Hardware Drivers :: Windows 8 PC Doesn't Recognize USB Ported Devices
Jun 7, 2014
I have run into a problem with my Windows 8 computer once in a while, it's that my PC doesn't recognize USB ported devices as supposed to, but it does recognize things such as a wireless mouse and keyboard. Now, my question is, can I buy a wired Xbox 360 controller and connect it to my computer, and trust it to download the drivers correctly, and work like it's supposed to? I have got a new game, and really want the controller to work for it.
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Jul 8, 2014
My usb ports do not recognize some devices. Sometimes when I plug one device another one is unplugged., some times a specific usb port works, sometimes it doesn't. eg: when i unplug the mouse nw and plug it again it will stop working. if i plug another device eon a different usb port the mouse is disconnected. I went to control panel devices Manger and uninstalled every usb port and enable it again with no results.
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Feb 9, 2014
I'm having an issue where if my USB devices are plugged in when i start my computer they are fine. but if i try to plug in a thumbdrive after it's already been turned on it won't recognize it. nothing.
Just Ran the SFC /scannow and i don't know what to make of it. it is attach The Attached file has the SFC details. not sure what to make of it.
Running
Windows 8.1 x64
Gygabyte: z68a-d3h-b3
(will attach more if needed.)
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Apr 24, 2014
I have a Samsung SE-218 External DVD drive, and I cannot seem to access it in Windows 8.1 (though I have not had a chance to try it on any other computers yet, so there is always the possibility that something is wrong with the drive). Whenever I plug it in the light comes on and it will spin the disc for a bit, but nothing shows up in File Explorer or in Device Manager.
I've tried the command prompt command noted in this thread with no luck:
How to make empty ODD show?
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Mar 9, 2013
I've decidede to upgrade my girlfriend's computer from Vista to Windows 8.I didn't dare to delete the old O.S, thus I installed it on a different hard disk. (*) Now I can choose to boot from Vista or WIndows 8. Both work.
From Vista everything is OK. It recognizes his partition and Windows 8's one as well.
But from Windows 8 I cannot acces the old Vista partition in the other disk (ntfs too). It says that is unallocated.What can I do?
I don't think I have to repair the partition because it's working well if I boot from Vista.With other tools such as easeus it's the same. From Linux everything is OK.
(*) In fact it's in an external disk, but it boots properly and everything seems OK, except the partition issue.but he had too many partitions. I hust have two primary partitions on each disk.
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Jun 4, 2014
My friend happened to look in Devices and Printers, and in the Multimedia Devices section he had about 10 devices showing up that he never heard of. Six of them were computers with names that he had never heard of, the others were devices that we could not tell what they were.
I expect that these entries mean that at some time they were on the same network that he was on. Would that be correct?
If so, then it is a matter for concern because he never goes on public networks. He only goes on his network at home, and a network in a small office that he rents and shares with one other person. They have their own router with security set up on it, and that router is connected to an Ethernet jack that most likely goes to a switch on a network that also provides internet service to some other offices in the same building.
This computer is only about 2 months old, so these entries can't be too old.
When I looked at his computer, he was on his home network and all those other devices showed as Offline. I right clicked on them all and removed them. Would it be a good guess that perhaps the security of the network at his office was compromised, and those devices were connected to that network at some point?
I told him to monitor and see when they reappear, but he won't be back in that office for 2 weeks.
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May 7, 2014
Everything was ok with sound but now the computer doesn't detect any sound devices like amplifier, headphones, speakers, etc. The computer does find the audio card, but not devices.
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Jan 29, 2014
I have to galaxy s2 one of of the can't connect to the pc and the other one can. The one which dosn't connect a messege pops up ( the last device you connected to this computer malfunctioned and windows dosen't recognize it.
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Oct 18, 2013
I am getting the errors Could Not Enable File History: The System Cannot Find the File Specified and File History Doesn't Recognize This Drive. I tried deleting the File History folders on the external drive and in the AppData folder (although the File History folders never contain any files, they are always empty). I tried sharing the File History folder on the external drive with Everyone. Nothing has worked.
I've also tried to select another drive or reselect the external drive; I get the message "We found some files you previously copied using File History" and asks if I would like to move them. It won't let me choose No, i.e. choosing No has the same effect as choosing Cancel. If I choose yes, I get an error message saying it can't complete the migration. It seems like I need to reset File History somehow and maybe get rid of these leftover files (although I don't know where they would have come from, because I don't think I've ever turned on File History in the past, but I could be wrong there.) At any rate I don't know where these leftover files would be located because I've already deleted every File History folder I could find (in AppData and on external drive).
