Hardware Drivers :: Windows 8 Pro Doesn't Read Any Kind Of Discs
Mar 13, 2013
My PC with Windows 8 Pro doesn't read any kind of discs. I first tried a movie then it reads, a little disc appears on the cursor which means that the disc is being read. But all of a sudden, it fails at the end and doesn't read the disc. Even a bootable disc, it just stays black with a blinking line then it fails to read it as well. No errors or messages, it just proceeds to the Windows 8 loading screen.
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Oct 31, 2012
Just upgraded my laptop I have now noticed that whatever disc I put in the Dvd / Cd drive, it does not recognize it.
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Jul 30, 2014
I have a new Asus Laptop running 64 bit 8.1 Windows Operating System. It has a celeron processor @ 1.86 Ghz with 4GB of Ram.
The DVD/CD Drive will not auto start any discs, DVD or CD. I have set the auto start at "on" and in the control panel I have it checked to auto play all media. It still does not auto start when I insert a cd or dvd. I can however, manually see the files and play a music CD.
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Jul 23, 2013
This issue it happens for too long I can't open photos of any kind with the windows photo viewer, I don't know how it happened and I don't remember when. When I try to open nothing happens.. its like something happens for a fraction of a second and nothing. I tried almost everything, well, accept for restore but there is no chance I am doing it the cost is too big.
I just noticed that when i try to view a photo file, two processes pop for a fraction of a sec and immediately disappear, one is COM Surrogate and the other Windows Problem Reporting.
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May 26, 2014
I had to reinstall windows. I had a raid 0 with 2 drives, when I started widows the drive couldn't be accessed. so the only option was to convert to dynamic disk. I did that but still cant read or change drive letters. I am pretty sure my data is still on it. but how can I read this disk?
right now I am scanning it with easeUS data recovery and it looks like its finding files. any other way to read the drive?
raid was made with the bios
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Sep 15, 2014
I have this external hard disk of 500Gb of Verbatim. Previously it was of NTFS format. Then I had converted it into Fat32 because I wanted to write stuff on it from MAC. I transferred movies, pictures, videos, songs, etc in it.
Now, I use Windows 8.1. I connect this hard disk. I hear the sound of it getting connected. But then I can't access the hard disk. As in my laptop doesn't read the hard disk. I read a few posts regarding converting a hard disk from FAT32 to NTFS wiithout losing the files. But I was not sure whether I have the same problem.
I want to transfer all the files in my hard disk to my laptop.
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Apr 17, 2014
I just finished a clean install. Win.8.1.1 is not reading my backup HDD 2TB.
Here is a png and I need that to be able to installed my others software from my only backup.
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Nov 6, 2013
So I switched over to the SATA setup via BIOS in attempt to improve my SSD performance. I knew I had to reinstall on the SSD but my I am not able to read or even format my second HDD that was also in AHCI. Is there any way to (would be awesome if) read, or at least format my drive so I can use it again? I tried disk management and other options within the OS and couldn't format.
it's an MSI 990xa gd-55 mobo. Which I am ashamed to even own because it sucks.
MSI USA ? Motherboard - 990XA-GD55
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Aug 26, 2014
I was wondering with newer SSD's if it is correct or not that programs can read the temperature of an SSD.
Like you can with a HDD.
I am using a program called AIDA64 notice at times my two internal SSD's read 44c.
Two i have are:
Crucial MX100 CT512MX100SSD1 2.5" 512GB SATA III MLC Internal Solid State Drive
Crucial MX100 CT256MX100SSD1 2.5" 256GB SATA III MLC Internal Solid State Drive
Most say they do not get too hot or not really hot at all, due to no moving parts and less power consumed.
Never remember my HDD reaching past 37-38c
2.5" to 3.5" bracket i have fits 2 SSD's and makes them sit close to each other, one above the other in a 3.5" bay.Pretty open around it, i have two case fans, nothing else it getting too hot, but it is summer time here and i do notice a difference compared to winter with rest of the components.
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Nov 25, 2012
I just installed Win 8 last night and everything seemed fine before I turned off the computer. Now, I'm a student and I work a lot from my USB/HD. I have both my usb and HD connected to the computer but the computer doesn't read them now.
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Mar 13, 2013
My PC with Windows 8 Pro doesn't read any kind of discs. I first tried a movie then it reads, a little disc appears on the cursor which means that the disc is being read. But all of a sudden, it fails at the end and doesn't read the disc. Even a bootable disc, it just stays black with a blinking line then it fails to read it as well. No errors or messages, it just proceeds to the Windows 8 loading screen.
