Can't Wake Laptop From Sleep With Wireless Keyboard/mouse?
Sep 2, 2012
I have read many threads on this, but I cant seem to get my laptop to wake using the wireless kboard/mouse. I have a HP pavilion dv4 with windows 7 x32, and a logitech LX710 Kboard/mouse. I am beginning to think that I will not be able to wake on this laptopAllow this device to turn on computer is greyed out in device manager. I have accessed the bios, but did not see anything that looked like it pertained to this issue. I am far from a computer expert
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Aug 5, 2011
I have a Logitech DiNovo Edge Wireless Keyboard and a Logitech M510 Wireless Mouse.
I can't get my laptop to wake up by pressing keys on the keyboard or by clicking the mouse. The only way I can get it out of standby is to press a key on the actual laptop or click something with the laptop's built it touchpad.
I already tried looking in Device Manager but there is no Power Management tab for the keyboard or the mouse. There is only a Power Management tab on the laptop's built in keyboard and touchpad.
It's kind of annoying not being able to use the wireless devices to wake up the computer. I've read around that maybe it's because since the computer is on standby, the wireless keyboard and mouse's USB receiver aren't being powered by the laptop.
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Feb 17, 2012
I just got a new mouse but its a PS/2 connection instead of USB and it wont wake the PC from C3 sleep (i think the mouse is being turned off in sleep). My old USB mouse which i took out today worked perfect and would wake the PC from sleep by clicking once.
Under Control Panel>Mouse>Hardware>Properties>Power Management:
Allow the computer to turn off this device to save power is unticked and greyed out Allow this device to wake the computer is ticked Im using Windows 7 x64 Ultimate.
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May 16, 2010
I have a bluetooth mouse and when the computer goes to sleep the mouse will not wake it up. If I move the mouse or click the buttons nothing happens, even though the mouse has a blue activity indicator light (indicates mouse activity, not connectivity). If I instead type on one of my keyboards it will wake the computer up and the mouse will reconnect.
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Nov 6, 2012
Bought a GW DX4860, it comes preinstalled with Win 7 and I have it hooked up to a Dell (S2240M) monitor. I noticed that once the PC goes into hibernate (Power led is blinking) that I can not wake it with keyboard (USB) or Mouse (USB). The only way is to hold down the power button for a while. Then the screen pops up saying that I did not shut window down propoerly - probably because I hard booted the PC.
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Feb 19, 2010
I have a Razer Copperhead USB Mouse. Specs of my desktop can be found here: TechComet: My Gadgets, Basically, I put my desktop to sleep (using S3-STR) and when I wake it up my moues does not respond for about 15-30 s after which it works fine. I am running Windows 7. I have no other problems with my system, my keyboard responds fine and I have all necessary drivers installed. I have no idea why this is happening and the fact that my computer resumes from sleep in 2 seconds is great, but not when I have to wait another 30 for the mouse to work!
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May 3, 2011
My brand new Logitech G510 keyboard won't wake my PC up from sleep mode. My mouse (Razor DeathAdder) will wake up PC from sleep mode. When it does wake from sleep mode I hear the beeps like new hardware has been found and then I can use my keyboard. I've checked for the latest firmware and software from Logitech's website, but it's a fiasco looking for updated drivers and firmware on their site.
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Jan 26, 2012
On my Vista computer, my wireless keyboard/mouse wakes the computer. But on my Windows 7 computer, it doesn't. Is there some setting somewhere?
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Aug 6, 2009
Hi new user here, my RTM copy used to go to standby and wake up fine but recently when I try to power it up the machine will appear to start up, but my screen, keyboard and mouse do not wake up, also my wifi light does not turn on either.
The only way to get on to my pc is to do a hard restart.
I believe this might help:
Power Efficiency Diagnostics Report
Computer Name KYLE-PC Scan Time 2009-08-06T10:10:33Z Scan Duration 60 seconds System Manufacturer DIXONSXP System Product Name DIXONSXP BIOS Date 04/12/2007 BIOS Version 1.00.DIX OS Build 7600 Platform Role PlatformRoleMobile Plugged In true Process Count 61 Thread Count 793 Report GUID {15f6f462-9d4b-4faa-a8b5-f49855e75b24} Analysis Results
Errors
Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name RT73 USB Wireless LAN Card Host Controller ID PCIVEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USBVID_148F&PID_2573 Port Path 3
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub Host Controller ID PCIVEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USBVID_8086&PID_27CC Port Path
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 14.90
Battery:Last Full Charge (%) The battery stored less than 40% of the Designed Capacity the last time the battery was fully charged.