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Jan 19, 2013
DVD drive not recognize by windows-8 after update
i installed WINDOWS-8 RP 64bit for trail on DG41RQ mobo (as well as on other PC (DG31PR) where there is no problem).
all was well till i updated the intel chipset driver (Intel Chipset Device Software version 9.1.2.1008)
and the BIOS version (to RQG4110H.86A.0017.EB)
now the system doesn't recognize my LG DVD drive (HL-DT-ST DVD-RAM GH22NP20) , (also in device manger and also in SAFE MODE) my BIOS dose recognize it and i CAN boot a live Win-XP from it.
i tried to roll back the IDE intel controllers drivers, but no change.
i have an IDE HDD as master, and the DVD Drive as SLAVE (recognized as such by BIOS).
my UEFI is desabled in BIOS (i don't know what it is actually).
(i have Activation Key (PRO) but i want to make sure all is well before activation)
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Oct 25, 2013
I have a sony vaio pro laptop, originally running windows 8 but just updated to windows 8.1. However, this problem was the same when I had windows 8 so updating to 8.1 has not changed anything. I cannot add my xbox 360 wirelessly as a device to my vaio laptop. I want to be able to stream videos etc from laptop to xbox. When I go to Change PC settings>Devices>Add device the computer searches but will not find the xbox, despite it being switched on and connected to the wireless network.
The really frustrating thing is that I have another laptop running windows 8, now updated to 8.1, and it connects with the xbox with no problems whatsoever. As soon as I click 'add a device' on this laptop the xbox is found and I can connect to it/stream content with no problems.
I have tried disabling the firewall on my vaio laptop, still didn't work. I have ensured sharing etc is turned on on both the laptop and the xbox.
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Jun 3, 2013
How can I get Windows 8 to recognize my secondary HD? It is a WD Green 500GB SATA drive. My bios reads it, but Windows 8 does not.
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Jun 6, 2014
I have recently built a new computer and installed Windows 8. All was running fine (including USB devices such as iPhone, flash drive etc), however since upgrading to Windows 8.1, none of my USB devices are showing up at all. Oddly, the mouse and keyboard still work.
When I go into the BIOS, all my devices (iPhone, Flash drive, keyboard and mouse etc) all show up in there, so I'm guessing it's a driver/Windows 8.1 issue that I'm missing?
I have been to the ASUS website and downloaded all the drivers I can find, but still no luck.
My motherboard is an "Asus Z97 Pro". I have tried contacting Asus support, but they are completely useless!
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Jan 24, 2014
I have recently bough a new PC. Now that everything is put together and installed I am facing only ONE problem.
I own an Adata Nobility NH13 External HDD which is USB 3.0. When I plug it into any USB3.0 port using a USB3.0 cable, the drive does not show up in My Computer, nor in Device manager, regardless if I use the Front or Rear USB3.0 ports.
The USB2 ports work just fine with it but what is the point in having a USB3.0 device if you don't use it the way you should ... If I plug in USB2 devices in the USB3.0 ports the work great, and even if I connect the ExtHDD with a USB2 cable it does work.
Now, the first thing you would think is that the USB3.0 drivers are missing but in the Device manager, unser USB controllers, there is a Intel(R) USB 3.0 eXtensible Host Controller-0100(Microsoft).
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Oct 20, 2013
After upgrading to 8.1 all of my previously listed devices are no longer listed under devices... in fact there are no devices listed. I can also not add a device. If I look in device manager they are listed there and if I go to print the printer shows up and I can print. The screenshot below shows what I see when I open "Devices and Printers" in control panel. The biggest issue is not being able to add devices like Bluetooth speaker.
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Nov 10, 2013
Just upgraded to Win 8.1 Pro from Win 8 on a Dell Latitude E6530. Everything was working fine; post upgrade, system does not recognize any of my SD cards upon insertion. [Don't even see a drive letter show up.] All other peripheral storage devices are fine.
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Dec 19, 2013
I have been several problems for a while since I installed Windows 8.
Firstly my screen and WiFi randomly stop working (at different times).
The screen goes blank (black) and it won't do anything (even caps lock) so I think it's completely frozen. Usually I hard reset, but today I got distracted and it eventually came back. No event logs or anything.
