced any crashes or freezes.
The problem now is that at what are apparently random intervals no longer than 15 minutes during gaming my cpmputer will completely freeze, audio stops, I cannot open the task manager and I even tried toggling Caps Lock and the LED on my keyboard wouldn't toggle. I would leave it stuck there for a couple of minute but nothing would happen, forcing me to hard reset the system.
I can use the computer for regular browsing and video streaming (I think I can alsop play some older games without freezing) without freezes too, which is kind of odd.
My PC specs would be:
OS: Windows 8.1 Pro 64-bitMobo: Asus M5A99FX PRO R2.0CPU: AMD FX-8350 (not overclocked)GPU: Nvidia GTX 660Ti GC 3GB (not overclocked either)Memory: 2 modules of some 4GB Kingston KVR1333D3N9/4G
PSU: Thermaltake TR2 RX 650W
HDD: Seagate ST2000DM001 (2TB)
So far what I've done to try to find a solution to the freezing is rolling back video drivers, then installing the most recent ones again, upgrading to the most recent version of the BIOS for my mobo and my chipset drivers, I've checked the connections on the mobo to make sure everything is installed fine, I've reseated the RAM and the GPU, I've run 2 cycles of memtest86+ to find no errors, I've also run Furmark's GPU burner and CPU burner (both for about 20 minutes) and I haven't crashed on them. My temperatures also don't get too excessive (CPU does't go over 43C and my GPU doesn't go over 64C). I also removed the Realtek Audio drivers and the freezing persisted.
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Sep 15, 2014
When i play games or do other full screen stuff, and when i press alt+tab to go to desktop, it shows "search pane" and opens me charm bar with search bar only in it... I have classic shell installed, i have disabled all that broken metro stuff, from hot corners, charm bar, to start screen, but that search bar just doesnt go away, how to completely remove it ?
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Mar 3, 2012
When Windows 8 is shutting down, it won't turn power completely off. The HD-led is lighting allthough the power-led has turned off. If I then press powerbutton, nothing happens. I have to take power-cable out of the wallsocket, wait about 20 seconds until the HD-led turns off. After that I can again turn my PC on as normal.
Booting into Windows 7, and letting it shut down, it works normally.
Is this a driver issue with my mobo? (ASUS P7P55D-E) ...
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May 17, 2014
I am doing a demo for my brothers highschool and need to LOCK DOWN windows 8.
First off I need to completely disable the right charm menu. The menu if you were to swipe left from the right hand side of a monitor.
Then the task bar if you were to swipe from the left hand side of a monitor. The thing is I can use taskkill /im /f whatever.exe to kill the process but the recent app sticks in the menu.
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Aug 27, 2013
So I've been running the 8.1 Pro Preview since it went live, and I gotta say, I'm pretty happy with it overall, one thing that's bothering me though is that I can't seem to find a way to disable Windows Defender completely through either gpedit.msc or services.msc (it's grayed out).
In 8.0 there was a setting for disabling Defender completely through gpedit.msc, now in 8.1 they added a bunch of new settings in the Defender tab but none that clearly states the disabling of Defender, maybe I'm missing something here?.
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Nov 13, 2013
I've seen tutorials for disabling the Camera on the Lock Screen, but how do I disable the camera completely?
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Feb 22, 2014
My computer came with Java installed by default and I uninstalled it, how can I be sure it's 100% uninstalled from my computer? Also I don't think this means Java is on my computer necessarily but in web browsers I notice Java, does that mean Java is on my computer?
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