Debugging :: BSOD When Coming Out Of Sleep / Hibernate After Upgrade To 8
Nov 5, 2013
I've been using Windows 7 on my laptop for over a year now with little to no problems, decide to finally take the dive into Windows 8. The installation runs smoothly, and everything seems perfect up until I tried to come out of sleep mode. Whenever I try to come out of either sleep or Hibernate it starts to awaken then I get the BSOD, stating "Your PC ran into a problem it couldn't handle, and now it needs to restart " ...
After following the instructions to search "Kernel_Data_Inpage_Error", and finding answers that didn't work for me, I'm here now, months later, sad, tired and in need of this being fixed ....
Switched to Windows 8 (then to 8.1) from 7, BSOD when coming out of sleep/hibernate.
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Nov 8, 2012
My PC reboots/restarts when I attempt to wake it up by pressing the keyboard after having put it to sleep or hibernate. I do not get a BSOD.
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Nov 20, 2012
Installed Windows 8 in early October. No problems until now. Now, when I come out of sleep mode, I see the lock screen, and split seconds later it crashes and reboots. So I installed the SDK and symbols and ran "dumpchk.exe -y c:Symbols !analyze -v c: empMemory.dmp" .
Symbol search path is: c:Symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
[Code] ......
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Feb 25, 2014
BSOD when going to sleep / hibernate (Windows 8.1)
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Nov 11, 2013
I bought a refurbished lenovo u410 with windows 8 back in september, but in the past week every time it goes into sleep or hibernation mode I get a BSOD with Driver_Power_State_Failure.
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Jun 6, 2014
BSOD when waking system from sleep or hibernate.......
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Mar 8, 2014
I've been getting random(ish) BSOD. I first noticed them when installing/updating Star Wars: TOR, but have since had it happen when trying to update other games too.Had few in the past (only owned laptop for roughly 2 months) but seems to be increasing in frequency. Thought they may be tied to when it tries to sleep, but disabled it going to sleep in the power settings and it still BSOD.
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May 13, 2014
Whenever I put the screen down for the night, or after classes, when I open it up again, it informs me of an automatic restart due to a problem it has encountered with files in the Minidump folder and a Local sysdata.xml file. I have attached the file.
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Nov 2, 2013
After my upgrade to 8.1 Pro my computer lost the ability to sleep/hibernate. After following many tips on here, I managed to get sleep & hibernation onto the shutdown menu so manual operatin works okay.
The automatic mode is still a work in progress but I'm wondering if I've managed to get it to go into automatic sleep mode but not as yet hibernation.
I prefer to use hibernation so don't really know alot about sleep mode - I've got it configured to go into hibernation (10 minutes ) before sleep (15 minutes) in the power options.
After a period of time the computer will automatically attempt to enter either sleep or hibernation mode - not sure which. The screen switches off and the cpu increases in volume as if its consuming more power. The blue light flashes slowly which to me signifies that it has entered sleep mode. The computer has in effect shut down but sounds like its in overdrive with either the cpu or fan going ten to the dozen. Clicking the mouse wakes it up and brings it back to the sign-on screen.
So what's going on here? Is this a failed attempt at sleep mode as trying manual sleep brings the same result. It certainly doesn't go into automatic hibernation which is something I'm ultimately trying to resolve.
So I'm not sure if I've solved automatic sleep or not as its unbearably noisy and not something I can put up with.
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Jun 3, 2014
I've got a problem - after I turn my notebook Asus M51Va into hybernation and then turn it on, usually (not always) it crashes with BSOD (hal.dll 0x0000009f). When I start system after turning it off - loading of Windows never ends with BSOD and everything is ok.
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Apr 9, 2014
I've been having 3 different BSODs the last while. SYSTEM_SERVICE_EXCEPTION, KERNEL_DATA_INPAGE_ERROR, and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. The bug check codes are 0x1000007e or 0x0000003b for the system_service_exception.
My laptop is running windows 8.1, it is an Asus G46vw. I've updated my video drivers, both intel and nvidia. I've updated other drivers that i can find updates for. I've run memtest 86+ 5.01 on both sticks of ram individually, and they both pass multiple passes. I've also updated my Intel SSD to the newest firmware.
The crashes happen when the computer is waking up from both sleep and hibernate. They have been more frequent lately (4 crashes the last 9 days). I've attached the files from sf diagnostic tool.
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Oct 8, 2013
Windows 8 installation. Apparently, my PC now randomly decides not to boot properly either from sleep or hibernation. It will go into sleep just fine (though managing to keep it sleeping for more than 5 seconds has been a chore itself), but sometimes it won't be able to come back from sleep properly: it will either black screen on me (very uncommon), or it will keep restarting several times, until either the "Automatic Recovery" pops up, or I manually reset it.