With the wifi, it says it can't detect any networks (red cross icon) and again the only fix is a hard reset, reinstalling drivers doesn't work.
Finally, recently my fingerprint scanner wouldn't let me log in. It says in biometric devices that it's unavailable, but none of the explanations applicable. I tried deleting my metrics and reinstalling but nothing...
I have an HP pavilion tx2 1250ea but I had to replace the motherboard and it's a 1050 or something, but obviously it's compatible.
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Sep 11, 2012
After I upgraded my windows 7 to windows 8 pro I had this problem . There are four devices that have a yellow exclamation mark showing in the Device manager.
They are WAN Miniport (IKEv2 / L2TP/PPTP/SSTP)
All of them show this error: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
I don not know what these devices do or how to fix it .. I have also problem in Merto apps they cannot connect to the internet even though I can browse and download .. I do not know if those WAN Miniport devices cause this problem.
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Aug 23, 2014
I just recently bought a new HTPC server and installed Windows 8.1 on it. Everything seems to work great except my USB mouse and keyboard. The range of these wireless devices dropped to just about one meter. They work further away if I lift them high in the air but from waist level they only work from very close ranges. Before they used to work perfectly from distances up to 5 meters.
What's odd is that the USB recievers are in the exact same spots as they were in my old computer. I have an extender cable and a hub so there are no obstacles between the recievers and the devices. I'm not sure whether this is because of Windows 8 or because of the new hardware. My previous computer was a laptop running Win7 but the new one is a desktop. The devices seemed to work bad even in BIOS so I suspect it's the hardware.
I have installed latest drivers, replaced batteries and tried different positions for the recievers but nothing seems to fix this issue. I have not added any new wireless devices in the household.
Keyboard: Microsoft Wireless Keyboard 3000 v2
Mouse: Logitech M505 Wireless Mouse
System:
Intel i3 4150
4GB DDR3
Asus H97I PLUS M-ITX
500W
Windows 8.1 x64
Previous system:
Intel i3 350M
3GB DDR3
Dell Vostro 3300 laptop motherboard
Windows 7 x64
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Aug 10, 2014
My power efficiency report is telling me that none of my USB hubs and devices are entering selective suspend.
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Jul 29, 2014
I have recently purchased a new HP Officejet Pro 8620 and am currently having problems actually using it.
I have already installed the full-feature driver from the HP website but the printer does not appear in devices and printers. However my printer does appear in print dialog and the device manager. I have tried adding the printer through devices and printers but it has no effect.
When I try to print anything through print dialog or any application for that matter no print job is sent. Basically I can't print anything from my computer now.
I have already re-installed the driver multiple times only to come up with similar results. This is for my main computer which is a HP Envy dv7. Also I have connected to the printer via the wireless router option.
However for my second computer which is a Dell XPS 12 everything worked fine right from the start which also connected to the printer wirelessly.
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Jul 2, 2014
I have a weird issue in which after a boot of the machine it will take some time for USB devices to become initialized, yes... this includes my USB keyboard and mouse. So essentially even though the system may be up and running at the user logon screen, I have to wait five seconds until I can type my password in on my USB connected keyboard.
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Jan 3, 2014
I am having problems with USB 3 devices disconnecting and reconnecting all the time when they are plugged into the Esata ports on the back of the motherboard in my sig. The USB 3 devices work ok in the normal USB 2 and 3 ports on the motherboard but I am not sure why they are not working in the Esata ports? I'm running Windows 8.1 with all the latest drivers and I am also running the BIOS f7e provided by Gigabyte to see if this would resolve the issue but it's not worked. If I connect USB 2 devices to the Esata ports they work ok, but could they possibly be faulty as they are not working correctly with USB3 devices?
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Apr 22, 2014
Whenever I try to connect my flash drive, phone or digi cams. It can't detect anything then I saw this in device manager, is this the culprit?
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May 23, 2014
New printers do not display in Windows 8.1 Devices and Printers (no icon):
New Dell, clean install:
- Reinstalled Dell Factory Image
- Updated to Windows 8.1
- Installed Office 2013
- Added BUILT-IN Windows Driver for LaserJet 5P/5MP
- Added Epson driver for Windows 8 64 bit from Epson website
Neither printer shows in Devices and Printers.
