Windows 7 Crashes With BSOD On Sleep Resume?
Mar 19, 2012
I am using windows 7 ultimate and facing great problem. Whenever I put my PC to sleep, on resuming it crashes giving a blue screen of death message. I am never able to put my PC on sleep which quite inconvenient. Actually my video card does not support windows 7 aero or there are no WDDM drivers available for my card which is ATI RADEON 9250. I am ready to upload any crash minidump files or any other log files. Also tell me if any WDDM drivers are there for my video card as I am not able to get them anywhere. Is this video card the only reason for the problem
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Jan 10, 2012
i am including the minidump from the latest crash to see if i can get some help with this one, it is driving me nuts. i put the pc to sleep at night and then when resumed in the morning i am either greeted with a smooth working desktop or a bsod. i am at my wits end trying to sort this out, so i will come and ask the experts.
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Jun 5, 2012
I've been running into a strange BSOD with Windows 7. I'm running a Lenovo X220 notebook, Intel i3 2.1 GHz machine. Recently, whenever I put my computer to sleep or hibernate, Windows fails to sleep and I receive a shutdown error upon restarting Windows.
I have already run Memtest, which confirmed the health of my RAM, but I still can't seem to figure this one out.
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Jul 13, 2011
My Windows 7 64-bit laptop crashes when I return to my computer after sleep/hibernate.
I cannot set up symbols on MS debugger (after many attempts) I have attached screenshots of cpu-z (both tabs) and my event viewer which lists 24 critical failures, all event ID 41: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
p.s. Dunno if this is important but the machine is a Sony Vaio but I have uninstalled all sony bloat ware (except Vaio Control Center)
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Oct 17, 2012
I'm running Windows 7 Home Premium SP 1 64-bit on a HP 620 (just a year old).
Lately, whenever I return to the laptop having left it alone for some time (Power Management set to 'Sleep' after 10 mins), and try to resume, I can hear the it resuming (fans etc.), however, the screen remains completely black.
The only solution is to shut down the system manually and boot it up again.
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Apr 21, 2011
I currently run Windows 7 ultimate 64bit, 8gig ram, intel i7-2600k cpu, and my OS runs on an OCZ SSD (all specs are in my profile)Sleep mode is set to S3 in BIOS, I have hibernation disabled (so no hibernation.sys file on my c drive)When I put my computer to sleep then immediately wake it up, the login screen shows instantly, I type in my pass and it loads in like 0.5 seconds.When I put my computer to sleep but wait for around 1-2 hrs before waking it, it shows the login screen instantly but after i hit login, it gives me the Welcome spinning circle thingy for like 20 seconds before I can see my desktop. That's like longer than my entire boot-up time excluding POST.Event viewer doesnt show any performance delay, and I dont think my OS drive (OCZ vertex 2) has a cache so I have it disabled. I'm sure all my mobo drivers and graphic drivers are up to date.
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Jan 13, 2013
Win 7 home premium,4 GB RamApparently the computer resumes from sleep but really it freezes and no input from the keys or mouse are valid---at this point only option is to reboot.
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Feb 6, 2011
Every time I put my computer to sleep or hibernate and wake it up, the computer resumes to a screen stating "Windows failed to shut down correctly" A recent hardware or software change might be the cause and I'm asked to choose how to restart.Quite similar to the screen I would get after a crash.
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Apr 25, 2011
My laptop (Dell Vostro V13) is stuck in some kind of limbo. It went into sleep mode and won't wake up fully! It "resumes" the boot-up sequence right up until the four windows colors do their characteristic swirl animation - then the screen goes black.I can't seem to force a fresh restart b/c every time I power off and back on, the laptop tries to *resume* and gets stuck again.Hitting F2 and F12 allows me to run bios and memory tests, but to no avail. The laptop always attempts a resume.How do I break this sleep-resume cycle and do a fresh restart? Reinstalling the OS is out of the question (too many important files will be erased
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Oct 1, 2012
Having problems with my Windows 7 PC which is periodically slow to resume from sleep.System Specs is up to date, note op system is on 128GB Sandisk SSD.
