Hardware Drivers :: External Devices Won't Show Up On Computer
Sep 15, 2014
I have a Dell Inspiron 660 PC w/windows 8.1 no matter what I plug into the usb port I cannot find it on my computer. I hear the connect/disconnect sound, but can't find anything on the computer as to where it is at or how to open it. The device is a storage device with photos. It also does the same thing with my phone. I hear it, but nothing opens or comes up anywhere.
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Jan 14, 2014
I have an iomega portable usb drive. I can plug into any of my windows 7 machines and access the files and store data on it. when I put into my win 8 machine it shows in devices and printers and in my computer shows as removable disk but you cannot open it up.
I have went into device manager and tried to update the usb driver installed but no use at all.
really strange that it shows in devices and printers but I cannot get the files.
the thing is I need to install and transfer some backups onto my win 8 machine so I need it to work desperately.
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Jun 30, 2013
I have this problem were external hard drive do not show up on my PC.
First my I put my friends in and it did not work, then I went out and brought one myself (different brand) and it does not show up.
Windows automatically installed the drivers it said it even know what time of external it was. But now it doesn't appear in explorer. What should I do. It appears in the device manger list, but how do I access it?
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Feb 9, 2014
I'm having an issue where if my USB devices are plugged in when i start my computer they are fine. but if i try to plug in a thumbdrive after it's already been turned on it won't recognize it. nothing.
Just Ran the SFC /scannow and i don't know what to make of it. it is attach The Attached file has the SFC details. not sure what to make of it.
Running
Windows 8.1 x64
Gygabyte: z68a-d3h-b3
(will attach more if needed.)
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Sep 15, 2014
I have two drives which have exactly the same files on them. I have opened the drive and selected everything and gone properties. The sizes are the same.
If I then go to "This PC" it shows that 1 drive has used 50GB more than the other.
Here is a screenshot of the information I am seeing.
Is there a reason this would be?
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Jan 24, 2014
i installed win7 on my SSD (like 22gb drive) in my asus today. Now, under my computer, it shows nothing but the SSD. it doesn't show my 500gb hard drive.. Im pretty sure its because of something i didnt do in the setup. What should i do to get it to show up? i really really really don't wanna re install windows because i got all the drivers and installed programs..
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Jun 4, 2014
My friend happened to look in Devices and Printers, and in the Multimedia Devices section he had about 10 devices showing up that he never heard of. Six of them were computers with names that he had never heard of, the others were devices that we could not tell what they were.
I expect that these entries mean that at some time they were on the same network that he was on. Would that be correct?
If so, then it is a matter for concern because he never goes on public networks. He only goes on his network at home, and a network in a small office that he rents and shares with one other person. They have their own router with security set up on it, and that router is connected to an Ethernet jack that most likely goes to a switch on a network that also provides internet service to some other offices in the same building.
This computer is only about 2 months old, so these entries can't be too old.
When I looked at his computer, he was on his home network and all those other devices showed as Offline. I right clicked on them all and removed them. Would it be a good guess that perhaps the security of the network at his office was compromised, and those devices were connected to that network at some point?
I told him to monitor and see when they reappear, but he won't be back in that office for 2 weeks.
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Jul 30, 2013
my WESTERN DIGITAL hard disk was running smoothly and i can access all datas.....but today 1 disconnected it and there after it is not showing on "my computer"...
bt d indicator light is on and it is rotatng insise......but cant access it ....
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Jan 26, 2014
I bought a new laptop without OS, it's a XMG advanced with i7 4700MQ CPU, an Intel HD grafics 4600 chip and an NVIDIA geforce 765M GTX.
I installed win 8.1 and updated all drivers. The laptop itself works fine. Now I wanted to connect an external Monitor ( HP w2207h) The laptop recognizes that there is an external Monitor and that it is an HP w2207h and tries to extend the desktop to it, but the monitor itself says that there is no input signal via the HDMI input and it goes to sleepmode.