Battery ID DIXONSXP DIXONSXP Design Capacity 2000 Last Full Charge 797 Last Full Charge (%) 39
The report points to my wifi card being the source of the problem yet I have tried disabling it and the same occurs.
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Jun 13, 2012
I'm having problems when my laptop goes to sleep, I'm not sure what happens but when my battery is low, it goes to sleep but doesn't wake up even if I plug the charger in. The only way I can get this fix is to restart it by shutting it down through the power button.
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Oct 11, 2011
i have to press the power button every time instead. all the laptop i've owned before were never like that, opening the lid would've sufficed. i checked power options settings, i don't see "lid open action", only "lid close action" which is set to "sleep" mode.
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Dec 12, 2011
I'm not blindly posting the issue. I have done research and followed other threads in order to troubleshoot the problem but to no avail.I built my computer back in January of this year. Not up until a few days ago did I start having this issue. I can't think of any major changes I made in order to cause this. I can use my Logitech Mouse and Keyboard the wake the computer up from the sleep mode... but once it's up, neither of them are responding.Things I checked for: Latest update on the USB drivers, Logitech Software update (including the PS/2 Driver) Windows update. I checked if the option is checked ON for 'Allow this device to wake up the computer' (and it is on). When other things are plugged in the same USB port, they work just fine after sleep mode, e.g. my drawin
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Jun 27, 2010
I am trying to get my PC to be woken from sleep by the keyboard. My keyboard and mouse are both USB devices so I have gone into my bios to enable USB devices to wake PC from sleep.Now though my PC wont go into sleep mode all it does is breifly enter sleep mode then straight away comes back out of it, is there any thing that can be done to get around this problem.
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Aug 26, 2010
I have a laptop that is now running Win7 32 Home Premium(I upgraded from Win xp). I am using an external keyboard and mouse, as I am using it as a HTPC hooked up to a TV and want the laptop display closed and laptop tucked away. I have all the power options in Win7 set to put it to sleep, but there is no option I can find to have it wake up from sleep other than the power button on the laptop which is not accessible if lid is closed.
Some have said you need to go to the mouse/keyboard driver itself(HID Device) in device manager, and there should be a power management tab on the driver/device options, but my usb options do not have this tab. I also went to the Bios to configure power options and there are not options to configure power states(such as S3 S5 etc). I can get the laptop to go to sleep with the sleep button on a usb keyboard, but once it is asleep, it will not wake up from any command from the mouse/keyboard. I believe its because the USB ports are not being powered while in sleep mode, so it will not see a wake command - As I said before my USB port options do not have any power management settings. I also plugged in an MCE remote which has a sleep button, and same thing- it puts it to sleep, but will not wake it up. My goal is to just use an MCE remote for all commands -as I am running Windows Media Center.
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Feb 8, 2013
Over the past week, my monitor,keyboard, and mouse become unresponsive after waking from sleep. I haven't installed any new software in the past couple weeks and all my drivers are current. It doesn't happen every time, its random. About 3-4 times in the past week I come home and hit the keyboard to wake it up, the computer wakes up, but the monitor, keyboard, and mouse never come on. I've tried unplugging both the keyboard and mouse and it still won't work. I have to hard reset the comp for them to come back on. Unfortunately, since its random, I can't duplicate it, I just have to try some things out and wait to see if it happens anymore.
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Apr 28, 2012
I am thinking of getting a wireless keyboard and mouse, probably a Logitech, and wonder if, when I power off the computer, the mouse and keyboard will also turn off? It seems like a setting in Power Setting should offer the choice to do so.
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Oct 25, 2011
I have recently build a new system , windows 7 ultimate x64 and purchased a microsoft natural ergonomic desktop 7000 keyboard and mouse to use with it , I started it up yesterday for the first time , installed windows useing a wired key/mouse , upon completion shut down and restarted with the USB reciver in place , both worked fine , I then shut down and moved the PC into my office where it was to be used , fired it up , didn't work , tried instaling the drivers no joy , reseting , change batteries , no luck (strange thing though when i install the batteries the battery light glows for a few seconds then fades out , that is on both the mouse and keyboard )I then did a reinstall of windows 7 downloaded & installed the latest x64 drivers but nothing , I have tried it on my other PC (WINDOWS XP SP3) Nothing , i also took the pc back to the other room thinking there may have been interferance from the router etc , but the same nothing .