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Jun 30, 2012
I have a Lenovo ThinkPad T400 running a fresh install of Win7 Pro x64 with SP1. I did the clean install as normal, getting necessary drivers from Lenovo and leaving the rest to Windows. In the past this has worked well.
This time I am having an issue where resuming from sleep or hibernate takes longer than starting the system from shutdown. Looking at the event logs it seems to be driver related. I open the lid, press the power button, and I get nothing other than a power light, no HDD access light as usual. This usually takes quite a while. Once I get to the logon screen, it is unresponsive to both password and fingerprint reader. It sits like that for a while and than after logging on everything works fine.
The machine has ran Norton Internet Security 2012 from day 1 and I have no reason to believe that this is malware related.
I have saved the "Diagnostics-Performance" section of event viewer an EVTX file which should be attached to this post. It will open in event viewer.
EDIT: It says I am not permitted to upload this kind of file? I have uploaded it to MS SkyDrive instead. [URL]
Lenovo ThinkPad T400
Win7 Pro x64 SP1
Intel C2D T9400
8GB RAM
Crucial M4 64GB SSD
500GB Secondary HDD
14" WXGA+ 1440x900
Switchable Intel/ATI Graphics (ATI disabled)
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Apr 6, 2009
Although I found some issues that are almost similar, nothing seems to really solves the issue I have.
Build 7068, x64 freezes after a resume from sleep (S3). The desktop image is visible but the system totally hangs. Only a hard power down works.
I use two USB devices (keyboard and remote) and both can resume the system from sleep. Strangly the system did work for the first day and now even a clean install fails on resume...?
Vista x86, had no issues at all, rock solid operation for almost a year.
System config:
Gigabyte EP45ds4 (BIOS P9), E8400, ATI HD2600pro (this card only works with driver 8.12 in Vista SP2 compatibility mode to enable svideo output), HVR2200.
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Aug 17, 2012
I have a weird issue with my wireless adapters. I will put my computer to sleep and then resume my work a few hours later, when the computer wakes up both wireless adapters are disabled and I have to go into adapter settings to re-enable them. My adapters are a netgear wna1100 usb adapter and an azio pci card adapter.
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May 21, 2012
I am having some issues with Windows and resuming from sleep. I have an overclock of 4.2 GHz and everything works great, but after I resume windows from sleep, the clock drops to normal Turbo Boost Ratios ranging from 3.4 to 3.8. Naturally after a restart the clock goes back to 4.2 as if nothing ever happened.
Note: I have tried Disabling various power functions in the BIOS such as EIST, C1E, etc.
Specs:
Gigabye Z77X-UD5H
i7-2600K @ 4.2GHz
G.SKILL Ripjaws DDR3 2133 16GB
Sapphire 6950 2gb Dirt 3 Edition
Creative X-Fi Titanium
Crucial m4 128GB Rev.000F
600 GB Velociraptor
3 x Other Storage HDDs
Thermaltake Toughpower 850W
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Apr 8, 2012
Have a Windows 7 PC working fine for 6 months, now fails to resume from sleep every time. On attempting to resume the PC appears to go through a powering up loop (Hard disk and fan spin up) which then goes off and repeats indefinitely till you force the power off by holding town power button.When changing 'allow hybrid sleep' in Power Settings to disable; it cured it for a few days. The issue came back, so tried enabling this setting - same result. Disabled again, same result.Update Intel Graphics Drivers to latest. Fixed the issue again, just for a few days.
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Nov 20, 2010
I'm having a problem where if my laptop is idle and the screen goes black, I can't get it to resume. I try moving the mouse and hitting buttons, but nothing happens. I have to completely shut the PC off and start it again. Also, if I put it to sleep, the same thing happens (it goes black but doesn't sleep or resume). My drivers are all up to date but it still happens.
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Nov 20, 2009
Will the computer automatically resume from sleep when Run backup on a schedule is set at a time when the computer is sleeping or do we have to tweak the task scheduler?