When I connect my old Laptop to it, it is no Problem, the monitor shows the extendes Desktop, so the monitor an all cables are OK. (old Laptop : Win7 core 2 duo CPU geforce 9600M GT )
With the new Laptop I have the same problem, when I try to connect it to my LG TV set via HDMI, the Laptop recognizes the TV and tries to extend the desktop ( I can move the mouse out of the internal display to the TV ) but the TV says there is no input signal.
I have set the Output to 60 Hz and different resolutions and tried to duplicate the display or only use the external one. Nothing worked.
I can't force the Laptop to use the Gforce, he decides which one he wants to use.
A friend bought the same laptop and made the same installation, but when he connects to his external moniotr everything is fine, but I don't know what kind of monitor he has and I have not connected my laptop to his monitor.
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Aug 11, 2013
After installing Windows 8, I decided that I wanted to change my computer name. I followed the instructions online and changed it through Advanced System Settings. However, the old computer name keeps on showing up in Devices under Devices and Printers. I have looked at other posts in this forum
Computer name in devices and printers
and my
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlComputerName
shows up the correct name. After searching through the Registry Editor, I have found that the following entry
HKEY_LOCAL_MACHINESOFTWAREMicrosoftAllUserInstallAgentS-1-5-21-699933474-1405474040-4259847413-1001
is keeping the old computer name. What shall I do?
I am running Windows 8 OEM on a MacBook Pro Retina Display running Bootcamp. All updates have been installed. Symantec and Dropbox are the only software that I have installed in Windows.
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May 26, 2014
Lately I have observed that whenever I connect my computer through WiFi, I see various other devices visible under 'my computer', like network gateway, mobile phones, and other devices.
Is it because the network settings had network visibility option checked 'on'.
Also, would that mean someone may have accessed the files on my computer.
I want to know who else can access my computer through the same WiFi that I am connected to.
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Jul 14, 2013
I have a Dell Inspiron laptop that I had to restore to the factory Dell settings recently. After formatting the hard drive and re-installing windows 8 I noticed that the computer name in the devices and printers panel was Dell, Inc. instead of the computer name that I put in when re-installing windows. Is there a way to change the computer name in the devices and printers panel so that it matches the computer name in the system panel? I can change the computer name by going into the system panel but that doesn't change the name in the devices and printer panel.
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Jul 8, 2014
My usb ports do not recognize some devices. Sometimes when I plug one device another one is unplugged., some times a specific usb port works, sometimes it doesn't. eg: when i unplug the mouse nw and plug it again it will stop working. if i plug another device eon a different usb port the mouse is disconnected. I went to control panel devices Manger and uninstalled every usb port and enable it again with no results.
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Sep 5, 2013
I have a number of special fonts (all are .ttf) that I installed, and some that came with software for use with the programs. All of these fonts worked fine when installed on my Windows 7 64-bit computer.
I have installed all of these fonts on my Windows 8 64-bit computer, and some of the characters on the fonts do not show. Windows has substituted other characters in place of these.
Yet when I open the font in a third party program like Font Creator, all of the characters on the font appear true.
Is there a setting in Windows 8 that I need to adjust so the characters will show as they are supposed to?
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Aug 10, 2014
My power efficiency report is telling me that none of my USB hubs and devices are entering selective suspend.
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Jul 29, 2014
I have recently purchased a new HP Officejet Pro 8620 and am currently having problems actually using it.
I have already installed the full-feature driver from the HP website but the printer does not appear in devices and printers. However my printer does appear in print dialog and the device manager. I have tried adding the printer through devices and printers but it has no effect.
When I try to print anything through print dialog or any application for that matter no print job is sent. Basically I can't print anything from my computer now.
I have already re-installed the driver multiple times only to come up with similar results. This is for my main computer which is a HP Envy dv7. Also I have connected to the printer via the wireless router option.
However for my second computer which is a Dell XPS 12 everything worked fine right from the start which also connected to the printer wirelessly.
