Hardware Drivers :: DVD Drive Not Recognize By Windows-8 After Update
Jan 19, 2013
DVD drive not recognize by windows-8 after update
i installed WINDOWS-8 RP 64bit for trail on DG41RQ mobo (as well as on other PC (DG31PR) where there is no problem).
all was well till i updated the intel chipset driver (Intel Chipset Device Software version 9.1.2.1008)
and the BIOS version (to RQG4110H.86A.0017.EB)
now the system doesn't recognize my LG DVD drive (HL-DT-ST DVD-RAM GH22NP20) , (also in device manger and also in SAFE MODE) my BIOS dose recognize it and i CAN boot a live Win-XP from it.
i tried to roll back the IDE intel controllers drivers, but no change.
i have an IDE HDD as master, and the DVD Drive as SLAVE (recognized as such by BIOS).
my UEFI is desabled in BIOS (i don't know what it is actually).
(i have Activation Key (PRO) but i want to make sure all is well before activation)
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Apr 24, 2014
I have a Samsung SE-218 External DVD drive, and I cannot seem to access it in Windows 8.1 (though I have not had a chance to try it on any other computers yet, so there is always the possibility that something is wrong with the drive). Whenever I plug it in the light comes on and it will spin the disc for a bit, but nothing shows up in File Explorer or in Device Manager.
I've tried the command prompt command noted in this thread with no luck:
How to make empty ODD show?
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May 24, 2014
I'm in the process of moving to an SSD and need to create a backup drive in order to repair the BIOS after transferring everything. However, when I try to create one - the create a recovery drive program won't recognize the flash drive I have connected as a flash drive.
I first tried with a SanDisk Cruzer which apparently had a quirk in that it shows up as a hard drive instead of removable flash drive. That seems to be well documented on forums all over the place and there is no fix.
So, I purchased a cheap 8 GB stick (no brand) and Windows (I'm running 8.1 x64) recognizes it as a removable disk. However, the create a backup utility still won't recognize it. I've found some random fixes that have worked for some (such as plugging it into a different USB port) but nothing has worked for me so far. I've tried doing it with the "copy the recovery partition" option both checked and unchecked.
If there's no solution to this wonderful "quirk" of Windows, then is there something else I can do to repair BIOS? Seems like there's not a fix to my problem out there...
EDIT So as of right now, I tried using HPs recovery software which seems to do the same thing as copying over your entire recovery partition. That didn't work either. However..when I had both USB sticks plugged in the Windows supplied utility recognized the SanDisk Cruzer when I checked the "copy the partition" thing
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Dec 30, 2012
After installing the first set of Win8 updates through Win Update, my PC no longer registers its DVD/CD drive. I've found this is a relatively common problem having looked online but can find no working solution for it.
I've done the reg edit tweak which is widely published but that does not correct it, nor does d/loading the free version of Win Media Centre.
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Oct 25, 2013
I have a sony vaio pro laptop, originally running windows 8 but just updated to windows 8.1. However, this problem was the same when I had windows 8 so updating to 8.1 has not changed anything. I cannot add my xbox 360 wirelessly as a device to my vaio laptop. I want to be able to stream videos etc from laptop to xbox. When I go to Change PC settings>Devices>Add device the computer searches but will not find the xbox, despite it being switched on and connected to the wireless network.
The really frustrating thing is that I have another laptop running windows 8, now updated to 8.1, and it connects with the xbox with no problems whatsoever. As soon as I click 'add a device' on this laptop the xbox is found and I can connect to it/stream content with no problems.
I have tried disabling the firewall on my vaio laptop, still didn't work. I have ensured sharing etc is turned on on both the laptop and the xbox.
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Aug 20, 2013
I have a laptop that i set up with an image that loads Win8X64 UEFI Secure. If this hard drive crashes at all, will i get a chance to hook it up to as an external hard drive to another computer to pull off user files as back up?
I tried to do this scenario before i start deploying uefi secure images for my company but it wouldn't show data. I can see the drive however in devices but it won't give it a drive letter and i can't access it.
Is there a resolution to this problem that i can troubleshoot just in case i run into it in the future.
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Jun 3, 2013
How can I get Windows 8 to recognize my secondary HD? It is a WD Green 500GB SATA drive. My bios reads it, but Windows 8 does not.