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Feb 13, 2013
Have just bought a laptop which is installed with Windows 8.
How to go about making some recovery discs. What files need to be downloaded and how many discs do I need.
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Jul 8, 2013
I want to increase performance on my pc, and i would like to rest to factory settings, I did not create any discs stupidly at the begging
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Apr 24, 2014
I have a Samsung SE-218 External DVD drive, and I cannot seem to access it in Windows 8.1 (though I have not had a chance to try it on any other computers yet, so there is always the possibility that something is wrong with the drive). Whenever I plug it in the light comes on and it will spin the disc for a bit, but nothing shows up in File Explorer or in Device Manager.
I've tried the command prompt command noted in this thread with no luck:
How to make empty ODD show?
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Dec 3, 2012
I primarily use an Easycap to convert VHS tapes to digital video files, but unfortunately, I have my device plugged in, and tried installing a few drivers for it, but none of them worked. I've searched across the Internet for an EasyCap driver for Windows 8, but I couldn't even find one, and have come to the conclusion that Easycap doesn't support Windows 8 yet, unless there was something that I didn't know about.
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Aug 26, 2014
a friend of mine recently brought me a notebook,Medion AKOYA 99380(s6214t). After booting and using notebook for some time,computer reported a Hard Drive error.It said:"Windows detected a hard disk problem. Back up your files immediately to prevent information loss, and then contact computer manufacturer to determine if you need to repair or replace the disk."
The HDD is pretty new and it didn't seem to have any hardware issues. However,I did a clean instal of Windows 8.1 on the notebook(normally I installed Windows on the 64GB SD Card located in the "tablet" part of the notebook,so that way a person using it can use it as a tablet,too). Everything seemed to work fine, no HDD errors from Windows etc.,but then I opened My Computer and second Hard Drive wasn't there.I thought that it's a Drive Letter problem so I went into Disk Management however it did not solve the issue.
Then I tried everything(re-formatting,changing from NTFS to other formats etc.) but it did not seem to work.But all of sudden,after doing something, I don't really remember what I did that made the Computer see it, but it finally worked,so I just started testing everything. And after I used it as a tablet only for a while,I plugged that part in the notebook again and then Windows gave me an option to Update and Restart. I was a bit afraid of how it will turn out,so I wanted to shut down and turn on for a couple of times before updating, just to see if it will cause any issues. When I was sure that it worked perfect before the update, I clicked the option to update.
After the update was finished,Windows ran extremely slow and it detected my second HDD, however not the way it should.It only said "Local Disk (D: ) but I could not access and it didn't show how much memory on it was used. I re-assigned a letter to it after a format,but it did not work. Then I shut down the notebook,pull the second hard drive out,connect it to computer with usb so windows sees it as an external hard drive,and bam,everything worked. I don't think that the HDD is the problem,nor the SATA connectors,it's most likely that the motherboards driver need an update. However,when I checked for it's name,it said "Medion AKOYA s6124t". I tried all the downloads from Medion's page,but no succes in finding a proper driver.
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Jun 7, 2014
I have run into a problem with my Windows 8 computer once in a while, it's that my PC doesn't recognize USB ported devices as supposed to, but it does recognize things such as a wireless mouse and keyboard. Now, my question is, can I buy a wired Xbox 360 controller and connect it to my computer, and trust it to download the drivers correctly, and work like it's supposed to? I have got a new game, and really want the controller to work for it.
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Aug 7, 2014
I tried to make recovery discs but Win 8.1 won't allow that anymore. This is from a MS full install disk, not OEM partition or similar. I tried the flash drive method and it did do that. However, the customer had only a USB flash drive adapter that allows MSD to fit. It accepted that and created the recovery flash drive using that setup. However, upon rebooting it just doesn't go into recovery mode. It just sits there prior to boot menu setup after pressing [ESC] for the laptop. What is going on? I know the flash drive is holding the boot process after I press [ESC] to enter boot menu for the laptop, what gives. I really don't think a true flash drive will work as well, though i couldn't test that at the time.
Win8.1 32-bit installed and updated
HP probook 4510s
2gb ram
celeron cpu
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Aug 23, 2013
I'm using windows 8 pro which I upgraded from windows 7 home premium in january. After the upgrade, my e key stopped working. After another few months, more keys stopped working and now, no keys are working. What do I do?
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May 22, 2013
I've been burning some dvds and loaded in the next dvd to burn and it the drive couldnt see that there was a disc put in. So I thought maybe the dvd was faulty and tried a few more - the dvd rw drive didnt read that there were blank dvds put in. So I put a dvd that was finished burning in and still nothing.