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Jul 2, 2014
I have a weird issue in which after a boot of the machine it will take some time for USB devices to become initialized, yes... this includes my USB keyboard and mouse. So essentially even though the system may be up and running at the user logon screen, I have to wait five seconds until I can type my password in on my USB connected keyboard.
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Jan 3, 2014
I am having problems with USB 3 devices disconnecting and reconnecting all the time when they are plugged into the Esata ports on the back of the motherboard in my sig. The USB 3 devices work ok in the normal USB 2 and 3 ports on the motherboard but I am not sure why they are not working in the Esata ports? I'm running Windows 8.1 with all the latest drivers and I am also running the BIOS f7e provided by Gigabyte to see if this would resolve the issue but it's not worked. If I connect USB 2 devices to the Esata ports they work ok, but could they possibly be faulty as they are not working correctly with USB3 devices?
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Apr 22, 2014
Whenever I try to connect my flash drive, phone or digi cams. It can't detect anything then I saw this in device manager, is this the culprit?
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Jun 6, 2014
I have recently built a new computer and installed Windows 8. All was running fine (including USB devices such as iPhone, flash drive etc), however since upgrading to Windows 8.1, none of my USB devices are showing up at all. Oddly, the mouse and keyboard still work.
When I go into the BIOS, all my devices (iPhone, Flash drive, keyboard and mouse etc) all show up in there, so I'm guessing it's a driver/Windows 8.1 issue that I'm missing?
I have been to the ASUS website and downloaded all the drivers I can find, but still no luck.
My motherboard is an "Asus Z97 Pro". I have tried contacting Asus support, but they are completely useless!
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May 23, 2014
New printers do not display in Windows 8.1 Devices and Printers (no icon):
New Dell, clean install:
- Reinstalled Dell Factory Image
- Updated to Windows 8.1
- Installed Office 2013
- Added BUILT-IN Windows Driver for LaserJet 5P/5MP
- Added Epson driver for Windows 8 64 bit from Epson website
Neither printer shows in Devices and Printers.
Rebooted. Stopped and started print spooler. Checked registry and all printers, including the new ones, appear to be listed in all the correct registry areas.
Open Notepad, select Print, both printers are listed.
Both printers print. When in Notepad, select Print, I can right click on the printer, select properties, and control the printer, print test pages, change drivers and preferences, etc.
The ONLY PROBLEM is the printers do not show in Devices and Printers, so I cannot control them from there.
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Jun 29, 2014
When I go toControl Panel -> Hardware and Sound -> Devices and Printersit can take 5 minutes or more to populate the window. A green bar slowly progressing along the top.
Sometimes (not always) when I click on the Network icon it shows an empty window, taking five or more minutes, also with a green bar slowly progressing along the top. EDIT: After I submitted this post I saw that the network window had finally populated. Still, it was incredibly slow and happened after the window showed a message saying "This folder is empty."
If I go to This PC that comes up almost instantly, including the mapped network drives.
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Oct 20, 2013
After upgrading to 8.1 all of my previously listed devices are no longer listed under devices... in fact there are no devices listed. I can also not add a device. If I look in device manager they are listed there and if I go to print the printer shows up and I can print. The screenshot below shows what I see when I open "Devices and Printers" in control panel. The biggest issue is not being able to add devices like Bluetooth speaker.
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Jun 7, 2014
I have run into a problem with my Windows 8 computer once in a while, it's that my PC doesn't recognize USB ported devices as supposed to, but it does recognize things such as a wireless mouse and keyboard. Now, my question is, can I buy a wired Xbox 360 controller and connect it to my computer, and trust it to download the drivers correctly, and work like it's supposed to? I have got a new game, and really want the controller to work for it.
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Mar 15, 2013
My observation on using a couple of USB3 small passport 2TB self powered disk drives when I connect then to a powered standard usb2 hub is that they perform FAR FASTER than external USB 2 disk drives --especially the self powered small pocket size one's.