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Jun 7, 2014
I have run into a problem with my Windows 8 computer once in a while, it's that my PC doesn't recognize USB ported devices as supposed to, but it does recognize things such as a wireless mouse and keyboard. Now, my question is, can I buy a wired Xbox 360 controller and connect it to my computer, and trust it to download the drivers correctly, and work like it's supposed to? I have got a new game, and really want the controller to work for it.
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Oct 23, 2013
I have been using File History (in Windows 8 and 8.1) to an external drive connected through a USB 3.0 port. Since upgrading to 8.1, the 3.0 port is unreliable (Renesas driver errors) and I have not been able to find a solution. So I reconnected the drive through a USB2 port. When I restart, the drive is recognized in Explorer as "File History (E" as it was before. But File History will not recognize it (Unknown Error). When I use "Select another drive", I am given the option to select my File History drive, but when I do so, I get a prompt about moving files from the old drive to the new one. Since they are the same drive, needless to say, this doesn't work! If I decline the option, I get an error message "Could not enable File History - The system cannot find the file specified".
Any way (short of re-formatting the drive (which would destroy all previous FH backups) and changing its letter!)?
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Oct 18, 2013
I am getting the errors Could Not Enable File History: The System Cannot Find the File Specified and File History Doesn't Recognize This Drive. I tried deleting the File History folders on the external drive and in the AppData folder (although the File History folders never contain any files, they are always empty). I tried sharing the File History folder on the external drive with Everyone. Nothing has worked.
I've also tried to select another drive or reselect the external drive; I get the message "We found some files you previously copied using File History" and asks if I would like to move them. It won't let me choose No, i.e. choosing No has the same effect as choosing Cancel. If I choose yes, I get an error message saying it can't complete the migration. It seems like I need to reset File History somehow and maybe get rid of these leftover files (although I don't know where they would have come from, because I don't think I've ever turned on File History in the past, but I could be wrong there.) At any rate I don't know where these leftover files would be located because I've already deleted every File History folder I could find (in AppData and on external drive).
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Jul 8, 2014
My usb ports do not recognize some devices. Sometimes when I plug one device another one is unplugged., some times a specific usb port works, sometimes it doesn't. eg: when i unplug the mouse nw and plug it again it will stop working. if i plug another device eon a different usb port the mouse is disconnected. I went to control panel devices Manger and uninstalled every usb port and enable it again with no results.
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Feb 9, 2014
I'm having an issue where if my USB devices are plugged in when i start my computer they are fine. but if i try to plug in a thumbdrive after it's already been turned on it won't recognize it. nothing.
Just Ran the SFC /scannow and i don't know what to make of it. it is attach The Attached file has the SFC details. not sure what to make of it.
Running
Windows 8.1 x64
Gygabyte: z68a-d3h-b3
(will attach more if needed.)
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Jan 24, 2014
I have recently bough a new PC. Now that everything is put together and installed I am facing only ONE problem.
I own an Adata Nobility NH13 External HDD which is USB 3.0. When I plug it into any USB3.0 port using a USB3.0 cable, the drive does not show up in My Computer, nor in Device manager, regardless if I use the Front or Rear USB3.0 ports.
The USB2 ports work just fine with it but what is the point in having a USB3.0 device if you don't use it the way you should ... If I plug in USB2 devices in the USB3.0 ports the work great, and even if I connect the ExtHDD with a USB2 cable it does work.
Now, the first thing you would think is that the USB3.0 drivers are missing but in the Device manager, unser USB controllers, there is a Intel(R) USB 3.0 eXtensible Host Controller-0100(Microsoft).
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Nov 10, 2013
Just upgraded to Win 8.1 Pro from Win 8 on a Dell Latitude E6530. Everything was working fine; post upgrade, system does not recognize any of my SD cards upon insertion. [Don't even see a drive letter show up.] All other peripheral storage devices are fine.
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Sep 15, 2014
I have a HP Envy 4 Ultrabook and I want to install Windows 8 from scratch, I put the installation files on a flash drive from a DVD of Win 8 I had, but when I go to install it, it says the "We couldn't find any drives". I have tried using DiskPart within the CMD as well, but it only finds my flash drive when I run list disk. Also, my drives are completely formatted, and I accidentally wiped the recovery partition. I tried with a USB of Win 8 Pro, and it was fine, showing all of my drives correctly, but that version is linked to another PC, so I can't install it. Also, I booted into a Linux Mint live CD and tried to install it, it sees my hard drive correctly, but the Windows install does not, I can't figure this out, never encountered it before. Is Linux my only option at this point?