In all my years working with computers, I haven't seen anything like this :/ Services look fine, running apps also look fine, no virus found on a complete check of all almost 10TB of data...
Right now, I'm just about ready to drop the whole thing and go back to Windows 7.
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Mar 28, 2013
So this isn't a BSOD but it seemed like the right place to post this. When ever I try to put the computer to sleep and then try to wake it up, it sits for a second like it wants to come back but then it reboots instead of waking up. Im really at a loss as what to do as I have never been very good at this debugging sort of thing.
I have included what i believe is all needed info but if you need something else I will get it.
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Aug 23, 2013
how to alter the time period before a computer running Windows 8 switches into "Sleep" or "Hibernate" mode. I find the default time period to be too short in practice - it is very frustrating to answer a brief phone call and then return to the computer only to find it has dropped into one or other of these states!
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Aug 9, 2014
I have a Dell Inspiron 17R 5737, running Windows 8.1.
my laptop does not go to sleep or hibernate. each time I close the lid, or press the power button it seems that it forcefully shut down or go to sleep/hibernate and then shuts down immediately "the shut down screen does not appear". When i start the laptop opening the lid/ pressing the button, it starts as if it were properly shut down.
I am aware of the options that I can adjust for sleep/ hibernate/ or shut down, when the lid is closed/ the power button pressed. the problem also exists when giving a "Sleep/ hibernate" order from the start menu.
I have updated the Bios " whatever that does", and several other drivers. I have tried running a "PowerCfg -energy" test on the command prompt, " several people mentioned that by using this test the found a driver that is requesting the computer to not sleep, but i found no such errors. i ran a few tests on Dell.com to check for any problems but everything seems OK.
Also, when the laptop is sitting idle for a while and it goes automatically for sleep, it does not wake up by moving mouse/ clicking on the power button, I have to shut it down by holding the power button, then press it again to turn it on.
As I remember the problem first appeared after updating the windows from 8.0 to 8.1.
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Dec 3, 2013
I purchased this laptop (ASUS N550JV) less tan 30 days ago and I've had about 5 BSOD's, all occurring on wake up from sleep.
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Nov 15, 2013
My system(HP pav-g6) is dual booted with win7 and win 8.1 I have installed all recommended drivers from HP and done all windows updates. I crash trying to wake from sleep. In win 7 this problem does not occur. Check disk, seatools, & memtest have already been completed with all passes.
I have attached my Diagnostic results.
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May 12, 2014
I am facing a BSOD every time my new ASUS laptop running Windows 8.1 goes to Sleep and I try to wake it up. The BSOD displays the error message Driver_Power_State_Failure. I have attached the files from the SF diagnostic tool.
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Jul 1, 2014
Every few days my computer will BSOD when waking from sleep. The screen will display this message as the error "DRIVER_IRQL_NOT_LESS_OR_EQUAL cmudaxp.sys". Also sometimes the system will crash during sleep but no mini dump will be created. I have looked at the minidumps that were created and the only thing its pointed to were the cmudaxp.sys driver, hal.dll and ntoskrnl.exe. I tried reinstalling the 8.1.8.1822 drivers for the soundcard but that did not solve the problem. Today i reverted back to older drivers 8.0.8.1821 and will see if this fixes it. .dmp files included in attachment.
System:
i5-2500k @4.4ghz
Hyper 212 Plus Cooler
EVGA 780ti SC
8gb Corsair Vengeance Ram
Corsair RM-850 Watt PSU
Asus Xonar DX Soundcard
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Aug 26, 2012
I just upgraded to Windows 8 Enterprise x64 RTM yesterday, and have noticed an annoying problem that wasn't present under Windows 7 Enterprise x64 (which I was running previously). Specifically, the machine will not sleep, will not hibernate and will not shut down. When any of the three are attempted, they appear to succeed, but then the computer will immediately wake up again. In the case of a shutdown, the computer will actually power completely off and then start right back up immediately. I never used to sleep the machine in Windows 7, but I know the hibernation used to work and certainly shutting down did as well, as I shut the machine down every night.
In the event viewer, I have a Power-Troubleshooter event (ID 1) every time the machine wakes back up from an attempted sleep, hibernation or shutdown, but it always indicates that the wake source is "Unknown." I have tried unplugging every single Ethernet, USB and eSATA cable from the PC until nothing was left plugged in but the monitors, audio out and AC power -- just in case a device was sending a magic packet or some kind of wake-up signal. Even so, I still experienced the same immediate waking problems on shutdown, hibernate or sleep.
