Hard Drives Disappear After Sleep Resume
Oct 30, 2009
I installed Windows 7 x64 on my HTPC and have found that after resuming from S3 sleep, my media drive (1TB WD 10EACS) is missing. The drive is not seen in Disk Management and is not discovered when I scan for new hardware. The only way to get the hard drive back is to reboot. Power and data cables are secure. This exact build did not have this issue when running Vista. Win7 is the only change. If I enter S3 and then immediately wake the system the HDD is still there. The problem seems to occur when the HTPC is in standby for a longer period. like overnight.
This is on a GA-MA69GM-S2H motherboard with the SB600 SATA controller running the latest drivers in AHCI mode. I switched to IDE mode and the problem has not occurred for two days. (/crosses fingers)
This is a critical flaw for HTPC use since S3 sleep is a must. My HTPC missed several TV recordings because when it woke up my media drive was gone and I'd like to prevent this from happening again. (This really reduces the WAF!)
I posted on the TechNet forum with others having the same problem here: HDD not waking from sleep Windows 7 RTM?
I thought I'd open the topic for discussion here at Tom's since the forum here is more robust. Anyone else observing this behavior in Windows 7? Does anyone know of a fix for AHCI mode?
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Oct 17, 2012
I'm running Windows 7 Home Premium SP 1 64-bit on a HP 620 (just a year old).
Lately, whenever I return to the laptop having left it alone for some time (Power Management set to 'Sleep' after 10 mins), and try to resume, I can hear the it resuming (fans etc.), however, the screen remains completely black.
The only solution is to shut down the system manually and boot it up again.
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Apr 2, 2012
I have got an HTPC/Server that has a lot of hard drives in it. The OS is run off a SSD and of all the hard drives, the one that really gets used is 1.5TB WD drive for recording of the television.
I have set Windows up so it turns off hard disks off after 20 minutes if they are not being used which is fine, but my problem is that my computer automatically goes into Sleep Mode (S3 hybrid sleep) when it is not recording anything and when it wakes up all the hard drives spin back up.
Is there any way to keep hard drives spun down even when resuming from sleep?
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Apr 21, 2011
I currently run Windows 7 ultimate 64bit, 8gig ram, intel i7-2600k cpu, and my OS runs on an OCZ SSD (all specs are in my profile)Sleep mode is set to S3 in BIOS, I have hibernation disabled (so no hibernation.sys file on my c drive)When I put my computer to sleep then immediately wake it up, the login screen shows instantly, I type in my pass and it loads in like 0.5 seconds.When I put my computer to sleep but wait for around 1-2 hrs before waking it, it shows the login screen instantly but after i hit login, it gives me the Welcome spinning circle thingy for like 20 seconds before I can see my desktop. That's like longer than my entire boot-up time excluding POST.Event viewer doesnt show any performance delay, and I dont think my OS drive (OCZ vertex 2) has a cache so I have it disabled. I'm sure all my mobo drivers and graphic drivers are up to date.
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Jan 10, 2012
i am including the minidump from the latest crash to see if i can get some help with this one, it is driving me nuts. i put the pc to sleep at night and then when resumed in the morning i am either greeted with a smooth working desktop or a bsod. i am at my wits end trying to sort this out, so i will come and ask the experts.
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Jan 13, 2013
Win 7 home premium,4 GB RamApparently the computer resumes from sleep but really it freezes and no input from the keys or mouse are valid---at this point only option is to reboot.
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Jun 30, 2012
I have a Lenovo ThinkPad T400 running a fresh install of Win7 Pro x64 with SP1. I did the clean install as normal, getting necessary drivers from Lenovo and leaving the rest to Windows. In the past this has worked well.
This time I am having an issue where resuming from sleep or hibernate takes longer than starting the system from shutdown. Looking at the event logs it seems to be driver related. I open the lid, press the power button, and I get nothing other than a power light, no HDD access light as usual. This usually takes quite a while. Once I get to the logon screen, it is unresponsive to both password and fingerprint reader. It sits like that for a while and than after logging on everything works fine.
The machine has ran Norton Internet Security 2012 from day 1 and I have no reason to believe that this is malware related.
I have saved the "Diagnostics-Performance" section of event viewer an EVTX file which should be attached to this post. It will open in event viewer.
EDIT: It says I am not permitted to upload this kind of file? I have uploaded it to MS SkyDrive instead. [URL]
Lenovo ThinkPad T400
Win7 Pro x64 SP1
Intel C2D T9400
8GB RAM
Crucial M4 64GB SSD
500GB Secondary HDD
14" WXGA+ 1440x900
Switchable Intel/ATI Graphics (ATI disabled)
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Feb 6, 2011
Every time I put my computer to sleep or hibernate and wake it up, the computer resumes to a screen stating "Windows failed to shut down correctly" A recent hardware or software change might be the cause and I'm asked to choose how to restart.Quite similar to the screen I would get after a crash.
