Mouse/Keyboard/USB Don't Work Anymore After Turning Off Computer
Nov 12, 2010
Yesterday night I turned off my computer by pressing the power button and now my mouse and keyboard do not work anymore(in Windows). I wanted to see if it was just the mouse/keyboard itself, but I noticed nothing detects when I connect a USB device. I tried plugging it in every port and it's the same. I thought it was a hardware issue, but now I realize that it is not.
I restarted my computer and tried to get into safe mode; it worked(I was able to go up and down to select which mode I wanted to enter). Once inside safe mode and windows is loaded, the keyboard just freezes. It does not work at all. I then decided to go into bios to see what is up and everything seems right. I even screwed around and messed up my overclock settings.
So now I know my keyboard still works and it's probably a Windows issue. I wanted to see if my mouse would work. I went into Windows Repair(I might have gotten the name wrong) and voila, my mouse worked!
I cannot get my keyboard and mouse to work. I have resume the system from its previous location failed on my screen and to try again and press enter but keyboard and mouse won't work now so can't press enter.
I am thinking of getting a wireless keyboard and mouse, probably a Logitech, and wonder if, when I power off the computer, the mouse and keyboard will also turn off? It seems like a setting in Power Setting should offer the choice to do so.
When I leave my computer on for a bit and walk away, the screen will turn off by itself (this is not standby!!!) and sometimes, the keyboard or mouse seems to have lost its connection to the computer, and will not respond to anything, I have to hit the reset button.
I've only had my new computer with Windows 7 for just over a week and it won't work anymore. It goes into Startup Repair and says it can't repair this computer automatically. I press "Finish" and then it just restarts again showing the logo of the motherboard on screen and then goes back into Startup Repair again.
I called the shop where I bought it and they said it is possible I was loading too much software on too quickly. It is a computer I use for business so I wasn't loading any rubbish on and I didn't install that much - Office suite, antivirus, modem software, printer driver.
Shortly after installing the latest intellipoint drivers suggested by Windows 7 along with several other updates from windows update, my Microsoft Keyboard stopped working after windows boots up. The mouse works fine but the keyboard does not.The keyboard doesn't respond AFTER windows starts but works fine in BIOS. I can boot to safe mode using F8 but then the keyboard stops working once Windows prompts me to logon.I can even use the sleep mode button on an alternate keyboard (Logitech) I tried later just to debug the problem to put the computer to sleep but the keys to log on aren't responsive.The computer succesfully restarted a few times after installting the updates so it may not directly be related to the windows updates. Either way, it didn't happen on next bootup.
-I tried all my system restore points and that did not work,
-I tried the "on-screen" keyboard just to get past the logon, but it does not pop up. I can get it to pop up in another installation of windows 7 on the same computer.
- I tried the keyboard on a separate (new) installation of Windows 7 on the same computer and it does work fine, but that doesn't solve the problem. Also the "on-screen" keyboard works fine in the new installation.
-I've tried going into BIOS and setting num-lock boot to on (I don't know why but someone suggested this might work for a similar problem) but it didn't work for me.
- I've also tried a few BIOS options that look like they might make a difference like legacy USB 3.0 support but that did not work.
- different USB ports 2.0 or 3.0 for the receiver combo do not make a difference.
Also a clean re-install is not an option for me because the licenses used for Windows and MS Office won't allow another install.I can get to a dos prompt or access the non-working windows 7 drive and files with dual-boot, but I need to get back to access that installation.Is there a way to manually reinstall the drivers via DOS, the other partition, or some other solution that might work?
System: Windows 7 64 bit Home Premium (non-working but activated) Windows 7 64 bit Home Premium (working but not activated) MS Office 2007 AVG Anti-Virus
I have a Microsoft Natural Wireless Keyboard and Mouse combo 7000.I have also tried a Logitech Y-RJ20 combo (Ps/2 keyboard, and USB mouse)
ASUS P867LE Motherboard with i7-2600k CPU. 8 GB RAM Samsung SSD Drive on non-working partition Maxtor 320gb Drive on working Windows 7 partition
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