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May 25, 2013
I have accidentally deleted recovery drive on my Inspiron 5521 system during partition creation. My system is in warranty period. So I wanted to know how can I get recovery discs for the system .
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Jan 14, 2014
The AutoPlay dialog box dosn't appear when plug-in USB
When we plug in the USB device ,
windows open it automatically and never appear the option
it dosn't give me time to scan usb
how can I enable this feature
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Nov 8, 2013
ive been having this for ages on my windows 8 acer laptop, randomly my keyboard doesnt work anymore (happend 5months ago) ive been using desktop keyboard since
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Oct 31, 2013
I have a Pavilion G6-2357sa Notebook and I wanted to upgrade the sound drivers but I went on the HP website and I found out that HP doesnt support my drivers. How do I upgrade my audio drivers if isnt supported on the HP website?
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Apr 13, 2014
I'm using Win 8 on my laptop Lenovo G580. I have some problems with it. When I restart my laptop it takes too much time to restart and sometimes all USB ports doesn't work properly, means it shows Modem, USB Mouse, Pen drive connected but doesn't work. Here is the link of Dump file on Skydrive..
[URL]
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Oct 26, 2013
When I update Windows graphics drivers, Windows (Windows 8.1) does not save the desktop icons where I keep them, and I have to put them back where I like them,, snapshot attached.. a long time ago I had to use a separate utility to save icon positions.. I have been using desktop icons for many, many years..
How do I tell windows not to lose the icon positions when I upgrade drivers.. btw, I use Nvidia x64
When I do the graphics driver upgrades, al the desktop icons just go into the right side in a scattered order. and I have to put them back like my snapshot shows how I like them
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Mar 11, 2014
My Toshiba laptop does not let any of the function keys operate properly. When I press one, nothing happens. I have also tried holding down the FN key, to no avail. I thought this was a Toshiba issue, but after multiple customer support "experiences" who told me that the operating system was corrupted, I think it may be a Windows 8.1 issue. This happened under Windows 8 too. Toshiba has a keyboard driver for this laptop model for Windows 7, but not 8.1. Is this a common problem with Windows 8.1 (All drivers are up to date and function key support is enabled in the BIOS)
Laptop: Toshiba c55-a5285.
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Sep 15, 2014
I reinstalled my 8.1 pro (legal copy, disk been fully formatted) and it was okay for few hours. Next time im starting the laptop, my keyboard and touchpad doesnt work. I plugged USB mouse and keyboard and it works just fine. I went to device manager and besides Standart PS/2 keyboard and mouse icons there was orange triangle meaning that i have problem with drivers. I searched drivers online, but unsuccsessily.. After few hours of trying to fix it, my Standart PS/2 Keyboard turned into Unknown device and now im completely lost. Adding photo of device manager
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Jan 24, 2014
i installed win7 on my SSD (like 22gb drive) in my asus today. Now, under my computer, it shows nothing but the SSD. it doesn't show my 500gb hard drive.. Im pretty sure its because of something i didnt do in the setup. What should i do to get it to show up? i really really really don't wanna re install windows because i got all the drivers and installed programs..
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Oct 31, 2013
I am running Win 8.1 Pro x64. Today I noticed that the "Eject" option from the right-click menu doesn't work for either of my 2 CD-Rom drives, nor for a "virtual" drive - I get the same error message on all 3: "An error occured while ejecting [drive]".
Device Manager shows no errors, and I've tried uninstalling the drives and rebooting, but error persists.
Also, to be clear, it is NOT a physical problem with the drives, as I can open them without a problem through the buttons on the front.
Finally, if for some reason I can't fix this issue, any way to at least just DELETE the "Eject" from the context menu?
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Sep 15, 2014
I am facing a peculiar issues with my Vaio Machine. I use a Huwaei 3G E173 Modem for connecting Internet. I started using this in my new vaio machine too. Whenever I use the hibernate option, it tend to goto the last phase of Hibernation i.e the screen goes off, the fan starts screaming and after a moment it restarts. So, to be succinct, the new windows 8.1 machine doesn't enter in hibernation mode, if I have connected the modem. The modem has a CD Rom emulation for their proprietary software installation, so I thought it would be the cause and hence I tried to change Boot Options in UEFI BIOS to Primary, Secondary and Third as HDD, Network and External device from HDD, CD, Ext. Device.
I have also tried to disable that Power Management settings available in Driver Settings -> Hardware Settings and Un-tick the "Allow this device to Wake the computer"
P.S If I do not connect the computer to Internet with this modem and try to Hibernate it does the Job, when I use the Huwaei Modem only it creates the issue.
But nothing seems work out. Any resolution for this?
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