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Apr 25, 2011
My laptop (Dell Vostro V13) is stuck in some kind of limbo. It went into sleep mode and won't wake up fully! It "resumes" the boot-up sequence right up until the four windows colors do their characteristic swirl animation - then the screen goes black.I can't seem to force a fresh restart b/c every time I power off and back on, the laptop tries to *resume* and gets stuck again.Hitting F2 and F12 allows me to run bios and memory tests, but to no avail. The laptop always attempts a resume.How do I break this sleep-resume cycle and do a fresh restart? Reinstalling the OS is out of the question (too many important files will be erased
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Apr 6, 2009
Although I found some issues that are almost similar, nothing seems to really solves the issue I have.
Build 7068, x64 freezes after a resume from sleep (S3). The desktop image is visible but the system totally hangs. Only a hard power down works.
I use two USB devices (keyboard and remote) and both can resume the system from sleep. Strangly the system did work for the first day and now even a clean install fails on resume...?
Vista x86, had no issues at all, rock solid operation for almost a year.
System config:
Gigabyte EP45ds4 (BIOS P9), E8400, ATI HD2600pro (this card only works with driver 8.12 in Vista SP2 compatibility mode to enable svideo output), HVR2200.
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Aug 17, 2012
I have a weird issue with my wireless adapters. I will put my computer to sleep and then resume my work a few hours later, when the computer wakes up both wireless adapters are disabled and I have to go into adapter settings to re-enable them. My adapters are a netgear wna1100 usb adapter and an azio pci card adapter.
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Oct 1, 2012
Having problems with my Windows 7 PC which is periodically slow to resume from sleep.System Specs is up to date, note op system is on 128GB Sandisk SSD.
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May 21, 2012
I am having some issues with Windows and resuming from sleep. I have an overclock of 4.2 GHz and everything works great, but after I resume windows from sleep, the clock drops to normal Turbo Boost Ratios ranging from 3.4 to 3.8. Naturally after a restart the clock goes back to 4.2 as if nothing ever happened.
Note: I have tried Disabling various power functions in the BIOS such as EIST, C1E, etc.
Specs:
Gigabye Z77X-UD5H
i7-2600K @ 4.2GHz
G.SKILL Ripjaws DDR3 2133 16GB
Sapphire 6950 2gb Dirt 3 Edition
Creative X-Fi Titanium
Crucial m4 128GB Rev.000F
600 GB Velociraptor
3 x Other Storage HDDs
Thermaltake Toughpower 850W
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Oct 23, 2012
I updated the SATA AHCI controller from device manager and rebooted. Shortly after I noticed disk drives F:, Z:, and X: are gone. No big deal I'll just repartition right? No they aren't showing up in Disk Management? The driver I installed I got from gigabyte it was a preinstall driver for ahci. I just installed windows 7 64 yesterday to a Samsung 830 256gb and it was working fine maybe I shouldn't have messed with it. C: drive is working fine just the other 3. Should I roll the driver back? System restore? Did I install the wrong driver?
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Mar 19, 2012
I am using windows 7 ultimate and facing great problem. Whenever I put my PC to sleep, on resuming it crashes giving a blue screen of death message. I am never able to put my PC on sleep which quite inconvenient. Actually my video card does not support windows 7 aero or there are no WDDM drivers available for my card which is ATI RADEON 9250. I am ready to upload any crash minidump files or any other log files. Also tell me if any WDDM drivers are there for my video card as I am not able to get them anywhere. Is this video card the only reason for the problem
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Apr 8, 2012
Have a Windows 7 PC working fine for 6 months, now fails to resume from sleep every time. On attempting to resume the PC appears to go through a powering up loop (Hard disk and fan spin up) which then goes off and repeats indefinitely till you force the power off by holding town power button.When changing 'allow hybrid sleep' in Power Settings to disable; it cured it for a few days. The issue came back, so tried enabling this setting - same result. Disabled again, same result.Update Intel Graphics Drivers to latest. Fixed the issue again, just for a few days.
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Nov 20, 2010
I'm having a problem where if my laptop is idle and the screen goes black, I can't get it to resume. I try moving the mouse and hitting buttons, but nothing happens. I have to completely shut the PC off and start it again. Also, if I put it to sleep, the same thing happens (it goes black but doesn't sleep or resume). My drivers are all up to date but it still happens.