So if you are buying external drives --even if you don't have USB3 ports on your machine it's still worth going for the USB 3 drive.
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Feb 7, 2012
My friend happened to look in Devices and Printers, and in the Multimedia Devices section he had about 10 devices showing up that he never heard of. Six of them were computers with names that he had never heard of, the others were devices that we could not tell what they were.
I expect that these entries mean that at some time they were on the same network that he was on. Would that be correct?
If so, then it is a matter for concern because he never goes on public networks. He only goes on his network at home, and a network in a small office that he rents and shares with one other person. They have their own router with security set up on it, and that router is connected to an Ethernet jack that most likely goes to a switch on a network that also provides internet service to some other offices in the same building.
This computer is only about 2 months old, so these entries can't be too old.
When I looked at his computer, he was on his home network and all those other devices showed as Offline. I right clicked on them all and removed them. Would it be a good guess that perhaps the security of the network at his office was compromised, and those devices were connected to that network at some point?
I told him to monitor and see when they reappear, but he won't be back in that office for 2 weeks.
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Dec 15, 2013
I recently switched my pc from 2 AMD cards to 2 Nvidia cards, when i was preparing to install the 2 cards, i shut down my computer, during the shutdown it asked me to update and shutdown win 8 which i did. ever since i did that my audio devices are not detecting.. nothing i do is working.
When i use my plug and play speakers, they are not recognized... let me rephrase.. in the playback devices menu they show up as "Speakers" as they always have, then quickly disappear, then show up again, then disappear again, then back and forth over and over and over again..... i tried uninstalling my audio drivers and reinstalling. this did not work. i can get sound with the speakers, by just pluggin them into my TV, but i cant control the audio or the 5.1 surround from the tv, it just shows them as stereo...
Asus Sabretooh 990 fx R2
AMD 4.3 vishera FX 8 core
GTX 780Ti (primary)
GTX 480 Superclocked (dedicated physx)
850 modular psu
16GB GDDR3 g.skill
i never had this problem until A) new cards, and B) installed the win 8 update... But i rolled my computer back to a date before that update, and then turned updates off in case that was it..
i've also tried installing drivers directly from realtek, directly from my motherboard website. i've uninstalled and reinstalled, and stopped windows from auto installing during my realtek installs on the drivers...
just cant figure out why it flickers like that, the speakers work fine in other devices (e.g the tv).
Here is a screenshot of when i try to download drivers, i get an error 0xE0000247....
And a pic of my device manger
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Jun 1, 2014
My computer management do not shows local user and group snap-in in windows 8.1. How to enable it, sometimes before it was enabled in it, but when i again see it, it is not there.
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Apr 3, 2013
I notice that when my computer is in sleep mode, I can unplug the external hard drive and the computer will power on again. I never had this issue with Windows 7. Right now I have Windows 8 Pro 64-bit.
Is there any way for me to disable this feature so that I can unplug the external hard drive without turning the computer back on again?
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Jan 19, 2014
Every time I plugin a device (Memory card, Cell phone etc.) Windows 8.1 automatically opens Devices and Printers which is very annoying. I set Autoplay to "Take no action" but in vain. How can I disable this behavior?
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Dec 19, 2013
I have been several problems for a while since I installed Windows 8.
Firstly my screen and WiFi randomly stop working (at different times).
The screen goes blank (black) and it won't do anything (even caps lock) so I think it's completely frozen. Usually I hard reset, but today I got distracted and it eventually came back. No event logs or anything.
With the wifi, it says it can't detect any networks (red cross icon) and again the only fix is a hard reset, reinstalling drivers doesn't work.
Finally, recently my fingerprint scanner wouldn't let me log in. It says in biometric devices that it's unavailable, but none of the explanations applicable. I tried deleting my metrics and reinstalling but nothing...
I have an HP pavilion tx2 1250ea but I had to replace the motherboard and it's a 1050 or something, but obviously it's compatible.
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