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Oct 30, 2009
I installed Windows 7 x64 on my HTPC and have found that after resuming from S3 sleep, my media drive (1TB WD 10EACS) is missing. The drive is not seen in Disk Management and is not discovered when I scan for new hardware. The only way to get the hard drive back is to reboot. Power and data cables are secure. This exact build did not have this issue when running Vista. Win7 is the only change. If I enter S3 and then immediately wake the system the HDD is still there. The problem seems to occur when the HTPC is in standby for a longer period. like overnight.
This is on a GA-MA69GM-S2H motherboard with the SB600 SATA controller running the latest drivers in AHCI mode. I switched to IDE mode and the problem has not occurred for two days. (/crosses fingers)
This is a critical flaw for HTPC use since S3 sleep is a must. My HTPC missed several TV recordings because when it woke up my media drive was gone and I'd like to prevent this from happening again. (This really reduces the WAF!)
I posted on the TechNet forum with others having the same problem here: HDD not waking from sleep Windows 7 RTM?
I thought I'd open the topic for discussion here at Tom's since the forum here is more robust. Anyone else observing this behavior in Windows 7? Does anyone know of a fix for AHCI mode?
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Sep 4, 2012
I have Win7 on my desktop PC, and sometimes when I start up the computer, it won't have any internet access. On more rare occasions, it will do the same thing when I resume from Sleep. Windows usually solves the problem by itself, but it that takes about a minute or so.
I know it's not the modem or the router, becuz other computers on my wi-fi network can access the internet even when the main PC can't. I did a search and found a few things about reinstalling Office 2010 or disabling IPv6, but that doesn't work for some people. Those posts are also 3-4yrs old, so it seems like there should have been patches
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Mar 9, 2012
i have a bit of "weird" problem, that is, my netbook cannot resume properly from sleep BUT hybernation works fine. and the strange thing is, it was a while, lets say couple of months i didnt use sleep mode which used to work perfectly, all latest security updates have been done, etc etc...the computer goes properly into standby (hard disk saves files to memory?) and then the standby led blinks correctly. when i hit any key, the hard drive loads something for about 3-4 seconds, then Caps lock and Scroll Lock lights on the keyboard turn on (as if it was the check when you boot the pc) and then they stay stuck on and everything is idle, i have tried to leave the computer there 5 minutes, nothing happened, those 2 lights are stuck on... to get the pc back on i have to long press the power button so forcing a reset, when comp boots, it will detect something went wrong asking me what i want to do, i choose "boot normally" and is back up, this is what i have in the admin error log if that can give any hint, in referse order (newer first): 0 Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x22224330DF61. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
1 The following boot-start or system-start driver(s) failed to load: cdrom
2 Engine and VDF could not be loaded from installation directory. Engine and VDF will be loaded from a backup copy. >> AVIRA
3 The print spooler cannot start because the PrinterBusEnumerator could not start. Error code 0x490. This can occur because of system instability or a lack of system resources.
4 Audit events have been dropped by the transport. 0
5 The driver DriverWUDFRd failed to load for the device USBVID_147E&PID_10005&9195cc&1&1. Warning, Kernel PnP
6 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. CRITICAL, KERNEL POWER
7 The previous system shutdown at 07:28:23 on ‎09/‎03/‎2012 was unexpected.so perhaps keyboard problem? see below: the ONLY relevant hardware change i did recently was to swap keyboard with an OEM one as the stock one was kaput (though i still have it for a test which i have to do this evening). i am talking about the very onboard keyboard, not an external one, i purchased a OEM compatible one that works perfectly but to be precise is not the original.on startup i have avira, battery care (beta version) and the wireless utility, always had them.i have tried the following which haven'ty made ANY difference:
- changing Power options, restored "defaults", changed hybrid sleep on/off
- BIOS is useless as there's no power management options, is a netbook.
- roll back / reinstalled Nvidia video drivers
- my netbook has 2 onboard video cards, an nvidia and an integrated intel, i tested both configurations but the problem is IDENTICAL therefore i would skip the "video card problem" if that makes sense...
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Apr 15, 2011
I am having this blue screen error often occurs during resume from hibernate or sleep. Have been reading bleeping computers.com and figured out where to find the error report, and pasted it below. NO hardware or software changes done, everything seems to be updated from the update advisory. Please help me find a solution, it's getting annoying to have a computer these days and slightest problem.
