Laptop Wouldn't Wake Up From Hibernation

May 23, 2011

Earlier today, my laptop wouldn't wake up from hibernation, so i restarted it. I got it started and it said there was a windows error and suggested i boot up as normal. I did that and it was all running fine. But the sound wasn't working! The issue of sound not working has happened before so i just restarted the computer (because that has fixed the problem in the past). It started the boot up as normal and almost made it to the log in screen, but wouldn't pass the black screen before the log in. I thought that was very odd so i restarted it after waiting about ten minutes of nothing happening. It then started up with the suggestion to run the start up repair program. I highlighted that and hit enter. it started up, went to a black screen, then after about 3 or 4 minutes, loaded what looked like a blueish wallpaper. it didn't do anything after that for about 15 minutes, then it loaded the repair program. I ran that for 40 minutes but it didn't appear to do anything so i hit cancel. It then gave me the option to do a system restore, which i did. I restored my system to about 2 weeks ago, seeing as i didn't have any problems 2 weeks ago. It restarted and booted up, this time staying on the black screen for about 3 minutes, then going to the log in. It logged in perfectly fine, but there's still no sound. I tried opening the troubleshooter, but it won't open. For some reason, Google chrome works fine, and task manager does too, but some programs won't open. It's like, they try to open, and the task manager says they're running, but they won't appear on screen. Programs like, Steam client, iTunes, System recovery. Those were three different ones that i tried and didn't work. It appears to be quite random. I tried running Boost speed to see if it could diagnose a problem, but it said that it couldn't connect to the drives. I ran my antivirus software to see if it was a virus causing the problem, but it came up with the same error! I really am at a loss for what's going on! This laptop is only 5 or 6 months old. The drives shouldn't be failing already. [code]

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Power Efficiency Diagnostics Report

Computer Name KYLE-PC Scan Time 2009-08-06T10:10:33Z Scan Duration 60 seconds System Manufacturer DIXONSXP System Product Name DIXONSXP BIOS Date 04/12/2007 BIOS Version 1.00.DIX OS Build 7600 Platform Role PlatformRoleMobile Plugged In true Process Count 61 Thread Count 793 Report GUID {15f6f462-9d4b-4faa-a8b5-f49855e75b24} Analysis Results

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Power Policy:Sleep timeout is disabled (Plugged In)
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USB Suspend:USB Device not Entering Suspend
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Device Name RT73 USB Wireless LAN Card Host Controller ID PCIVEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USBVID_148F&PID_2573 Port Path 3

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.

Device Name USB Root Hub Host Controller ID PCIVEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USBVID_8086&PID_27CC Port Path

CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.

Average Utilization (%) 14.90

Battery:Last Full Charge (%) The battery stored less than 40% of the Designed Capacity the last time the battery was fully charged.

Battery ID DIXONSXP DIXONSXP Design Capacity 2000 Last Full Charge 797 Last Full Charge (%) 39

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[Code]....

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