HP Laptop Will Not Resume After Hibernation
Dec 2, 2011
I've recently encountered a problem on trying to take my laptop out of Hibernate mode. The machine hibernates normally, but when attempting to resume it will display a black screen with a flashing cursor in the top right-hand corner, then get stuck there. At the moment this is more an irritation than a serious issue as manually turning the machine off and on again at the power button offers me the choice between trying again and deleting the hibernation file's data and rebooting as normal. If I choose the first option the computer will lock in the same place as before; the second option has it booting as normal.
I've tried troubleshooting the problem myself but my limited understanding of how my laptop actually functions means there's only so far I can go by myself. Is there any way I can go about fixing this or will I need to get someone to take a look at it? ETA: I just tried waking the computer from Sleep only to find that it had a similar problem there as well. No flashing cursor, but the screen just went black and the machine wouldn't respond until I turned it off and back on.
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Dec 5, 2010
I have a problem with hibernate/sleep in windows 7.when i set pc to hibernate or sleep, the power turn off, but it does not resume. I press any key on keyboard, power does not come back on, then i push power button, power on and display not windows unexpected shutdown screen, choose safe mode or start windows normally, no blue screen or crash dump. I tried all kinds of settings. still same.
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Apr 18, 2011
On a brand new, freshly installed Windows 7 Ultimate 64. I get the following error when resuming from Hibernate: "Your computer can't come out of hibernation. Status 0xc000009a". No other info, no reference to any file such as hyberfil.sys. I have tried to "powercfg -h on/off", reboot defrag and reactivate hibernation, however the problem is still there.....what can I try?
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Jun 12, 2011
Occasionally, when resume from hibernation/suspend, display brightness control doesn't work. Means that Fn + F2,F3 doesn't work, change from Windows Power Options doesn't work, change from intel graphic doesn't work. If I have to restart some services to get it working? It's occasional and I can't find anything exact in EventLog. My system is HP Probook 4230s with Core i5-2410 with intel HD3000. Latest patches on both Win 7 Pro 32-bit and intel driver. Restart machines solve the problem, re-hibernate or re-suspend machine occasionally solve the problem, but mostly not.
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Dec 8, 2012
When I put my computer in hibernation, sometimes when I wake it, it hangs at the user select screen, or it just shows a black screen. Sometimes I can reset the computer after it has hanged, and try again resuming from hibernation, and many times it will work after a couple of tries. Other times after resetting I won't get the prompt to try again with resuming (the other option is to delete hibernation data and reboot the system) but I will get the usual screen that says that Windows was not shut down correctly (with all the options for safe mode, etc). If I cannot resume and I get the screen with safe mode and all the other crap, I finally log in I get a notice that there was a critical error, in the details I see BlueScreen and other data, but I actually never get a blue screen. In the dump folder, there are no dmp files related to the hibernation hanging.
Anyway, when it happens, I see several Event 18 WHEA-Logger in the event viewer, about 6 of them every time.What's weird though, is that I literally have NO problems with this computer other than this. The only times it hangs is when I resume it from hibernation. I can play games or run stress tests with or without overclock and the system is 100% stable. But there is some problem that prevents it from resuming from hibernation correctly, so every time I use it is basically a gamble because it has like 50% chance of working.I tried EVERY SINGLE solution I found with google related to hibernation problems, and it's still there. I even formatted and reinstalled Windows from scratch, and it's still there. I'm positive I updated every single driver for every hardware I have and nope, no solution.I know the WHEA error is related to the hardware but like I said, everything works PERFECTLY once the system starts up properly, or when it resumes from hibernation properly. [code]
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Jun 15, 2011
I've had my HP laptop for going on two years now and it's been acting up. It's mainly in the hibernation field and it started when i turned the start up GUI off (saved me about 15 seconds in start up) and first installed Ubuntu. I've read elsewhere and it said that my drivers need updated, but Windows update AND HP support assistant said that everything's up-to-date. I want to start from hibernation again. Oh, one more thing the screen is just a white dash (_).
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Dec 13, 2012
how an I fix the automatically hibernation of my laptop?
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Jan 28, 2013
I have a Samsung Laptop and it was in hibernation mode when it was knocked off of an ottoman and fell about a foot and landed right side up on the floor. When I opened it there was nothing but a black screen with a cursor on it. So I turned it off by holding down the power button and then turned it back on the sumsung start up screen came on and then the screen was black except for a Little flashing white bar on the upper left hand side and then it just stays that way, I have also tried taking out the battery but it did not work. One time it came up with an error saying your computer can't come out of hibernation anything not saved previously will be lost and at the bottom it says enter=continue but when I hit enter nothing happens.
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Jun 4, 2011
I've recently started having the problem that my laptop immediately resumes after I press hibernate. I press the power button (which is configured to Hibernate) or press Hibernate in the shutdown menu, it starts to hibernate like usual, but then as soon as it goes to the Windows 7 screen saying something like "Hibernating...", it goes straight back to working properly, and not hibernating. I have made sure my networking devices are allowed to turn off, and that option for my mouse and trackpad is greyed out.