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Jun 12, 2011
Occasionally, when resume from hibernation/suspend, display brightness control doesn't work. Means that Fn + F2,F3 doesn't work, change from Windows Power Options doesn't work, change from intel graphic doesn't work. If I have to restart some services to get it working? It's occasional and I can't find anything exact in EventLog. My system is HP Probook 4230s with Core i5-2410 with intel HD3000. Latest patches on both Win 7 Pro 32-bit and intel driver. Restart machines solve the problem, re-hibernate or re-suspend machine occasionally solve the problem, but mostly not.
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Jan 23, 2011
simply put every time my computer is on hibernate i get the BSOD when i resume windows, if i choose resume windows normally it works fine as if nothing happened, I've searched online, and lots of threads and forums say that i should locate and upload my dump files or folder and so on, i have windows 7 64x, but i can't seem to find any dump, no folder and no .dmp files either also tried *.dmp i got a few Mozilla dumps but that's it, even used SF Diagnostic Tool, and it says no dumps found?
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Dec 31, 2011
If i allow or manually put the computer into sleep mode and try to wake up it crashes. I start windows normally and use who crashed to analyze. This is what I get. Its only when going into sleep mode, never anything else.I built the PC myself and everything is install correctly and brand new. It isnt the first PC ive built either. Ive checked all the drivers, at least I think I have......
On Sat 12/31/2011 6:07:52 PM GMT your computer crashed crash dump file: C:WindowsMinidump123111-8829-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40) Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5) Error: PAGE_FAULT_IN_NONPAGED_AREA file path: C:Windowssystem32 toskrnl.exe product: Microsoft� Windows� Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. On Sat 12/31/2011 6:07:52 PM GMT your computer crashed crash dump file: C:Windowsmemory.dmp This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5) Error: PAGE_FAULT_IN_NONPAGED_AREA Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
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Feb 11, 2011
Ever since i did a fresh install of Windows 7 Ultimate x64 I have been unable to resume from hibernate.My laptop is Toshiba Qosmio X305-Q706?
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Jan 26, 2011
I installed Windows 7 on my computer 1 month ago. It was working great until last week. Now it crashes almost every time I wake it up from sleep mode.I tried to attach the minidump files but got the message that I don't have permission. I am logged in as the administrator so not sure why I'm having this problem.
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Jun 21, 2012
Whenever I press the sleep button on my computer, or when I leave it idle and it goes to sleep by itself, I get a blue screen of death. I would really like to solve thiNow, this computer came with an AMD video card, but I uninstalled those drivers and took out the video card and installed a GTX 570 from EVGA. The drivers are up to date, so I am pretty sure the new hardware is installed correctly. Furthermore, it was not doing this for the first few months of having the video card installed. This is very recent, so I don't understand what it could be
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Aug 9, 2012
After the computer has been put to sleep a couple of times without rebooting Google News, some times CNN and several other web crash Firefox. Sometimes restarting Firefox allows me to open the website, sometimes it just keeps crashing. Rebooting "fixes" the problem but this tells me that Sleep is actually the problem. I notice that memory usage after a sleep is about 30% than after a sleep. This tells me that some processes are not "waking up".
I have only started using Sleep in the last couple of weeks so that's why I'm pretty sure is a Sleep/Firefox problem. Your comments are solicited.
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Sep 9, 2011
Sleep mode crash
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation.
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May 13, 2011
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 93811 MB; D: Total - 442862 MB, Free - 188188 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled'
Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. After I have turned my laptop off normally and then turned it back on I get the windows has crashed screen, asking me if I would like to start my computer in safe mode or normal. I do not get a BSOD. The error message when i log back in says the files that describe the problem are: C:WindowsMEMORY.DMP.
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Nov 3, 2012
My computer has been crashing every time it goes into sleep mode. I just bought it 2 months ago, so this is especially troubling. It works fine, other than getting the Blue Screen of Death every time I wake it up. Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64 Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\110312-19172-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
[code]....
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