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Nov 20, 2009
Will the computer automatically resume from sleep when Run backup on a schedule is set at a time when the computer is sleeping or do we have to tweak the task scheduler?
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Sep 4, 2012
I have Win7 on my desktop PC, and sometimes when I start up the computer, it won't have any internet access. On more rare occasions, it will do the same thing when I resume from Sleep. Windows usually solves the problem by itself, but it that takes about a minute or so.
I know it's not the modem or the router, becuz other computers on my wi-fi network can access the internet even when the main PC can't. I did a search and found a few things about reinstalling Office 2010 or disabling IPv6, but that doesn't work for some people. Those posts are also 3-4yrs old, so it seems like there should have been patches
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Mar 9, 2012
i have a bit of "weird" problem, that is, my netbook cannot resume properly from sleep BUT hybernation works fine. and the strange thing is, it was a while, lets say couple of months i didnt use sleep mode which used to work perfectly, all latest security updates have been done, etc etc...the computer goes properly into standby (hard disk saves files to memory?) and then the standby led blinks correctly. when i hit any key, the hard drive loads something for about 3-4 seconds, then Caps lock and Scroll Lock lights on the keyboard turn on (as if it was the check when you boot the pc) and then they stay stuck on and everything is idle, i have tried to leave the computer there 5 minutes, nothing happened, those 2 lights are stuck on... to get the pc back on i have to long press the power button so forcing a reset, when comp boots, it will detect something went wrong asking me what i want to do, i choose "boot normally" and is back up, this is what i have in the admin error log if that can give any hint, in referse order (newer first): 0 Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x22224330DF61. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
1 The following boot-start or system-start driver(s) failed to load: cdrom
2 Engine and VDF could not be loaded from installation directory. Engine and VDF will be loaded from a backup copy. >> AVIRA
3 The print spooler cannot start because the PrinterBusEnumerator could not start. Error code 0x490. This can occur because of system instability or a lack of system resources.
4 Audit events have been dropped by the transport. 0
5 The driver DriverWUDFRd failed to load for the device USBVID_147E&PID_10005&9195cc&1&1. Warning, Kernel PnP
6 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. CRITICAL, KERNEL POWER
7 The previous system shutdown at 07:28:23 on 09/03/2012 was unexpected.so perhaps keyboard problem? see below: the ONLY relevant hardware change i did recently was to swap keyboard with an OEM one as the stock one was kaput (though i still have it for a test which i have to do this evening). i am talking about the very onboard keyboard, not an external one, i purchased a OEM compatible one that works perfectly but to be precise is not the original.on startup i have avira, battery care (beta version) and the wireless utility, always had them.i have tried the following which haven'ty made ANY difference:
- changing Power options, restored "defaults", changed hybrid sleep on/off
- BIOS is useless as there's no power management options, is a netbook.
- roll back / reinstalled Nvidia video drivers
- my netbook has 2 onboard video cards, an nvidia and an integrated intel, i tested both configurations but the problem is IDENTICAL therefore i would skip the "video card problem" if that makes sense...
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Apr 15, 2011
I am having this blue screen error often occurs during resume from hibernate or sleep. Have been reading bleeping computers.com and figured out where to find the error report, and pasted it below. NO hardware or software changes done, everything seems to be updated from the update advisory. Please help me find a solution, it's getting annoying to have a computer these days and slightest problem.
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Jun 12, 2011
Occasionally, when resume from hibernation/suspend, display brightness control doesn't work. Means that Fn + F2,F3 doesn't work, change from Windows Power Options doesn't work, change from intel graphic doesn't work. If I have to restart some services to get it working? It's occasional and I can't find anything exact in EventLog. My system is HP Probook 4230s with Core i5-2410 with intel HD3000. Latest patches on both Win 7 Pro 32-bit and intel driver. Restart machines solve the problem, re-hibernate or re-suspend machine occasionally solve the problem, but mostly not.
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Sep 22, 2012
my problem is that sometimes when i turn on my computer i only have 1 dvd drive( i have 2 installed+3 other internal harddrives), and my primary disc that i have my os on. this does not happen when i use another harddrive with same os on, so i think it have to be driver sort of problem. they have never disappeared in bios, only in Windows 7 on 1 of the discs with os. does anybody know a fix for this? i really dont want to reinstall/wipe my disc. and i have both checked the cables an even switched them to new ones, still showing in bios but not in os. if it were only 1 drive i might consider it dying, but when it's 3 drives witch all pass chkdsk+dvd drive it must be something else? this is a almost new selfbuild pc so i know everything inside is OK.