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May 28, 2012
I was recovering my laptop to it's factory settings, and during this, I closed the lid which caused it to hibernate mid recovery.When I now lift up the lid and click the power button, it does not switch on, as though it has been drained of power (it hasn't)I have tried putting it on the AC and holding power for 30 seconds.I've tried it without the battery, with and all the possible ways; all resulting in a dead end
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May 23, 2011
Earlier today, my laptop wouldn't wake up from hibernation, so i restarted it. I got it started and it said there was a windows error and suggested i boot up as normal. I did that and it was all running fine. But the sound wasn't working! The issue of sound not working has happened before so i just restarted the computer (because that has fixed the problem in the past). It started the boot up as normal and almost made it to the log in screen, but wouldn't pass the black screen before the log in. I thought that was very odd so i restarted it after waiting about ten minutes of nothing happening. It then started up with the suggestion to run the start up repair program. I highlighted that and hit enter. it started up, went to a black screen, then after about 3 or 4 minutes, loaded what looked like a blueish wallpaper. it didn't do anything after that for about 15 minutes, then it loaded the repair program. I ran that for 40 minutes but it didn't appear to do anything so i hit cancel. It then gave me the option to do a system restore, which i did. I restored my system to about 2 weeks ago, seeing as i didn't have any problems 2 weeks ago. It restarted and booted up, this time staying on the black screen for about 3 minutes, then going to the log in. It logged in perfectly fine, but there's still no sound. I tried opening the troubleshooter, but it won't open. For some reason, Google chrome works fine, and task manager does too, but some programs won't open. It's like, they try to open, and the task manager says they're running, but they won't appear on screen. Programs like, Steam client, iTunes, System recovery. Those were three different ones that i tried and didn't work. It appears to be quite random. I tried running Boost speed to see if it could diagnose a problem, but it said that it couldn't connect to the drives. I ran my antivirus software to see if it was a virus causing the problem, but it came up with the same error! I really am at a loss for what's going on! This laptop is only 5 or 6 months old. The drives shouldn't be failing already. [code]
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Dec 21, 2011
when i did the powercfg -LASTWAKE, it didn't show the wake source, same thing in event viewer, how do i know what's causing this?
Wake History Count - 1
Wake History [0]
Wake Source Count - 0
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Feb 11, 2013
I'm not sure if this is the right place to post this..but..my laptop HP ProBook 4540s..i just bought it...i make it to go to stanby mode..but when i press the ON button..from the lights I see the laptop is ON..i hear windows sounds..but I don't see any picture..if I'm not mistaken it happens with both standby and hibernation modes
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Oct 17, 2012
I'm running Windows 7 Home Premium SP 1 64-bit on a HP 620 (just a year old).
Lately, whenever I return to the laptop having left it alone for some time (Power Management set to 'Sleep' after 10 mins), and try to resume, I can hear the it resuming (fans etc.), however, the screen remains completely black.
The only solution is to shut down the system manually and boot it up again.
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Feb 12, 2012
I just had a scary experience with my Toshiba A665-S6095 laptop. I had it running this morning and closed the lid, which hibernates it. About 3pm, I opened the lid and hit the power button, whereupon it gave me the "Windows did not close properly.. ." message. What? How? All I did was close the lid.So anyway, I choose "Start Windows normally". Get blank screen with cursor blinking in upper left corner, but Windows does not boot. Disconnect power cord and removed battery. Waited 10 minutes. Put battery back in, inserted power cord. Turned on. When BIOS icon appeared, hit F2 to enter BIOS. Checked everything; all A-OK.
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Sep 9, 2012
this morning I woke up to find my laptop was active and I was worried it might overheat now the past few days it has been doing and I did some research, and I am wondering should I make it so that tasks can't wake the machine up?
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Jan 15, 2013
Yesterday I just experienced something weird from my laptop. It became a lot faster after about 4 or 5 times series of hibernation. My laptop is the old Acer Aspire 4530 with proc. AMD Turion X2, Win 7 32-bit, Nvidia GeForce 9100mG, and 3GBs of RAM.
Yesterday I never turned my laptop off during all day. I just hibernate it after 2 or 3 hours, turn it on again, then hibernate, turn on, and so on, starting in the morning until evening. This action repeated about 5 times so I did total of 5 times of hibernation, then at night when I played game in my laptop it just became alot faster. This never happened before.
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Oct 19, 2011
Freeze/crash after hibernation - Acer 5515 laptop
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Jul 2, 2012
This is an acer aspire laptop that is stuck in hibernation/sleep mode. It has windows 7, the power light blinks, no response whatsoever to windows key or any other keys including ctrl alt del. I have checked without memory and hard drive and have the same results. It will power off but will not get out of hibernation mode while it is turned on.
