Keyboard And Mouse Don't Work On Windows 7

Aug 17, 2011

when i turn on my computer i usualy need to give password to turn it on, but now when i turn on the cpu and the password screen comes up, but i cannot use the keyboard and mouse. only thing i can do is shutdown from the cpu and turn on and still same issue.

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Windows 7 Keyboard Does Not Work But Mouse Does

Apr 27, 2011

Shortly after installing the latest intellipoint drivers suggested by Windows 7 along with several other updates from windows update, my Microsoft Keyboard stopped working after windows boots up. The mouse works fine but the keyboard does not.The keyboard doesn't respond AFTER windows starts but works fine in BIOS. I can boot to safe mode using F8 but then the keyboard stops working once Windows prompts me to logon.I can even use the sleep mode button on an alternate keyboard (Logitech) I tried later just to debug the problem to put the computer to sleep but the keys to log on aren't responsive.The computer succesfully restarted a few times after installting the updates so it may not directly be related to the windows updates. Either way, it didn't happen on next bootup.

-I tried all my system restore points and that did not work,

-I tried the "on-screen" keyboard just to get past the logon, but it does not pop up. I can get it to pop up in another installation of windows 7 on the same computer.

- I tried the keyboard on a separate (new) installation of Windows 7 on the same computer and it does work fine, but that doesn't solve the problem. Also the "on-screen" keyboard works fine in the new installation.

-I've tried going into BIOS and setting num-lock boot to on (I don't know why but someone suggested this might work for a similar problem) but it didn't work for me.

- I've also tried a few BIOS options that look like they might make a difference like legacy USB 3.0 support but that did not work.

- different USB ports 2.0 or 3.0 for the receiver combo do not make a difference.

Also a clean re-install is not an option for me because the licenses used for Windows and MS Office won't allow another install.I can get to a dos prompt or access the non-working windows 7 drive and files with dual-boot, but I need to get back to access that installation.Is there a way to manually reinstall the drivers via DOS, the other partition, or some other solution that might work?

System:
Windows 7 64 bit Home Premium (non-working but activated)
Windows 7 64 bit Home Premium (working but not activated)
MS Office 2007 AVG Anti-Virus

I have a Microsoft Natural Wireless Keyboard and Mouse combo 7000.I have also tried a Logitech Y-RJ20 combo (Ps/2 keyboard, and USB mouse)

ASUS P867LE Motherboard with i7-2600k CPU.
8 GB RAM
Samsung SSD Drive on non-working partition
Maxtor 320gb Drive on working Windows 7 partition

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Oct 20, 2011

Were working fine yesterday. Today I return home and find computer had mysteriously turned itself on. Mouse not working but keyboard allows me to try to shut down. Taking very long time so shut down with power button.

Now my keyboard and mouse both do not work on Windows login screen. Same for safe mode. Before this, in BIOS, other screens can get to by holding down keys as computer starts, keyboard works.

As Windows loads, can see keyboard illumination switches off. Same for mouse laser. My other USB peripherals (extra HD and wireless thingy) still have lights on. Fairly new computer. Cost me �300 new about 6 months ago.

I tried to 'roll back' Windows - there was only one option - for when I installed Itunes maybe a week ago, but that failed. I chacked inside and outside the case to see if there's any sockets for PS/2 keyboards, but there aren't any.

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Jan 18, 2013

I'm trying to install Windows 7 Professional 64 bit Edition on new SSD.I'm using a USB keyboard and USB mouseI turn on the computer and the keyboard works. I can enter the bios and use the mouse as well in the bios GUI.I set the computer to boot off the cd-drive. Open the cd-drive. Place Windows 7 inside and restart the system.Now the system boots off the cd and Windows 7 installer disk does its thing.Eventually I reach the page where it reads "Install NowI go to move the mouse. The mouse doesn't work. I try the keyboard. The keyboard doesn't work.To resolve the issue I had to power down the system, unplug the usb keyboard and use an old PS2 keyboard just to get the keyboard to work and install Windows 7.My question is what was the problem and if it occurs next time how do I resolve this issue

