Wireless Keyboard & Mouse Wont Work?

Oct 25, 2011

I have recently build a new system , windows 7 ultimate x64 and purchased a microsoft natural ergonomic desktop 7000 keyboard and mouse to use with it , I started it up yesterday for the first time , installed windows useing a wired key/mouse , upon completion shut down and restarted with the USB reciver in place , both worked fine , I then shut down and moved the PC into my office where it was to be used , fired it up , didn't work , tried instaling the drivers no joy , reseting , change batteries , no luck (strange thing though when i install the batteries the battery light glows for a few seconds then fades out , that is on both the mouse and keyboard )I then did a reinstall of windows 7 downloaded & installed the latest x64 drivers but nothing , I have tried it on my other PC (WINDOWS XP SP3) Nothing , i also took the pc back to the other room thinking there may have been interferance from the router etc , but the same nothing .

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- I tried the keyboard on a separate (new) installation of Windows 7 on the same computer and it does work fine, but that doesn't solve the problem. Also the "on-screen" keyboard works fine in the new installation.

-I've tried going into BIOS and setting num-lock boot to on (I don't know why but someone suggested this might work for a similar problem) but it didn't work for me.

- I've also tried a few BIOS options that look like they might make a difference like legacy USB 3.0 support but that did not work.

- different USB ports 2.0 or 3.0 for the receiver combo do not make a difference.

Also a clean re-install is not an option for me because the licenses used for Windows and MS Office won't allow another install.I can get to a dos prompt or access the non-working windows 7 drive and files with dual-boot, but I need to get back to access that installation.Is there a way to manually reinstall the drivers via DOS, the other partition, or some other solution that might work?

System:
Windows 7 64 bit Home Premium (non-working but activated)
Windows 7 64 bit Home Premium (working but not activated)
MS Office 2007 AVG Anti-Virus

I have a Microsoft Natural Wireless Keyboard and Mouse combo 7000.I have also tried a Logitech Y-RJ20 combo (Ps/2 keyboard, and USB mouse)

ASUS P867LE Motherboard with i7-2600k CPU.
8 GB RAM
Samsung SSD Drive on non-working partition
Maxtor 320gb Drive on working Windows 7 partition

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