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Sep 17, 2010
How do you stop laptop from going into hibernation mode / sleep mode?
I run a program that takes 8 hours. I need the laptop to stay awake.
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Feb 21, 2013
My computer wont resume with windows resume loader. Anytime i start the computer from a shutdown or hibernation/sleep it gives me the option of continue with system resume or delete restoration data and proceed to system boot menu. If i click continue with resume it gives a black screen with this "_" in the upper left corner and never loads. It doesn't let me go back to what i was doing upon using hibernate, sleep, or anything that would save what i was doing.
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Mar 23, 2011
Is it possible to set a welcome screen on resume? I know that on display properties there is an option to set a logon screen on resume, but I would like to get a welcome screen.Actually, I'm pretty sure that my settings were like that till yesterday - after 10 minutes of inactivity my display would turn off, and then on resume I would get a welcome screen.
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May 24, 2011
I've been searching for a solution to this one for a while, and many people seem to have similar issues, but with subtle differences.
For me, the are occasions when I can't get windows to resume. Basically, it seems like 3 out of 4 times I can bring the computer from sleep or hibernation just fine, but the fourth time, the monitor will turn on, try and find a video feed, but find nothing, and then just go to sleep. I hold the power button until the comp powers off, then try again.
It again tries to resume, but this time, I only get a black screen with the blinking white cursor. I shut it off again, and this time it asks me if I want to try again or delete the restoration data and continue to windows.
There doesn't seem to be any pattern to this. It SEEMS like every fourth time it does this, but I'm not sure. There are no other major issues with this installation. I have the entire computer hooked up to a surge protector. If I press any keys when I'm trying to get it to resume, nothing happens
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Aug 9, 2011
my laptop is stuck on the screen attempt to resume again & i can't get off of it. it won't let me move throughout both options. not sure where to start with this one.
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Jan 23, 2011
simply put every time my computer is on hibernate i get the BSOD when i resume windows, if i choose resume windows normally it works fine as if nothing happened, I've searched online, and lots of threads and forums say that i should locate and upload my dump files or folder and so on, i have windows 7 64x, but i can't seem to find any dump, no folder and no .dmp files either also tried *.dmp i got a few Mozilla dumps but that's it, even used SF Diagnostic Tool, and it says no dumps found?
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Oct 4, 2012
I tried hitting the on off button. Says windows is resuming but nothing happens and screen goes black. Hear fans come on. Last night I had recovered a Word Document Office 2010 and not saved it. Son logged off and recovery file was created last night.Was able to get on this morning and recoved the document, but never saved or named it. I may have closed the laptop lid. Not sure if that makes laptop go into sleep mode or hybernate.F2 setup and F12 reboot are available options when the Resuming window come up. Then that disappears and screen is blank. Makes sounds like it will come up but it doesn't.Saw an earlier post that said: If its trying to resume then it should give you an option to either
1) Continue w/ system resume, or
2) Delete restoration data and proceed to system boot
Try option 2.If you are not given this choice, restart the computer manually and start hitting F8 about once a second until you get to a selection screen. Choose to start windows normally and let us know how it goes.I tried hitting F8 and nothing happens. Then I saw another post that said to hit F12 and run the diagnostics... that is what I am doing now. It is in the prediagnostics now and said the next test is 30 minutes. All tests were passed and it is doing memory checks. Other post said it ran all night.Do you need to go through all the diagnostics to be able to use F8?Or will I need to turn the computer off and on again and see the resuming screen and then hit F8?
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Apr 10, 2012
My key board is locked. I cant use my usb mouse. All I get on start up is the last attemp to resume the system frome its previous location failed. Attempt to resume again? continue with system resume or delete restoration data and proceed to system boot menu on a black screen.
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Sep 6, 2009
So, when I let my laptop sit for a while, eventually the screen will turn off. When I shake the mouse to bring it back, the computer stalls for about a minute before it will resume operations.
Any idea why?
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Jun 3, 2012
I have an Alienware M11x r1 and have disabled hybrid graphics to be able to use latest Nvidia drivers. Dell/alienware is not supporting new drivers for this. All seems to work except that when I close the lid then open it after machine goes in to sleep mode the screen will not turn on and machine requires a hard restart. I paid Alienware for help...big mistake now my laptop is worse.
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Nov 3, 2012
I built my own system quite sometime ago and unfortunately I don't know much programming and I have ran into troubles... I tripped a circuit breaker in my house and my computer shut down but now when I turn it on I get the windows failed to load message.... I am using windows 7 just to give an idea and the message says "the last attempt to resume the system from its previous location failed. attempt to resume again? Under that it says continue with system resume or delete restoration data and proceed to system boot menu. I have tried the first option and it says resuming windows then goes to a blinking
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Jan 11, 2013
when I print my resume with my email (which automatically comes in blue on my resume) why I have no idea. but when I print out my resume my email address is not on my resume. I have set set my default to Text not raw and still no email on resume
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