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Nov 16, 2013
I'm using Windows 8. When I'm trying to update my Qualcomm Atheros AR9287 driver, it just tells me that the newest driver is already installed, which is not true. I downloaded and unpacked the driver, but even if I navigate there, Windows 8 will not recognize that driver and just tell me that the newest is installed, effectivly blocking any driver update.
I tried to delete the old drivers manually from system32, but he still won't recognize the new one. If I deinstall the drivers via manager, the whole adapter disappears; when checking for changed hardware, he will reappear and instantly reinstall the old driver, even if it has been deleted from system32 (no idea where he gets the old file from).
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Mar 14, 2013
I was reading that your Intel motherboard drivers should be updated. I watched the video and it seemed so easy. It said you can run it even if your mobo is not Intel with no harm done. The target to do so is below.
I am only an average pc user. Is updating the mobo drivers as important as was being stressed and is it a rather fool proof procedure.
|MG| Intel Chipset Device Software (Formerly Chipset Software Installation Utility) 9.3.0.1026 Download
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Mar 5, 2013
I'm booting off my SSD which is drive C: and I have games and programs on an extra hard drive which was origanally drive H: but after a restart it switched to I: and when I go into Disk Management to change it Drive H: isn't there.
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Jul 1, 2014
When I go to Computer Management my main (OS) drive shows as "Disk 1" and my 2nd internal data drive shows as "Disk 0". Should I switch the SATA cables so that the main drive will show as "Disk 0 and the 2nd internal drive as "Disk 1"?
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Jun 23, 2014
When I search for updates with windows update it finds the drivers I want but it gives me an error message whenever I try to install them.
I already tried downloading the latest windows update (when I install it, it says the update was succesful and asks me to restart, but when I search again after restarting the update shows up again and lets me install it again).
I also tried deleting and renaming my software distribution folder and using the windows troubleshooting program.
Overall I'm not really too fussed about most of the things it's trying to install apart from the drivers for the wireless reciever for my xbox controller as it won't work without them. When I try to install the driver files through device manager it gives me this error message
my main reason for mentioning the windows update problem is that I assume the problems are linked as the wireless reciever works perfectly on my laptop. Up to about a week ago it also worked perfectly on this computer using the same usb port that it uses now.
As you can see, on the 19th, it suddenly began to say "NULL DRIVER". I checked my system restore and it tells me that I installed a windows update on that day just before it suddenly stopped working. I tried reverting back to this restore point (before the update) and nothing had changed, the device still would not work.
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Mar 17, 2014
Since the last update I cannot use my Documents as I used to save them to flash drive. I tried not synching everything but they stay in Onedrive where I do not want them. It seems like Google's drive which I do not trust.
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Feb 27, 2013
i got this problem everytime my screen turns black when i update my graphic card drivers and this happens also when my lid closed,
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Feb 12, 2014
After spending a lot of time isolating the specific update that was giving me the extremely slow reboot time, (from 5 seconds to 150 seconds after update) I was able to determine that Windows optional update -Qualcomm Atheroos Communication - Bluetooth Controller - Qualcomm Atheros AR3012 Bluetooth 4.0 + HS was the cause of the lag.
Any solution to the lag. from 5 seconds to nearly 3 minutes is a substantial lag in restarting the computer.
The computer is a MSI GS70 229US.
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Jul 9, 2014
My pc specs are as follows:
1)Intel 4670 K
2)Asus Sabertooth Z87
3)12 GB DDR3 ram
4)Windows 8.1 Pro x64
5)Razer DeathAdder 2013 mouse
6)Logitech Usb keyboard
My pc was working fine until yesterday night when july windows update was downloaded and installed.
Then when today morning i booted up my pc all my usb devices stopped working, I cannot use my mouse or keyboard when my windows is booted.
However, I am able to use my mouse and keyboard fine in UEFI bios without any issue.
I tried clearing cmos,changing ports,enable and disable legacy usb in bios,enable and disable intel xhci still my mouse and keyboard are not working when windows boots up.
I tried system restore using windows 8 cd but it ends up giving some error during restore and says unable to restore.
I am able to access my system registry and explorer using the windows 8 cd.
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Jul 19, 2014
Im sure I downloaded the correct version for Windows 8.1 (64-bit) and for my Proccessor and Graphics but an error before installation stops me from updating the drivers. I have a picture below to show the error and more. I have checked ASUS if they have the newer driver but they dont, what I have installed currently is what they have to download on their site. I tried running as Administrator and using a mirror but to no avail.