I was able to solve the inability to shut down by disabling Windows 8's "Fast Startup" option, which as I understand it uses a kind of hybrid hibernation. Hibernation is not working properly on my system. At least with "Fast Startup" disabled, I can actually shut the machine down. It's a pity though because I really liked Fast Startup's performance.
I've tried installing the authentic manufacturer drivers for my chipset (Intel 975 / ICH7 series), onboard LAN adapters and so forth in case the generic Microsoft drivers were at fault. The specific driver installation seemed to work fine but my problem remains.
Full system specs are in my profile, but it's kind of an old box I put together in late 2006. Core components of possible relevance to this issue are an Asus P5W DH Deluxe motherboard and Seasonic S12 600W power supply. The motherboard is running the very latest BIOS revision (3002). My Windows 8 installation was an in-place upgrade of my previous Windows 7 installation; everything seems to be working fine except for the weird power stuff.
Here's one other thing I should note, which concerns me somewhat as it is related by definition. In the P5W DH Deluxe's BIOS, there is an "ACPI 2.0 Support" option which defaults to "Disabled". Back when I built the machine I left it alone so it has been disabled this whole time. During my troubleshooting of these issues earlier tonight, I decided to try switching it to "Enabled" to see if it would have any effect. It has not fixed the issues at all, but it does make me wonder. Is there any way to tell whether Windows 8 has correctly identified the system as being ACPI 2.0 compliant? I think I remember in the old days WinXP used to have to be completely reinstalled when that switch was flipped.
Additionally, and much to my consternation, I can no longer use Wake On LAN. I've actually fixed the WoL issue. I had to go into Device Manager, find my network adapter and get the properties of it -- then, on the Advanced tab, find the property called "Wake From Shutdown" and set it to "On". This must have been either a new property in the Windows 8 driver for my network adapter, or was reset back to Off for some reason when I did the Win7 -> Windows 8 upgrade.
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Dec 18, 2013
BSOD while putting the laptop on sleep
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Dec 1, 2013
I updated to Windows 8.1 approximately two weeks ago and now when ever I sleep my computer it cannot wake and will instead BSOD.
[URL]
The above link is to a zip file containing the dmp file from the most recent time this happened.
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Feb 1, 2014
Recently I've been receiving BSOD errors by waking my computer up from sleep mode. I have an log dump attached but I also received a suggestion on the error screen stating "PAGE_FAULT_IN_NONPAGED_AREA".
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Aug 16, 2014
i got a BSOD when i wake up my pc from sleep mode the error name is DRIVER_IRQL_NOT_LESS_OR_EQUAL (xmudaxp.sys) here is the file for minidump
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May 15, 2014
I took my computer to a computer repairs to get my fan fixed and when I got it back I found that my computer kept crashing when waking from sleep. It happens every time and is inconvenient as it just resets. It also takes longer to turn on, it has a black screen for a short amount of time, it was not like this before, I can put up with the added turning on time but I need to be able to sleep and wake my laptop without issues.
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Sep 15, 2014
I have been getting random BSOD when I wake my laptop from sleep, especially when the sleep is done when the laptop is unplugged (ie. running on battery).
I have attached the recent BSOD dmp files in the link below:
[UR]
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Oct 17, 2013
This began suddenly about two weeks ago and has continued ever since. I get the usual Driver_State_Power_Failure message I have seen here.
When I attempt to upload a dump file, I get and invalid format error, and SF Diagnostics tool will not work for me either.
This computer worked wonderfully for 6th months and now it's a complete pain.
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Mar 12, 2014
Have attached the SF diagnostic zip.
My system is Windows 8.1, Samsung notebook, i7, 8gb RAM and 1tb hard-drive.
I updated the Intel Rapid Storage Driver but no improvement in situation of BSOD on waking up from sleep. Basically, the screen/desktop is visible and I can move the cursor and try to double click on programs, before getting the BSOD (collecting errors and restarting) screen.
I always do 'full shutdowns' /have disabled fast startup. Have also disabled some startup apps such as google updater and a couple others but the laptop is still taking around 3 minutes to boot with no HDD light activity for a couple of minutes (is this normal when fast startup is disabled???). Shut downs /entering sleep mode are swift.
On another note, Synaptics driver isn't installing and I was told that would work (for some reason) but that may not be relevant.
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Jan 30, 2014
My Lenovo U310 is crashing with BSOD every time I wake him up from sleep. ntoskrnl.exe (nt+5a440)
Here are reports from my laptop.
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Sep 15, 2014
Over the past couple of days, my computer has BSOD whenever I wake it from sleep. It runs (mostly) fine, and boots up normally.
Here's my diagnostic.
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Apr 30, 2014
I have a Lenovo S410p idea pad. From the very first day it has been BSODing whenever it comes out of sleep mode.
I have attached the log files from SF diagnostic tool.
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