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Oct 8, 2011
make a dualboot comp by adding windows XP to a new partition. I created the new partition with 20gb. (From the 500 of my actual harddrive)But before I actually installed on that, I got distracted with a second harddrive that my dad got(for no reason). It had a full copy of Windows XP backed up on it from another computer, so I figured I would just use that for the dualboot. I plugged it in (wired the same way as my old harddrive, but different data slot), restarted, checked the harddrive in explorer - all the data was there / reading correctly / etc, and I used 'easyBCD' to add the new harddrive to the boot list.(Which, of course, crashes if I try to start it. I just wanted to see what it would do). For a reason I can't remember, I unplugged the second harddrive for a bit, started the computer on accident (I don't know if anything loaded before I shut it off), and then when I plugged it back in.Windows 7 would not launch. It goes to a DOS-like window, except it's just a flashing _ and it never does anything even after a few minutes. XP didn't work still.. so I decided to reinstall XP (as I couldn't tell which harddrive was which on the list, I unplugged the main harddrive while installing onto the new).. and when I did this.. it formatted and installed fully... then restarted.. then restarted.. and restarted.. and just kept restarting, never showing any thing past the manufacturer logo/BIOS load-button-message-thing. So, I then try to use my 3-disk Windows7Recovery disk(burned myself with a program apparently included by the manufacturer.) It installed fully, appearing to work.. but when I launched it, it said "Invalid Partition Table" and wouldn't boot past that. When I insert my driver installer disk, it gives me a basic DOS window thing. dir A: shows the files in the disk. dir B: for some reason shows the same. C: says "Error reading from drive C: DOS area: general failure". All other letter:'s just say "invalid drive". (I'm doing this with both harddrives in.) I attempted connecting the harddrives to an old computer, but it gave an error for both. (It detected the harddrives, but said it had an error reading from it. Windows Explorer asked me to format it... {i'm willing to format one of the drives if anybody thinks it will help, but the old harddrive has data I'd prefer not to lose.} ) Looking on google, I saw several problems that all have similar problems (less overdescripptive than I am though) but none of the fixes suggested worked for me. Also - as I have two different with different errors, I only need to make one of them work.)Also - my other available computer has a CD burner / floppy drive if either are required. I also have several USB's. The computer can boot from USB's and CD's (tested), and I could easily take the floppy thingy and connect it to the computer.also - this computer is probably still under warranty unless unscrewing the hard drive voids it. .. does that count as modification of the computer?
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Jan 9, 2012
When I press Sleep button, I expect Windows to get into sleep mode at once. But why Windows spins up CD/DVD drive? This is very annoying, since I am putting my laptop to sleep mode several times a day.
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Apr 6, 2011
i built me a gaming computer with windows 7, its up and running. I have a old Dell with Windows Xp that i have had for 5 years. I want to put that hard drive in my new computer. is this possible? will there be any conflicts? I want to make it so maybe in bios i can select witch OS to boot up. Or maybe it defaults to Win7 and i can switch to WinXp whenever i wanted.
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May 16, 2011
I've recently purchased a PC with 1 64GB SSD and 1TB HD. Contrary to instructions the seller uploaded everything onto the SSD at C: and not just the OS. He now says I should use a disk partitioner to transfer the files. Also to reset my BIOS.
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Dec 16, 2009
I currently have a dual boot of Windows Vista Ultimate on one hard drive and Windows 7 RC1 on the other and was planning on
upgrading to Windows 7 ultimate. I have could either upgrade my Vista hard drive which would be easy or I could upgrade the release candidate Windows 7 which is a fresh install on a new drive. Which should I put Windows 7 on?
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Feb 5, 2013
If I Format my Hard drives ,do I lose all my systems ,Like Windows???
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Jun 3, 2011
I have two laptops that are identical...HP Compaq nw9440. I have a 100gig drive in LAPTOP#1, and a 750gig drive in LAPTOP#2. Both drives are running an identical Windows 7 Enterprise typical install. Can I put the 750gig drive in to LAPTOP#1? Can I create and save an NTBTLOG.txt file from each laptop (I.E. ntbtlog-LP1.txt) and select either one during the boot-up? The reason is LAPTOP#2 is not running very well. It has been dropped and I fear the motherboard may have a crack in it causing random boot problems. Sometimes the laptop doesn't even recognize the hard drive.
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Jul 28, 2009
64installed on c, win 7 later installed an d. dual boot has been working perfectly until
something caused the drives to switch. now win 7 starts ok but looks for all it's files on c, which is locked.
vista starts up fine, and sees all it's files on c as it should.
my windows 7 repair disk, created at start of win 7, does not correct problem, nor does system restore.
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