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Aug 27, 2011
I have a custon ASUS m48A89GTD MOBO runnin windows 7, and a apple wireless keyboard and magic mouse with a cheap generic USB bluetooth dongle, which runs on a "broadcom 2.0 + USB dongle driver" .The keyboard and mouse pair with no problem, i can restart the pc and re-pair the devices perfectly.However, if i manually remove the dongle and reconnect it, all pairing info is lost and have to re-pair,
While the pc is shut down, the dongle remains lit with a "standby" power supply, If i remove the dongle and reconnect it, even if the pc is off, the problem repeats itself.same goes if i disconnect the pc from the wall outlet.Apparently the dongle has to remain "powered" for it to remember all the pairing and devices info.this is quite annoying, because i have to whip out my wired keyboard to re-pair every time this happens.
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Aug 22, 2010
I've just gotten done backing up all the data I want backed up, uninstalled iTunes and all of it's components, ran Windows 7 advisor and am ready to proceed with the custom install but I just wanted to make sure that I would be ok using my existing wireless mouse and keyboard during the install. I have a Logitech S510 keyboard and a Logitech LX8 mouse....would I be alright to begin the installation process with these or should I connect hardwired versions instead
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Mar 23, 2012
Can you tell me the best wireless mouse and keyboard to use with WoW?
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Aug 22, 2012
I have the Microsoft wireless desktop 6000.
When I leave my computer on for a bit and walk away, the screen will turn off by itself (this is not standby!!!) and sometimes, the keyboard or mouse seems to have lost its connection to the computer, and will not respond to anything, I have to hit the reset button.
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May 22, 2011
I need help to undertand if is possibile resolve this possible issue.I have an ACER Revo 3610r,Atom 530 processor, I'm using it with a wireless Enermax Aurora micro keyboard (with trackball included).I would use RDP from my work pc Unfortunately after I've taken the control from my work pc I'm not able to use the wireless keyboard on the host (Acer revo ) so I've to restart with the shutdown /R command.
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Jan 5, 2013
I have lost my usb dongle of wireless mouse and keyboard.
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Jan 14, 2013
how can I connect my wireless keyboard and mouse to msi desktop core i5
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Nov 7, 2012
i'm trying to order something from a website and the cursor want open my cart for me to look at it and finish my order. this is happening in several sites not just one.
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Apr 17, 2012
I have a modified Hp vp17 desktop, that has had an upgrade rebuild including replacing the motherboard etc.I am not very good at explaining the system info. but here goes;The CPU is an Intel Core 2 Quad Q9450 @ 2.66 GHz.The OS is Windows 7- 32 bit.RAM is 3.00GB.I am currently using a Wireless Logitec S520 keyboard and mouse however the key labelling is coming off, which doesn't help other members of my family who are not touch typing familiar.I am looking to replace the Logitech keyboard and mouse to a compatible HP Wireless keyboard and mouse or Microsoft Wireless keyboard and mouse combo but don't really know what to look for?
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Sep 28, 2012
I recently purchased a new computer with operating system Windows 7. I had sound until I downloaded the drivers for Logitech wireless keyboard and mouse. I am at a loss as to how to get my sound back and continue using the keyboard/mouse.
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Oct 21, 2012
my accer aspire 5736z laptop mouse&keyboard not working what i do
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Apr 4, 2012
A couple days ago, my keyboard and touchpad mouse stopped working. I thought it was a hardware issue and ordered a replacement keyboard. As for the touchpad, I'm just using a wireless mouse. I replaced the keyboard a couple days later with the new one, and when I turned on my laptop, it works again, but when I put my laptop to sleep and wake it up, I hit enter, and then it stops working. I cannot type anything until I restart my computer. I figured it has to do something with the drivers, but I'm not too sure. Here is my computer specs:
Product: HP Pavilion dv9700
Model: dv9925nr
Windows 7 home premium 64bit
I've gone to the HP website to get the drivers, but they do not support windows 7 for my computer.
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May 6, 2012
Whenever my laptop is in a sleep state and I accidently press any key on the keyboard, it automatically wakes the computer and I dont want this to happen. I simply just want the power button to wake the laptopI have tried disabling every item within the device manager that has the option, 'Allow this device to wake the computer' but still it is happening.
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Oct 28, 2009
Basically i installed some updates for nvidia to help my devices catch up with my win 7 pro install. Now however i have the issue that my ps/2 keyboard and touch pad mouse has stopped working and i'm having to use USB to actually use my laptop. Has anyone else found a solution to this at all. I have checked device manager and it say code 10 for the mouse not working and code 19 for the keyboard not working.
For background info i have a Dell Studio XPS running 64 bit Win 7 pro.
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