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Jul 28, 2012

recently my computer was acting up and would not startup past the "windows is starting up" screen. I really wanted to play a bunch of games I just bought so I kept occasionally getting it to work in "last known good configuration". Safe mode didn't work and eventually I ran a disc I have no idea what it's called but it said soldierx on the screen and ran like 8 virus scans and did a bunch of tests on my comp, apparently geeksquad uses it. Anyways it removed 3120 spyware, but right before I decided to run this the only reason I decided to was because my keyboard and mouse stopped working. It works in the bios and anything before I actually get to my desktop, lights up and everything, even the keyboard shortcuts work such as windows search, but I can't move my mouse or do anything with my keyboard. I ran startup repair and it says that windows can't automatically fix the problem, had my dad do some pin reset thing where you do something with the battery and move pin 1 to 2 and 2 to three or something like that and didn't work, the bios has ps/2 enabled and legacy something enabled which I read could be the problem, and I have no restore points.

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Aug 11, 2012

my problem is when I start the computer and get to the login screen; Im unable to choose the user because neither my keyboard and mouse don't work. I also can't get to the safe mode. I've got USB Wireless mouse and keyboard and it works in bios. I didnt make any changes to the computer lately

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Oct 12, 2012

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Dec 25, 2012

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Dec 27, 2012

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Oct 25, 2011

I have recently build a new system , windows 7 ultimate x64 and purchased a microsoft natural ergonomic desktop 7000 keyboard and mouse to use with it , I started it up yesterday for the first time , installed windows useing a wired key/mouse , upon completion shut down and restarted with the USB reciver in place , both worked fine , I then shut down and moved the PC into my office where it was to be used , fired it up , didn't work , tried instaling the drivers no joy , reseting , change batteries , no luck (strange thing though when i install the batteries the battery light glows for a few seconds then fades out , that is on both the mouse and keyboard )I then did a reinstall of windows 7 downloaded & installed the latest x64 drivers but nothing , I have tried it on my other PC (WINDOWS XP SP3) Nothing , i also took the pc back to the other room thinking there may have been interferance from the router etc , but the same nothing .

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I restarted my computer and tried to get into safe mode; it worked(I was able to go up and down to select which mode I wanted to enter). Once inside safe mode and windows is loaded, the keyboard just freezes. It does not work at all. I then decided to go into bios to see what is up and everything seems right. I even screwed around and messed up my overclock settings.

So now I know my keyboard still works and it's probably a Windows issue. I wanted to see if my mouse would work. I went into Windows Repair(I might have gotten the name wrong) and voila, my mouse worked!

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Aug 23, 2011

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Another USB mouse on another Win7 computer does not have such problems.

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Dec 10, 2012

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Mainboard : Gigabyte Z68A-D3H-B3
Chipset : Intel Z68
Processor : Intel Core i5 2500K @ 3300 MHz
Physical Memory : 4096 MB (2 x 2048 DDR3-SDRAM )
Video Card : AMD Radeon HD 6900 Series

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Oct 16, 2011

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I recently built a new computer with the following specs:

Core i7-2600K @ 3.8GHz
8GB Corsair Vengeance DDR3 1600 MHz
Western Digital Caviar Black 750GB 7200RPM SATA 6GB/S
Patriot Torqx 2 32GB SSD
Gigabyte Super Overclock Series GTX 560 Ti 1GB 256-Bit @ 950MHz (Core), 1145 MHz (RAM), 1900MHz (Shaders)
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Realtek 889 Onboard Audio (For Now...)
Noctua NH-C14 CPU Cooler (Dual 140mm Fans)
Thermaltake Black Window 850W Power Supply
LG Blu-Ray Burner Drive (w/ Light Scribe)
Linksys Dual-Band Wireless N Card
Antec LanBoy Air Blue/Black Case

I installed Windows 7 64 bit and it was running great for a day but now it lags up when I move the mouse or run Internet Explorer. When I try to type anything in on IE8 the keyboard also lags. I am using a Logitech G15 keyboard and a Razer Diamondback Mouse (non-3G edition). I have the 64 bit drivers for both installed but that didn't seem to assist much. Also, my wireless connection is extremely slow.. slower than my 5 1/2 year old Windows XP 32 bit machine (specs listed in my profile). I'm rather disappointed with the overall performance of it so far compared to my Win XP machine. Why my machine might be lagging when I move the mouse or try to type? Often when I type into the Google search box it will skip letters than I am sure I typed.

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