LCD Brightness Control Doesn't Work After Resume From Sleep / Hibernation

Jun 12, 2011

Occasionally, when resume from hibernation/suspend, display brightness control doesn't work. Means that Fn + F2,F3 doesn't work, change from Windows Power Options doesn't work, change from intel graphic doesn't work. If I have to restart some services to get it working? It's occasional and I can't find anything exact in EventLog. My system is HP Probook 4230s with Core i5-2410 with intel HD3000. Latest patches on both Win 7 Pro 32-bit and intel driver. Restart machines solve the problem, re-hibernate or re-suspend machine occasionally solve the problem, but mostly not.

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Keyboard Brightness Commands Only Work After 'Sleep', Latitude E5410

Jul 7, 2012

This has been going on for ages. Upon a fresh boot, keyboard brightness dimming does not work until I put laptop to sleep. Then, the FN+up/down works fine. I can't remember if this has always been the case, but I know when I first got my laptop, Windows 7 pre-installed, the auto-dimmer was working. Now I am not sure it is (not that I mind, I don't want it on). Now, when I check Advanced Power Options, the "enable auto dimmer" isn't even listed.

I pretty much need to have quick brightness keyboard control due to my light sensitivity. Win+X is annoying to resort to.

Also, when the FN+up/down keys DO work to change the brightness, it says: "Ambient Light Sensor Disabled". (Also also, I checked, and I have no "sensors" installed, so says my system.) Also, my keyboard has a FN+Auto Dimmer key that is the 'left' key in the arrow set, but it doesn't appear to do anything. Or am I completely missing that THIS might be what I need to hit in order to enable keyboard dimming commands? (I haven't tried, but right now, after coming out of Sleep mode, the dimming commands are working and the "auto" option does nothing).

Anyway....

Windows 7 Home Premuim
Dell Latitude E5410
Intel Core i5 m450 2.5ghz
4gb ram
32bit
DirectX 11
Intel HD Graphics 1562mb 60hz

Don't know what else you need to know. I did some searching online and this might be a BIOS setting, but I didn't want to go that route before I talk to someone. (PS, Power Options, as far as I can tell, only lets me manually, on the screen, adjust brightness - it seems to have no control over keyboard adjustment settings).

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RC1762307/01
3139 228 53391
HP SPS: 464793-001
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I've tried troubleshooting the problem myself but my limited understanding of how my laptop actually functions means there's only so far I can go by myself. Is there any way I can go about fixing this or will I need to get someone to take a look at it? ETA: I just tried waking the computer from Sleep only to find that it had a similar problem there as well. No flashing cursor, but the screen just went black and the machine wouldn't respond until I turned it off and back on.

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The only solution is to shut down the system manually and boot it up again.

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My system:
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I have saved the "Diagnostics-Performance" section of event viewer an EVTX file which should be attached to this post. It will open in event viewer.

EDIT: It says I am not permitted to upload this kind of file? I have uploaded it to MS SkyDrive instead. [URL]

Lenovo ThinkPad T400
Win7 Pro x64 SP1
Intel C2D T9400
8GB RAM
Crucial M4 64GB SSD
500GB Secondary HDD
14" WXGA+ 1440x900
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System config:

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Specs:

Gigabye Z77X-UD5H
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