Rebooted. Stopped and started print spooler. Checked registry and all printers, including the new ones, appear to be listed in all the correct registry areas.
Open Notepad, select Print, both printers are listed.
Both printers print. When in Notepad, select Print, I can right click on the printer, select properties, and control the printer, print test pages, change drivers and preferences, etc.
The ONLY PROBLEM is the printers do not show in Devices and Printers, so I cannot control them from there.
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Sep 15, 2014
I have a Dell Inspiron 660 PC w/windows 8.1 no matter what I plug into the usb port I cannot find it on my computer. I hear the connect/disconnect sound, but can't find anything on the computer as to where it is at or how to open it. The device is a storage device with photos. It also does the same thing with my phone. I hear it, but nothing opens or comes up anywhere.
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Jun 29, 2014
When I go toControl Panel -> Hardware and Sound -> Devices and Printersit can take 5 minutes or more to populate the window. A green bar slowly progressing along the top.
Sometimes (not always) when I click on the Network icon it shows an empty window, taking five or more minutes, also with a green bar slowly progressing along the top. EDIT: After I submitted this post I saw that the network window had finally populated. Still, it was incredibly slow and happened after the window showed a message saying "This folder is empty."
If I go to This PC that comes up almost instantly, including the mapped network drives.
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Jan 14, 2014
I have an iomega portable usb drive. I can plug into any of my windows 7 machines and access the files and store data on it. when I put into my win 8 machine it shows in devices and printers and in my computer shows as removable disk but you cannot open it up.
I have went into device manager and tried to update the usb driver installed but no use at all.
really strange that it shows in devices and printers but I cannot get the files.
the thing is I need to install and transfer some backups onto my win 8 machine so I need it to work desperately.
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Mar 15, 2013
My observation on using a couple of USB3 small passport 2TB self powered disk drives when I connect then to a powered standard usb2 hub is that they perform FAR FASTER than external USB 2 disk drives --especially the self powered small pocket size one's.
So if you are buying external drives --even if you don't have USB3 ports on your machine it's still worth going for the USB 3 drive.
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Feb 7, 2012
My friend happened to look in Devices and Printers, and in the Multimedia Devices section he had about 10 devices showing up that he never heard of. Six of them were computers with names that he had never heard of, the others were devices that we could not tell what they were.
I expect that these entries mean that at some time they were on the same network that he was on. Would that be correct?
If so, then it is a matter for concern because he never goes on public networks. He only goes on his network at home, and a network in a small office that he rents and shares with one other person. They have their own router with security set up on it, and that router is connected to an Ethernet jack that most likely goes to a switch on a network that also provides internet service to some other offices in the same building.
This computer is only about 2 months old, so these entries can't be too old.
When I looked at his computer, he was on his home network and all those other devices showed as Offline. I right clicked on them all and removed them. Would it be a good guess that perhaps the security of the network at his office was compromised, and those devices were connected to that network at some point?
I told him to monitor and see when they reappear, but he won't be back in that office for 2 weeks.
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Dec 15, 2013
I recently switched my pc from 2 AMD cards to 2 Nvidia cards, when i was preparing to install the 2 cards, i shut down my computer, during the shutdown it asked me to update and shutdown win 8 which i did. ever since i did that my audio devices are not detecting.. nothing i do is working.
When i use my plug and play speakers, they are not recognized... let me rephrase.. in the playback devices menu they show up as "Speakers" as they always have, then quickly disappear, then show up again, then disappear again, then back and forth over and over and over again..... i tried uninstalling my audio drivers and reinstalling. this did not work. i can get sound with the speakers, by just pluggin them into my TV, but i cant control the audio or the 5.1 surround from the tv, it just shows them as stereo...
Asus Sabretooh 990 fx R2
AMD 4.3 vishera FX 8 core
GTX 780Ti (primary)
GTX 480 Superclocked (dedicated physx)
850 modular psu
16GB GDDR3 g.skill
i never had this problem until A) new cards, and B) installed the win 8 update... But i rolled my computer back to a date before that update, and then turned updates off in case that was it..
i've also tried installing drivers directly from realtek, directly from my motherboard website. i've uninstalled and reinstalled, and stopped windows from auto installing during my realtek installs on the drivers...
just cant figure out why it flickers like that, the speakers work fine in other devices (e.g the tv).
Here is a screenshot of when i try to download drivers, i get an error 0xE0000247....
And a pic of my device manger
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