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Aug 4, 2013
I have the version of MSDART for Windows 8. (I forget which version number that is.) I have created the USB boot disk for it.
It will boot into the MSDART environment, but many of the tools don't work (such as regedit, system restore, SFC, etc.), as it doesn't seem to recognize my installed (legal) Win 8 Pro (all the latest updates). (I forget what the error message is, but something about not having found an OS.)
I wonder if it could be due to the following. The computer (Lenovo X230 notebook) came with Windows 8 installed on the installed HDD, which is listed in the BIOS as Drive 0. I installed an mSATA SSD, and did a clean install of the OS on it, and formatted the HDD, which I use for storage. The BIOS clearly lists the SSD as the boot drive, and it boots up fine from it. (It is listed in the BIOS as drive 2, however.)
When I boot into MSDART, I can still use Explorer in it. I noticed (although I had chosen the option to keep the same drive letters as the OS, but I guess since it did not recognize the OS) that the hard drive is listed as Drive C: in it, and the SSD is Drive D:.
Therefore, I am wondering whether MSDART only looks for the OS on the HDD (listed as Drive 0 in the BIOS), even though the BIOS also lists the SSD as the boot drive?
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Jan 25, 2014
Not knowing it would cause problems for me later, I setup a home built computer with a symbolic link for the Users folder from my SSD drive (system drive C) to Drive D. When I found I couldn't update to Windows 8.1 I did some research and discovered I should not have used this method for moving the Users folder and I need to move it back first in order to update.
After doing some research, I decided to follow the knowledge base article found at [URL] .... as my guide to move it back to the system drive. I have started this process and I'm part way through but I have encountered a problem that I can't figure out how to solve.
I booted into safe mode with a command prompt and deleted the symbolic link on my C drive. I followed the instructions in the article to use robocopy to copy the Users folder from my D drive to my system drive but it fails because some system files (like ntuser.dat) can't be copied (presumably because they contain the system info for the account I'm logged into so I am locked out).
I'm not really sure how to get around this and I don't think I'd be able to reboot and get into my system right now unless maybe I recreate the symbolic link from the system drive to d:users.
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Oct 17, 2013
After the most recent update from Windows Store for Windows 8.1 Pro, my Intel Wireless drivers got busted. I could only connect to the Internet via the Ethernet cable and no matter how hard I try re-installing/uninstalling the drivers for the wireless drivers, I still get the same outcome.
In Device Manger, I checked the listing for Intel PRO/Wireless 3945ABG Network Connection.In the Properties menu, I get this message:
This device cannot find enough free resources that it can use. (Code 12)
If you want to use this device, you will need to disable one of the other devices on this system.
I went to install software from Intel's website for diagnosing the wireless driver/connection status, so I ran Intel PROSet/WIreless Tools, and after clicking Diagnose > Run Tests for Hardware Test, I get this message:
Wireless Hardware is not bound to transport driver. My wi-fi switch on the left side of my laptop is already turned on. I switched it off, uninstalled and deleted the driver and restarted the laptop to see if I could reinstall. Upon turning back the switch on after logging into my Windows account, I still get the same outcome: code 12.
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Oct 28, 2013
Ssince updating windows to windows 8.1.1 my alienware tact x mouse keep lagging on me from time to time, i checked in device manager and everything says its working properly, but it will lag out on me for a few seconds and then work just fine. What could be doing this i did not have any issue before the update.
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Feb 13, 2013
I am the only user of my pc. Now, when I attempt to modify some programs, it says that I have to be an administrator. Since I'm the only user besides "guest" (which I've never used), how can I get this OS to recognize me as admin?
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Mar 9, 2013
I've decidede to upgrade my girlfriend's computer from Vista to Windows 8.I didn't dare to delete the old O.S, thus I installed it on a different hard disk. (*) Now I can choose to boot from Vista or WIndows 8. Both work.
From Vista everything is OK. It recognizes his partition and Windows 8's one as well.
But from Windows 8 I cannot acces the old Vista partition in the other disk (ntfs too). It says that is unallocated.What can I do?
I don't think I have to repair the partition because it's working well if I boot from Vista.With other tools such as easeus it's the same. From Linux everything is OK.
(*) In fact it's in an external disk, but it boots properly and everything seems OK, except the partition issue.but he had too many partitions. I hust have two primary partitions on each disk.
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